1 Regulating quality in austerity David Behan and Andrea Sutcliffe Chief Executive and Chief...
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1 Regulating quality in austerity David Behan and Andrea Sutcliffe Chief Executive and Chief Inspector of Adult Social Care ADASS Spring Seminar 17 April
1 Regulating quality in austerity David Behan and Andrea
Sutcliffe Chief Executive and Chief Inspector of Adult Social Care
ADASS Spring Seminar 17 April 2015
Slide 2
CQC purpose and role Our purpose We make sure health and social
care services provide people with safe, effective, compassionate,
high-quality care and we encourage care services to improve Our
role We monitor, inspect and regulate services to make sure they
meet fundamental standards of quality and safety and we publish
what we find, including performance ratings to help people choose
care 2
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3 What are we finding? Outstanding Good Requires improvement
Inadequate 18 1554 844 229 Total by 13 April: 2645
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Ratings by key question 4
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Ratings by service type 5
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Ratings by size of care home 6
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Ratings by manager turnover or absence care homes 7
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8 Market oversight and austerity New responsibility to spot
failure so right people can take right actions CQC will notify
local authorities if there is: Business failure and likely service
failure Fragile market Local authority response critical Not to
pre-empt failure (likely does not mean definitely) Plans and
preparation Market shaping
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9 CQCs journey in 2015 2016 1.Regulating new care models
2.Looking at quality of care pathways 3.Looking at quality of care
in your locality
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Regulating new care models 10 Registering care providers and
assessing delivery of safe, effective, responsive, caring and
well-led services Developing a modern and efficient online
registration process Working with Five Year Forward View vanguard
sites to assure high quality and encourage improvement Sharing our
learning and good practice with providers and the public
Reinforcing CQCs expectations about joined-up care centred around
the people who use services
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Looking at quality of care pathways 11 Using thematic reviews
to better understand: care pathways outcomes for people diabetes
care in the community mental health crisis care care for older
people end-of-life care urgent care
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Quality of care in your locality 12 Inspect most care services
in some local places by end 2015 Describe quality of local system
by bringing together inspection findings across sectors Trial in
two areas in 2015/16 Identify issues at cross- organisational and
provider level
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No compromise on standards Trust our information for:
Commissioning Quality assurance Market failure Market shaping
Regulating quality in austerity
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14 Thank you www.cqc.org.uk [email protected]
@CareQualityComm David Behan Chief Executive Andrea Sutcliffe Chief
Inspector of Adult Social Care @CrouchEndTiger7