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Quality Improvement Techniques to

Improve Care CoordinationJune 19, 2012

This webcast will begin at 12:00pm Eastern.

Please hold until Larry Hinkle starts the conference.

The audio portion of this event will be broadcast through your computer speakers. You may also access it by dialing

800 619 2731

This event is sponsored by The Commonwealth Fund

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Assuring Better Child Health and Development (ABCD)

To strengthen states’ capacity to deliver care that supports young children’s healthy development Oriented toward preventive care and early

identification Policy and systems improvement at the state

level Quality improvement at the primary care

practice level Supported by The Commonwealth Fund

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NHMA

ME

NJ

CTRI

DE

VT

NY

DC

MD

NC

PA

VAWV

FL

GA

SC

KY

IN OH

MI

TN

MSAL

MO

IL

IA

MN

WI

LA

AR

OK

TX

KS

NE

ND

SD

HI

MT

WY

UT

CO

AK

AZ

NM

IDOR

WA

NV

CA

PR

ABCD states

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ABCD III: Why linkages and care coordination?

Effective developmental interventions generally involve more than one provider or system of care

Various types of providers offer developmental screening and need to make appropriate referrals

Young children often fall through the cracks

ABCD III levels of intervention

Primary care practices (e.g. care coordination protocols)

Community linkages (e.g. common referral and feedback forms)

State systems (e.g. data system linkages)

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ABCD III strategies

Developing consistent instruments, tools and processes

Using provider incentives Implementing continuous improvement

strategies Linking data systems Improving systems Building consensus and/or shared visions to

promote spread and ensure sustainability

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Today’s Agenda• Welcome and Introductions

– Jill Rosenthal, Program Director, National Academy for State Health Policy (NASHP)

• Quality Improvement Projects and the Value of State Participation

– Susan Castellano, Acting Director, Performance Measurement and Quality Improvement Division, Minnesota Department of Human Services

• Incentivizing and Facilitating Quality Improvement Projects to Improve Care Coordination in Illinois

– Juanona Brewster, Director, Early Childhood Development; Illinois Chapter, American Academy of Pediatrics

•Quality Improvement in a Medicaid Managed Care Environment: Oregon’s Performance Improvement Project

– Charles Gallia, Senior Policy Advisor, Division of Medical Assistance Programs, Oregon Department of Human Services

•Q&A