1 Introduction and Important Notes · Introduction and Important Notes A31003-P1030-J103-12-7631, 04/2012 4 OpenScape Office V3 Linux Server, Installation Guide About this Documentation

A31003-P1030-J103-12-7631, 04/2012

OpenScape Office V3 Linux Server, Installation Guide 3

1 Introduction and Important Notes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

1.1 About this Documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

1.1.1 Documentation and Target Groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

1.1.2 Types of Topics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

1.1.3 Display Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

1.1.4 Further Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

2 Installing the Linux Server (LX/HX) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

2.1 Prerequisites (LX/HX) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

2.2 Linux Appliance for OpenScape Office (LX/HX) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

2.3 Installation in a Virtualized Environment (LX/HX) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

2.3.1 Time Synchronization of the Guest Operating System Linux (LX/HX) . . . . . . . . . . . . . . . . . . . . . . . . . 15

2.3.1.1 Configuring Time Synchronization for the Guest Operating System Linux . . . . . . . . . . . . . . . . . 15

2.4 Linux Security Aspects and RAID Array (LX/HX). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

2.5 Initial Startup of the Linux Server (LX/HX) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

2.5.1 Initial Startup without a Software RAID. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

2.5.1.1 How to Install the Linux Appliance for OpenScape Office without a Software RAID. . . . . . . . . . . 19

2.5.1.2 How to Configure the Linux Appliance for OpenScape Office without a Software RAID . . . . . . . 21

2.5.1.3 How to Install and Configure SLES 11 SP1 without a Software RAID . . . . . . . . . . . . . . . . . . . . . 23

2.5.2 Initial Startup with a Software RAID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

2.5.2.1 How to Deactivate the BIOS RAID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

2.5.2.2 How to Install the Linux Appliance for OpenScape Office with a Software RAID . . . . . . . . . . . . . 29

2.5.2.3 How to Configure the Linux Appliance for OpenScape Office with a Software RAID . . . . . . . . . . 29

2.5.2.4 How to Install and Configure SLES 11 SP1 with a Software RAID . . . . . . . . . . . . . . . . . . . . . . . . 32

2.5.3 Configuring a Uniform Time Base (LX/HX). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

2.5.3.1 How to Configure an SNTP Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

2.6 Updates (LX/HX) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

2.6.1 Registering at the Linux Update Server (only for Linux Appliance for OpenScape Office) . . . . . . . . . 39

2.6.2 Enabling automatic online updates. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

2.6.3 Enabling online updates manually . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

2.7 Backup & Restore (LX/HX) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

2.8 Used Ports (LX/HX) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Contents

Introduction and Important Notes

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4 OpenScape Office V3 Linux Server, Installation Guide

About this Documentation

1 Introduction and Important Notes

This introduction provides you with an overview of the documentation structure.

The introduction should assist you in finding information on selected topics faster.

Related Topics

1.1 About this Documentation

This documentation describes the process of installing and starting up the Linux

server that is required to operate OpenScape Office LX and OpenScape

Office HX. It describes the prerequisites for the server PC and the installation of

the Linux operating system.

This document is intended for administrators and service technicians.

Details on the installation and administration of OpenScape Office LX and

OpenScape Office HX can be found in the OpenScape Office V3, Administrator

documentation. Related Topics

1.1.1 Documentation and Target Groups

The documentation is intended for various target groups.

Administrator and Service Documentation

� OpenScape Office V3, Feature Description

This document describes all features and is intended for Sales and

customers. This document is an extract from OpenScape Office V3,

Administrator documentation .

� OpenScape Office V3, Getting Started

This document is included with the communication system. It provides a quick

overview of the initial installation of the communication system and is

intended for administrators. This document is an extract from OpenScape

Office V3, Administrator documentation .

� OpenScape Office V3, OpenScape Office LX, Installation Guide

This document describes the installation of the OpenScape Office V3 LX

communication system and is intended for administrators. This document is

an extract from OpenScape Office V3, Administrator documentation .

� OpenScape Office V3, OpenScape Office MX, Installation Guide

This document describes the installation of the OpenScape Office V3 MX

communication system and is intended for administrators. This document is

an extract from OpenScape Office V3, Administrator documentation .

� OpenScape Office V3, OpenScape Office HX, Installation Guide

This document describes the installation of the UC Suite for HiPath 3000 and

is intended for administrators. This document is an extract from OpenScape

Office V3, Administrator documentation .

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Introduction and Important NotesAbout this Documentation

� OpenScape Office V3, Linux, Installation Guide

This document describes the installation of Linux for OpenScape Office LX

und OpenScape Office MX communication systems and is intended for

administrators. This document is an extract from OpenScape Office V3,


� OpenScape Office V3, Planning Guide

This document provides guidelines for the planning of

OpenScape Office V3 MX and OpenScape Office V3 LX and is intended for

project planners. This document is an extract from OpenScape Office V3,


� OpenScape Office V3, Administrator documentation

This document provides a complete description of the hardware, installation,

configuration, operation, features and administration and is intended for

administrators. It includes all the contents of the documentation listed above.

The Administrator documentation is available in the system as online help.

User Guides

� OpenScape Office V3, myPortal for Desktop, User Guide

This document describes the installation, configuration and operation of the

integrated application myPortal for Desktop and is intended for the user.

� OpenScape Office, myPortal for Outlook, User Guide


integrated application myPortal for Outlook and is intended for the user.

� OpenScape Office V3, myPortal for Mobile/Tablet/Zimbra, User Guide

This document describes the configuration and operation of

myPortal for Mobile and myPortal for Zimbra and is intended for the user.

� OpenScape Office V3, myPortal for OpenStage, User Guide

This document describes the configuration and operation of

myPortal for OpenStage and is intended for the user.

� OpenScape Office V3, Fax Printer, User Guide


integrated application OpenScape Office Fax Printer and is intended for the

user.

� OpenScape Office V3, Application Launcher, User Guide

This document describes the installation, configuration and operation of

Application Launcher and is intended for the user.

� OpenScape Office V3, myAgent, User Guide


integrated application myAgent and is intended for the user.

� OpenScape Office V3, myReports, User Guide


integrated application myReports and is intended for the user.

� OpenScape Office V3, myAttendant, User Guide

This document describes the installation, configuration and operation of

myAttendant and is intended for the user. Related Topics


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1.1.2 Types of Topics

The types of topics include concepts and operating instructions (tasks).

Related Topics

1.1.3 Display Conventions

This documentation uses a variety of methods to present different types of

information.

Type of topic Contents Title

Concept Explains the "What". without a verb, e.g., Call

Duration Display on Telephone.

Operating

instructions

Describe task-oriented

application cases – i.e., the

"How" – and assumes

familiarity with the associated

concepts.

Starts with "How to" followed by

a verb, e.g., How to Enable or

Disable the Call Duration Display

on a Telephone.

Purpose Appearance Example

User Interface Elements Bold Click OK.

Menu sequence > File > Exit

Special emphasis Bold Do not delete Name.

Cross-reference text Italics You will find more

information in the

topicNetwork.

Output Monospace font, e.g.,

Courier

Command not found.

Input Monospace font, e.g.,

Courier

Enter LOCAL as the file

name.

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Introduction and Important NotesAbout this Documentation

Related Topics

1.1.4 Further Information

The following table contains a list with links to more detailed information.

Key combination Monospace font, e.g.,

Courier

<Ctrl>+<Alt>+<Esc>

Work Steps and Substeps Numbered and alphabetical

lists

� Configure the DSL

telephony stations with

the associated DID

phone numbers.

– Click Add.

– Enter the name of the

Internet telephony

station under Internet

Telephony Station.

Alternative Work Steps Enumeration � If you want to output

amounts, enable the

check box Display

amounts instead of

units.

� If you want to output

units, clear the check

box Display amounts

instead of units.

Contents URL

Product Overview

Product descriptions

http://www.siemens-enterprise.com

Siemens Enterprise Business Area (SEBA) http://www.siemens-enterprise.com/seba/default.aspx

Electronic documentation for SEN products

Selection and download options for user documentation,

administrator documentation, service documentation and sales

documentation

http://apps.g-dms.com:8081/techdoc/search_de.htm

Experts wiki

Information on communication systems, telephones and unified

communications

http://wiki.siemens-enterprise.com

OpenScape Interactive Request and Information System

OSIRIS

Knowledge base with questions and answers on products and

solutions

https://osiris.siemens-enterprise.com

Purpose Appearance Example

http://apps.g-dms.com:8081/techdoc/search_de.htm

http://wiki.siemens-enterprise.com

https://osiris.siemens-enterprise.com/


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Related Topics

Knowledge Management for Operational Support and

Services KMOSS

Platform for the provision of service information and Tips & Tricks,

sorted by products

https://www.g-dms.com/livelink/livelink.exe/open/

12466438

Novell

YES CERTIFIED Bulletin Search http://developer.novell.com/yessearch/Search.jsp

VM Ware

Homepage

VMware Compatibility Guides

http://www.vmware.com

http://www.vmware.com/resources/guides.html

Contents URL

https://www.g-dms.com/livelink/livelink.exe/open/12466438

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Installing the Linux Server (LX/HX)Prerequisites (LX/HX)

2 Installing the Linux Server (LX/HX)

This section describes the prerequisites and initial startup of the Linux server that

is required to operate OpenScape Office LX and OpenScape Office HX.

The two following Linux variants can be installed on the server PC (Linux server):

� Linux Appliance for OpenScape Office (Recommended)

The Linux Appliance for OpenScape Office is supplied as the operating

system for the Linux server together with the software for OpenScape Office.

It includes SUSE Linux Enterprise Server 11 Service Pack 1 in the 32 bit

version (SLES 11 SP1 32-bit), which is specially adapted to OpenScape

Office. The advantage of this Linux Appliance for OpenScape Office is that no

license fees are required for the operating system, and updates are specially

customized for OpenScape Office and installed automatically by the Linux

Update Server. For more information, see Linux Appliance for

OpenScape Office (LX/HX) and Updates (LX/HX) .

� SLES 11 SP1 32 Bit

If desired, the regular SLES 11 SP1 version (32- bit) or some other version of

SLES 11 SP1 (32 bit) that was optimized by the PC manufacturer may also

be installed. However, in such cases, some software packages (RPMs) of the

SLES 11 SP1 DVD that are needed for OpenScape Office may have to be

additionally installed, and no special update support designed for OpenScape

Office will be possible. Related Topics

2.1 Prerequisites (LX/HX)

The prerequisites and general constraints for the operation of OpenScape Office

HX or OpenScape Office LX on the Linux server (the server PC) are described

below.

Hardware

The server PC must satisfy the following minimum requirements:

� Equipped for 24/7 operation.

� Certified by the PC manufacturer for SLES 11 SP1 32 Bit

� OpenScape Office must be the only application running on it (apart from the

virus scanner)

� At least a dual-core processor with 1.5 GHz or higher per core

(recommended: 2.0 GHz or higher per core)

� At least 2 GB RAM (recommended: 4 GB RAM)

� Hard disk with at least 100 GB (recommended: 200 GB or more)

� DVD drive, keyboard, mouse

� Screen resolution: 1024x768 or higher

The installation can be performed even if the minimum requirements are not

satisfied; however, this could result in problems during operation.

Installing the Linux Server (LX/HX)

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Prerequisites (LX/HX)

When upgrading from older OpenScape Office versions to the current version, it

should be checked whether the existing server PC meets the minimum

requirements.

Software

The OpenScape Office software and the required Linux operating system version

are shipped on two separate DVDs.

The following software is required for the initial startup:

� DVD with OpenScape Office LX/HX software

� DVD with Linux Appliance for OpenScape Office (recommended)

Some PC manufacturers offer their own optimized Linux installation disks for their

server PC models. These can be used if they support the Linux version SLES 11

SP1 32 bit.

You can also use the commercial SLES 11 SP1 32-bit version, but the Linux

Appliance OpenScape Office is recommended.

SLES 11 SP1 32-bit Certification

The server PC must be certified for SLES 11 SP1 32 Bit.

Novell offers PC manufacturers a certification program called "YES" for the

certification of their server PCs. The results can be found on the Internet at:

http://developer.novell.com/yessearch/Search.jsp

If no certification is available, the PC manufacturer must be asked whether the

server PC is compatible with SLES 11 SP1 32 Bit. If any additional hardware (e.g.,

a network or graphics card) that is incompatible with SLES 11 SP1 32 Bit is

installed, a suitable driver must be obtained from the card vendor, regardless of

the certification. If no driver is available, the corresponding card must be replaced

by a model that is compatible with SLES 11 SP1 Bit.

Registering with Novell (not necessary when using Linux Appliance for

OpenScape Office)

The installation and operation of SLES 11 SP1 32 Bit is possible without a license

key. However, it is still important to register with Novell using the supplied

activation code in order to obtain security patches and software updates. A

customer account with Novell is required for this purpose. It is recommended that

the customer account be set up before the Linux installation. If the Linux

Appliance for OpenScape Office version is installed instead of SLES 11 SP1 32

Bit, a customer account with Novell is not necessary.

Infrastructure

The internal network must satisfy the following conditions:

� LAN with at least 100 Mbps and IPv4

� Uniform time base (e.g., via an NTP server)

� Fixed IP address for the server PC

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Installing the Linux Server (LX/HX)Prerequisites (LX/HX)

Internet access

The Linux server must have Internet access for:

� Security patches and general Linux software updates

� Linux software updates specifically customized for OpenScape Office

In addition, it must be clarified in advance whether or not OpenScape Office

should have access to the Internet.

OpenScape Office requires an Internet connection for:

� OpenScape Office software updates

� OpenScape Office features such as Internet telephony, for example

� Remote Service (SSDP)

This requires access to the Internet to be set up in OpenScape Office.

E-mail Server (Optional)

OpenScape Office requires access to an e-mail server to receive and send e-

mails. To do this, the access data for the e-mail server must be entered in

OpenScape Office, and the appropriate accounts (IP address, URL, login data of

the e-mail server) must be set up in the e-mail server.

If the e-mail functionality within OpenScape Office is not used, this data need not

be collected.

Internet Telephony, VoIP (Optional)

If Internet telephony is used within OpenScape Office, then OpenScape Office will

require access to the Internet and to an Internet Telephony Service Provider (SIP

Provider) for SIP telephony over the Internet. To do this, the appropriate accounts

must be obtained from the SIP Provider, and the access data for the SIP Provider

(IP address, URL, login data of the SIP Provider) must be set up in

OpenScape Office.

Network Configuration

During the Linux installation, you will be prompted for the network configuration

details. Consequently, it is advisable to create an IP address scheme containing

all network components and their IP addresses before the network configuration.


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Linux Appliance for OpenScape Office (LX/HX)

The following is an example of an IP address scheme with the IP address range

192.168.3.x: The parameters shown in bold are the minimum mandatory

specifications required during the Linux installation.

If the actual network data is not available at time of installation, the network should

be configured with the data of this sample network.

After the successful installation of Linux, the network data can be edited at any

time with YaST and adapted to the network.

Skipping the network configuration is not recommended, since the subsequent

installation of OpenScape Office cannot be successfully completed without a fully

configured network.Related Topics

2.2 Linux Appliance for OpenScape Office (LX/HX)

The Linux Appliance for OpenScape Office is an SLES 11 SP1 32-bit version that

has been optimized for OpenScape Office. The software packages (RPM)

required for OpenScape Office are already included in the Linux Appliance for

OpenScape Office and are automatically installed with it.

Parameters Sample values

External DHCP server or Linux DHCP server DHCP server of the Internet router

(external)

DHCP address range 192.168.3.50 through

192.168.3.254

Subnet mask of the network or network segment 255.255.255.0

Fixed IP address of the Linux server

This IP address must be outside the DHCP range.

192.168.3.10

Internet router 192.168.3.1

Server with fixed IP address (optional), e.g., e-mail

server

192.168.3.20

Clients with fixed IP address (optional)

This IP address must be outside the DHCP range.

192.168.3.1 through 192.168.3.49

Default Gateway, i.e., the Internet router in the

example

192.168.3.1

DNS Server (i.e., the Internet router in the example) 192.168.3.1

Domain name when using a DNS server (e.g., the

Internet domain name

customer.com

Name of the OpenScape Office server

The name can be freely selected, but should be

coordinated with the network administrator.

osolx or osohx

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Installing the Linux Server (LX/HX)Linux Appliance for OpenScape Office (LX/HX)

The software updates for the Linux Appliance for OpenScape Office are not

obtained from the Novell server but from the Linux Update Server (Central Update

Server). All updates made available there are tested for compatibility with the

OpenScape Office software in advance.

Initial Startup Procedure

To start up the Linux server with Linux Appliance for OpenScape Office the first

time, you will need the license authorization code (LAC), the activation code and

an Internet connection. The license authorization code identifies the customer

order, including the licenses. These licenses authorize the use of OpenScape

Office. The activation code authorizes the use of Update Services on the Linux

Update Server.

1. License Authorization Code (LAC):

On purchasing OpenScape Office LX or OpenScape Office HX, the customer

receives a license authorization code. The information on the licenses

purchased (basic licenses and extension licenses, if any) are stored in the

database of the Central License Server (CLS).

2. Installation of Linux and OpenScape Office:

The customer or service technician installs the Linux Appliance for

OpenScape Office and then the OpenScape Office application, including

OpenScape Office Assistant. The activation period for OpenScape Office

begins (period of 30 days in which the licensing of OpenScape Office must be

completed).

3. Licensing:

� Online Licensing

Using OpenScape Office Assistant, the customer or service technician

transmits the license authorization code to the Central License Server

(CLS) via the Internet. Together with the LAC, the MAC address of the

server PC (or the Advanced Locking ID in a virtual environment) is used

for license activation. The CLS generates a license file from this data and

the activation code. The CLS sends the license file back to OpenScape

Office Assistant, which then activates the acquired licenses. The

customer or service technician logs in at the Central License Server (CLS)

and makes a note of the activation code.

� Offline Licensing

The customer or service technician logs in at the Central License Server

(CLS) and enters the license authorization code there along with the MAC

address of the server PC (or the Advanced Locking ID in a virtual

environment). The CLS generates a license file from this data and the

activation code. The customer or service technician notes down the

activation code, downloads the license file and copies it into OpenScape

Office Assistant. OpenScape Office Assistant then actives the purchased

licenses.

4. Logging in at the Linux Update Server with the activation code:

After the installation of Linux and OpenScape Office, the customer or service

technician enters the activation code under Linux and thus registers at the

Linux Update Server to activate the Update Service. From the time of

activation, the customer has 3 years of update support for the Linux Appliance

for OpenScape Office.


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Installation in a Virtualized Environment (LX/HX)

Related Topics

2.3 Installation in a Virtualized Environment (LX/HX)

OpenScape Office LX and OpenScape Office HX can run in a virtualized

environment.

To set up a virtualized environment, the virtualization software (host operating

system) must be first installed and configured on the server PC. Linux is then

installed as a guest operating system. Finally, the OpenScape Office software is

installed within the Linux operating system.

For licensing in a virtualized environment, an Advanced Locking ID is generated

and used for OpenScape Office LX instead of the MAC address. For OpenScape

Office HX, the licensing occurs exactly as in a non-virtualized environment using

HiPath 3000 Manager E.

The following virtualization software has been released:

� VMware vSphere Version 4 or Version 5

For details on the hardware requirements of the physical server PC, refer to

the "VMware Compatibility Guide and the "VMware Management Resource

Guide" at www.vmware.com.

To determine the hardware requirements at the physical server PC, VMware

offers an online search function for certified and tested hardware under

"Compatibility Guides" on their Internet homepage at:

http://www.vmware.com/resources/guides.html

The description of the installation and configuration of the virtualization software

is not part of this documentation. The installation process for Linux and

OpenScape Office in a virtualized environment is exactly the same as for a direct

installation on the server PC.

The following minimum requirements must be configured for Linux and

OpenScape Office in the virtualized environment:

Parameters VM Settings

Guest Operating System Linux Appliance for OpenScape Office

or SLES 11 SP1 32 Bit

VM HD Capacity 200 GB

Virtual Disk Mode Default

Virtual Disk Format Type Thin Provisioning

vCPUs 2

vCPUs Shares (High/Normal) High

vCPU Reservation 2 GHz

vCPU Limit Unlimited

VM Memory 2 GB

VM Memory Shares (High/Normal) Normal

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Installing the Linux Server (LX/HX)Installation in a Virtualized Environment (LX/HX)

The VM (Virtual Machine) may utilize the CPU up to 70%; values above that can

result in erratic behavior.

The following VMware vSphere features are supported:

� Thin Provisioning

� High Availability (HA)

� VMotion

� Data Recovery (VDR)

� DRS (Automatic VMotion)

� Storage VMotion

The following VMware vSphere features are not supported:

� Fault tolerance

The screen saver for the virtualized environment must be disabled.Related Topics

2.3.1 Time Synchronization of the Guest Operating System Linux (LX/HX)

The time synchronization (uniform time base for date and time) between the host

operating system VMware vSphere and the guest operating system Linux must

be disabled. The uniform time base should be obtained by the guest operating

system via an NTP server.

Related Topics

2.3.1.1 Configuring Time Synchronization for the Guest Operating System Linux

Step by Step

1) Right-click in the VMware client vSphere Client on the guest operating

system Linux and select the menu item Edit Settings.

2) Under the Virtual Machine Properties on the Options tab, disable the option

Synchronize guest time with host under the VMware Tools entry in the

Advanced area.

VM Memory Reservation 2 GB

VM Memory Limit Unlimited

Number of vNICs 1

VMware Manual MAC Used NO

Virtual Network Adapter Support YES, vmxnet3 driver

VMware Tools Installation YES

Parameters VM Settings


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Linux Security Aspects and RAID Array (LX/HX)

3) Edit the NTP settings for the guest operating system Linux in the ./etc/

ntp.conf file as follows in accordance with the parameters shown in bold:

************************************************ … tinker panic 0 # server 127.127.1.0 # local clock (LCL) # fudge 127.127.1.0 stratum 10 # LCL is unsynchronized … server 0.de.pool.ntp.org iburst restrict 0.de.pool.ntp.org restrict 127.0.0.1 restrict default kod nomodify notrap … ************************************************

INFO: The NTP server de.pool.ntp.org is an example and may

need to be replaced by an NTP server address that can be

reached by the guest operating system Linux.

Related Topics

2.4 Linux Security Aspects and RAID Array (LX/HX)

The security of the Linux server can be enhanced by observing all Linux security

aspects and by using a RAID array.

Firewall

When connected to the Internet, a firewall is needed to prevent unauthorized

access from outside to the OpenScape Office Server. After installing Linux, the

Linux firewall is enabled. The installation program of OpenScape Office adjusts

the firewall to enable the operation of OpenScape Office. The ports for

OpenScape Office are opened, and all other ports are closed. All

OpenScape Office services, except for OSO CSTA (CSTA interface) and SSH

(Secure Shell), are released.

If an external firewall is used in the network, the Linux firewall must be disabled,

and the addresses and ports required for OpenScape Office must be opened (see

Used Ports (LX/HX) ).

Virus Scanners

A virus scanner is not included in the Linux installation package. When connected

to the Internet, the virus scanner Trend Micro Server Protect for Linux is

recommended. The current version of this virus scanner can be obtained from the

Release Notes of the used OpenScape Office version if required.

A31003-P1030-J103-12-7631, 04/2012


Installing the Linux Server (LX/HX)Initial Startup of the Linux Server (LX/HX)

In order to prevent potential performance problems resulting from the use of the

virus scanner, the regular disk scans should be scheduled for times when

OpenScape Office is not being used or is only used at a minimum.

Intrusion Detection System (AppsAmor)

The OpenScape Office HX installation routine does not make any changes to the

Linux Intrusion Detection System (AppsArmor). The default settings of the Linux

installation are used. No further settings are required for the operation of

OpenScape Office.

During the installation of OpenScape Office LX, the integrated intrusion detection

system (AppsArmor) is updated and activated. No further settings are required for

the operation of OpenScape Office.

Redundancy

Recommendations for Improving Reliability (Redundancy):

� Two hard disks in a RAID 1 array.

� Second power supply for the Linux server

� Uninterruptible power supply

When using IP phones, the LAN switches and IP phones should also be

connected to an uninterruptible power supply.

RAID1 Array

In a RAID1 array, the contents of the first hard drive are mirrored on the second

hard drive. If one hard drive fails, the system continues to run on the second hard

drive.

A RAID array may be set up as a software RAID or hardware RAID (BIOS RAID

or hardware RAID controller).

For specific details on performing an installation with a software RAID, see Initial

Startup with a Software RAID .

A hardware RAID frequently requires a separate driver that is not included in the

Linux operating system. This driver is usually provided by the PC manufacturer

and must be installed according to manufacturer's instructions. If the driver is not

compatible with the Linux version or if no Linux driver is offered, the hardware

RAID cannot be used. The description of hardware-based RAID systems is not

part of this documentation. In such cases, please contact the manufacturer for the

appropriate Linux drivers and configuration details.Related Topics

2.5 Initial Startup of the Linux Server (LX/HX)

The initial startup of the Linux server includes the complete installation and

configuration of the Linux operating system for the use of OpenScape Office,

depending on whether or not the server PC is using a software RAID.

This guide describes two installation options:


A31003-P1030-J103-12-7631, 04/2012


Initial Startup of the Linux Server (LX/HX)

� Linux Appliance for OpenScape Office (Recommended)

Linux Appliance for OpenScape Office is supplied together with the

OpenScape Office LX/HX software and includes an SLES 11 SP1 32 Bit

version that is specially customized for OpenScape Office. The installation is

therefore specially adapted to OpenScape Office. For updates and security

patches, registration occurs at the Linux Update Server, and no registration at

Novell is required.

� SLES 11 SP1 32 Bit

The commercial SLES 11 SP1 32-bit version must be purchased separately.

It is important to ensure that the network settings and hard disk partitioning

are carried out as described here. In order to provide the commercial version

of SLES 11 SP1 32 Bit with updates and security patches, registration with

Novell is required. This can be configured during the installation of SLES 11

SP1 32 bit. However, it is advisable to do this before the installation.

The initial startup for the English interface is described here. The installation and

configuration can, of course, also be performed in a different interface language.Related Topics

2.5.1 Initial Startup without a Software RAID

The initial startup of the Linux server without a software RAID includes the Linux

installation and configuration, while taking into account that no software RAID is

being used.

You have the following options:

� Linux Appliance for OpenScape Office without a Software RAID

a) Install the Linux Appliance for OpenScape Office without a software RAID

With this variant, SLES 11 SP1 32 Bit is installed with the customized

settings required to start OpenScape Office for the first time.

b) Configure the Linux Appliance for OpenScape Office without a software

RAID

After completing the customized installation successfully, the operating

system for OpenScape Office is configured.

� Install and configure SLES 11 SP1 without a software RAID

With this variant, SLES 11 SP1 32 Bit is installed. The required settings for

OpenScape Office are made during the installation and configuration.

Linux Partitions

The hard drive must be partitioned during the initial start-up as follows:

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INFO: The installation routine of OpenScape Office checks these

partition sizes and may reject the installation.

INFO: Some server PCs require an additional boot partition. If

Linux suggests a boot partition, it should be accepted in the

proposed size.

Related Topics

2.5.1.1 How to Install the Linux Appliance for OpenScape Office without a Software RAID

Prerequisites

� The BIOS setup of the Linux server is set so that the server will boot from the

DVD.

Step by Step

1) Insert the Linux Appliance DVD for OpenScape Office into the DVD drive and

boot up the system from the DVD. The Startup window of the Linux installation

appears.

2) Press the F3 key and select an appropriate screen resolution (e.g., 1280 x

1024).

3) Select the menu item Linux Appliance for OpenScape Office V11 and

confirm this by pressing the Enter key. The setup is loaded into the RAM. This

can take a some time.

4) In the Language window, select English (US) as the user interface language

and click Next.

5) Read through the license agreement and accept the license terms by

enabling the check box Yes, I Agree to the License Agreement. You

purchased the license for the Linux Appliance for OpenScape Office together

with OpenScape Office LX or OpenScape Office HX. Then click Next.

6) In the Keyboard Configuration window, select the desired country for the

keyboard layout and click Next.

7) Configure the settings for the host name and domain name in the Hostname

and Domain Name window.

Partition Type Size File system Mount Notes

Partition 1 Primary

Partition

1-2 GB Swap swap corresponds to the

size of the working

memory

Partition 2 Primary

Partition

20 GB Ext3 / for the Linux

operating system

Partition 3 Primary

Partition

Rest Ext3 /home for OpenScape Office


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a) If desired, change the proposed host name under Hostname (to osolx

or osohx, for example).

b) If desired, change the proposed domain name under Domain Name (to

<customer>.com, for example).

c) Clear the Change Hostname via DHCP check box.

d) Clear the Assign HostName to Loopback IP check box.

e) Then click Next.

8) Click in the Network Configuration II window on Network Interfaces.

9) Configure the network card:

a) Select the desired network card in the Overview window and click on

Edit. The MAC address of the network card selected here is assigned

later in the licensing process to the individual licenses.

b) Enable the radio button Statically assigned IP Address.

c) Under IP Address, enter the assigned IP address of the Linux server

(e.g., 192.168.3.10. The IP address must conform to the IP address

scheme of your internal network and must not have been assigned to any

network client, since this would otherwise result in an IP address conflict.

d) Under Subnet Mask, enter the assigned subnet mask of the Linux server

(e.g., 255.255.255.0. The subnet mask must match the IP address

scheme of your internal network.

e) Then click Next.

10) Specify the DNS server and the default gateway.

a) In the Network Settings window, click on the Host name/DNS tab.

b) Enter the IP address of the DNS server under Name Server 1. If no DNS

server is available in the internal network, enter the IP address of the

Internet router (e.g., 192.168.3.1).

c) In the Network Settings window, click on the Routing tab.

d) Under Default Gateway, enter the IP address of the Internet router (for

example:. 192.168.3.1).

e) Click OK.

11) Click in the Network Configuration window on Next.

12) In the Password for the System Administrator "root" window, enter a

password for the system administrator with the "root" profile in the Password

for root User and Confirm Password fields. The password should comply

with conventional security policies (i.e., have at least 8 characters, at least

one lowercase letter, at least one uppercase letter, at least one number and

at least one special character).

13) Then click Next.

14) Activate the radio button Local (/etc/passwd) in the User Authentication

Method window and click Next.

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15) Create a new user with restricted privileges in the New Local User window.

This is required so that you are not logged in as "root" with all administrator

privileges during normal operation.

a) Enter the full name of the user under User’s Full Name, e.g., John Doe.

b) Enter a freely selectable name under Username, e.g., john2000.

c) Enter a password for the user under Password and Confirm Password.

The password should comply with conventional security policies (i.e.,

have at least 8 characters, at least one lowercase letter, at least one

uppercase letter, at least one number and at least one special character).

d) Make sure that the Receive System Mail and Automatic Login check

boxes are cleared.

e) Click Next. The setup is completed.

16) Log in as a user.

a) Enter the user name defined earlier under User Name and click Log In.

b) Enter the password defined earlier under Password and click Log In. The

basic installation of Linux is complete.

Next steps

Configure the Linux Appliance for OpenScape Office without a software RAID or

with a software RAID.Related Topics

2.5.1.2 How to Configure the Linux Appliance for OpenScape Office without a Software

RAID

Prerequisites

� The basic installation of Linux was completed successfully. The Linux server

is operational.

Step by Step

1) Double-click on the Live Installer icon on the desktop.

2) Enter the password for the system administrator with the "root" profile and

click Continue. This configuration program YaST2 is started, and the system

configuration is displayed.

3) Click in the Live Installation Settings window on Partitioning.

4) Activate the radio button Custom Partitioning (for experts) and click Next.

5) Navigate in the System View menu tree to Hard Disks > sda.

6) Delete all partitions (sda1, sda2, etc.) by marking the partition, clicking on

Delete, and then confirming the Delete operation with Yes.

7) Create a swap partition:


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a) Click on Add, activate the Primary Partition radio button, and then click

Next.

b) Under Custom Size, enter the size of the swap partition. As a rule, the

swap partition corresponds to the size of the working memory (e.g.: with

2 GB RAM, the swap partition should be set to 2 GB, with the entry: 2GB).

c) Click Next.

d) In the File system drop-down list, select Swap and click on Finish.

8) Create the partition for the Linux operating system:


Next.

b) Under Custom Size, enter the partition size (e.g., 20 GB are sufficient -

Input: +20GB) and click Next.

c) Enable the Format partition radio button and select the item Ext3 in the

File system drop-down list.

d) Enable the Mount partition radio button and select the item / in the

Mount Point drop-down list.

e) Click Finish.

9) Set up the partition for OpenScape Office:


Next.

b) Under Custom Size, enter the partition size (the suggested value

corresponds to the remaining space on the hard disk) and click Next.



d) Enable the Mount partition radio button and select the item /home in the


e) Click Finish.

10) Click Accept. The partitioning data is saved; the actual partitioning of the hard

disk occurs later. You are returned to the Live Installation Settings window.

11) Click in the Live Installation Settings window on Time Zone.

12) In the Clock and Time Zone window, clear the Hardware Clock Set To UTC

check box.

13) Select the desired region in the Region drop-down list and the desired time

zone in the Time Zone drop-down list.

14) Set the date and time with Change and click Accept.

15) Click on Accept and then on Install.

16) Confirm the repartitioning the hard disk with Install. This repartitioning takes

a few minutes.

17) Wait until the message for a restart appears in YaST2. Then click in the

message window on OK.

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18) Restart the PC. The Startup window of Linux appears.

19) Remove the DVD from the DVD drive and select the item Boot from Hard

Disk in the Startup window of Linux.

20) Log in as a system administrator with the "root" profile.

a) Under User Name, enter the user name root of the system administrator

and click Log In.

b) Enter the password that was defined earlier for the system administrator

with the "root" profile under Password and click Log In. The Linux

configuration is now complete.

Next steps

Configure an SNTP server (for a uniform time base).Related Topics

2.5.1.3 How to Install and Configure SLES 11 SP1 without a Software RAID

Prerequisites


DVD.

� To register with Novell, Internet access and the activation code are required.

Step by Step

1) Insert the SUSE Linux Enterprise Sever 11 SP1 (32 bit) DVD into the DVD

drive and boot up the system from the DVD. The Startup window of the Linux

installation appears.


1024).

3) Select the menu item Installation and confirm this by pressing the Enter key.

4) In the Welcome window, select the country settings for the Linux operating

system:

a) Select English (US) as the user interface language in the Language

drop-down list.

b) Select the keyboard layout for the desired country from the Keyboard

Layout drop-down list.


enabling the check box I Agree to the License Terms. You purchased the

license for SLES 11 together with OpenScape Office LX or OpenScape Office

HX. Then click Next.

6) Click in the Media Check window on Start Check to check the DVD for any

existing read errors. Then click Next.

7) Activate the New Installation option in the Installation Mode window and

click Next.


A31003-P1030-J103-12-7631, 04/2012



8) In the Clock and Time Zone window, select the desired region in the Region

drop-down list and the desired time zone in the Time Zone drop-down list.

9) Set the date and time with Change and click Next.

10) In the Server Base Scenario window, enable the option Physical Machine

and click Next.

11) Click in the Installation Settings window on Partitioning.


13) Navigate in the System View menu tree to Hard Disks > sda.

14) Delete all partitions (sda1, sda2, etc.) by marking the partition, clicking on


15) Create a swap partition:


Next.

b) Under Custom Size, enter the size of the swap partition. As a rule, the

swap partition corresponds to the size of the working memory (e.g.: with

2 GB RAM, the swap partition should be set to 2 GB, with the entry: 2GB).

c) Click Next.

d) In the File system drop-down list, select Swap and click on Finish.

16) Create the partition for the Linux operating system:


Next.

b) Under Custom Size, enter the partition size (e.g., 20 GB are sufficient -

Input: +20GB) and click Next.



d) Enable the Mount partition radio button and select the item / in the


e) Click Finish.

17) Set up the partition for OpenScape Office:


Next.

b) Under Custom Size, enter the partition size (the suggested value

corresponds to the remaining space on the hard disk) and click Next.



d) Enable the Mount partition radio button and select the item /home in the


e) Click Finish.

18) Click Accept. The hard disk is now partitioned. After this has occurred, the

Installation Settings window is displayed again.

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19) Click Install.

20) Accept the license terms for the Agfa Monotype Corporation Font Software

with I Agree and click on Install. The installation of the Linux operating

system takes about 20 - 30 minutes. A restart is then performed.

21) Select the item Boot from Hard Disk in the Startup window of Linux.

22) After the Linux server is up, enter the password for the system administrator

with the "root" profile. The password should comply with conventional security

policies (i.e., have at least 8 characters, at least one lowercase letter, at least

one uppercase letter, at least one number and at least one special character).

Then click Next.

23) Configure the settings for the host name and domain name:







e) Then click Next.

24) Click in the Network Configuration window on Network Interfaces.













e) Then click Next.








example:. 192.168.3.1).

e) Click OK.


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28) Activate the radio button Yes, Test Connection to the Internet via in the

Test Internet Connection window and select the network card via which the

Internet connection is to be set up.

29) Click Next.

30) After the test succeeds, click Next.

31) Register with Novell for patches and software updates:

a) In the Novell Customer Center Configuration window, enable the

option Configure now (Recommended) and click Next. You will be

redirected to the Novell web page.

b) Enter your e-mail address and activation code there. After a successful

registration, the update window appears.

c) Click on Run Update.

d) Select what you want to install from the list of patches (exception: Service

Packs may not be installed) and click Accept. The updates are

downloaded and installed.


33) Click in the Network Services Configuration window on Next., since no

changes are required at the CA Management and the OpenLDAP server.



35) Create a new user with restricted privileges. This is required so that you are

not logged in as "root" with all administrator privileges during normal

operation.








boxes are cleared.

e) Click Next.

36) Click in the Release Notes window on Next.

37) Confirm the test of the graphics card with OK.

38) Verify the hardware configuration in the Hardware configuration window. As

a rule, the hardware is automatically recognized correctly, and nothing needs

to be configured here. If you want to change some settings, this can be done

via the change button.

39) Click Next.

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40) If you leave the check box Clone This System for AutoYAST enabled in the

Installation Competed window, all the configuration settings made here will

be saved to a file (requires approx. 1-2 minutes). This enables further Linux

servers to be quickly and conveniently installed with the same configuration

settings.

41) Click Finish.

42) Log in as the "root" user:

43) The Linux installation is complete. Remove the DVD from the DVD drive.

Next steps

Configure an NTP server (for a uniform time base).Related Topics

2.5.2 Initial Startup with a Software RAID

The initial startup of the Linux server with a software RAID includes the Linux

installation and configuration, while taking into account that a software RAID is

being used.

You have the following options:

� Linux Appliance for OpenScape Office with a software RAID

a) Disabling the BIOS RAID

If a RAID array is to be set up via a software RAID, any integrated RAID

BIOS that may be present on the motherboard of the server PC must be

first disabled in the BIOS.

b) Install the Linux Appliance for OpenScape Office without a software RAID

With this variant, SLES 11 SP1 32 Bit is installed with the customized

settings required to start OpenScape Office for the first time.

c) Configure the Linux Appliance for OpenScape Office without a software

RAID

After completing the customized installation successfully, the operating

system for OpenScape Office is configured.

� SLES 11 SP1 with a software RAID

a) Disabling the BIOS RAID

If a RAID array is to be set up via a software RAID, any integrated RAID

BIOS that may be present on the motherboard of the server PC must be

first disabled in the BIOS.

b) Installing and configuring SLES 11 SP1 with a software RAID

With this variant, SLES 11 SP1 32 Bit is installed. The required settings

for OpenScape Office are made during the installation and configuration.

Linux Partitions

The hard drive must be partitioned during the initial start-up as follows:


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The mount points are assigned after the partitioning when setting up the RAID

system.

INFO: The installation routine of OpenScape Office checks these

partition sizes and may reject the installation.

INFO: Some server PCs require an additional boot partition. If

Linux suggests a boot partition during the installation, it should be

accepted in the proposed size.

Related Topics

2.5.2.1 How to Deactivate the BIOS RAID

Prerequisites

� An integrated RAID controller (BIOS RAID) is available on the motherboard

of the PC.

Step by Step

1) Restart the PC. During the startup, you will see whether the BIOS RAID has

been enabled. If the BIOS RAID is not enabled, skip to step 3 .

2) Disable the active BIOS RAID:

a) Press the appropriate key combination at the right time during the startup

to enter BIOS RAID setup. The combination will be shown to you during

the startup (e.g., CTRL M for LSI MegaRAID BIOS).

b) Clear the BIOS RAID configuration. Example for LSI MegaRAID BIOS:

Management Menu > Configure > Configuration Menu > Clear

Configuration.

c) Exit the setup of the BIOS RAID and restart the PC.

3) Disable the RAID configuration in the BIOS setup of the PC:

Partition Type Size File system Mount Notes

Partition 1 Primary

Partition

1-2 GB Swap swap corresponds to the

size of the working

memory

Partition 2 Primary

Partition

20 GB Ext3 No mount

point

for the Linux

operating system

Partition 3 Primary

Partition

Rest Ext3 No mount

point

for OpenScape Office

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a) Press the appropriate key (e.g., F2 or Del) at the right time during the

startup to enter BIOS setup of the PC.

b) Disable the SATA RAID. Example for a Phoenix BIOS: Advanced >

Advanced System Configuration > SATA RAID Disabled.

c) Save your changes and exit the BIOS setup of your PC (with the F10 key,

for example).

4) Restart the PC.

Next steps

Install the Linux Appliance for OpenScape Office with a software RAID or install

and configure SLES 11 SP1 with a software RAID.Related Topics

2.5.2.2 How to Install the Linux Appliance for OpenScape Office with a Software RAID

Prerequisites

� Any possibly existing hardware RAID is disabled.

The basic installation of Linux Appliance for OpenScape Office with a software

RAID does not differ from the basic installation of Linux Appliance for

OpenScape Office without a software RAID. The instructions for the basic

installation can be found under How to Install the Linux Appliance for OpenScape

Office without a Software RAID .

The subsequent configuration of Linux including the disk partitioning depends on

whether or not a software RAID is being used and is described later in this section

(see How to Configure the Linux Appliance for OpenScape Office with a Software

RAID ).Related Topics

2.5.2.3 How to Configure the Linux Appliance for OpenScape Office with a Software

RAID

Prerequisites


� The basic installation of Linux was completed successfully. The Linux server

is operational.

Step by Step

1) Double-click on the Live Installer icon on the desktop.

2) Enter the password for the system administrator with the "root" profile and

click Continue. This configuration program YaST2 is started, and the system

configuration is displayed.

3) Click in the Live Installation Settings window on Partitioning.


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5) Partition the two hard disks:

a) Navigate in the System View menu tree to Hard Disks > sda (first hard

disk of the software RAID).

b) Delete all partitions (sda1, sda2, etc.) by marking the partition, clicking on


c) Partition the first hard disk by using the Add button.

Use the following data for the partitioning:

d) Navigate in the System View menu tree to Hard Disks > sdb (second

hard disk of the software RAID).

e) Complete steps b and c for the second hard disk as well.

6) Specify the software RAID settings:

a) Select the menu item RAID and click on Add RAID.

b) Select RAID 1 (Mirroring).

c) Select the two partitions sda2 and sdb2 in the Available Devices area on

the left and transfer them with Add to the Selected Devices area on the

right.

d) Click Next.

e) Confirm the default value for the Chunk Size with Next.

f) In the next window, select the mount point "/" for the first RAID device (/

dev/md0) and click Finish.

g) Then click on Add Raid again.

h) Select RAID 1 (Mirroring).

i) Select the two partitions sda3 and sdb3 in the Available Devices area on


right.

j) Click Next.

k) Confirm the default value for the Chunk Size with Next.

l) In the next window, select the mount point "/home" for the second RAID

device (/dev/md1) and click Finish.


disk occurs later. You are returned to the Live Installation Settings window.

8) Specify the Boot Loader settings:

Partition 1 Primary Partition 2 GB Format Swap,

Mount Point = swap,

fstab Option = Device name

Partition 2 Primary Partition 20 GB Format Ext3, no Mount Point

Partition 3 Primary Partition Rest Format Ext3, no Mount Point

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a) Click on Booting and then on Boot Loader Installation.

b) Clear the Boot from Boot Partition check box.

c) Select the Boot from Master Boot Record and Boot from Root

Partition check boxes.

d) Click on Boot-Loader Options.

e) Select the Set active Flag in Partition Table for Boot Partition and

Write generic Boot Code to MBR check boxes.

9) Click OK to confirm your selection. You are returned to the Live Installation

Settings window.

10) Click in the Live Installation Settings window on Time Zone.

11) In the Clock and Time Zone window, clear the Hardware Clock Set To UTC

check box.

12) Select the desired region in the Region drop-down list and the desired time

zone in the Time Zone drop-down list.

13) Set the date and time with Change and click Accept.

14) Click on Accept and then on Install.

15) Confirm the repartitioning the hard disk with Install. This repartitioning takes

a few minutes.

16) Wait until the message for a restart appears in YaST2. Then click in the

message window on OK.

17) Restart the PC. The Startup window of Linux appears.

18) Remove the DVD from the DVD drive and select the item Boot from Hard

Disk in the Startup window of Linux.

19) Log in as a system administrator with the "root" profile.

a) Under User Name, enter the user name root of the system administrator

and click Log In.

b) Enter the password that was defined earlier for the system administrator

with the "root" profile under Password and click Log In.

20) To enable the PC to start from both hard disks, the following adaptations are

needed (based on this example of a software RAID with the hard disks sda

and sdb):

a) Open a root shell and run the following commands there:

grub --device-map=/boot/grub/device.map

root (hd0,1)

setup (hd0)

root (hd1,1)

setup (hd1)

quit

21) The Linux configuration is now complete.


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Next steps

How to Configure an NTP Server (for a Uniform Time Base).Related Topics

2.5.2.4 How to Install and Configure SLES 11 SP1 with a Software RAID

Prerequisites



DVD.

� To register with Novell, Internet access and the activation code are required.

Step by Step

1) Insert the SUSE Linux Enterprise Sever 11 SP1 (32 bit) DVD into the DVD

drive and boot up the system from the DVD. The Startup window of the Linux

installation appears.


1024).

3) Select the menu item Installation and confirm this by pressing the Enter key.

4) In the Welcome window, select the country settings for the Linux operating

system:

a) Select English (US) as the user interface language in the Language

drop-down list.

b) Select the keyboard layout for the desired country from the Keyboard

Layout drop-down list.


enabling the check box I Agree to the License Terms. You purchased the

license for SLES 11 together with OpenScape Office LX or OpenScape Office

HX. Then click Next.

6) Click in the Media Check window on Start Check to check the DVD for any

existing read errors. Then click Next.

7) Activate the New Installation option in the Installation Mode window and

click Next.

8) In the Clock and Time Zone window, select the desired region in the Region

drop-down list and the desired time zone in the Time Zone drop-down list.

9) Set the date and time with Change and click Next.

10) In the Server Base Scenario window, enable the option Physical Machine

and click Next.

11) Click in the Installation Settings window on Partitioning.


13) Partition the two hard disks:

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a) Navigate in the System View menu tree to Hard Disks > sda (first hard

disk of the software RAID).

b) Delete all partitions (sda1, sda2, etc.) by marking the partition, clicking on


c) Partition the first hard disk by using the Add button.

Use the following data for the partitioning:

d) Navigate in the System View menu tree to Hard Disks > sdb (second

hard disk of the software RAID).

e) Complete steps b and c for the second hard disk as well.

14) Specify the software RAID settings:

a) Select the menu item RAID and click on Add RAID.

b) Select RAID 1 (Mirroring).

c) Select the two partitions sda2 and sdb2 in the Available Devices area on


right.

d) Click Next.

e) Confirm the default value for the Chunk Size with Next.

f) In the next window, select the mount point "/" for the first RAID device (/

dev/md0) and click Finish.

g) Then click on Add Raid again.

h) Select RAID 1 (Mirroring).

i) Select the two partitions sda3 and sdb3 in the Available Devices area on


right.

j) Click Next.

k) Confirm the default value for the Chunk Size with Next.

l) In the next window, select the mount point "/home" for the second RAID

device (/dev/md1) and click Finish.


disk occurs later. You are returned to the Installation Settings window.

16) Specify the Boot Loader settings:

Partition 1 Primary Partition 2 GB Format Swap,

Mount Point = swap,

fstab Option = Device name

Partition 2 Primary Partition 20 GB Format Ext3, no Mount Point

Partition 3 Primary Partition Rest Format Ext3, no Mount Point


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a) Click on Booting and then on Boot Loader Installation.

b) Clear the Boot from Boot Partition check box.

c) Select the Boot from Master Boot Record and Boot from Root

Partition check boxes.

d) Click on Boot-Loader Options.

e) Select the Set active Flag in Partition Table for Boot Partition and

Write generic Boot Code to MBR check boxes.

17) Click OK to confirm your selection. You are returned to the Installation

Settings window.

18) Click OK. The hard disks are now partitioned. After this has occurred, the

Installation Settings window is displayed again.

19) Click Install.

20) Accept the license terms for the Agfa Monotype Corporation Font Software

with I Agree and click on Install. The installation of the Linux operating

system takes about 20 - 30 minutes. A restart is then performed.

21) Select the item Boot from Hard Disk in the Startup window of Linux.

22) After the Linux server is up, enter the password for the system administrator

with the "root" profile. The password should comply with conventional security

policies (i.e., have at least 8 characters, at least one lowercase letter, at least

one uppercase letter, at least one number and at least one special character).

Then click Next.

23) Configure the settings for the host name and domain name:







e) Then click Next.

24) Click in the Network Configuration window on Network Interfaces.


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e) Then click Next.








example:. 192.168.3.1).

e) Click OK.


28) Activate the radio button Yes, Test Connection to the Internet via in the

Test Internet Connection window and select the network card via which the

Internet connection is to be set up.

29) Click Next.

30) After the test succeeds, click Next.

31) Register with Novell for patches and software updates:

a) In the Novell Customer Center Configuration window, enable the

option Configure now (Recommended) and click Next. You will be

redirected to the Novell web page.

b) Enter your e-mail address and activation code there. After a successful

registration, the update window appears.

c) Click on Run Update.

d) Select what you want to install from the list of patches (exception: Service

Packs may not be installed) and click Accept. The updates are

downloaded and installed.


33) Click in the Network Services Configuration window on Next., since no

changes are required at the CA Management and the OpenLDAP server.


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35) Create a new user with restricted privileges. This is required so that you are

not logged in as "root" with all administrator privileges during normal

operation.








boxes are cleared.

e) Click Next.

36) Click in the Release Notes window on Next.

37) Confirm the test of the graphics card with OK.

38) Verify the hardware configuration in the Hardware configuration window. As

a rule, the hardware is automatically recognized correctly, and nothing needs

to be configured here. If you want to change some settings, this can be done

via the change button.

39) Click Next.

40) If you leave the check box Clone This System for AutoYAST enabled in the

Installation Competed window, all the configuration settings made here will

be saved to a file (requires approx. 1-2 minutes). This enables further Linux

servers to be quickly and conveniently installed with the same configuration

settings.

41) Click Finish.

42) To enable the PC to start from both hard disks, the following adaptations are

needed (based on this example of a software RAID with the hard disks sda

and sdb):

a) Log in as the "root" user.

b) Open a root shell and run the following commands there:

grub --device-map=/boot/grub/device.map

root (hd0,1)

setup (hd0)

root (hd1,1)

setup (hd1)

quit

43) The Linux installation is complete. Remove the DVD from the DVD drive.

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Next steps

How to Configure an NTP Server (for a Uniform Time Base).Related Topics

2.5.3 Configuring a Uniform Time Base (LX/HX)

The communication system and IP stations (IP phones, client PCs) should have

a uniform time base (date and time). This time base is provided by an SNTP

server.

INFO: If Linux Appliance for OpenScape Office is run as a guest

operating system in a virtualized environment, the NTP settings in

the file ./etc/ntp.conf must be adapted (see Configuring

Time Synchronization for the Guest Operating System Linux ).

The following variants are possible as a time base:

� SNTP server on the internal network (recommended)

If possible, an existing SNTP server on the internal network should be used.

If this is the case, the IP address, URL or DNS name of the SNTP server is

required.

� SNTP Server on the Internet

If Internet access is available and set up, an SNTP server from the Internet

can also be used. In this case, the URL or DNS name of the SNTP server is

required.

� HG 1500 as SNTP server (only for OpenScape Office HX)

With OpenScape Office HX, the LAN board HG 1500 may alternatively also

used as an SNTP server. This requires the HiPath 3000 to be connected to

the Central Office via ISDN lines and the system time to be obtained from the

CO. In this case, the HG 1500 must be first set up for use as an SNTP server

(see the HG 1500 Administrator documentation), and the IP address of the

HG 1500 must then be entered as an SNTP server within Linux.

The IP phones automatically receive the date and time from OpenScape Office

(with OpenScape Office LX) or from HiPath 3000 (with OpenScape Office HX).

The client PCs that use the OpenScape Office clients must be set so that they are

synchronized with OpenScape Office LX or HiPath 3000 (see the operating

system instructions for the client PCs).Related Topics

2.5.3.1 How to Configure an SNTP Server

Step by Step

1) Click on Computer in the task bar.

2) In the menu tree, click on System > YaST.

3) Enter the password for the root user and click Continue. The YaST2 Control

Center is opened.


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Updates (LX/HX)

4) Click System in the menu tree.

5) In the System area, click on Date and Time.

6) Click Change.

7) Activate the Synchronize with NTP Server option.

8) Specify an NTP server:

� SNTP server on the internal network (recommended)

Enter the IP address, URL or DNS name of the SNTP server directly into

the list box.

� SNTP Server on the Internet

Select the desired SNTP server from the NTP Server Address list or

enter the URL or DNS name of the SNTP server directly into the list box.

� HG 1500 as SNTP server (only for OpenScape Office HX)

Enter the IP address of the HG 1500 directly into the list box.

9) Select the Save NTP configuration check box.

10) Click Configure.

11) Activate the Now and On Boot option.

12) Click OK followed by Accept.

13) Close the window with OK.

14) Close the YaST2Control Center.Related Topics

2.6 Updates (LX/HX)

In order to receive updates, it is necessary to register by using the activation code.

If the Linux Appliance for OpenScape Office is used, registration occurs at the

Linux Update Server (Central Update Server); with SLES 11 SP1 32 Bit, directly

at Novell.

Updates for Linux Appliance for OpenScape Office

You must register at the Linux Update Server by using the activation code. The

activation code can be downloaded at the CLS (Central License Servers).

The support with updates begins from the date of registration and is valid for 3

years. After 3 years, a further 3 years of support can be procured. Within the Linux

Appliance for OpenScape Office, it is not possible to upgrade to a new service

pack or a new SLES version. In this case, a new Linux Appliance for OpenScape

Office version is needed.

In order to obtain the updates, Internet access and the setting to enable updates

to be automatically downloaded and installed (see Enabling automatic online

updates ) are required.

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Installing the Linux Server (LX/HX)Updates (LX/HX)

Updates that require no user intervention are installed automatically. Updates that

require user interaction cannot be performed automatically. Consequently, an

update of the operating system should also be initiated manually from time to time

to ensure that updates which need an interaction are also installed.

Updates for SLES 11 SP1 32 Bit

The installation and operation of the commercial SLES 11 SP1 32 Bit version is

possible without registration. However, it is still important to register with Novell in

order to obtain security patches and software updates. A customer account with

Novell is required for this purpose. It is recommended that the customer account

be set up before the Linux installation.

The following update variants are possible: Registering with Novell is a

prerequisite.

� Update during the Linux installation (recommended)

During the Linux installation, updates and patches can be downloaded online

from the Novell Download Server.

Exception: Service Packs may not be installed.

� Update after the Linux installation and before the installation of

OpenScape Office

After the Linux installation, updates and patches can be downloaded online

from the Novell Download Server using YaST (Software - Online Updates).

Exception: Service Packs may not be installed.

� Update after the installation of OpenScape Office

After the installation of OpenScape Office, only the "security patches" that are

installed automatically online without any prompts may be installed.

The corresponding settings are made using YaST (Software - Online

Updates).

Deviations from the previously mentioned variants are possible and are described

in the Release Notes of OpenScape Office HX and OpenScape Office LX.Related Topics

2.6.1 Registering at the Linux Update Server (only for Linux Appliance for

OpenScape Office)

Prerequisites

� You have the Linux Appliance for OpenScape Office installed.

� You are logged in as a system administrator with the "root" profile.

� The activation code is available.

Step by Step

1) Double-click on the root’s home icon on the desktop.

2) Double-click on the Registration icon.


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Updates (LX/HX)

3) Enter the activation code and click on Register. A connection to the Linux

Update Server is set up In the background

https://www.central-update-server.com

and the entered activation code is checked.

4) Confirm the successful registration with Close.

Next steps

Enabling automatic online updatesRelated Topics

2.6.2 Enabling automatic online updates

Step by Step




Center is opened.

4) Click on Software in the menu tree.

5) Click on Online Update Configuration.

6) Enable the Automatic Online Update check box and then select daily,

weekly or monthly as the interval.

7) Select the Skip Interactive Patches check box.

8) Click Finish.


2.6.3 Enabling online updates manually

Step by Step




Center is opened.

4) Click on Software in the menu tree.

5) Click on Online Update You will see a list of the available patches (Needed

Patches) that are required. If you already have all the latest patches installed,

this list will be empty.

6) Click on Accept to start the manual online update. The window will close

automatically after the update.


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Installing the Linux Server (LX/HX)Backup & Restore (LX/HX)

2.7 Backup & Restore (LX/HX)

It is essential to back up the Linux operating system so it can be restored in an

emergency.

After the initial startup and before each manual update, it is strongly

recommended that an appropriate tool be used to create a full backup of the

server PC and the affected partitions. If a fatal error occurs after an update, for

example, the server PC would to be completely restored.

In a virtual environment, the entire virtual machine to be copied.

If the entire server PC is backed up, the data of OpenScape Office will be included

in this backup. If only the operating system is backed up, the data of OpenScape

Office will also need to be backed up cyclically.

Linux Update Servers for the Linux Appliance for OpenScape Office Version

For non-critical errors, it may, under some circumstances, be advisable to wait

until the next patch for the Linux Appliance for OpenScape Office version or for

the OpenScape Office software is released.

For critical errors, the server PC will need to be restored.

Please inform the Service of the Linux Update Server in both cases. Related Topics

2.8 Used Ports (LX/HX)

The system components of OpenScape Office LX and OpenScape Office HX use

different ports. These ports must be enabled for proper operation of the firewall.

The following ports are used by OpenScape Office LX and OpenScape Office HX.

Port number Description TCP UDP LX HX

21 FTP X X X

161 SNMP X X

389 LDAP X X X

443 HTTP X X X

1300 Secure H225 X X

1720 H225 X X

3011 SSDP X X

3517 WLAN Access

Point Discovery

X X

4060 CorNet-TC X X

4061 Secure CorNet-TC X X

5060 SIP X X X X

5061 Secure SIP X X


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Used Ports (LX/HX)

Related Topics

5262 XMPP X X X

5269 XMPP X X X

5432 SQL X X X

8101 OSO myReports X X X

8770 OSO Upload X X X

8778 OSO Multisite X X X

8779 OSO User Portal X X X X

8000-8007 Gateview X X X X

8008-8010 Gate View X X X

8084 DLSC X X

8800 CSP X X X

8801 Mobile Browser

Clients (HTTP)

X X X

8802 Mobile Browser

Clients (HTTPS)

X X X

8808 System Status

Server

X X X

9091 XMPP X X X X

10023 Online Endpoint X X

12061 CAR Register X X

12063 CAR Update X X

18443 DLI X X X

21965 Diagnostic X X

23232 Licensing X X

61740 Licensing X X

40000-40040 FTP X X X

Port number Description TCP UDP LX HX

Documents

1 Introduction and Important Notes · Introduction and Important Notes A31003-P1030-J103-12-7631, 04/2012 4 OpenScape Office V3 Linux Server, Installation Guide About this Documentation