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May 18 2013

AL

CommunicatiCommunication on

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Teaching Plan0900-1000 Communication,

Nonverbal1000-1010 Break1010-1100 Oral Communication

On the phone1100-1110 Break1110-1200 E-mail, Text message

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Communication

• is the activity of sending information through the exchange of thoughts, messages, or information, by speech, visuals, signals, writing, or behavior.

• is the meaningful exchange of information between two or a group of person.

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Keeping in touch How do you get in touch with your friend?

• “I like to call them on the phone.”

• “I usually use e-mail. It’s quicker and easier than anything else. But I got a lot of spam.”

• “I like to write letters. I know regular mail is slower than e-mail, but letters are more personal.”

• “I send text message to my friends all day. It’s more fun than calling. And you can send photos, too.”

• “I use a webcam to keep in touch with my parents. They think it’s better than phone because they can see me. It’s more interesting.”

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Nonverbal Communication

Nonverbal communication describes the process of sending non-word messages.

• Research shows that the majority of our communication is non verbal, also known as body language. In fact, 63-93% of communication is non-verbal.

• Some of non verbal communication includes gesture, body language or posture; facial expression; clothing, hairstyles and eye contact.

Nonverbal Communication Examples

Gesture What do you want to eat?

Dangerous!

Body Language

I feel cold I am proud

Facial Expression

I am happy Do you know?

Eye Contact

I like you Go left!

Clothing Casual Well behaved

Hairstyle Proper Free

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Nonverbal Communication Exercise

Goals: To understand Nonverbal messages

Rules:1. Divide into Four Groups of 5 – 6 students each.2. Group A vs. Group B ; Group C vs. Group D.3. 1 Group A student asks Group B a simple question;

anyone from Group B can give a nonverbal answer.4. Another Group A student gives Group B a nonverbal

message; anyone from Group B can give a verbal answer.

5. Then 2 Group B students ask Group A one simple question and gives one nonverbal message; Group A will answer.

6. The two Groups rotate until times up.

Score: 1 point for each correct answer

Use ENGLISH, please !!

30minutes

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Break!!

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Oral Communication • Oral communication, while primarily referring to spoken verbal communication, can also use visual aids and non-verbal elements to support the exchange of meaning.

• Oral communication includes speeches, presentations, discussions, and non-face-to-face communication (phone, web cam).

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Oral Communication Exercise

Goals: To exchange information with words and nonverbal message

Rules:1. Divide into Four Groups of 5 – 6 students each.

2. Teachers will lead Group discussion.3. Everyone should express his or her message.

Discussion Topics:1. What is the BEST JOB in the world?

2. If we have RMB 1m, what will we do?3. What are the qualities of a HERO?

Use ENGLISH, please !! 20minutes

On the phone ExamplesSituation: John is calling Mary who is in her office

Receptionist: Sun Company.John: Could I speak to Mary Chen, please?Receptionist: One moment, please.

Voice mail: Mary Chen is on the phone, please leave a

message.John: Hi, Mary. This is John. Call me back in the office.

Mary: Mary Chen.John: Hi Mary. It’s John. Did you get my message?Mary: Uh, yes, I think so. Oh, hold on. I have another call. Call me later, OK?

Man: Alibaba CompanyJohn: Oh, I’m sorry. I think I have

the wrong number.Man: No problem

Mary: Hello?John: Hi, Mary. Guess what! …Mary: Hello? John? I can’t hear you. We have a bad connection. Call me back on my office phone

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On the phone ExerciseGoals: To talk on the phone in different

situations

Rules:1. Divide into Four Groups of 5 – 6 students each.

2. Teachers will lead Group discussion.3. Everyone should have a chance to practice.

Discussion Topics:What can you say when you …

• Hear a lot of noise on the line?• Start a voice-mail message?• Ask to speak to someone?

• Call a stranger by mistakes?• Want someone to return your call?

Use ENGLISH, please !!

15minutes

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Break!!

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E-communication -- emailExample: Write an e-mail to invite your friend to see a movie

Fm: “John Fu” johnfu88@139.comTo: “Mary Chen” mchen123@gamil.comCc: Subject: Watch movie tomorrow

Dear Mary,How are you? Do you want to join me to watch Iron Man 3 tomorrow 7pm show at the Great Wall Cinema? I heard it is very good. Please let me know.Best regards,John

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E-communication -- email ExerciseGoals: To reply an e-mail

Rules:1. Divide into Four Groups of 5 – 6 students each.

2. Teachers will lead Group discussion.3. Everyone should have a chance to practice.

Discussion Topics:Write a reply to John …

• Yes, I will go• No, I will not go

• Any other reply (surprise us!)

Use ENGLISH, please !! 20minutes

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E-communication -- text message

Short Message Service (SMS) is a text messaging service component of phone, web, or mobile communication systems, using standardized communications protocols that allow the exchange of short text messages between fixed line or mobile phone devices

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E-communication -- text message

Do you know?• 2moro• Gr8• Thx• XLNT• ILY• RUOK• 4YEO• LOL• 2D• T2YL• 4E• wb• W4U• :)• ;)• :-0

• IOW•TNT• IMO• HAND• IC• H2SYS• HB• H&K• FYI• CUL• DK• BBS• ASAP• L8R• LUWAc3

E-communication -- text message

Do you know?• 2moro Tomorrow• Gr8 Great!• Thx Thanks• XLNT Excellent!• ILY I love you• RUOK Are you OK?• 4YEO For your eyes only• LOL Lots of laugh/love• 2D To delete• T2YL Talk to you later• 4E Forever• wb Welcome back• W4U Waiting for you• :) A smile• ;) I’m just kidding• :-0 I’m surprised

• IMO In my opinion•TNT Till next time• IOW In other words• HANDHave a nice day• IC I see• H2SYS Hope to see you soon• HB Happy birthday• H&K Hugs and kisses• FYI For your information• CUL See you later• DK Don’t know• BBS Be back soon• ASAP As soon as possible• L8R Later• LUWAc3 Love you with all my heart

E-communication - text message Exercise

Goals: To communicate with text message

Rules:1. Divide into Four Groups of 5 – 6 students each.

2. Teachers will lead Group discussion.3. Everyone write a text message to your neighbor, and

then you write a reply.

Discussion Topics:Any Topics!!

Use ENGLISH, please !!15

minutes

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Feedbacks …

Did you enjoy this class?

Did you learn?

Did you have fun?

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Have a GREAT week!Have a GREAT week!See you all next time!See you all next time!

Bye!!Bye!!

Have a GREAT week!Have a GREAT week!See you all next time!See you all next time!

Bye!!Bye!!