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Presenters:Lucretia Parham
Sara Connor
Armstrong Atlantic State University
October 30, 200111:45 – 12:35
Copyright Sara Connor and Lucretia Parham, 2001. This work is the intellectual property of the author. Permission is granted for this material to be shared for non-commercial,
educational purposes, provided that this copyright appears on the reproduced materials and notice is given that the copying is by permission of the author. To disseminate otherwise or
to republish requires written permission from the author.
Presenters:Lucretia Parham
Sara Connor
Armstrong Atlantic State University
October 30, 200111:45 – 12:35
Copyright Sara Connor and Lucretia Parham, 2001. This work is the intellectual property of the author. Permission is granted for this material to be shared for non-commercial,
educational purposes, provided that this copyright appears on the reproduced materials and notice is given that the copying is by permission of the author. To disseminate otherwise or
to republish requires written permission from the author.
Improving Institutional Planning: A Decision Support System for
University Administrators
Improving Institutional Planning: A Decision Support System for
University Administrators
The Future of Higher Education
The Future of Higher Education
• Is Drucker Right?
• Historical Perspective
• Increased Administrative Pressure
Mastering ChangeMastering Change
• Harnessing Technology
• Planning is a Must
• Strategic Vision
• Add Value
• Use Data
The Process of Change Creation
The Process of Change Creation
• More from Drucker
• What is Change Creation?– Get accurate, up-to-date data– Define the future you want to create– Use the universal change principle– Use data to evaluate
Meeting the ChallengeMeeting the Challenge
• Strategic Use of Technology
• Be Proactive
• It’s all about Access
Why do we Need a DSS?Why do we Need a DSS?
Slow and ineffective information retrieval methods
Increase in the amount and complexity of information required
Critical role of information management in organizational success
Sheer volume of the data
Our SolutionOur Solution
Armstrong Atlantic
State University
Savannah, Georgia
Tiered web-based reporting solution for extracting information from SIS
First StepsFirst Steps
Articulate a clear vision for student information reporting
Design a methodology for meaningful information retrieval
Implement a solution incorporating technology, security and user concerns
Multi-tiered approachMulti-tiered approach
• Meta application to create standard reports• Web site that allows users to create simple
reports• Interface for more sophisticated users to
create complex reports using third party software
• Web site where users choose reports created by technical staff
Meta ApplicationMeta Application
PL/SQL code generation capability imbedded in Oracle database
Interface to code generation capability created by technical staff
Customized labels for report attributes Criteria for the report selected from user-defined list Report criteria saved by users for future use or
revision
ExamplesExamples
Registered or joint enrolled students Financial aid students Academic suspension/probation list Honors, freshmen, sophomores, juniors,
seniors, post baccalaureates, athletes, senior citizens, graduating seniors
Benefits of the DSS SolutionBenefits of the DSS Solution
Ease of implementation Non-proprietary solution Little technical staff intervention Cross-platform capability Allows users to browse and create simple reports Uses local tables and views Exploits the data warehouse concept
Web site report creationWeb site report creation
Examples of views created include:
Registration, Admissions, Recruiting, Financial Aid
Design of the views/tables based on the requirements of the different areas
User benefits of web siteUser benefits of web site
Immediate feedback to the ultimate consumer of the information
Simplicity of the interface Views and tables based on user-defined needs Daily updates of information
Technical benefits of web siteTechnical benefits of web site
Use of non-production database Authentication via Banner login name and
password Security control through Oracle roles Ease of modification and maintenance
Using third party toolsUsing third party tools
Crystal Reports or Access to create reports More complex reporting capability Users trained by internal or external staff Examples include cross validation and time
series analysis
Web Site Report RetrievalWeb Site Report Retrieval
Mirrors the current practice Technical staff create reports that users run Available through web site Includes the most complex reports Examples include enrollment statistics
Issues and ConcernsIssues and Concerns
Database complexity led to creation of local tables and views
Technical criteria include hardware and software needs
Training must be done Security is always an issue
Report Builder 6.0.8.8.3
Oracle Server 8.0.6.0.0
Acrobat Reader 4.0
Software Involved in the Creation and Presentation of Local Reports
Level One UserLevel One User
Can choose to AutoRun reports
User only has access to run reports for area
Access to Report Output
Level Two UserLevel Two User
Level Three UserLevel Three User
Access to Application
Development Links
Level Four UserTop Level of Access
Level Four UserTop Level of Access
Access to Technical documentation and utilities
CIS access to Meta-App
Development Links
Extra BenefitsExtra Benefits
Users have the option to set preferences for icons and colors.
Extra BenefitsExtra Benefits
Pop up help screens are available and are customizable.
Extra BenefitsExtra Benefits
The ability for users to add their own help links will be in place soon.
Extra BenefitsExtra Benefits
Error messages are incorporated.
Extra BenefitsExtra Benefits
Color coded error messages are available as well
SummarySummary
Users at all levels can create reports Information format makes sense to users Web-based intuitive solution Comprehensive mechanism to solve the
ongoing issue of information retrieval
Questions and AnswersQuestions and Answers
Are there any questions? Thank you for your time.
[email protected]@mail.armstrong.edu
