1 Introduction to the Incident Command System for Amateur Radio Operators Sharon Kennedy, AC7UK City of Hillsboro Emergency Manager voice: (503) 681-6412

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Introduction Introduction to the to the Incident Incident Command Command SystemSystemfor Amateur Radio for Amateur Radio OperatorsOperators

Sharon Kennedy, AC7UKCity of Hillsboro Emergency Manager

voice: (503) 681-6412 fax: (503) [email protected]

“It’s not as hard as it looks!”

22

Introduction to ICSIntroduction to ICSModule OverviewModule Overview

• Why ICS?Why ICS?

• ICS ComponentsICS Components

• ICS Major Functional AreasICS Major Functional Areas– Incident CommanderIncident Commander– Command StaffCommand Staff– General StaffGeneral Staff

• ICS ExamplesICS Examples

• ICS Planning ProcessICS Planning Process

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Why ICS?Why ICS?

• Need for OrganizationNeed for Organization• Bring order out of chaos!Bring order out of chaos!• Standardize response to different Standardize response to different

situationssituations

• It has Advantages It has Advantages • Flexible, yet concepts are consistentFlexible, yet concepts are consistent– Everyone knows their placeEveryone knows their place– Integrated communications planIntegrated communications plan

• It just makes sense!It just makes sense!• Used by first responders around the nationUsed by first responders around the nation• It’s proven, and it works!It’s proven, and it works!

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ICS ComponentsICS Components Common terminologyCommon terminology Modular organizationModular organization Integrated communicationsIntegrated communications Unified command structureUnified command structure Consolidated action plansConsolidated action plans Manageable span of controlManageable span of control Pre-designated incident facilitiesPre-designated incident facilities Comprehensive resource Comprehensive resource

managementmanagement

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ICS Major Functional AreasICS Major Functional Areas

S a fe ty O ff ice rP u b lic In fo rm a tio n O ff ice r

L ia iso n O ff ic e r

O p e ra tio n s C h ie f P la n n in g C h ie f L o g is t ics C h ie f F in a nce C h ie f

In c ide n t C o m m an d er

• Incident CommandIncident Command

• Command StaffCommand Staff

• General StaffGeneral Staff

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Incident CommandIncident Command

Manages all incident operationsManages all incident operationsMay be single or unified commandMay be single or unified commandPerforms all functions not delegatedPerforms all functions not delegatedPrioritizes response actions, releases Prioritizes response actions, releases

all resourcesall resourcesAlways first position Always first position

to be activatedto be activatedS a fe ty O ffice r

P u b lic In fo rm a tio n O ffice rL ia iso n O ffice r

O p e ra tio n s C h ie f P la n n in g C h ie f L o g is tics C h ie f F in a nce C h ie f


77


Command StaffCommand Staff

• Safety Officer, Public Information Safety Officer, Public Information Officer, and Liaison OfficerOfficer, and Liaison Officer

• Report directly to Incident Report directly to Incident CommanderCommander

• Management responsibilities for Management responsibilities for overall incident - all activities and overall incident - all activities and sitessites S a fe ty O ffice r

P u b lic In fo rm a tio n O ffice rL ia iso n O ffice r



88


Command Staff - SafetyCommand Staff - Safety

• Identifies and evaluates hazards for all Identifies and evaluates hazards for all incident operationsincident operations

• Provides direction for safe operationsProvides direction for safe operations

• May halt unsafe operationsMay halt unsafe operations

• May have assistants from May have assistants from

other disciplinesother disciplines

• Mandated by lawMandated by law

(SARA)(SARA)

S a fe ty O ffice rP u b lic In fo rm a tio n O ffice r

L ia iso n O ffice r



99

S a fe ty O ff ice rP u b lic In fo rm a tio n O ff ice r

L ia iso n O ff ic e r



ICS Major Functional ICS Major Functional AreasAreasCommand Staff - Public Command Staff - Public InfoInfo• Gathers accurate, timely, and Gathers accurate, timely, and

complete informationcomplete information

• Prepares press releases (with Incident Prepares press releases (with Incident Commander’s approval)Commander’s approval)

• Acts as single media interfaceActs as single media interface

• May prepare others for media May prepare others for media interviewsinterviews

• May have assistantsMay have assistants

1010


Command Staff - LiaisonCommand Staff - Liaison

• Point of contact for representatives Point of contact for representatives from other agenciesfrom other agencies– Single command - all assisting agenciesSingle command - all assisting agencies– Unified command - all agencies not Unified command - all agencies not

represented in commandrepresented in command

• Authorized to speakAuthorized to speak

for the commanderfor the commander

on all matterson all mattersS a fe ty O ff ice r

P u b lic In fo rm a tio n O ff ice rL ia iso n O ff ic e r



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Command Post ConceptCommand Post Concept

• Staffed by Command StaffStaffed by Command Staff– Directs tactical operations Directs tactical operations – Keeps situation and resource status Keeps situation and resource status

• Located on-site Located on-site – Out of “hot zone,” but near Out of “hot zone,” but near

operations operations – May be just a vehicle! May be just a vehicle!

• Performs command functions Performs command functions

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Emergency Emergency Operations Operations Center (EOC) Center (EOC) ConceptConcept• Performs support functions Performs support functions

– Supports tactical operations carried out by Supports tactical operations carried out by the emergency responders “in the field”the emergency responders “in the field”

– Allows emergency responders to focus on Allows emergency responders to focus on incidentincident

• Is “One Stop Shopping” for tactical Is “One Stop Shopping” for tactical operationsoperations

• Is the keeper of the “big picture”Is the keeper of the “big picture”

• Writes the Incident Action Plan Writes the Incident Action Plan

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General Staff - OperationsGeneral Staff - Operations• Reports to the Incident CommanderReports to the Incident Commander

• Manages all tactical operations: field Manages all tactical operations: field activities designed toactivities designed to– Reduce the immediate hazardReduce the immediate hazard– Establish situation controlEstablish situation control– Restore “normal” operationsRestore “normal” operations

• May supervise several May supervise several

subordinate functionssubordinate functions S a fe ty O ffice rP u b lic In fo rm a tio n O ffice r

L ia iso n O fficer

O p e ra tio n s C h ie f P la n n in g C h ie f L o g is tics C h ie f F in a nce Ch ie f


1414


General Staff - PlanningGeneral Staff - Planning

• Reports to the Incident CommanderReports to the Incident Commander

• Collects, evaluates, disseminates Collects, evaluates, disseminates tactical information about the incidenttactical information about the incident

• Maintains situation and resource statusMaintains situation and resource status

• Manages the planning cycleManages the planning cycle• May supervise several May supervise several

subordinate functionssubordinate functionsS a fe ty O ffice r

P u b lic In fo rm a tio n O ffice rL ia iso n O fficer



May use amateur radio operators for this - as “spies” in the field!

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General Staff - LogisticsGeneral Staff - Logistics


• Provides all “responder” resources: Provides all “responder” resources: personnel, supplies, facilities, personnel, supplies, facilities, equipment, maintenance and fueling, equipment, maintenance and fueling, transportation, feeding, medical transportation, feeding, medical services, and communicationsservices, and communications

• May supervise several May supervise several subordinate subordinate functionsfunctions

S a fe ty O ffice rP u b lic In fo rm a tio n O ffice r

L ia iso n O ffice r



Including amateur radio!

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General Staff - FinanceGeneral Staff - Finance


• Tracks all incident costs Tracks all incident costs

• Responsible for: payment of personnel Responsible for: payment of personnel costs, contracting and procurement, costs, contracting and procurement, cost recovery, compensation for injuries cost recovery, compensation for injuries & claims& claims

• May supervise several May supervise several subordinate functionssubordinate functions S a fe ty O ffice r

P u b lic In fo rm a tio n O ffice rL ia iso n O fficer



Includes worker’s compensation for

amateur radio volunteers!

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ICS In Its Simplest Form!ICS In Its Simplest Form!

Incident Commander

1818

Another Simple ICS Another Simple ICS OrganizationOrganization

W o rk e r # 1 W o rk e r # 2

In c id e nt C o m m a n d er(C re w L e a d e r)

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Emergency Operations Emergency Operations CenterCenterICS StructureICS Structure

P u b lic In fo rm a tio n O ffic erL ia iso n O ffic erS a fe ty O ffic er

S ta g ing A reaM a n a g er

O p e ratio n s Se c tionC h ief

S itu atio n S ta tusU n it L e a d er

R e so urc e S ta tusU n it L e a d er

D o c u m e n ta tionU n it L e a d er

P la n nin g Se c tionC h ief

A m a te ur R a d io8 0 0 M H z T ru n k e dV H FE tc .

C o m m u nic a tio nsU n it L e a d er

M e d ica l U n itL e a d er

F o o d U n itL e a d er

S e rv ic e s B ra n chD ire c tor

S u p p ly U n itL e a d er

F a c ilit ie s U n itL e a d er

G ro u n d S u p p o rtU n it L e a d er

S u p p o rt B ra n chD ire c tor

L o g istic s S e c tionC h ief

T im e U n itL e a d er

P ro c u re m e ntU n it L e a d er

C o st U n itL e a d er

C o m p en sa tio n/C la im sU n it L e a d er

F in an c e S e ctionC h ief

In c id e n t C o m m a n d er

You are here!

2020

ICS In a Pre-Planned EventICS In a Pre-Planned EventY2KY2K

F ire O pe ra tio nsC e n te r L ia ison

R o u tin e P a trol(W C C C A )

S u p p lem e n ta l P a tro ls(D O C )

C ro w d C o n tro l T e a m s(a s n e e d e d)

T ra ffic C o n tro l T e a m s(a s n e e d e d)

N o rth S e c tor

R o u tin e P a trol(W C C C A )

S u p p lem e n ta l P a tro ls(D O C )

C ro w d C o n tro l T e a m s(a s n e e d e d)

T ra ffic C o n tro l T e a m s(a s n e e d e d)

S o u th S e c tor C ro w d C o n tro l T ra ffic C o n trol

O p e ratio n s Se c tion

O p e ratio n s /Fa c ilityT e c hn ic ian

ID S T e ch n ic ian

E n g in ee rin g/W a terT e c hn ic ian

N e t C o n trol

C o m m u nic a tio ns

L o g istic s Se c tion

M o b ile U n it AM o b ile U n it B

A m a te ur R a d io

M D T O p e ra to r

S itu atio n S ta tus

P la n nin g Se c tion

In c id e n t C o m m a n d er

You are here!

(Doing damage assessment function or reporting neighborhood status)

2121

S a fe ty

S ta g ing

O p e ra tion s C h ief L o g is tics C h ief

In c id e n t C o m m a nd

In c id e n t C o m m a nd S a fe ty

S ta g ing



S a fe ty



Site A Site B Site C Site D

F ire B ra n chP o lice B ra n chP u b lic W o rk s B ra n chB u ild in g B ra n ch

O p e ra tio n s Se c tio n C h ief

D a m a ge A ssessm e ntS itu atio n S ta tusR e so urc e S ta tusD o c u m e n ta tion

P la n nin g S ec tio n C h ief

S u p p lyF a cilit iesT ra n sp o ro ta tionC o m m u nic a ito ns

L o g is tic s S ec tio n C h ief F in an c e S e c tio n C h ief

C ity E O CIn c id e nt C o m m a n d er

Out in the Field

In the EOC

EOC/Field IntegrationEOC/Field Integration

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More EOC/Field More EOC/Field Integration!Integration!

C o m m an d S ta ff

O p e ra tio ns P la n n ing L o g is tics F in an ce

C o u n ty E O CIn c id e n t C o m m a nd

Other City EOCs

State ECC

Federal Government

S a fe ty

S ta g ing



In c id e n t C o m m a nd S a fe ty

S ta g ing



S a fe ty



Site A Site B Site C Site D

F ire D O C

F ire B ra n ch

P o lic e D O C

P o lice B ra n ch

P u b lic W o rk s D O C

W a te r D O C

P u b lic W o rk s B ra n ch

B u ild in g D O C

B u ild in g B ra n ch

O p e ra tio n s Se c tio n C h ief P la n nin g S ec tio n C h ief L o g is tic s S ec tio n C h ief L o g is tic s S ec tio n C h ief

C ity E O CIn c id e nt C o m m a n d er

2323

ICS Planning CycleICS Planning Cycle

• There is a method to their madness!There is a method to their madness!– Absolutely necessary in a protracted eventAbsolutely necessary in a protracted event

• Responsibility of Planning Section, which Responsibility of Planning Section, which must develop a “split personality:”must develop a “split personality:”– Monitors implementation of current action planMonitors implementation of current action plan– Generates action plan for next shiftGenerates action plan for next shift– Requires input from all other sectionsRequires input from all other sections

• Defines staffing and other resource Defines staffing and other resource requirements requirements

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EMERGENCY CENTER DAILY FLOW OF EVENTS

The graphic below shows the general flow of events and timing for the planning cycle. Times are approximate.

Call Out

Initial Response ICS 201 Briefing

Initial Decisions By Team

IC's Strategy & Objectives *Develop *Validate *Revise

Tactics Meeting IC, PSC, OPS, LSC *Develop *Revise

Prepare for Planning Meeting *Intelligence *Resource Update

Planning Meeting *Finalize 215 *Approve Plan

Prepare Incident Action Plan Brief

Operations Personnel on next Operational Period

Operational Shift Change

Start Operation Over on a Daily or Operational Period Basis

HOUR 1

HOUR 2

HOUR 3

HOUR 5 HOUR 6

HOUR 11

HOUR 12

2525

Operations Shift Change Operations Shift Change BriefingBriefing

• Present situation updatePresent situation update

• Review Incident Action PlanReview Incident Action Plan– Make any last-minute changesMake any last-minute changes– Discuss assignment of incident objectives Discuss assignment of incident objectives – Ask questions and clarify assignmentsAsk questions and clarify assignments

• Discuss logistical support detailsDiscuss logistical support details– Communications, Medical Plan, Communications, Medical Plan,

Transportation, etc.Transportation, etc.

• Review safety messageReview safety message

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Do What You Can to Fit Into Do What You Can to Fit Into Your “Served” AgencyYour “Served” Agency

• Find your “champion” on their staff Find your “champion” on their staff

• Learn more about their emergency Learn more about their emergency operations/organization, such as their operations/organization, such as their use the Incident Command Systemuse the Incident Command System

• Accept their message forms, and Accept their message forms, and translate them onto a radiogram if translate them onto a radiogram if neededneeded

• Exercise with them on a regular basisExercise with them on a regular basis

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Quiz Question #1Quiz Question #1

The Incident Command System (ICS) is The Incident Command System (ICS) is applicable to both small day-to-day applicable to both small day-to-day operations as well as very large and operations as well as very large and complex incidents.complex incidents.

True or false?True or false?

2828


The Incident Command System (ICS) The Incident Command System (ICS) is applicable to is applicable to amateur radio amateur radio operations operations such as public safety such as public safety events, club picnics, or Field Day. events, club picnics, or Field Day.


2929


Depending upon the function they are Depending upon the function they are performing, amateur radio operators performing, amateur radio operators could be part of the Logistics and/or could be part of the Logistics and/or Planning Sections. Planning Sections.


3030


The Incident Commander is The Incident Commander is responsible for performing the responsible for performing the functions of any position that hasn’t functions of any position that hasn’t been delegated.been delegated.


3131


The Operations Chief is responsible The Operations Chief is responsible for the management of all “tactical” for the management of all “tactical” activities, which are activities activities, which are activities designed todesigned to– Reduce the immediate hazardReduce the immediate hazard– Establish situation controlEstablish situation control– Restore “normal” operationsRestore “normal” operations


3232


In the case of a unified command, the In the case of a unified command, the incident objectives must adequately incident objectives must adequately reflect the policies and needs of reflect the policies and needs of allall participating jurisdictions or agencies.participating jurisdictions or agencies.


(This is a trick question!)(This is a trick question!)

3333


The “span of control” of any supervisor The “span of control” of any supervisor should range from three to seven should range from three to seven people, with five as ideal. people, with five as ideal.


3434


The first arriving person should wait for The first arriving person should wait for the Incident Commander to arrive the Incident Commander to arrive before establishing a command post before establishing a command post and implementing the Incident and implementing the Incident Command System.Command System.


3535


If a representative of the media If a representative of the media approaches you for an interview, you approaches you for an interview, you can talk to them about the can talk to them about the contributions of amateur radio contributions of amateur radio operators, but not about the progress operators, but not about the progress of the incident. of the incident.


3636


The Safety Officer provides oversight The Safety Officer provides oversight for all tactical activities and has the for all tactical activities and has the authority to stop/prevent unsafe authority to stop/prevent unsafe acts.acts.


3737

ICS ResourcesICS Resources• FEMA Independent Study Course (IS-195, FEMA Independent Study Course (IS-195,

Basic Incident Command System)Basic Incident Command System)– http://training.fema.gov/EMIWeb/IS/crslist.asphttp://training.fema.gov/EMIWeb/IS/crslist.asp

• ICS Web-based TrainingICS Web-based Training– http://www.wildlandfire.net/http://www.wildlandfire.net/

• ICS E-ToolsICS E-Tools– http://www.osha.gov/SLTC/etools/ics/index.htmlhttp://www.osha.gov/SLTC/etools/ics/index.html

• Hospital Emergency ICS (HEICS) Sample PlanHospital Emergency ICS (HEICS) Sample Plan– http://www.emsa.cahwnet.gov/dms2/heics3.htmhttp://www.emsa.cahwnet.gov/dms2/heics3.htm

3838

QUESTIONS?QUESTIONS?

3939

EM

ER

GE

NC

Y C

EN

TE

R D

AIL

Y P

LA

NN

ING

CY

CL

E

The graphic below

shows the general flow

of planning events and tim

ing for the planning cycle. Tim

es are approximate.

Call O

ut

Initial

Response

ICS

201

Briefing

Initial

Decisions

By T

eam

IC's S

trategy

& O

bjectives

*Develop

*Validate

*Revise

Tactics M

eeting

IC, P

SC

, OP

S,

LSC

*Develop

*Revise

Prepare for

Planning

Meeting

*Intelligence

*Resource

Update

Planning

Meeting

*Finalize 215

*Approve

Plan

Prepare

Incident

Action

Plan

Brief

Operations

Personnel

on next

Operational

Period

Operational

Shift C

hange

Start O

peration Over

on a Daily or O

perational

Period B

asis

HO

UR

1

HO

UR

2

HO

UR

3

HO

UR

5H

OU

R 6

HO

UR

11

HO

UR

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Documents

1 Introduction to the Incident Command System for Amateur Radio Operators Sharon Kennedy, AC7UK City of Hillsboro Emergency Manager voice: (503) 681-6412