KNOW MY C2: A How-To Guide

1. HOW TO REGISTER A NEW ACCOUNT

a. Go to www.knowmyc2.com and click on New User and fill out the form on the following page, including your desired

Pharmacy name, username and password credentials.

b. Click on the Begin to Know My C2 button.

c. Input your payment method. We accept Credit Card and Paypal transactions. Follow the steps using our safe and

secure online payment system.

d. Once payment has been confirmed, you can then log in with the username and password you created.

KNOW MY C2: A How-To Guide

2. CREATING PHARMACISTS AND TECHNICIANS

a. The main page after you sign in:

KNOW MY C2: A How-To Guide

b. To begin using the software, you will need to create PHARMACISTS and/or TECHNICIANS who will be in charge of

logging drugs and managing the software on a day-to-day basis. As the owner of the pharmacy, you can create

PHARMACISTS and/or TECHNICIANS. Click on the RPh/Tech Maintenance button:

i. For security purposes, the system will prompt you to enter your account login credentials in order to access the

RPh/Tech Maintenance page.

KNOW MY C2: A How-To Guide

ii. Once you access the RPh/Tech Maintenance page, you can then begin to add new users to the system by

clicking on the ADD NEW button:

iii. Fill out the form, and then click on the REVIEW button at the bottom to view the information you entered. Once

you are satisfied that all details are correct, click on SAVE and the system will add the new user to your

account.

KNOW MY C2: A How-To Guide

iv. Successfully added users will show up on the RPh/Tech Maintenance page:

KNOW MY C2: A How-To Guide

3. LOGGING DRUGS - PIN ACTIVATION

a. The system requires Pharmacists and Technicians to input a 4-digit PIN in order for it to process any transactions

within the software. Inputting a PIN will enable you to track who is doing what in the software.

b. In order to generate PINs for your Pharmacists and Technicians, do the following:

i. Access the RPh/Tech Maintenance page and click on the VIEW icon of the Pharmacist or Technician you want

to generate a PIN for.

ii. Scroll down the user’s profile and click on CHANGE PIN. The system will send an email notification to the

user’s email address containing a link that will allow the Pharmacist or Technician to create a 4-digit PIN.

KNOW MY C2: A How-To Guide

iii. Email notification containing link that will enable user to generate or reset 4-digit PIN:

iv. PIN SETTING page:

v. Now that the Pharmacist or Technician has a PIN, he/she can begin logging drugs!

KNOW MY C2: A How-To Guide

4. WHOLESALER/RX page

a. User can add new pharmacies or wholesalers into the system:

KNOW MY C2: A How-To Guide

5. INVENTORY page

a. Adding a Drug – Click on the ADD DRUG button on the Inventory Maintenance page and fill out the form:

KNOW MY C2: A How-To Guide

b. Adding a drug requires the user to input his 4-digit PIN so that the system can track who added the drug:

KNOW MY C2: A How-To Guide

c. You can verify that the drug has been added to the system by clicking on the Inventory Maintenance link:

KNOW MY C2: A How-To Guide

6. LOGGING A PRESCRIPTION

a. The Pharmacist or Technician can log a prescription by clicking on LOGGING >>> LOG A PRESCRIPTION:

b. After inputting the prescription details, click on LOG IT. The system will require the user to once again input his 4-digit

PIN to enable you to track who is logging the prescription.

KNOW MY C2: A How-To Guide

c. To verify that the prescription was successfully logged, go to the Inventory Maintenance page, click on the View icon

of the drug, and you will notice the transaction history of that particular drug, including the quantity dispensed, the

Pharmacist who inputted the prescription, stock on hand (SOH) as well as the date stamp.

KNOW MY C2: A How-To Guide

7. LOGGING BROKEN, EXPIRED OR DROPPED PILLS

a. A Pharmacist or Technician can log broken, expired or dropped pills by clicking on LOGGING >>> LOG

BROKEN/EXPIRED PILL.

b. System will prompt user to input his 4-digit PIN to track who logged the broken/expired/dropped pills.

c. Logged broken/expired/dropped pills will also appear in the drug’s transaction history in the Inventory Maintenance

page.

KNOW MY C2: A How-To Guide

8. CHECK SCRIPT

a. User can search and generate a transaction history easily using the CHECK A SCRIPT page simply by inputting the

RX Number in the search box.

KNOW MY C2: A How-To Guide

b. Sample result:

KNOW MY C2: A How-To Guide

9. SET MINIMUM INVENTORY LEVEL

a. You can set a minimum inventory level that will alert the user when the number of drugs on hand is running low.

b. To input a minimum inventory level, go to the main page, and click on the SET MINIMUM INVENTORY LEVEL button:

KNOW MY C2: A How-To Guide

c. The drug will be highlighted when it reaches the minimum inventory level which can be viewed in the Inventory

Maintenance page:

Example: Minimum inventory level set at 40 units. The “Miracle Drug” was highlighted to indicate that the SOH

reached the minimum level.

KNOW MY C2: A How-To Guide

10. REPORTS

a. The Reports page enables the user to generate filtered reports that can be printed, downloaded as an Excel file or

displayed directly on your browser.

KNOW MY C2: A How-To Guide

11. RESOURCES

a. The Resources page contains helpful links to relevant sources of information governing the pharmaceutical industry