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““ICT Standards and Guidelines: ICT Standards and Guidelines: Project Overview”Project Overview”

Tania ZaroubiTania ZaroubiICT Project ManagerICT Project Manager

Office of the Minister of State for Administrative ReformOffice of the Minister of State for Administrative Reform (OMSAR) (OMSAR), Lebanon, Lebanon

UNESCO, Beirut, June 17, 2003UNESCO, Beirut, June 17, 2003

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Background of the project

Objectives of the project

Benefits of Standardization

Standards Implementation Issues

Agenda for today’s remaining presentations

Presentation OutlinePresentation Outline

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ICT Standards and Guidelines ICT Standards and Guidelines Why are they needed?Why are they needed?

CONCERN :CONCERN : Excessive diversity in the adoption of computer technology Excessive diversity in the adoption of computer technology in the Public Sector.in the Public Sector.

SOLUTION:SOLUTION:Guaranteeing uniformity and consistency in ICT projects Guaranteeing uniformity and consistency in ICT projects in the Public Sector.in the Public Sector.

Promoting the ICT industry in Lebanon and assisting Promoting the ICT industry in Lebanon and assisting where possible.where possible.

HOW?HOW?Quality Standards must become common practice.Quality Standards must become common practice.

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ICT Standards and GuidelinesICT Standards and GuidelinesGeneral ObjectivesGeneral Objectives

Budget savingsBudget savings

EfficiencyEfficiency

UniformityUniformity CompatibilityCompatibility

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ICT Standards and Guidelines ICT Standards and Guidelines Objectives AttainmentObjectives Attainment

By applying standards in government By applying standards in government for data, hardware, software, for data, hardware, software, procurement of ICT related procurement of ICT related equipment, ICT packages, and all ICT equipment, ICT packages, and all ICT related project requirements.related project requirements.

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ICT Standards and Guidelines Specific ICT Standards and Guidelines Specific BenefitsBenefits Reduce purchasing costs. Shorten procurement cycles. Streamline ICT interactions between Agencies. Improve relationships with the private sector. Improve training efficiency. Improve compatibility between information systems. Reduce data duplication. Increase operational performance and transparency. Be inline with international ICT best practices. Have a benchmark for performance indicators. Improve ICT practices.

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Standards and Guidelines for ICT Products Standards and Guidelines for ICT Practices

Hardware Quality Management

Networking (Includes Cabling) Software Applications

Telecommunications Selection and Evaluation Framework

Database Systems Information Integrity and Security

Operating Systems Data Definition and Exchange

Building, Rooms and Environment Risk Management

Configuration Management

Standards and Guidelines BreakdownStandards and Guidelines BreakdownThe 13 SegmentsThe 13 Segments

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ICT Standards and GuidelinesICT Standards and GuidelinesThree Essential DocumentsThree Essential Documents

ICT Standards and Guidelines Guide Document (that includes the 13 segments)

ICT Standards and Guidelines Policy Document (presents the policy to apply the standards and guidelines)

Legal Framework (addresses the legal requirements for effecting use of the standards and guidelines)

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Standards Implementation IssuesStandards Implementation Issues Technology changes will require constant

enhancements to standards Implementation may be hindered by Bureaucracy Existing procedures and systems may not be compliant

with recommendations Standards may be implemented in part and not in full

resulting in conflicts Private Sector may initially react negatively. Implementation monitoring schemes may prove

difficult. Unequal ICT maturity among government agencies

might be problematic

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OMSAR’s Long Term Vision OMSAR’s Long Term Vision for the Standards and Guidelinesfor the Standards and Guidelines

The Guide toGood ICT Practices

The Standards and Guidelines

Implementing The Standards

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Agenda for today’s presentationsAgenda for today’s presentations

Presentation Speaker

“CNSI and ICT in the Public Sector”

Mr. Promod SharmaCNSI CEO

“Presenting the Project” Mr. Sharif Hussein CNSI VP IO & President of CNSI ME

“The Structure of the Project and its Implementation”

Mr. Akram Najjar CNSI Senior ICT Consultant and Director of InfoConsult

“Global Recommendations and Findings of the Project”

Mr. B. Chatterjee

CNSI CTO

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Agenda for today’s presentations (Cont’d)Agenda for today’s presentations (Cont’d)

Presentation Speaker

“Presenting: Databases and Data Exchange Segments”

Miss. Salam YamoutCNSI ICT Consultant

“Presenting: Hardware and Software Segments”

Mr. Akram Najjar CNSI Senior ICT Consultant and Director of InfoConsult

“Presenting: The Quality Management Segment”

Mr. Jim Peterson CNSI QA Manager

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