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1 Identification of Needed Intermodal Skills and Development of Required Training Programs Core Competencies for Intermodal Transportation UPDATE on Philippines Project Patrick Sherry, Ph.D. University of Denver May 22-23, 2006

1 Identification of Needed Intermodal Skills and Development of Required Training Programs Core Competencies for Intermodal Transportation UPDATE on Philippines

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Page 1: 1 Identification of Needed Intermodal Skills and Development of Required Training Programs Core Competencies for Intermodal Transportation UPDATE on Philippines

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Identification of Needed Intermodal Skills and Development of Required Training Programs

Core Competencies for Intermodal Transportation

UPDATE on Philippines Project

Patrick Sherry, Ph.D.

University of Denver

May 22-23, 2006

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APEC Intermodal Experts Group

Project TPT 01/2002

Identification of Needed Intermodal Skills and Development of Required Training Programs

Phase II: Development of Required Training Programs

Pilot Course in Core Competencies for Intermodal Transportation

Original Sponsoring Economy:

CanadaProject Manager: George Tyszewicz

Transport Canada

December 6-10, 2004 Bogor, Indonesia

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Current Overview

Current Sponsor – Phillipines

Assessment Phase – designed to assess types of skills and training needed

Identify GAPS in skill sets

Identify venue

Identify Private Sector Partners

Match skills needed to training expertise

Customize the content to the local economy

Implementation planned for October 2006

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INTRODUCTION

The Intermodal Skills Course concept has grown out of three previous APEC ITF sponsored projects:

The Congestion Points Study The Identification of Needed Skills and Available Training Programs The Intermodal Skills Workshop

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Public Sector

Private Sector(Shippers, Carriers)

Global

National

Regional

Local

Freight Transportation Perspectives“Today’s business is international business!”

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Priority Skill Areas

FOUNDATIONAL KNOWLEDGE:Government Regulations & PoliciesAvailable Transport TechnologyGlobal Business EnvironmentGeneral Business EnvironmentLabor RelationsVarious Transportation ModesHow Modes InterfaceUnderstanding of Legal Issues

INTERPERSONAL SKILLS: General Managerial Skills Customer Service Skills Communications Skills Listening Skills Sales Skills Coalition Building Skills Teambuilding Skills Conflict Management & Negotiation Leadership Skills

ANALYTICAL SKILLS: Environ Impact Analysis Economic & Financial Analysis Policy Analysis Strategic Planning Forecasting Skills Futures Analysis Systems Analysis Ethical Analysis

TECHNICAL SKILLS: Computer Applications Technology Management Modeling Skills Logistics & Supply Chain Processes Data Gathering, Analysis &

Manipulation Marketing Skills Transportation Experience

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Recommendations from First Study

Develop an Assessment Framework on Training

Apply the Assessment Framework

Analyze Delivery Mechanisms

Create Educational Partnerships

Skill Development in the APEC Economies

Long Term Development of Intermodal Curricular Materials

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APEC Recognizes the Skills Problem

Many economies suffer from the same problems

The challenge of skills shortages

Issues of workforce development

Ensure the availability of adequate human resources for intermodal transportation

Beginning to develop a framework for studying workforce development issues

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APEC ITF CONTRIBUTION

Many dimensions to the problem…

Work of the APEC ITF (IEG) provides an important step to begin to deal with one dimension

From basic to middle management

The current project will produce and test a one-week long seminar that introduces basic skills and concepts in intermodal transportation

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Intermodal Skills Course Content

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verDEVELOPMENT TEAM

Interdisciplinary Project Team is Comprised of representatives from several economies:

Mr. George Tyszewicz – Canada

Professor Joseph Szyliowicz - USA

Professor Anthony Perl - Canada

Professor Patrick Sherry – USA

Professor Tony Eastham – Hong Kong

Professor Piotr Olszewski – Singapore

Professor Timothy Vowles – New Zealand

Professor Andrew Goetz – USA

Dr. Karen Philbrick - USA

Mr. John McDonald – Canada

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Course Format

Each Module

Integrated into the overall course concept

Accompanied by background readings

A case study, which was tested in Manila TPT – WG 20, served as a means of integrating the diverse topics across modules

The modules were developed with the intent to be both practical and useful for the rich variety of APEC economies

An integrating mechanism for evaluating each module as well as the entire course

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BOGOR

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Course Overview

Module Topics

1. Knowledge of Modes of Transportation

2. Managerial Skills

3. Systems Analysis Skills

4. Environmental Analysis

5. Knowledge of Computer Applications

6. Knowledge of Technologies

7. Communications Skills

8. Knowledge of Planning

9. Knowledge of Security Operations

10.Understanding Ethical Practices in APEC Intermodal Transportation

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1. Knowledge of Modes of Transportation

Module Objectives: Modal options for transportation Techno-economic attributes and operating

characteristics Factors that should be considered in

making choices Social (user) considerations A systems perspective

Developed by: Professor Tony Eastham

Hong Kong University of Science & Technology

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2. Managerial Skills for Intermodal Transportation

Module Objectives:Common organizational

structuresLeadership and

motivation conceptsBest practices in major IM

transportation Teamwork and

productivity theoriesCoaching and

development strategiesImproving collaboration,

cooperation, and partnership

Developed by: Professor Patrick Sherry Dr. Karen Philbrick University of Denver

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Lessons from Past Leaders

“The more horsepower [that] you have, the more likely you are to get a hundred miles an hour.” - Don Orris

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3. Intermodal Systems Analysis Skills

Module Objectives: Basic concepts of transport systems and their

components Analysis of systems operation in terms of

capacity, costs and performance Understanding the technical and operational

issues of intermodal connections Basic techniques of solving routing and

scheduling problems Principles of total logistics cost analysis

Developed by: Professor Piotr Oleszki

Nanyang Technological University, Singapore

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4. Environmental Analysis

Module Objectives:

Principles of sustainable development as they apply to transportation

How concerns about local and global pollution from transportation are assessed and dealt with

How Intermodal transportation options will be shown to offer potential solutions that allow systems to offer more mobility with less negative environmental impacts

Advantages of integrating self-assessment of environmental issues into intermodal designing and planning efforts

How to introduce, or advance, intermodal options to address disputes over the environmental effects of transportation activities

Incorporating key components of different cultural motifs into communication style

Developed by: Professor Anthony PerlUniversity of Calgary, Canada

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5. Knowledge of Technologies

Module Objectives:

Role of technology in intermodal transportation

Applications of technology to the various elements of the international supply chain

Use of various technologies can enhance productivity and efficiency in intermodal operations

Of the challenges posed by the development of electronic commerce

Developed by: Mr. John McDonald

Ottawa, Canada

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6. Knowledge of Computer Applications

Module Objectives:

Role of computers in the intermodal transport system

Various uses of computer software in the assurance and enhancement of intermodal efficiencies

Examples of leading software in the international intermodal transport field

Examples of Leading Software in the Intermodal Field

Developed by: Mr. John McDonald

Ottawa, Canada

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COMPUTER APPLICATIONS IN TERMINALS

Gate handling and security procedures

Enhanced yard planning

Container location and control

Pre-ship load staging and lot preparation

Continuous movement to/from crane

Reduced congestion, delays and unproductive movement and handlings

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Software

3P Software - Planning, Demand Forecasting, OLAP Software 3P Software provides solutions for Business Intelligence, OLAP and Demand Forecasting for manufacturing, retail, utilities and

pharmaceuticals.www.3psoftware.com

A.L.D. Reliability, Logistics, Quality Assurance Software & Services Reliability Software, Life cycle costing software, Quality Assurance, ILS consulting, Total Cost of ownership.

www.ald.co.ilABAS Software AG: ERP, PPS, E-Business. ABAS Software AG - bietet betriebswirtschaftliche Komplettl÷sungen rund um die IT-Landschaft von ERP bis eBusiness fnr den Mittelstand.

www.abas.deABASSE ERP Selection Software Acronym for A Business Application Software Selection Enterprise. Selection tool for software, programs and applications, pertaining to ERP,

MRP, production, planning, scheduling, financials and reporting. helps managers select ERP/MRP software by price...www.abasse.com

ABBASOFT E-Commerce ERP Manufacture Extranet ABBASOFT E-Commerce ( Ecommerce ) amp; Manufacturing ERP software combined provides a complete Extranet solution for any

manufacturer to sell and communicate to Reps, Vendors amp; Customers (manufacture or distributor) using supply chain manag…www.abbasoft.com

ABOL Software Provides shipping software featuring flexible support for most major shipping agencies, including UPS and FedEx.

www.abolinc.comADS Supply Chain Management systems are our specialty. At ADS, we develop customized bar code software to provide you with a complete

inventory management solution. We can provide your company with a total integrated solution including portable or mounted bar...www.actmo.com

Advanced EDI and Barcoding Find details on Win95 inventory applications, including inventory software for the paper industry.

www.edi-barcoding.comAGRASmartÖ Software AGRASmartÖ software is an integrated logistics of Material Purchasing Warehouse Logistics Sales Ordering System

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7. Communication in Intermodal Transportation

Module Objectives:

Importance of effective communication in transportation situations

Common problems of communication in intermodal transportation

Problems of cross modal transportation Conflict management and negotiation Incorporate the key components of different

cultural motifs into their communication style

Developed by: Professor Patrick Sherry

Dr. Karen Philbrick

University of Denver

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8. Planning for Intermodal Transportation

Module Objectives: Learn about the importance of planning in the

development of the intermodal transportation system Learn about the purposes and processes of public

sector infrastructure planning across a range of different scales and international contexts.

Learn about the key elements and effectiveness of strategic planning in private and public sector decision-making.

Learn about planning practices in both the public and private sector through several case studies

Developed by: Professor Andy Goetz – University of Denver

Professor Timothy Vowles – Victoria University at Wellington, New Zealand

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TRAVEL TIME FOR A 40 km TRIP

Technology Mean Speed(km/h)

Trip Time (minutes)

Subway 50 48

100 24

Rail Rapid Transit

150 16

200 12

Maglev 250 9.6

300 8

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9. Intermodal Transportation Security

Module Objectives: Why intermodal security is a critical issue Vulnerabilities of intermodal transportation Potential threats it is facing Problems involved in securing intermodalism Planning principles that can be used to enhance

security

Developed by: Professor Joseph Szyliowicz

University of Denver

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10. Understanding Ethical Practices in APEC Intermodal Transportation

Module Objectives:

Role of ethics in intermodal transportation

Moral principles and ethical guidelines

Discussion of examples of ethical issues resulting from cultural norms

Principles for decision making and planning

Ethical transportation organization

Developed by: Dr. Karen Philbrick

Professor Joseph Szyliowicz

University of Denver

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Local Case Study

Visit to JIT

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Background

Jakarta International Container Terminal (JICT) is Indonesia’s largest container terminal, handling more than 30% of the country’s trade volume.

JICT’s shareholders are Hutchison Port Holdings (51%) and P.T (Persero) Pelabuhan Indonesia II (49%).

JICT started operations on 1st April 1999. Prior to that, Container Terminals I and II is known as UTPK I and II, owned by the Ministry of State Owned Enterprises c.q. PT. Pelabuhan Indonesia II.

JICT will operate and develop Container Terminals I and II at Tanjung Priok Seaport for a period of 20 years under a lease concession.

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Participants

A total of 47 transportation professionals from four economies participated in this seminar

Indonesia: 42 China: 3 Philippines: 1 Viet Nam: 1

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Course Evaluations

The average course rating was 3.4

1=Below Average2=Average3=Above Average4=Excellent5=Really, Really Great

80% of participants indicated that the seminar was above average, excellent, or really, really great

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Course Evaluations

7% indicated that the course was:

Really, Really Great

41% indicated that the course was Excellent

32% indicated that the course was Above Average

14% indicated that the course was Average

2% indicated that the course was Below Average