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10/15/10 What resources did you use? 84.1% said they used the power point slides on the ExtraNet – saying they were helpful or very helpful; Many said were very helpful and were able to modify for local use; Those that felt they were not helpful – talked about lack of detail – assumes tax knowledge 12 of 29 responses indicated a need to modify or incorporate local problems or situations A few incorporated screen shots of TaxWise, forms, or word documents used in class 10/15/1033
Citation preview
1NTTC Training 2009
TRS Survey 2010 and What's New for 2010
What do we need to work on this year?
11
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What did we ask and what will we be working on in 2010?
• We polled all TRS’ in all states – 46 responded;
• What resources did you use?
• What worked well for you?
• What can we do to make our training more effective?
• Product development teams – schedule
• New In-Scope items for 2010
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What resources did you use?• 84.1% said they used the power point slides on the ExtraNet –
saying they were helpful or very helpful;
• Many said were very helpful and were able to modify for local use;
• Those that felt they were not helpful – talked about lack of detail – assumes tax knowledge
• 12 of 29 responses indicated a need to modify or incorporate local problems or situations
• A few incorporated screen shots of TaxWise, forms, or word documents used in class
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What Additional Support do you need?
• Many want more short problems to work in class – 4491W has too many long or comprehensive problems that take too much time in class;
• More TaxWise training;
• Use more on-line teaching;
• Need corrections sooner – i.e. tax law changes or TaxWise updates.
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TRS Conference Calls and Webinar – did they help?
• 68.6% said they were helpful or very helpful;
• Sharing ideas and discussing issues were very helpful;
• Hearing things first hand and discussions were fantastic;
• Great tool for communication and keeping states informed;
• Webinars worked very well – kept on task and allowed questions;
• Webinar difficult when holding the phone and handling the computer;
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What IRS Publications do you use in Training?
• Most TRS’ in the survey responded to this question (36 responses);
• 20 listed Pub 4012 as the number one resource, all but one listed it as number two;
• 8 listed Pub 17 as number one or two;
• Only 3 or 4 considered Pub 4491 as number one or two (however
all listed Pub 4491 in their list of resources).
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What worked well or What would you change?
• Using more computer training worked well;
• Using half-day training schedules (i.e. some Districts use 11 one-half day classes);
• Spend less time “hyping” the program, spend more time on substance;
• Pub 4012 used the most – great improvement;
• Use Power Point slides along with local prepared lessons;
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(continued)
• We should separate TaxWise from training materials – teach separately;
• Should “highlight” changes in Pub 4491 – especially for returning volunteers;
• Need a publication that spells out changes and how to handle;
• Need current TaxWise program earlier for instructor workshops.
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Questions/Discussion
Thank You
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