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1ptA Collaborative Team Knowledge Management Solution
Ben Gardner, Client Engagement Manager, Pfizer Informatics
We provide ……
Business Analysis
Internal Consultancy
Information & KnowledgeManagement
Data ConsultancySocial Computing
Collaboration solutions
Disruptive technologies
The Enterprise 2.0 tool set
• Wiki• Social bookmarking• Blog
• GTD-ware• Mash-up• Social networking
RSS
Social Computing
But .....It’s all about conversations
“It’s not about technology its about culture”
What is your problem?
What is your problem
What problem are you trying to solve?
Consolidating infrastructure is not a business problem
Too many silos
http://flickr.com/photos/zoomzoom/304135268/
Tags.pfizer.com NewsGator RSS
SharePoint Pfizerpedia OneNote
Pipeline Pilot
Telephone
Telephone
PROJECT COLLABORATEIncrease your team interactivity.
Software
available to use
now
What is OneNote?
“An easy-to-use note-taking and information-management program where you can capture ideas and information in electronic form. Insert files or Web content in full-colour, searchable format or as icons that you can click to access.” Microsoft
Cached local copy
Master copy in SharePoint
Local copy synchronises to master copy every few minutes in background
• User works from locally cached copy of notebook
• Automatic online/offline synchronisation
• Multiple user synchronised simultaneously
Multiple users synchronised to master copy in SharePoint
SharePoint 2007
OnePoint = OneNote + SharePoint
OneNote View SharePoint ViewOneNote sections
SharePoint document library
Files in OneNote
Files in SharePoint
OneNote is a UI for a Document Library
What does OnePoint give the user?
• A user friendly interface for the team’s SharePoint document library
• Simplistic capture and sharing of information
– Files, screen clipping, web content, etc
• Powerful and easy to use search– Desktop search
• Navigation is separated from location– Document stored in one location and linked to from
many
• Capturing the thoughts and decisions of the team
– Information never previously captured– Human readable file share
• Cultural change– Enhanced capacity to collaborate– Engendered a culture of openness
• On and Off line working– Elimination of C-drive and email silo’s
• Performance• Logically structured SharePoint collection
Feedback>70% Enhanced or strongly enhanced the way they work
60% of decision makers reported improvement in their access to decision making information
~45 minute time saving per week per user
Significant reduction in the time and effort spent 'on boarding‘ team members
Improved team cohesion and engagement Reduced number and size of
emails
> 600 users > 70 Notebooks 15 months from idea to full deployment
Simplistic Return On Investment
ExpenditureDeployment 1 FTE $200K
ReturnProductivity 2% Time saving
per FTE$2.25M
ROI $2.05M
DMS
Pfizerpedia
OneNote &SharePoint
MS Office, BioBook, etcIndividual
Team
Corporate
Externalworld
Hierarchy of information
• Idea capture• Unstructured• Transient
• Project team centric• Idea evaluation• Transient information
• Current progress• Structured format• Living document
• Historic record of key events• Static snapshots i.e. Stage gates• Validated documentation
Integrating OnePoint into information hierarchy
SharePoint 2007
One click publication to Pfizerpedia Provide online
views of all notebooks
Corporate Knowledge
Team Knowledge
Individual Knowledge
DMSPublish documents to validated systems
Summary• OnePoint = OneNote 2007 + SharePoint 2007• Intuitive and user friendly interface for SharePoint
document library• Synergies with current working practices to create a
team’s collaboration space• Team Knowledge Management solution
Q: ‘What is the single most important thing that could be done to speed up drug discovery?’ - Sandwich Site Head to Research Project Leads
A: ‘Give us OnePoint’
User testimonials“OnePoint has increased team engagement and cohesiveness”
“It’s liberating – my work is no longer dictated by the content of my inbox, but by scientific imperative!”
“Familiar Windows look and feel – it was so easy to learn”
“I love the flexibility of being able to work online or offline without needing to think about”
“In 15 years this is the first thing that has actually made my job easier”
“Using OnePoint the whole project team were more informed”
Acknowledgements
Nuzrul HaquePfizer R&[email protected]
Ben GardnerPfizer R&[email protected]://www.linkedin.com/in/bengardner135
meet Jessicahttp://dif-fer-en-ti-ate.blogspot.com
Paul DriscollPfizer R&Di
http://www.linkedin.com/in/pauldriscollx
Simon RevellPfizer R&[email protected]://www.linkedin.com/in/simonrevell
Wiki
Web2.0 Open Source Commercial
Wikipedia MediaWiki* Confluence
SocialText
OneNote/SharePoint*
A Wiki is a website that allows the visitors themselves to easily add, remove, and otherwise edit and change available content.
Wikis in Plain English by
Social bookmarking
Web2.0 Open Source Commercial
Del.icio.us Scuttle* ConnectBeam*
Diigo Cognez
Ma.gnolia
Social Bookmarking is a way for Internet users to store, organize, share and search bookmarks of web pages. A tag is a keyword or term associated with or assigned to a piece of information, thus describing the item and enabling keyword-based classification of information it is applied to.
Social bookmarking in Plain English by
Blog
Web2.0 Open Source Commercial
Blogger Drupal* SharePoint*
Wordpress MovableType
Vox
A blog is a user-generated website where entries are made in journal style and displayed in a reverse chronological order.
GTD-ware
Web2.0 Open Source Commercial
BaseCamp ActiveCollab SharePoint*
GoPlan Taskfreak
WorkHack
Getting Things Done, GTD-ware, is light weight web based project management software.
Mash-up
Web2.0 Open Source CommercialYahoo pipes KNIME Pipeline Pilot*Dapper Taverna InforsenceOpenKapow EII tools (various)
A mash-up is the recombination of multiple source of data to create to create a new entity
Social networking
Web2.0 Open Source Commercial
MySpace Various tools ?????Facebook
Social networking services enable users to build online social networks for communities of people who share interests and activities or who are interested in exploring the interests and activities of others.
Social networking in Plain English by
RSS
Web2.0 Open Source Commercial
GoogleReader Too many to mention NewsGator*
Bloglines Attensa
Feedburner Outlook/SharePoint
RSS is a family of Web feed formats used to publish frequently updated content such as blog entries, news headlines or podcasts to a RSS reader.
RSS in Plain English by
