Henri Dura I February 2018

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Advisory Board

Neopost Strategy

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Physical Communication

DigitalCommunicationShipping

$2-3bn* $3-4bn* $2-3bn*Market

addressedby Neopost

10-12% -3% 10-12%Growth rates

Neopost EDS is now Quadient

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Neopost core business is in a declining market however has a strong, loyal, impressive and global SME base of customers that require support to transition to digital

Innovation center for digital transformation for enterprise and SME

We are the growth engine and strategic to Neopost

Our culture and passion with a focus on innovation

Why is Quadient Important for Neopost?

Quadient in Numbers

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Quadient is Re-Inventing Customer Communication in the Digital World

Super-brands set the bar

Fierce competition across all industries

CX is the new competitive

differentiator

Everyone is concerned about being disrupted

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Quadient addresses the four forces impacting customer experience

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Forces Impacting Customer Experience

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CONSUMER POWER MEANINGFUL COMMUNICATIONS REGULATIONS

DATA

Quadient Vision Statement

We make it possible for businesses to quicklyimplement personalized customer experience

strategies by continuously improving the customer journey across a growing variety of

technologies, channels and regulations.

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Focus on our Customers and CCM Market

Quadient is 100% committed to

supporting all existing customers

Our focus remains in customer communications

– continuing to reinvent CCM with the upcoming

Inspire R12 release

Our DNA Customer success +

innovation + passionate employees

Analysts Recognize our Bridges■ Forrester, The Future Of CCM: Communications-As-A-Service, March 2017

■ Gartner, Magic Quadrant for Customer Communications Management Software, January 2017

■ Gartner, Market Guide for Electronic Signature, January 2017

■ Gartner, The Gartner Digital Commerce Vendor Guide, July 2017

■ Gartner, Hype Cycle for Digital Insurance, July 2017

■ Gartner, Market Guide for Customer Journey Analytics, August 2017

■ Gartner, Magic Quadrant for Data Quality Tools, October 2017, first appearance as Quadient

■ Gartner, Market Guide for Rapid Mobile App Development Tools, TBD

■ Celent, BMO: Digital Transformation in Personal Banking Winner of Celent Model Bank, April 2017

■ Celent, Global CCM Market Guide, July 2017

■ Madison Advisors, Customer Communications Management (CCM) Solutions Market Study, 6th Edition, August 2017

■ Keypoint Intelligence, How GMC Software is Adapting for the Future State of Customer Communications, February 2017

■ Keypoint Intelligence, Highlights of Xploration 17, April 2017

■ IDC, GMC Software Shares Future with Analysts, June 2017

14Mentions

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Building more bridges

Continue to appear on reports listed for 2017 and expand mentions to other analyst coverage areas.

Anticipated additional reports for 2018q Forrester, The Forrester Wave: Low-Code Development Platformsq Forrester, The Forrester Wave: Digital Experience Platformsq Forrester, The Forrester Wave: Customer Communications Managementq Gartner, Magic Quadrant for Rapid Mobile App Development Tools*q Gartner, Market Guide for Customer Communications Management

*This may remain a Market Guide in 2018

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Invest More in Mobile & Cloud Technologies

Enable customers with powerful mobile capabilities around customer experience

Rapid Mobile Application Development (RMAD)

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SP are becoming “BPO”. They are the first adopters of our new digital solutions. They are now Quadient partners, bringing Digital transformation to Enterprises.

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BPO

Our BPO ecosystem continues to grow –

sharing our commitment to

customer success

Together with BPOs, we continue to shape

and redefine the industry

BPO enable us to bring our clients the best in customer experience

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Four Takeaways

Quadient is 100% committed to BPOs who share the same passion of enabling the next level customer experience

Focus on innovation to help customers manage meaningful and accurate communications to deliver amazing customer experiences

Advisory Board is about learning from you and sharing expertise

Neopost Group is committed to continue to invest into Quadient

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Thank you!Henri Durah.dura@quadient.comSkype: henri.dura