#1. New SKUs

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    I. NEW SKUsTable of Contents

    Content Page #

    A. Request information from Print Services I:2

    B. Request new SKU# in SKU Central I:3 - I:9

    C. Request a change to a SKU in SKU Central I:10 - I:11D. Set up SKU in AS400 (Sunrise) I:12 - I:24

    TROUBLESHOOTING I:25 - I:28

    E. Add SKU to Inventory Report & Remove .01 I:29

    F. Change Catalog Year in Sunrise (Only done on the 1st of each year 1x for all catalogs) I:30

    Learn more about:

    y Requesting and setting up a SKU for all printed Marketing Materials that will be distributed via FCs

    y Print Services: Contact in the Agency working with the printer (for example: Matt Gallant or Dotti

    Murch)

    y SKU Central: Access program used to request a new SKU be created. (SKU Central Contact: Katie

    MacArthur)

    o NOTE: This program runs very slow with Access 2007. It is recommended that SKU Central is

    used with Access 2003. For Access 2003 contact Bruce May.

    y AS400: Backend system that legacy Staples uses to monitor SKU Inventory, Customer information, etc.

    Sunrise and Sunbeam are the two applications we use within the AS400 system.y Inventory Report: Weekly Report that is sent out every Monday. Provides snapshot SKU inventory-

    used to aid SKU owners in monitoring inventory of SKUs in the Fulfillment Centers (FCs).

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    1A. REQUEST INFORMATION FROM PRINT SERVICES

    y Email Print Services and request information below. This information is required in order to move on to Step 1B

    1. SKU Name:

    2. Vendor Name:

    3. Vendor Number:

    4. Case Per Pack:5. Length of 1 unit:

    6. Width of 1 unit:

    7. Height of 1 unit:

    8. Weight of 1 unit:

    9. Length of 1 case WITH box:

    10.Width of 1 case WITH box:

    11.Height of 1 case WITH box:

    12.Weight of 1 case WITH box:

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    1B. REQUEST NEW SKU # IN SKU CENTRAL

    y If you do not have access to SKU Central, contact Bruce May.

    y Once you have all of the information to create a SKU, follow the instructions below to request a new SKU# in

    SKU Central.

    #1 Log into SKU Central and click OK.

    #2 Click New under Menus.

    #3 Click Form under Create Requests.

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    #4 Fill out New Item Set-Up Form, print form and record Request #. Use little x in top Right corner to go back to the

    Main Menu

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    #5 Click New under Menus.

    #6 Click Auth-PM. Enter 70 for Product Manager # for most all scenarios and click OK.

    #7 Select your name under Sign-Off. Use little x in top Right corner to go back to the Main Menu.

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    #8 If you do not see your Request, you probably left a field blank in New Item Set-Up Form. (If you do see your

    Request, skip this step and continue to Step #9). Use little x in top Right corner to go back to the Main Menu. Click REQ#

    under All Requests. Enter your request # and click OK. Do this twice. Review form and make any necessary changes.

    Click the print button and use the little x in top Right corner to go back to the Main Menu. Return to Step #6.

    #9 Click Auth-SVP. Enter 70 for Product Manager # for most all scenarios and click OK.

    #10 Select your name under Sign-Off. Use little x in top Right corner to go back to the Main Menu.

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    #11 To check that your request has gone through click PM# Under Incomplete. Enter 70 for Product Manager # for

    most all scenarios and click OK.

    #12 Confirm request # is listed in chart. Use little x in top Right corner to go back to the Main Menu.

    #13 Check back within 24 hours to find your completed SKU. Click PM# under Complete. Enter 70 for Product Manager

    # for most all scenarios and click OK. Then, enter Begin Date & End Date. (Begin date is how far back you want to look at

    your requests. End Date is the day of the request.)

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    #14 Find Request # in chart and record assigned SKU#.

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    1C. REQUEST A CHANGE TO SKU IN SKU CENTRAL

    #1 Log into SKU Central and click OK.

    #2 Click Maintain under Menus.

    #3 Click SKU under Data Entry.

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    #4 Fill in (1) SKU#, (2) type of Change, (3) Change Where and (4) Change To. Then click Submit. Note that Change

    Where will likely always be NAD (Sunbeam).

    The Screen Below will appear to confirm that your request has been made.

    #5 - Close out of the screen by clicking Close Print Preview. Click SKU # under Submitted to see that your request has

    been received. Check back within 24 hours by clicking SKU# under Completed to confirm that your change has been

    made.

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    1D. Set up SKU in AS400 (Sunrise)

    y Instructions below detail how to set up aSKU in Sunrise. SKUs going to Staples Only FCs, Quad Channel FCs and

    Quad Enabled FCs need to be set up in Sunrise.

    Log into Sunrise

    1. Log into Sunrise and press Enter twice to continue.

    2. Press 5: Staples Contract Environment (United States) and Enter.

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    3. Press Enter again.

    4. Press 22: Box Insert/Catalog Menu

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    Define Distribution Criteria (Create a Type)

    Follow steps 1-4 then

    5. Press 2: Box Insert Type Maintenance and Enter

    6. Determine a 6 character (or less) name for the new Type and hit Enter

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    7. Enter Description of vehicle

    8. Enter Maximum Quantity per Order of: 1 (always 1)9. Enter Segmentation: Yes10.Enter Send Box Once : Yes11.Additional Fields (Typically left Blank)

    - Division: Define the sales DIV(s) the marketing collateral will go to ( if left blank all sales DIVs will remain eligible)

    - Customer: Define the customer the marketing collateral will go to ( if left blank all customers across all sales DIVs will

    remain eligible)

    - Ship To: Define the ship-to location the marketing collateral will go to (if left blank all ship-to locations across all

    customers across all sales DIV

    s will remain eligible)- Total Ord AmtFrom: Define the minimum order $size marketing collateral will be included with (if left blank, all orders

    will be eligible up to a specific $size unless no maximum order size is defined)

    - Total Order Amt To.: Define the maximum order $size marketing collateral will be included with (if left blank, all orders

    will be eligible under a specific $size unless no maximum order size is defined)

    12. Hit: Enter to save

    13.Hit F12 twice (function key F12) to Exit screen and return to Menu

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    Set up FCs

    Follow steps 1-4 then

    14.Press 1: Box Insert Sku/Balance Maintenance and Enter

    15.Enter a Pick Location, or FC Location, from your Distribution List (i.e. 472) and press Enter

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    16.You will see a list of SKU #s. Scroll to the bottom of the screen by using Page Down

    17.Put an A in the first column, type your SKU # in the second and hit Enter

    18.Scroll up to see your SKU #

    19.Hit F12 to return to the SKU Information Maintenance page

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    20.From here hit Cmd 18 (Shift + F6)

    21.Enter the SKU # and press Enter

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    22.Add all of the other FC Locations. Put an A in the first column, enter the FC Location under Loc and press

    Enter. (Do this for all Staples FCs, Quad Channel FCs and Quad Enabled FCs as applicable)

    23.When finished, press F12 three times to go back to Contract Marketing main screen

    PKMS SYSTEM

    STAPLES FC NETWORK Cust. POs QUADCHANNEL Cust. POs CE FC NETWORK Cust. POs

    472 Putnam, CT Link ST 716 Kansas City Link/EWay ST 606 Lawrence, MA EWay ST

    489 Charlotte, NC Link ST 895 Orlando Link/EWay ST 129 Anchorage, AK EWay ST

    580 Beloit, WI Link ST 684 London, OH Link/EWay ST 812 Memphis, TN EWay ST

    675 Atlanta, GA Link ST 834 Phoenix, AZ Link/EWay ST 973 Auburn, WA EWay ST

    682 Chambersburg, PA Link ST 981 Hanover, MD EWay ST

    683 Montgomery, NY Link ST 974 La Mirada, CA EWay ST

    692 Ontario, CA Link ST 814 Newark, CA EWay ST

    748 Stockton, CA Link ST 926 Southfield MI EWay ST

    805 Portland, OR Link ST

    807 Denver, CO Link ST

    839 Dallas, TX Link ST

    925 Rochester, NY Link ST

    971 Monroe, NJ Link ST

    WMS SYSTEM

    CE FC NETWORKUPCOMING

    PKMSCust. POs

    922 Austell, GA (1002) 2/21/11 EWay EW/ST*

    985 Oak Creek, WI (4950) 3/7/11 EWay EW/ST*

    976 Idaho Falls, ID (1200) 3/21/11 EWay EW/ST*

    694 Henderson, NC (58) 4/11/11 EWay EW/ST*

    688 Arden Hills, MN (2300) 5/9/11 EWay EW/ST* NOTE:

    984 Aurora, CO (86) 5/23/11 EWay EW/ST* * Dependent on delivery/arrival date of materials

    982 Arlington, TX (69) 6/13/11 EWay EW/ST* - If qty arriving AFTER UPCOMING PKMS date- POs must be cut on the ST side.

    972 Houston, TX (73) 6/27/11 EWay EW/ST* - If qty arr iving BEFORE UPCOMING PKMS date- POs must be cut on the EW side

    983 Secaucus, NJ (3000) 7/18/11 EWay EW/ST*

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    Set up Sales Divisions

    Follow steps 1-4 then

    24.Type 3 (Box Insert Maintenance)

    25.Hit Enter

    26.From here hit Cmd 18 (Shift + F6)

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    27.Enter the SKU No. in the Enter Sku Number field

    - This must be the same SKU No. of the marketing collateral as the Type you have already established (See Step

    1c.)

    28.Hit Enter

    29.The SKU No. for you marketing collateral will appear at top of screen.

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    30.The SKU No. for you marketing collateral will appear at top of screen. Add the following:

    a. C-Chg; D-Del; A-Add column: Type A for Add

    b. DIV column: Type the DIV you want to set up. For example, ATL

    c. Type column: Type the Type criteria you wish to use

    d. Stop at Qty column: Skip, this is not used.

    e. Flag column: Critical! This is the On / Off switch for auto-distribution. Set to N until you want to turn

    your marketing collateral on.

    f. From MMDDYY column: Campaign start date. Example: 3/16/11 is written 031611

    g. To MMDDYY column: Campaign end date. Example: 3/16/12 is written 031612

    a. Note: These From & To dates become your Standard (S) date range and in your blast Exceltemplate.

    h. Sku Type column: M or C

    M C

    Orderable on StaplesLink? N Y

    Orderable on EWay? N Y

    Can be segmented? Y Y

    Generates extra box? N Y

    i. Hit Enter

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    31.The screen will appear to go blank. Hit Page Up

    Note: If you have completed steps a-i above correctly, marketing collateral will be set up for one sales DIV.

    32.Set up the remaining sales DIVs (as applicable) following step 7 a-i above

    - Not all sales DIVs need to be set up (for example, you may have a regional initiatives)

    - Not all sales DIVs need to be set up at same time

    - Not all sales DIVs need to have the same date range duration

    - Not all sales DIVs need to be on or off at the same time

    9 SBA Sales Divisions

    1. ATL (SBA-Atlanta) = SBA-Southern Region

    2. BOS (SBA-Boston) = SBA-North East Region

    3. DAL (SBA-Dallas) = SBA-Central Region

    4. DC (SBA-Washington, DC) = SBA-South Region

    5. DET (SBA-Detroit) = SBA-MidWest Region

    6. LA (SBA-Los Angeles) = SBA-West Region

    7. NYC (SBA-New York City) = SBA-Mid Atlantic Region

    8. PHL (SBA-Philadelphia) = SBA-Mid Atlantic Region

    9. RCH (SBA-Rochester) = SBA-North East Region

    1 SEA Sales Division

    10. NAT (Staples Enterprise Advantage all regions of SNA)

    Additional Divisions

    11. CHI (Chicago-Broadlane); FULL LINE ONLY

    Note: If you miss a step (in this screen or in a prior set of activities in Sunrise) you will get one of a handful of ERROR

    messages . . . we do not like these as they are troublesome. If you get any ERROR messages simply re-trace.

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    Error messages include:

    - Type, ERROR

    - Div, ERROR

    - Sku, ERROR

    33.Screen below shows the successful set up of a SKU with 6 sales DIVs

    34.Hit Page Down to see balance of sales DIVs set up for SKU

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    TROUBLESHOOTING

    If you cannot remember the name of the Type you set up you can search all existing types

    1. Type 2 and hit enter to return to Box Insert Type Maintenance screen

    2. To search all Types hit F5 (function key F5)

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    3. The search window above will be generated a few notes:

    - To scroll down: hit Page Down button on your keyboard (you cannot scroll back up to do so you must exit

    this screen by hitting F12 and then re-enter the screen by hitting F5)

    - This screen will always be sorted in alphabetical order and start with Types with the letter A and continue in

    descending order

    Option 1: If you know the Type you are looking for

    4. Enter the Type in the Enter Box Insert Type highlighted above

    5. After you enter the name you will need to hit F12 (function key F5) to advance to next screen

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    6. Hit Enter to advance to the specific Type screen

    7. After hitting Enter you will be brought to specific Type screen

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    Option 2: If you do not know the Type you are looking for

    4. Scroll using Page Down key on your keyboard

    5. Hit page down to advance/scroll down list of Types

    6. Once you see the Type you are looking for, place an x next to it

    7. You will be brought immediately to the following screen

    8. From here you can advance through the Type screens, starting at Step 16.

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    1E. ADD SKU TO INVENTORY REPORT & REMOVE .01

    y If SKU is going to FCs andwill notbe available to order on EWay/Link, Email information below to Erin Johnson.

    (Please do so 4 weeks in advance to arrival).

    y If SKU is going to FCs andwillbe available to order on EWay,Link or both, Email information below to Erin

    Johnson and cc appropriate contacts to request the .01 be removed. (Please do so 4 weeks in advance to

    arrival).

    Net Priced

    - Sue Moutinho & team removes .01 for all Link & EWay Net priced vehicles.

    List Priced

    - Ady Zouzounis removes .01 for all EWay List priced vehicles.

    - Adam Hunter removes .01 for all Link List priced vehicles.

    Sample Email:

    Hi Erin

    Can you please add SKU 865961 to the Weekly Inventory Report? Details below.

    1. Nameof Item: 2010 Mail & Ship Flyer

    2. Type (ieFL2010): 10MASH

    3. When will thematerials will start arriving intheFCs: 9/3/10

    4. Catalog or Marketing Material(box insert): Catalog

    5. ActivationDate: 9/13/10

    6. Shut OffDate: 12/31/10

    7. Owner: C. Doran

    8. EWay FC Total: 92,130

    Link FC Total: 30,120

    -

    Please total Quad Channel Quantities and include in both your EWay & Link FC totals

    Ady & Adam Can you please remove the .01 from the SKU for EWay/Link?

    Please let me know if you have any questions.

    Thanks,

    Caitlin

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    IF. Change Catalog Year in Sunrise (Only done on the 1st of each year 1x for all catalogs)

    y Once a year, the catalog year needs to be changed in Sunrise for all catalogs. This just needs to be done by one

    person, on the first of the year, every year.

    In Sunrise:

    5 Staples Contract Environment (United States)

    8 Management Functions

    7 Special Functions

    26 Current Catalog Year Maint. Update year on this screen to appropriate year (ex: 2012)