1- SO YOU THINK

NASIL BR YNETC OLACAKSINIZ?

A MANAGER?SO YOU THINK YOU CAN BE

personality9/26/20121

Learning Objectives

Personality traits and values to be an effective manager.Hazards of overdosing personality traits.Competencies and abilities for being an effective management.IQ and Emotional Intellegence.Manager vs.Leader, and Entrepreneur.How to be an Effective Manager?Your Survival Guide

9/26/2012IE 303 Management for Engineers, METU Fall 2012 2

WE LOOK FOR 9/26/20123IE 303 Management for Engineers, METU Fall 2012 Personality Traits & Values

Abilities..Competencies

IQ & Emotional Intellegence

PERSONALITY 50 50 LEFT AND RIGHT;ABILITIES,COMPETENCES 50 50 SPORTSpersonality9/26/20123

People Are Different & Unique

The most profound statement of the day. the first step is to understand exactly what is meant by the term personality. A brief definition would be that personality is made up of the characteristic patterns of thoughts, feelings and behaviors that make a person unique. In addition to this, personality arises from within the individual and remains fairly consistent throughout life.

There are a number of different theories about how personality develops. Different schools of thought in psychology influence many of these theories. Some of these major perspectives on personality include:Type theories are the early perspectives on personality. These theories suggested that there are a limited number of "personality types" which are related to biological influences.

Trait theories viewed personality as the result of internal characteristics that are genetically based.

Psychodynamic theories of personality are heavily influenced by the work of Sigmund Freud, and emphasize the influence of the unconscious on personality. Psychodynamic theories include Sigmund Freuds psychosexual stage theory and Erik Eriksons stages of psychosocial development.

Behavioral theories suggest that personality is a result of interaction between the individual and the environment. Behavioral theorists study observable and measurable behaviors, rejecting theories that take internal thoughts and feelings into account. Behavioral theorists include B. F. Skinner and John B. Watson.

Humanist theories emphasize the importance of free will and individual experience in the development of personality. Humanist theorists include Carl Rogers and Abraham Maslow.

PLAYFUL PRECISE POWERFULL PEACEFULL 9/26/20125IE 303 Management for Engineers, METU Fall 2012 one can be a blend and most often IS

4PS

9/26/2012IE 303 Management for Engineers, METU Fall 2012 6PLAYFULPRECISEPOWERFULStimulus orintedAdventuresLooking for challengesNew experiences

S

Control oriented Predictable FormalDiciplined Structure and clarity

C

Autonomy orientedConvinced of own superiotyConfident Decesive Keeps distance

A

PEACEFULLRelationship orientedKeen to motivateTeam spritWarm peopleHappy to deal with problems and interpersonal conflicts

R

9/26/20127IE 303 Management for Engineers, METU Fall 2012 PERSONALITY TRAITSVALUES?


9/26/20128IE 303 Management for Engineers, METU Fall 2012 Why is it important to understand different personalities in a business?

When you understand what each personality needs,you can start talking the language they understand.Have less reactions and more responses.Live examples of known people.personality9/26/20128

9/26/20129IE 303 Management for Engineers, METU Fall 2012 Can all personality types make goodmanagers?

Playful, the inspirational leader - very good at bringing life into lifeless situations, creative, good ideas, innovative and excellent communicator. Powerful, the visionary leader - focus and assertion, can move people to act, see the big picture, outcomes and move quickly toward them. Precise, the strategic leader - method and structure, ringing the framework to how things need to be achieved, highly driven, brilliant at finances.Peaceful, the diplomatic leader - mediator, nurturer, loyal, brilliant listener, can absorb tensions and recycle it positively


9/26/201210IE 303 Management for Engineers, METU Fall 2012 Can I ever change my personality type, or is it set for life?

It would be like writing with your left hand when you are a right-hander.

Does worth trying to change or look for jobs suitable for your persnality traits & values


9/26/201211IE 303 Management for Engineers, METU Fall 2012 How can I avoid picking staff who just share my personality type?

"speed read" people, if you know what to look for. personality9/26/201211

9/26/201212IE 303 Management for Engineers, METU Fall 2012 Are there certain personality traits that are simply unacceptable in a work environment?

All personalities can be unacceptable, and that is when your strengths are pushed to extreme. They then become weaknesses. Different types of personality can work well in a business environment. But each type also has a pathological and dysfunctional counterpart. Too much of a good thing can go very sour, leading to serious human and organisational problems.


9/26/201213IE 303 Management for Engineers, METU Fall 2012 OVERDOSEEgocentrism &HysteriaCompulsion &Paranoia NarcismDepression&Self-SacrificialPLAYFUL-DESIRE IS FUN

PRECISE-TO GET IT RIGHT

POWERFULL-DESIRE TO IN CONTROLPEACEFULL-DESIRE TO HAVE HARMONY

Subordinates have to cope with ever-changing and escalating demandsA series of rituals which serve little purposeNothing is ever their faultSuffering from burn-out

Narcissism is most prevalent in top management, because those with a higher autonomy orientation or other extreme personality traits get to the top. Yet, it is there, at the top level, that the dynamics of personality disorders really take off and do the most damage Managers of this kind eventually fail, but blame it on a world that does not understand their genius. Nothing is ever their fault.. Depression &Self-Sacrificial Even managers who are very relationship-oriented can develop psychopathic disorders if the orientation is too pronounced.People who are too sensitive to the feelings of others may become depressed and self-sacrificial, or become the victim of extreme feelings of guilt. They push themselves too far, suffering from burn-out and an inability to perform effectively.

Compulsion and paranoia An excessive desire for control can lead to compulsion and paranoia. Such leaders create a network of rules and regulations which become increasingly removed from any originally rational purpose. In many cases, the result is. Even worse, breaches of rules, regulations and rituals are seen as disloyalty and even betrayal. Egocentrism & Hysteria The stimulance orientation can easily mutate into egocentrism and even hysteria. Such managers live for the moment and are unreliable. There is always an awfull lot going on in their lives and heads, constant new ideas and grand visions. Subordinates have to cope with ever-changing and escalating demands and deadlines, which are frequently unrealistic.


NO OVERDOSE OF PERSONALITY TRAITS

DEVELOPE SKILSS TO UNDERSTAND YOURS AND OTHERS PERSONALITY TRAITS

TRY TO DEVELOPE TO HAVE A MIX OF THE 4 Ps AROUND YOU

9/26/201214IE 303 Management for Engineers, METU Fall 2012 WHAT CAN YOU DO

1 NO OVERDOSE OF PERSONALITY TRAITS 2 DEVELOPE SKILSS TO UNDERSTAND YOURS AND OTHERS PERSONALITY TRAITS3 TRY TO DEVELOPE TO HAVE A MIX OF THE 4 Ps AROUND YOU


MANAGER9/26/201215IE 303 Management for Engineers, METU Fall 2012 Personality Traits & Values


Emotional Intellegence


FIRST 10COMMUNICATION SKILLSSELF MANAGEMENTORGANISATIONAL ABILITYINFLUENCETEAMWORKINTERPERSONAL SKILLSANALTICAL ABILITYRESULTS ORIENTATIONCUSTOMER FOCUSDEVELOPE PEOPLES POTENTIAL

RELATIONS WITH OTHERPEOPLE9/26/201216IE 303 Management for Engineers, METU Fall 2012 WHAT ARE THE MAIN COMPETENCIEs FOR A GOOD MANAGER

Interpersonal skills include not only how we communicate with others, but also our confidence and our ability to listen and understand. Problem solving, decision making and personal stress management are also considered interpersonal skills.


MAIN COMPETENCIES & COMPONENTSCOMPETENCYCOMMUNICATIONSELF-MANAGEMENT

ORGANIZATIONAL ABILITY

INFLUENCECOMPONENTSWRITTEN & ORALPERSONAL EFFECTIVENESSSELF CONTROLSELF DICIPLINESELF CONFIDENCEDELEGATION,CONTROL STRUCTURENETWORKING,NEGOTIATION,IMPACT ON OTHERS9/26/201217IE 303 Management for Engineers, METU Fall 2012

COMPETENCYTEAMWORK

INTERPERSONAL SKILL

ANALYTICAL ABILITY

RESULTS ORIENTATION

COMPONENTSTEAM MEMBERSHIP,TEAM LEADERSHIPRELATIONSHIPS,DEALING WITH INDIVIDUAL PEOPLECONCEPTUALTHINKING, PROBLEM SOLVING ACHIEVEMENT FOCUS, CONCERN FOR EFFECTIVENESS

9/26/201218IE 303 Management for Engineers, METU Fall 2012

COMPETENCYCUSTOMER FOCUS

DEVELOPE PEOPLES POTENTIALCOMPONENTCUSTOMER SERVICE,CUSTOMER ORIENTATIONENABLING OTHERS,COACHING9/26/201219IE 303 Management for Engineers, METU Fall 2012

OTHER COMPETENCIES FOR A GOOD MANAGER

Strategic abilityCommercial awarenessDecesion makingPlanningLeadership Self-motivationSpecialist knoweledgeFlexibility..VERSION2.0Creativity ..VERSION2.0InitiativeChange orientation ..VERSION2.0

Dealing with informationConcern for qualityReliabilityEthical ApproachFinancial awarenessNegotiation skills



DEVELOPE YOUR ABILITIESCOMPETENCIES9/26/201221IE 303 Management for Engineers, METU Fall 2012 WHAT CAN YOU DO?

FOCUS TO THIS COURSEDEVELOP YOUR SELF AWARENESS MBA or EMBA WITH 2.0 VISION9/26/201222IE 303 Management for Engineers, METU Fall 2012 HOW CAN YOU DEVELOPE YOUR MANAGEMENTABILITIESCOMPETENCIES?

MBA or EMBAWITH 2.0 VISION1. The paramount objective of a business is to make money (rather than to enhance human well-being in economically efficient ways).2. Corporate leaders can only be held accountable for the immediate effects of their actions (and not for the second and third order consequences of their single-minded pursuit of growth and profitability).3. Executives should be evaluated and compensated on the basis of short-term earnings (rather than on the basis of long-term value creation, both financial and social).4. The way to establish a business social credentials is through high-minded mission statements, green-tinged products and a fat CSR budget (rather than through an unshakeable and sacrificial commitment to doing the right thing).5. The primary justification for doing good is that it helps a company to do well. (The implication: a company should do good when theres an upside and something less when theres not).6. Customers care a lot more about value for money than they do about the values that were honored (or defiled) in the making and selling of a product.7. A firms customers are the folks who buy its services (rather than all those whose lives are impacted by its actions).8. Its legitimate for a company to make money by exploiting customer ignorance, exaggerating product benefits and constraining customer choice.9. Market power and political leverage are acceptable ways of countering a disruptive technology or thwarting an unconventional competitor.10. Business is about advantage, focus, differentiation, superiority and excellence (and not about love, joy, honor, beauty and justice).The prime objective of making money of the US financial organizationsat early 2000s lead to the below described crisis.

The U.S. subprime mortgage crisis was one of the first indicators of the late-2000s financial crisis, characterized by a rise in subprime mortgage delinquencies and foreclosures, and the resulting decline of securities backed by said mortgages.The ratio of lower-quality subprime mortgages originated rose from the historical 8% or lower range to approximately 20% from 2004-2006, with much higher ratios in some parts of the U.S.[1] A high percentage of these subprime mortgages, over 90% in 2006 for example, were adjustable-rate mortgages.[2] These two changes were part of a broader trend of lowered lending standards and higher-risk mortgage products.[2] Further, U.S. households had become increasingly indebted, with the ratio of debt to disposable personal income rising from 77% in 1990 to 127% at the end of 2007, much of this increase mortgage-related.[3]After U.S. house sales prices peaked in mid-2006 and began their steep decline forthwith, refinancing became more difficult. As adjustable-rate mortgages began to reset at higher interest rates (causing higher monthly payments), mortgage delinquencies soared. Securities backed with mortgages, including subprime mortgages, widely held by financial firms, lost most of their value. Global investors also drastically reduced purchases of mortgage-backed debt and other securities as part of a decline in the capacity and willingness of the private financial system to support lending. Concerns about the soundness of U.S. credit and financial markets led to tightening credit around the world and slowing economic growth in the U.S. and Europe.personality9/26/201222

MANAGER9/26/201223IE 303 Management for Engineers, METU Fall 2012 Personality Traits &Values


Emotional Intellegence


9/26/2012IE 303 Management for Engineers, METU Fall 2012 24WHAT IS INTELLEGENCE ?

What Is Intelligence

The cognitive abilities of an individual to learn from experience, to reason well, and to cope effectively with the demands of daily living.9/26/201225IE 303 Management for Engineers, METU Fall 2012

Cognitive :The mental process of knowing, including aspects such as awareness, perception, reasoning, and judgment. 2. That which comes to be known, ...BLSEL ..idrak ile ilgili




Predicts school grades relatively wellDoes not predict success in lifePredicts 6% of job successPeaks in late teensGets you in the doorProfessional schools (medicine, dentistry, law)Can help you get hired (Harvard MBA)StaticWhat Do We Know About IQ?9/26/201228IE 303 Management for Engineers, METU Fall 2012

controversies atmalarpersonality9/26/201228


Is There Multiple Intelligence?9/26/201230IE 303 Management for Engineers, METU Fall 2012

Emotional quotientIntellegence Quotient An intelligence quotient, or IQ, is a score derived from one of several different standardized tests designed to assess intelligence. The term "IQ", from the German Intelligenz-Quotient, was coined by the German psychologist William Stern in 1912[1] as a proposed method of scoring early modern children's intelligence tests such as those developed by Alfred Binet and Thodore Simon in the early 20th Century.[2] Although the term "IQ" is still in common use, the scoring of modern IQ tests such as the Wechsler Adult Intelligence Scale is now based on a projection of the subject's measured rank on the Gaussian bell curve with a center value (average IQ) of 100, and a standard deviation of 15, although different tests may have different standard deviations.personality9/26/201230


EQ vs IQ9/26/201232IE 303 Management for Engineers, METU Fall 2012

Emotional quotientIntellegence Quotient An intelligence quotient, or IQ, is a score derived from one of several different standardized tests designed to assess intelligence. The term "IQ", from the German Intelligenz-Quotient, was coined by the German psychologist William Stern in 1912[1] as a proposed method of scoring early modern children's intelligence tests such as those developed by Alfred Binet and Thodore Simon in the early 20th Century.[2] Although the term "IQ" is still in common use, the scoring of modern IQ tests such as the Wechsler Adult Intelligence Scale is now based on a projection of the subject's measured rank on the Gaussian bell curve with a center value (average IQ) of 100, and a standard deviation of 15, although different tests may have different standard deviations.

Emotional intelligence is twice as important as cognitive abilities in predicting employee performance and accounts for more than 85% of star performance in top leaders


How Does EQ Differ From IQ?MHS 2005EQIQ Focus: developing an understanding of and an ability to manage emotions Focus: developing ones cognitive abilities; more academically oriented Can be enhanced throughout ones life Generally thought to be largely established at birth and cannot be enhanced Recently understood to be an important predictor of ones potential for success Has been traditionally used to predict potential for ones success Fosters understanding and management of own emotions Allows development of needed knowledge base Promotes positive relationships Enables development of technical skills and abilities Increases self-motivation and drive Enables conceptual thinking


33


THIS IS FROM AN ADVERTISEMENT

"My ability to recognise the situation I am in; to read what you are feeling; be sensitive to that; and to adapt and behave accordingly.

Emotional Intelligence is also ; The ability to observe, and not be lost in, my emotions.Emotional Intelligence (EQ)9/26/201235IE 303 Management for Engineers, METU Fall 2012


Anyone can become angry - that is easy. But to be angry with the right person, to the right degree, at the right time, for the right purpose, and in the right way - this is not easy

Or as Aristotle put it9/26/201236IE 303 Management for Engineers, METU Fall 2012

Aristotle (Greek: , Aristotls) (384 BC 322 BC) was a Greek philosopher, a student of Plato and teacher of Alexander the Great. He wrote on many subjects, including physics, metaphysics, poetry, theater, music, logic, rhetoric, politics, government, ethics, biology, and zoology. Together with Plato and Socrates (Plato's teacher), Aristotle is one of the most important founding figures in Western philosophy. He was the first to create a comprehensive system of Western philosophy, encompassing morality and aesthetics, logic and science, politics and metaphysics.Aristotle's views on the physical sciences profoundly shaped medieval scholarship, and their influence extended well into the Renaissance, although they were ultimately replaced by Newtonian Physics. In the biological sciences, some of his observations were confirmed to be accurate only in the nineteenth century. His works contain the earliest known formal study of logic, which was incorporated in the late nineteenth century into modern formal logic. In metaphysics, Aristotelianism had a profound influence on philosophical and theological thinking in the Islamic and Jewish traditions in the Middle Ages, and it continues to influence Christian theology, especially Eastern Orthodox theology, and the scholastic tradition of the Catholic Church. His ethics, though always influential, gained renewed interest with the modern advent of virtue ethics. All aspects of Aristotle's philosophy continue to be the object of active academic study today. Though Aristotle wrote many elegant treatises and dialogues (Cicero described his literary style as "a river of gold"),[1] it is thought that the majority of his writings are now lost and only about one-third of the original works have survived.[2]


The higher you go, the more EI matters.The more SOCIAL COMPETENCE matters.

Importance of EI in Organizations9/26/201237IE 303 Management for Engineers, METU Fall 2012

37.Social CompetenceSocial Awarenessempathyservice orientationdeveloping othersleveraging diversitypolitical awarenessSocial Skillsinfluencecommunicationleadershipchange catalystconflict managementbuilding bondscollaboration and cooperationteam capabilities

Available from www.eiconsortium.org

First quote taken from Goleman, D. (1999). Guidelines for best practices for emotional intelligence training. American Society for Training and Development International Conference, Atlanta, GA, May 1999.

Self-AwarenessSelf-Management/RegulationMotivationEmpathySocial SkillsThe Five Components of EI9/26/201238IE 303 Management for Engineers, METU Fall 2012

38

Can Emotional Intelligence be learned?

The nature vs. nurture debate9/26/201239IE 303 Management for Engineers, METU Fall 2012

39Nurture-help develop, help grow; "nurture his talents"

First, the ineffective behavior must be brought into awareness. Next, a new or more effective behavior must be identified and finally the new behavior must be consciously rehearsed over and over until it is mastered and becomes unconscious

Daniel Goleman,Can emotional intelligence be learned9/26/201240IE 303 Management for Engineers, METU Fall 2012

40

Nine Strategies forTaking the time for mindfulnessRecognizing and naming emotionsUnderstanding the causes of feelingsDifferentiating between emotion and the need to take actionPreventing depression through learned optimismManaging anger through learned behavior or distraction techniquesListening for the lessons of feelingsUsing gut feelings in decision makingDeveloping listening skillsPromoting Emotional Intelligence9/26/201241IE 303 Management for Engineers, METU Fall 2012

41In differentiating between emotion and the need to take action add two subcomponents:gut-- sindirim sistem to gut (bir hayvann) barsaklarn skp karmak mindful -dikkat eden mindful -dnen promoting action in response to sadness/depressinhibiting action in response to anger/hostility

Gut feelings are somatic markers. A neurobiological understanding of how unconscious and conscious use of gut feelings can effectively guide decisions. Could this be the essence of wisdom?

9/26/2012IE 303 Management for Engineers, METU Fall 2012 42FINALLY

A MANAGER?SO YOU THINK YOU CAN BE


9/26/2012IE 303 Management for Engineers, METU Fall 2012 44YES YOU CAN BE A MANAGER

Leverage your Personality. Find a job and company that fit you well.Get accurate information about the job and the company.Develop good relations at work.Pay is important,but job characteristics matter more to your job satisfaction.Be proactive in managing organizational life.Know when to leave.9/26/2012IE 303 Management for Engineers, METU Fall 2012 45YOUR SURVIVAL GUIDE

Documents

1- SO YOU THINK