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16
FINAL PRESENTATION
1
1 Good afternoon, this is group 16 and we are going to present our project together. I am Chen Guangyao, the leader of the group. My main task is to organize the group discussions, drawing mind maps and make PPTs.
Contents⽬目录
INTRODUCTION
REFRAME
RESEARCH
SOLUTION
SUMMARY
TOPIC
2
2
Contents⽬目录
INTRODUCTION
REFRAME
RESEARCH
SOLUTION
SUMMARY
TOPIC
3
3 Let me introduce the background of our topic.
DT final presentation.key - 13 July 2017
INTRODUCTION
4
4 In the last four weeks, we have learnt to generate a method to help seniors to live a happier life using design thinking.
INTRODUCTION
Have Seniors at
Home
5
5 First ,we all have elderly people at home, and we hope that they can live a better life.
INTRODUCTION
Have Seniors at
Home
We all Grow Old
6
6 And as all of us we will eventually grow old, helping the seniors now is helping the future of ourselves.
DT final presentation.key - 13 July 2017
INTRODUCTION
Have Seniors at
Home
We all Grow Old
7
Quality
7 So we started our project aiming to help to improve the life quality of the seniors.
Contents⽬目录
INTRODUCTION
TOPIC
REFRAME
RESEARCH
SOLUTION
SUMMARY
8
8 Then, let me introduce the topic of our project.
Achieve their own value 实现个⼈人价值
TOPIC
9
9 At first we wanted to enhance their sense of happiness by helping them to achieve their own value. 实现个⼈人价值
But quickly we found that it’s too hard to give a clear definition of “achieve their own value”, so we try to find another topic.
DT final presentation.key - 13 July 2017
Achieve their own value 实现个⼈人价值
TOPIC
Find friends who have the same hobbies as they are
10
10 After desktop research, we decided to change our focus into “How to help the seniors to find the friends that have the same hobbies as they are”.
Achieve their own value 实现个⼈人价值
TOPIC
Find friends who have the same hobbies as they are
Help to reduce their strangeness
11
11 Then after summarizing the results of the field research, we changed our topic once again. We found that strangeness is an important reason for hindering their exchange of hobbies.
Achieve their own value 实现个⼈人价值
TOPIC
Find friends who have the same hobbies as they are
Help to reduce their strangeness
Solution
12
12 And finally we take this as our focus and we try our best to find a solution to solve the problem. Then let my team members give a detailed description of the relevant content.
DT final presentation.key - 13 July 2017
Contents⽬目录
INTRODUCTION
TOPIC
REFRAME
RESEARCH
SOLUTION
SUMMARY
13
13 My name is LJW. I took part in the field research work and interviewed some seniors, and I am going to introduce some details of our research.
14
14 When we performed the desktop research, we drew a mind map and made a field research plan from the data pack and some related paper.
15
15 There are three parts in our field research plan. First, assumption area, we assumed some seniors have interests and hobbies but they don’t have chance to do them and seniors will be happier if they can take part in some activities they are interested in and communicate frequently with others who have the same hobbies. Then, our focus of field research is whether our assumption areas are right. In order to verify these assumptions, we made some interview scripts.
DT final presentation.key - 13 July 2017
RESEARCH
Three kinds of seniors
01
02
03
16 During the field research, we found there were three main kinds of seniors.
RESEARCH
• Always take part in group
activities
• Satisfied with present life
Three kinds of seniors
01
02
03
17 The first is the seniors who always participate in community activities and play with a group. They are satisfied with the present life. Therefore, we think our assumption area that seniors prefer to participate in group activities is right.
RESEARCH
• Hardly take part in group
activities
• Don’t have good friends
• Always take part in group
activities
• Satisfied with present life
Three kinds of seniors
01
02
03
18 Second is the seniors who hardly take part in community activity but are interested in it. They said they don’t have some good friends there so they are unwilling to do it.
DT final presentation.key - 13 July 2017
RESEARCH
• From other province
• Take care of grandchildren
• Unfamiliar with local
environment and custom
• Hardly take part in group
activities
• Don’t have good friends
• Always take part in group
activities
• Satisfied with present life
Three kinds of seniors
01
02
03
19 The third is the seniors who are from other province, and most of them need to take care of their grandchildren. They are unfamiliar with local environment and customs, they even don’t know the form of the community activity, so they are afraid to participate. According to these examples, we find that the main reason why most seniors don’t join the community activity is that they have the sense of strangeness.
RESEARCH
• From other province
• Take care of grandchildren
• Too “busy” to make friends
with local people
• Hardly take part in group
activities
• Don’t have good friends
• Always take part in group
activities
• Satisfied with present life
Three kinds of seniors
01
02
03
Strangeness
20
Contents⽬目录
INTRODUCTION
TOPIC
REFRAME
RESEARCH
SOLUTION
SUMMARY
21
21 i am lichengfang. and i take part in field research and next i will show you how we get our ‘hmw’ question.
DT final presentation.key - 13 July 2017
REFRAME
How might we improve happiness of senior citizens who cannot find other people sharing the same interest with them?
HMW Question
22 Before field research, we took ‘How might we improve happiness of senior citizens who cannot find other people share the same interest with them?’ as our ‘HMW’ question.
REFRAME
How might we improve happiness of senior citizens who cannot find other people sharing the same interest with them?
HMW Question
community activities
23 and we thought that we could organize community activities help senior citizens to find other people with familiar interest to solve this problem. But according to our field research, we found that community had organized many activities to help senior citizens find person sharing the same interest with them.
REFRAME
How might we improve happiness of senior citizens who cannot find other people sharing the same interest with them?
HMW Question
community activities
Few Participants
24 But they often refuse participating in those activities because they are afraid of communicating with other senior citizens.
DT final presentation.key - 13 July 2017
REFRAME
Core Problem: How to stimulate senior citizens take part in collective activities, such as community activities
25 We find one of the core problems is that how to stimulate senior citizens take part in collective activities, such as community activities.S
REFRAME
How might we improve happiness of senior citizens who are unwilling to participate in community activities due to the sense of strangeness
New HMW Question
26 So finally we decided our ‘HMW’ question as ‘how might we improve happiness of senior citizens who are unwilling to participate in community activities due to the sense of strangeness’.
REFRAME
Focused People: Strangers
New city
How might we improve happiness of senior citizens who are unwilling to participate in community activities due to the sense of strangeness
New HMW Question
27 At first, we put an eye on the senior citizens who are not native. Because we thought that shanghai is an absolutely new city to them.
DT final presentation.key - 13 July 2017
REFRAME
New city Unfamiliar environment
Focused People: Strangers
How might we improve happiness of senior citizens who are unwilling to participate in community activities due to the sense of strangeness
New HMW Question
28 so they must feel alien as they are unfamiliar with the environment.
REFRAME
Strangeness= unfamiliar environment +unfamiliar people
29 But then we realized that the sense of strangeness is not only because being unfamiliar with the environment but also because being unfamiliar with the people who live nearby.
REFRAME
How might we improve happiness of senior citizens who are unwilling to participate in community activities due to the sense of strangeness
New HMW Question
Strangeness: the feeling of loneliness due to
knowing too few people
30 And we define the sense of strangeness as the feeling of loneliness due to knowing too few people.
DT final presentation.key - 13 July 2017
REFRAME
Want to join in
Not participate
User: senior citizens with strangeness
How might we improve happiness of senior citizens who are unwilling to participate in community activities due to the sense of strangeness
New HMW Question
31 Then we redefine our user : they want to take part in community activities but they do not take part in due to strangeness.
32
32 And this is our use persona. She is a 67-year-old people. She has retired. Now she helps her son take care of his daughter. The only way she can keep contact with her old friend is making a phone call. When she is leisure, she has to sit at home, watching TV alone. She hopes to find new friend in this unfamiliar city. But she is afraid of communicate with new people. So she needs a way to help her overcome her fear.
Contents⽬目录
INTRODUCTION
TOPIC
REFRAME
RESEARCH
SOLUTION
SUMMARY
33
33 I’m 张馨⽉月. Here is our solution to solve the problems raised previous.
DT final presentation.key - 13 July 2017
SOLUTION:BRIEF
34
Senior citizenswho feel strangewith people in
community
bonus system participate in communityactivities frequently
prizes
34 We want to set up a bonus system which can attract senior citizens taking apart in community activities by giving them some prizes.
35
• put posters (张贴海海报)
• write the introduction on the bulletin board (公告栏)
• spread from mouth to mouth(⼝口⼝口相传)
SOLUTION: PUBLICITY 35 Here are the details of our solution.
Firstly, we publicize our bonus system. We can put some posters in the community, and write some information about the recent events in community and the introduction of the bonus system in bulletin board.
People in community might introduce our system by chatting with others if it is effective.
36
SOLUTION: IMPLEMENT
senior citizens come to
join the activities
get one ticketenjoy participating
go back home
get one ticket
want
36 Then, when a senior citizen join an activity organized by community, he or she will be given two tickets which can be used to get some prizes at neighborhood committee, one at the beginning of the activity and the other at the end of the activity.
DT final presentation.key - 13 July 2017
37
SOLUTION: IMPLEMENT
• advantages
• make sure that most senior citizens really join in the activities
• improve the sense of achievement of them
37 The advantages of getting two tickets is to make sure that most senior citizens really join in the activities, and improve the sense of achievement of them. And also, only senior citizens can get the tickets.
38
SOLUTION: REASONS
For senior citizens
get a lot of prizes
make full use of their spare time
For community
be more harmonious
38 And then is about the reasons why they want to participate.
For senior citizens, they can not only get a lot of prizes, but also make full use of their spare time.
And after some days, senior citizens can find many friends and then feel less strange by participating the community activities frequently.
For community, it also can be more harmonious.
39
SOLUTION: PRIZES
paper towels : 10 tickets
desk calendar : 50 tickets
shopping bags : 50 tickets
salt : 30 tickets
…
39 Our prize is mostly about the daily necessities such as paper towels, desk calendars, shopping bags, and salt and so on.
DT final presentation.key - 13 July 2017
40
SOLUTION: STANDARD
senior citizens with strangeness can take part in the community activities more frequently
more senior citizens are willing to join activities
40 Finally, when senior citizens with strangeness can take part in the community activities more frequently ,or more senior citizens are willing to join in the activities, we can say our bonus system is effective.
41
SOLUTION: RESULTS
make friendssome senior citizens
with strangenessjoin community
activities
strangeness decrease
happiness increase
41 In this way, some senior citizens, who always feel strange about their neighbors, can make friends after joining in community activities, and their strangeness may decrease and their happiness can increase.
Contents⽬目录
INTRODUCTION
TOPIC
REFRAME
RESEARCH
SOLUTION
SUMMARY
42
42
DT final presentation.key - 13 July 2017
SUMMARY
43
change our goal
43 I’m Li haoyan, and this is the summarize of our task. We change our goal several times due to our gradually deepen work
SUMMARY
44
change our goal
choose our HMW
eliminate the strangeness
of senior
44 and finally we choose to find the answer of how might we eliminate the strangeness of senior citizens and improve the happiness of them.
SUMMARY
45
change our goal
choose our HMW
find the solution
bonus system
45 We use the bonus system to solve our problem.
DT final presentation.key - 13 July 2017
SUMMARY
46
Promotion: more seniors integrate into the group
Weaknesses: lack of supervisor
46 If our scheme could be generalized, more and more seniors would integrate into the group and be much happier. But our solution has a few weaknesses. For example, we don’t find a good supervisor 'sjuːpəvaɪzə for the system, some people and the neighborhood committee kə'mɪtɪ might cheat for prizes. Maybe we could ask the superior suːˈpɪərɪə of neighborhood committee for help. We strive hard to overcome the disadvantage but we failed because of the limited time and resource. The system of bonus is very useful in many fields and it is also very helpful for seniors. Hope every senior can have a happy life. That’s all. Thank you.
16
THANK YOU
47
47
DT final presentation.key - 13 July 2017