1 Operations Objectives April 21, 2004. 2 Q2 2004

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Operations Objectives

April 21, 2004

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Q2 2004

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Q2 Objective #1

Objective #1: Deployment of groupware solutions to complement and/or replace Intranets.com

Supported Goals: Revenue, Cash Flow, Engine

Criteria:• Ownership: IT Infrastructure.• Resources: There are sufficient hardware resources to support the expected load for

the forseeable future.• Doability: The objective is achievable.• Realistic: The objective is realistic.• Measureable: Deployment of each application within the framework is measureable

and each can be divided into separate deployment timelines and tasks.• Meaningful: This objective provides infrastructure that significantly improves

communications, workflow, and data sharing between individuals and especially sites.

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Q2 Objective #1



Tasks:• Determine appropriate applications to deploy in order of priority• Research most significant needs• Select applications• Develop Deployment plan for each application

• Assess requirements• Review with effected staff• Implement application• Deploy

Measurements:• Completion measurement: Utilization of groupware applications in day to day business• Actitivity measurement: Individual tasks in each deployment plan completed, deployment of applications

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Q2 Objective #1 Reporting For Staff (Sample)



Tasks:1. Determine appropriate applications to deploy in order of priority

2. Research most significant needs

3. Select applications

4. Develop Deployment plan for each application

Overall Status

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Q2 Objective #1 Task Reporting to Department

Objective #1: Deployment of groupware solutions to

complement and/or replace Intranets.com


Tasks:• Determine appropriate applications to deploy in order of

priority• Research most significant needs• Select applications• Develop Deployment plan for each application

• Assess requirements• Review with effected staff• Implement application• Deploy

STATUS: COMPLETE• Utilization of groupware applications in day to day business• Individual tasks in each deployment plan completed, deployment of applications

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Q2 Objective #2

Objective #2: Deployment of VPN Software and Server in order to provide “on-site” functionality to remote and roaming users


Criteria:• Ownership: IT Infrastructure.• Resources: There are sufficient hardware resources to support the expected load for

the forseeable future, small capital expenditure.• Doability: The objective is achievable.• Realistic: The objective is realistic.• Measureable: Deployment of each VPN server and client software is measureable and

each can be tracked via deployment timeline and task.• Meaningful: This objective provides infrastructure that significantly improves and

allows secure access to email, data storage, and other infrastructure from remote and diverse locations

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Q2 Objective #2



Tasks:• Determine cost for VPN server software• Acquire server software• Install software• Test deployment

• install on small set of clients• Test reliability and performance• Develop training and user documentation where necessary• Deploy

Measurements:• Completion measurement: Deployment and utilization of VPN• Actitivity measurement: Individual tasks in deployment plan completed,

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Tasks:1. Determine cost for VPN server software

2. Acquire server software

3. Install software

4. Test deployment

Overall Status

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Objective #2: Deployment of VPN Software and Server in order to provide “on-site” functionality to remote and

roaming users Supported Goals: Revenue, Cash Flow, Engine

Tasks:• Determine cost for VPN server software• Acquire server software• Install software• Test deployment

• install on small set of clients• Test reliability and performance• Develop training and user documentation where

necessary• Deploy

STATUS: COMPLETE•Deployment and utilization of VPN

•Individual tasks in deployment plan completed

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Q2 Objective #3

Objective #3: System Management Server and Windows Domain / NIS Domain deployment

Supported Goals: Revenue, Cash Flow, Engine, Asset management

Criteria:• Ownership: IT Infrastructure• Resources: There are sufficient hardware resources to support the expected load for

the forseeable future, small capital expenditure.• Doability: The objective is achievable.• Realistic: The objective is realistic.• Measureable: Deployment of SMS and domain structure is measureable and each can

be tracked via deployment timeline and task.• Meaningful: This objective provides infrastructure that allows

• Remote management and troubleshooting of desktop machines• Remote and automated deployment of client software updates and new

installations• Remote and automated software inventory• Remote and automated hardware inventory• Asset tracking• more

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Q2 Objective #3


Supported Goals: Revenue, Cash Flow, Engine, Asset Management

Tasks:• Determine cost for SMS software• Acquire software• Install software• Test deployment

• install on small set of clients• Test reliability and performance• Develop structure and design layout specific to two+ site layout• Deploy

Measurements:• Completion measurement: Deployment and utilization of installation, full software/hardware inventory• Actitivity measurement: Individual tasks in deployment plan completed

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Supported Goals: Revenue, Cash Flow, Engine, Asset Management

Tasks:1. Determine cost for SMS server software

2. Acquire software

3. Install software

4. Test deployment

Overall Status

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Objective #3: Deployment of VPN Software and Server in order to provide “on-site” functionality to remote and

roaming users Supported Goals: Revenue, Cash Flow, Engine

Tasks:• Determine cost for SMS software• Acquire software• Install software• Test deployment

• install on small set of clients• Test reliability and performance• Develop structure and design layout specific to two+

site layout• Deploy

STATUS: COMPLETE•Deployment and utilization of installation•Full software/hardware inventory•Individual tasks in deployment plan completed

Documents

1 Operations Objectives April 21, 2004. 2 Q2 2004