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1 Surveying Market Pay Surveying Market Pay Just as skill, effort, responsibility, and working conditions have been used to differentiate rates of pay among major job groupings, surveys have been used to determine a specific rate of pay for a particular incumbent / jobholder. Job Duties 1. 2. 3.

1 Surveying Market Pay Just as skill, effort, responsibility, and working conditions have been used to differentiate rates of pay among major job groupings,

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Page 1: 1 Surveying Market Pay Just as skill, effort, responsibility, and working conditions have been used to differentiate rates of pay among major job groupings,

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Surveying Market PaySurveying Market Pay

Just as skill, effort, responsibility, and working conditions have been used to differentiate rates of pay among major job groupings, surveys have been used to determine a specific rate of pay for a particular incumbent / jobholder.

Job Duties

1.

2.

3.

Page 2: 1 Surveying Market Pay Just as skill, effort, responsibility, and working conditions have been used to differentiate rates of pay among major job groupings,

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Critical Pay Survey Critical Pay Survey ProblemsProblems

Obtaining A Proper Job Match

In moving from a manufacturing economy where jobs have been fairly well defined to a service economy where jobs have historically been poorly defined, and where jobs with similar titles have significantly different duties, accurate job matching becomes both more difficult and more important.

Page 3: 1 Surveying Market Pay Just as skill, effort, responsibility, and working conditions have been used to differentiate rates of pay among major job groupings,

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Critical Pay Survey Critical Pay Survey ProblemsProblems

Collecting Useful Pay Data

The kinds of pay data collected in a a a pay survey range from incorrect and harmful, to worthless, to extremely useful. For participants in a survey, providing pay data is often a consuming, futileTIME-assignment with discernible benefits.

Page 4: 1 Surveying Market Pay Just as skill, effort, responsibility, and working conditions have been used to differentiate rates of pay among major job groupings,

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Critical Pay Survey Critical Pay Survey ProblemsProblems

Often, those who actually complete the pay survey questionnaires are some of the least experienced, lowest-paid members of the human resources / compensation or payroll departments and may not even understand the kinds of data being requested.

Page 5: 1 Surveying Market Pay Just as skill, effort, responsibility, and working conditions have been used to differentiate rates of pay among major job groupings,

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Because a survey may clearly state the kinds of pay data desired, that does not mean that those responding to the survey will understand the instructions and provide the specific requested data.

Critical Pay Survey Critical Pay Survey ProblemsProblems

Page 6: 1 Surveying Market Pay Just as skill, effort, responsibility, and working conditions have been used to differentiate rates of pay among major job groupings,

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Critical Pay Survey Critical Pay Survey ProblemsProblems

RELATING DATA TO ORGANIZATIONAL PAY POLICIES

Pay surveys should be additional valuable inputs And to to the pay policies of an organization. To be truly useful and to be used properly, the pay policy should be well defined, embedded within a pay policy should be an understanding of what pay surveys can do and what they cannot do.

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Critical Pay Survey Critical Pay Survey ProblemsProblems

Also, if significant demands are to be placed on pay survey data, the costs involved in acquiring valid and reliable data must be understood and accepted.

Page 8: 1 Surveying Market Pay Just as skill, effort, responsibility, and working conditions have been used to differentiate rates of pay among major job groupings,

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Critical Pay Survey Critical Pay Survey ProblemsProblems

Integrating market pay data with internally generated job worth and pay structure design data.

Recognizing the goals of survey designers and implementers.

Just as the data requested may not be the data received, the designers and

operators of a pay survey may have their own "hidden agenda".

Page 9: 1 Surveying Market Pay Just as skill, effort, responsibility, and working conditions have been used to differentiate rates of pay among major job groupings,

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Critical Pay Survey Critical Pay Survey ProblemsProblems

Analyzing And Making Inferences Form Collected Pay Data

A major goal of most pay surveys is to predict accurately the so-called market rate of pay. Typically, this market rate of pay is the median or average rate of pay for the jobs for which pay data have been collected.

Page 10: 1 Surveying Market Pay Just as skill, effort, responsibility, and working conditions have been used to differentiate rates of pay among major job groupings,

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Critical Pay Survey Critical Pay Survey ProblemsProblems

Recognizing Pay As One Component Of The Total Compensation Or Total Reward System Of The Organization

Although this text focuses on pay systems and recognizes the importance of pay in the physical, emotional, and intellectual well-being of employees, it is only one component of the reward system.

Page 11: 1 Surveying Market Pay Just as skill, effort, responsibility, and working conditions have been used to differentiate rates of pay among major job groupings,

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Critical Pay Survey Critical Pay Survey ProblemsProblems

Using Third-Party Data vs Performing A Survey

Major considerations other than cost when selecting third-party surveys are the determination of: The jobs or groups of jobs for which pay

data is needed.

Page 12: 1 Surveying Market Pay Just as skill, effort, responsibility, and working conditions have been used to differentiate rates of pay among major job groupings,

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Critical Pay Survey Critical Pay Survey ProblemsProblems

The organizations by geographic location, product, revenue, and number of employees, from which the most useful and comparable data is obtainable.

The use of the survey to identify trends in order to make pay structure adjustments.

Page 13: 1 Surveying Market Pay Just as skill, effort, responsibility, and working conditions have been used to differentiate rates of pay among major job groupings,

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Determining The Need For Determining The Need For A SurveyA Survey

Employers must be aware of how their reward system compares with others competing for workers in the same geographic areas and in the same industry or for those workers with specific knowledge and skills...

But they may be making the comparison on only one part of the total rewards being provided.

Page 14: 1 Surveying Market Pay Just as skill, effort, responsibility, and working conditions have been used to differentiate rates of pay among major job groupings,

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Determining The Need For A Survey

If the goal is to provide a sound basis for developing a pay structure that is competitive with external markets and in alignment with established pay policy criteria then an organization must to ensure that compensation data and information are as correct and valid as possible...

The most effective response is a formalized market survey process.

Page 15: 1 Surveying Market Pay Just as skill, effort, responsibility, and working conditions have been used to differentiate rates of pay among major job groupings,

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Why Conduct A Survey

Hiring and retaining competent employees.

Promoting worker productivity.

Developing an adequate and acceptable pay structure.

Recognizing pay trends In the marketplace.

Defending pay practices In a court of law.

Page 16: 1 Surveying Market Pay Just as skill, effort, responsibility, and working conditions have been used to differentiate rates of pay among major job groupings,

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Scope Of A SurveyScope Of A Survey

Once a decision has been made to go forward with a survey the next step is to determine its scope

Having determined internal requirements, the survey designer's next step is to decide where to look for the needed data.

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Scope Of A SurveyScope Of A Survey

The next step is to identify organizations that hire from the specified labor markets.

As a variety of organizations responding to a survey broadens, the need for different kinds of compensation data and for different statistical methods for analyzing these data increases.

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Scope Of A SurveyScope Of A Survey

Those responsible for managing and conducting the survey should be experienced professionals who are familiar with and understand the process......Individuals capable of using the available tools and techniques to identify its fine differences.

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Preparing For The Preparing For The SurveySurvey

Development, Implementation, and AnalysisAre skills, talent, and equipment available?

Classification of Job or OccupationWhere is (are) the problem jobs and are they unique?

Pay StructureMultiple of single pay structures and are other organizations compatible?

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Preparing For The Preparing For The SurveySurvey

Identification of labor market

What labor market(s) and how complex ?

Influence of competing organizations

Selection of respondents

Who are the competing organizations, what do they look like, and does anyone dominate the labor market ?

Which organizations are the best to look to for information ?

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Preparing For The Preparing For The SurveySurvey

Cooperation of respondent

Identify likely contacts and establish communication links.

Kinds of data to be collected

What do you want to know ?

Maintenance of confidentiality

How will you ensure the confidence of the participants ?

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Data Collection Data Collection TechniquesTechniques

TelephoneUseful for collecting data on a relatively small number of easily identified and quickly recognized jobs.

Mailed Questionnaire

The most common technique for collecting formal survey data.

Face-to-Face Interview

The best technique for collecting data is the

completion of a questionnaire during a face-to-face interview.

Conference