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MPA Core 2006 Joan Bantz

The Evergreen State College

TONIGHT’S TOPIC

Joan Bantz, Member of the FacultyThe Evergreen State College

January 2005

MPA

“Doing Public Administration”

Winter 2006

Collaboration

Groups and Teams

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MPA Core 2006 Joan Bantz

The Evergreen State College

Solutions Demand Active Participation of Diverse Perspectives

GROWING COMPLEXITY

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MPA Core 2006 Joan Bantz

The Evergreen State College

OUCH!!

What is the worse team or group experience you recall and WHY was it so bad?

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MPA Core 2006 Joan Bantz

The Evergreen State College

A small number of people with complementary skills who are equally committed to a common purpose, goals, and working approach for which they hold themselves mutually accountable.

Source: Katzenbach and Smith

What is a Team?

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MPA Core 2006 Joan Bantz

The Evergreen State College

•Teams are established to solve some problem or to accomplish some task -the basis of the team's mission and Charter.

• Guidelines for team behavior and decision-making are essential

• Each team member has a role and responsibility to play. These should be clearly documented and understood.

• Meetings are not an interruption of work, they are the team's work.

• Teams should take time out for periodic assessment towards their goals.

There is no I in teams!

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MPA Core 2006 Joan Bantz

The Evergreen State College

1. What was the best team or group experience you have enjoyed and what made it so successful?

2. What type of person would you prefer to have as a teammate? What set of behaviors would you rather have in a work, classroom or community team relationship?

Team Relationship

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MPA Core 2006 Joan Bantz

The Evergreen State College

WHAT MAKES A

GOOD TEAM MEMBER?

• builds confidence and trust

• energy, clarity of goals and purpose

• facilitates open communication

•demonstrates personal leadership

• brings out the best thinking and attitudes of everyone on the team

• openness, integrity, frankness without making others defensive

Adds Value

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MPA Core 2006 Joan Bantz

The Evergreen State College

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MPA Core 2006 Joan Bantz

The Evergreen State College

EFFECTIVE TEAM MEMBERS

Working KnowledgeFactors

ExperienceProblem Solving

Ability

Teamwork Factors

Openness

Supportiveness

Personal Style

Action Oriented

SocialCompetencies

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MPA Core 2006 Joan Bantz

The Evergreen State College

SOME CAN

SOME CAN’T

SOME WON’T

COLLABORATION

Everyone thinks of changing humanity and nobody thinks of changing himself.

Leo Tolstoy

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MPA Core 2006 Joan Bantz

The Evergreen State College

Setting the stage SUCCESSFUL

TEAM

STRATEGIES

One well-known model of a team life cycle is forming, storming, norming, performing, and adjourning.

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MPA Core 2006 Joan Bantz

The Evergreen State College Tuckman

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MPA Core 2006 Joan Bantz

The Evergreen State College

Reviewing your team’s performance is an important part of any team project and is particularly valuable if you are going to work again as a team.

Thinking about how you Work as a Team

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MPA Core 2006 Joan Bantz

The Evergreen State College

Finally, teams should take time to celebrate when the project ends.

Recognition of achievement is an important part of teamwork.

CELEBRATE