1 Introduction To CONFIRM-IT An advanced, powerful appointment booking & confirmation tool …….designed to streamline and automate todays business

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Introduction To CONFIRM-IT

An advanced, powerful appointment booking & confirmation tool

…….designed to streamline and automate today’s business.

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What is Confirm-IT?What is Confirm-IT?Confirm-IT is an easy-

to-use, robust

appointment booking

and confirmation tool

developed to increase

PRODUCTIVITY

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Why Sell Confirm-IT?Why Sell Confirm-IT?

Because 50% of ALL NO-SHOWS

for appointments occur because they

are forgotten……=LO$T REVENUE

OPPORTUNITY KNOCKS

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Confirm-IT allows businesses to

increase their efficiency and

professionalism resulting in

TOTAL customer or patient care.


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Confirm-IT was designed to be

SIMPLE, AFFORDABLE and

PRACTICAL!


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Confirm-IT can remind

customers/patients of their

appointment by a telephone call,

email, text message or all three!


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Reduces Missed Appointments

What Confirm-IT DoesWhat Confirm-IT Does

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Replaces Costly & Ineffective Reminder Cards & Phone Calls


99Eliminates Old Unreliable Approaches


1010Builds a Customer/Patient Database


1111Tracks Performance


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Contacts Idle and Inactive Customers/Patients


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Provides Live Service (if connected to tel. system-

dial 0 to reschedule now)

Creates Customer/Patient Profile

Creates Appointment Notes

Generates Employee Work Schedule

Cancels Appointments

What What Else Confirm-IT Does Confirm-IT Does

1414Increases BUSINESS!


THE BOTTOM LINE!

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How Confirm-IT WorksHow Confirm-IT Works

Confirm-IT consists of two components;

(1) Client software (the calendar) which

can reside on a customer provided PC

Windows 2000

VISTA

Windows XP

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(2) Server software which can reside on

Confirm-IT’s own hardware OR on an

CTL VoiceSupport Lx.

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How things connect…

Customer Provided PC

with Confirm-IT

Software

CO Lines

Route

r

Etherne

t

Etherne

t

High Speed Internet

Service to ISP

WAN

Confirm-IT

Server

To make telephone

reminders

To make email/text message

reminders


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Confirm-IT’s CalendarConfirm-IT’s Calendar

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How Confirm-IT WorksHow Confirm-IT WorksAppointments Booked Office Confirmed

Home Confirmed

Confirmed Email

Cell ConfirmedText Msg

ConfirmedCallouts Begin

From: The Monterey Health Club-You have a court time reserved on Thursday, June 15 at 5:00PM. To cancel please call (212) 555-1212. Thank you.

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When Confirming ApptsWhen Confirming Appts• CI Can detect Busy, No Anwser, Answering

Machine/Voice Mail-plays appropriate Message

• Programmable choices (1 to confirm, 2 to cancel, 3 to

repeat, 0 to reschedule)

• 4 port Dialogic Card (Multi-line & Quality Approach)

• Calendar Icons/Confirmation Report


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How Confirm-IT WorksHow Confirm-IT WorksSample MessagesSample Messages

Appointment Confirmation MessageHello, this is “Business Name” calling to confirm your

appointment on [Date] at [Time]. If you need to cancel this appointment please contact us at “Phone Number” to reschedule, thank you.

Appointment Confirmation Email/Text MessageSubject: [Business Name] You have an appointment on

[Date] at [Time]. To cancel call [Phone Number] ,thank you

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Confirm-IT MessagesConfirm-IT Messages

1. Appointment Confirmation Greeting

2. Appointment Cancellation Greeting

3. Birthday Greeting

4. Business Closed Greeting

• Entire Business

• One Provider

5. Inactive


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Confirm-IT MessagesConfirm-IT Messages

1. Appointment Re-Schedule

2. Notify NOW

3. Date Appointment

4. Range Appointment

5. Programmable (Future)

6.6. Text to Speech (can speak name, provider & service-Text to Speech (can speak name, provider & service-

Future)Future)


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ONE DAY VIEW

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THREE DAY VIEW

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BOOKING AN APPOINTMENT

Click on an

available timeslot

under the provider you want

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BOOKING AN APPOINTMENT

Click on Save and

the appointment is booked

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Target MarketsTarget Markets

Confirm-IT offers 6 unique software

packages. They have been designed to

address numerous markets and

opportunities. Many of these sectors are

already being prospected by your sales

staff today. The Applications are:

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Confirm-IT ApplicationsConfirm-IT Applications

PERSONAL CAREPERSONAL CAREPERS

Hair

Nail

Massage

Fitness Spa

Tanning

PERSONAL CAREPERSONAL CAREPERS

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MEDICAL CAREMEDICAL CAREMEDICA

MEDICAL CAREMEDICAL CAREMEDICA

Dental

Optometry

Medical

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ANIMAL CAREANIMAL CAREANIMAL C

ANIMAL CAREANIMAL CAREANIMAL C

Grooming Veterinary Kennel

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LEISURELEISURELEISURELEISUREL

Upscale Dining

LEISURELEISURELEISURELEISUREL

Resort

Private Club

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SERVICESERVICESERVICESERVICES

Food Delivery

SERVICESERVICESERVICESERVICES

Repair Restaurant

SMB Delivery

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BUSINESSBUSINESSBUSINESSBUSINE

Utility

SMB

BUSINESSBUSINESSBUSINESSBUSINE

Accounting

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CONFIRM-IT CONFIRM-IT InstallationInstallation

Confirm-IT is very easy to install and program. As stated previously, it can be installed as a stand-alone product, with a telephone system

or as a voice mail with a telephone system.

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Example of a

page in the

Wizard

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CTL provides additional Professional Services to eliminate any installation or maintenance

concerns you may have.


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Because Confirm-IT reduces

missed appointments, its

payback occurs in days!

Confirm-IT’Confirm-IT’$$ Payback Payback

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Confirm-IT’Confirm-IT’$$ Payback PaybackOK, LET’S ASSUME……

1. CI avoids just 2 missed Appointments/week

2. Each Appointment cost is $ 100.00

4. $ 200.00 X 50 weeks = $ 10,000.003. 2 Appoinments $ 100.00 = $ 200.00 week

Confirm-IT saved $ 10,000.00 in the 1st year alone! And this does not include the additonal savings from the other great features Confirm-IT provides.

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REVIEW It’s SIMPLE, PRACTICAL,

AFFORDABLE

6 Great App’s

CTL will help you!

Great sales package with

telephone system/voice

mail/Confirm-It (1 stop shop)

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Builds Customer Profile

Compliments your target

markets

Tracks Sales

NO need to Inventory-

we’ll drop ship!

It’s Recession Proof

REVIEW

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Builds & Maintains a

Customer/Patient Database

Provides Detailed Reports

Limited Competition

Replaces Costly Mailings

Increases Professionlism, Efficiency

and Productivity

REVIEW

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REVIEW Provides a Working Calendar

Does Not Impact Telephone

System, Network, Computer

Flashes the Line for Live Service

Generates employee’s work

schedule

Contacts Idle Customers/Patients

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REVIEW

Emergency Remote Notifcation to

customers/patients & employees

Birthday Notification

Fantastic Payback Model!

Offers multiple clients

EASY TO SELL

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Confirm-IT!Confirm-IT!

- Automatically reminds your

customers of their

appointment virtually

ANYTIME, ANYWHERE

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CTL Inc.375 Bridgeport AveShelton, CT 06484203-925-4266www.ctlinc.com

Documents

1 Introduction To CONFIRM-IT An advanced, powerful appointment booking & confirmation tool …….designed to streamline and automate todays business