1st European Security & Safety Summit

Road Safety – Telematics & eCallJune 6th, 2007

David HorncastleVice President, Strategic Partnerships - Europe

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Telematics & eCall – Issues and Barriers

Principal barriers (already well known) are economic and user acceptance, not technical Cost/value equation for eCall and telematics-type safety services

eCall is a strong concept, but users expect the manufacturer to provide it Vehicle owners are generally unwilling to pay additional in-vehicle

subscriptions for separate (and often duplicate) services Users want access to services anywhere – mainly “infotainment”

Chicken & egg situation with vehicle systems and infrastructure

Further, in the future, all mobile phone emergency calls will include location as part of E-112 Reduces the value of a separate voice-based vehicle service for position

Q. Which factors influence adoption of a telematics/eCall box in vehicles?

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The Connexis Vision:Nomadic WorldAccess everywhere to: News Weather Sports Results Traffic Messaging Email Music Video clips ...other content & information

Vehicle-centred World Automatic Crash

Notification Remote Diagnostics Vehicle Information

Collection Door unlock/lights flash etc. CRM Software configuration

management & updating ...

Use of the vehicle as a “peripheral” is of growing interest to consumers, moving multimedia hardware out of the vehicle

User-oriented and vehicle-oriented services are diverging

Evolution of Mobile Services

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eCall & ACN – An Approach Customer phone transmits 112 call, in-vehicle unit transmits

Automatic Crash Notification (and handles other data services)

The ACN centre calls the PSAP that covers thisvehicle’s location and

sends data according to the PSAP’s capability

Data sent to an ACN centre for interpretation &

routing

Data Utility

PSAPsemergency services

Server receives the message with the vehicle’sposition, and routes it to

the ACN centre

Assistance dispatched by the authorities to the location of the vehicle

ACN centre

wireline data

voice

wireless data

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Additional data from the vehicle

manufacturer (where available)

Vehicle systems dial 112 from all mobile phones recognised in the

vehicle, passing the vehicle’s position

1b

In-vehicledevice instantly

sends an ACN data message via all

available wireless carriers

1a

allwirelesscarriers

wirelesscarrier

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The ACN centre calls the PSAP that covers thisvehicle’s location and

sends data according to the PSAP’s capability

Data sent to an ACN centre for interpretation &

routing

Data Utility

PSAPsemergency services

Server receives the message with the vehicle’sposition, and routes it to

the ACN centre

Assistance dispatched by the authorities to the location of the vehicle

ACN centre

wireline data

voice

wireless data

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Additional data from the vehicle

manufacturer (where available)

Vehicle systems dial 112 from all mobile phones recognised in the

vehicle, passing the vehicle’s position

1b1b

In-vehicledevice instantly

sends an ACN data message via all

available wireless carriers

1aIn-vehicle

device instantly sends an ACN data

message via all available wireless

carriers

1a

allwirelesscarriers

allwirelesscarriers

wirelesscarrier

wirelesscarrier

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