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Application SupportNicholas MortimerIT InternAugust 10th, 2012

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• About Me• J&J Background• E-IFU• eCapability• Questions

Agenda

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About Me

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J&J Background

• J&J Background– Business, IT, Compliance, GS, ITS

– Definitions, Terminology• CAR

• CLS

• DMR

• ELMO

• GDS

• GHX

• IAPP

• SOP

• SOW

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• E-IFU Structure– Granted Access to CREATE IFU

– Trained in Functionality

– Technical components• Development(Create), QA, Production(Live)

• Application, Web, and database servers

• Documentum

• Upgrade Project Migration (Phase 1 & 2)• Pending

E-IFU

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• E-IFU Risk Assessment– Vulnerability Scanning

• Coordinating with ITS

– Pending

– IAPP Assessment• Assisted by Jim Donachy (CISO)

• Completed with several issues found

– Follow-ups pending

• CC-032– Process, approvals of CC-032 and closeout

E-IFU

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• Documentum Administrator Publishing Failure(s)– Job publishing failure, unable to update on live site

• EES nLabel Integration (Cordislabeling.com)– Similar IFU website, centralized repository possible?

• EMEA Requirements– Primary labeling to EMEA, adding additional functionality to E-IFU

E-IFU

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• Gateway Customer Support Mailbox– eCommerce & E-IFU

– Daily support activities

• Mentor Worldwide, LLC Launch– Configuring Mentor in Documentum Application Builder

• DAB – administrative Documentum tool

– Configuration of Mentor’s access

– Required a launch of new locale (CA-ENG) to Live website• Language translation verification

E-IFU

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eCapability Strategy

• Monthly E-Capability Workshops– Bringing materials together, maintaining meeting agenda

• Bi-Weekly Core Team Meetings– Creating materials, maintaining meeting agenda

• Designing Roadmap Diagrams– Documenting 2012/2015/2018 ‘system’ roadmaps created by the

core team

– Pharma and Consumer

– Ongoing

Point of Use

Hospital ERP

MobileCabinet

RFID

Alternative Devices

All MD&D Demand Globally

Pharma

Consumer

VMICPFR

ENGINE

Order TypeZORZDEL

US = GHXLA = VAN

GHX

3rd Party(Sterling)

3rd Party(Sterling)

EDI

Auto Fax

Web Portal

Manual Direct Orders

3rd PartyJ&J Portal

MicrositeMicrosite

E-IFU

Manual Converter

FaxEmailExcel

SAPBack to Basics

WMS TMS

CCI Xrds

MDM GS1

APO SFA

TPM CRM

852

QA Document Mgmt. Sys

2012 2018

Business Intel.

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Questions?