1 General Chapter 2008-12-09 Master Doc

AMADEUS TRANSACTION GUIDE

Chapter 1 – General

09 December 2008

INDEX

Sign In/Out ...........................................................................................................................................4

Sign in (JI, JM, JX, JB, KS, JD) ........................................................................................................ 4 Sign out (JO, JO*)........................................................................................................................... 4 Set preferences for your own sign in (JGD, JGH, JGU)............................................................... 5

Scrolling (MD, M, MU, MB, MT, MS, MP, MN, MY, MU, MDR, MD-) ........................................................6

Repeat Last Entry (RE, RE2, RE/LONG).............................................................................................7 Pre-Programmed Function Keys (F1, F3, F5, F7, F8, F9, F10, F11, F12)...................................7 Amadeus Information System and Help ......................................................................................8 General information (GD, GG, TG) ................................................................................................ 8 Ground transportation - Sweden (GGSUR, GGAUX).................................................................... 9 Printing commands (GL) ............................................................................................................... 9 Scrolling/navigating commands (GSL, GP, GN) .......................................................................... 9 HELP on transactions (HE)........................................................................................................... 9

Timatic - Travel Information Manual ...........................................................................................10 General description (TIRULES, TINEWS, TIRGL, TIDFT, TI)......................................................... 10 Visa and vaccination (TIFA, TIRA)............................................................................................... 10 Visa regulations only (TIFV, TIRV) .............................................................................................. 10 Vaccinations only (TIFH, TIRH) ................................................................................................... 10 With reference to PNR-segment (TIFA, TIRA, TIFV, TIRV, TIFH, TIRH) ...................................... 11 Electronic Travel Authority (ETA) (TIETAR, TIETAQ, TIETAH) ................................................... 11

Amadeus Printouts (WRA, WRS, GL, JGU) .....................................................................................11 Amadeus Itinerary (RIR, RIM, IEP, IBP, IED, IBD, IEPJ, IEBJ, IEDJ, IBDJ).........................................12 Amadeus itinerary............................................................................................................................... 12 Amadeus itinerary+… ......................................................................................................................... 12

Amadeus E-mail ...............................................................................................................................13 General description..................................................................................................................... 13 Set values for office/terminal (WM/, WM)................................................................................... 13 Send itinerary messages (IEP-, IBP-) ......................................................................................... 13 E-mail log/queue (WM/, WMN, WMNO, WML, WMLO)................................................................... 13

Currency Calculation (FQC, FQA)...................................................................................................14 IATA rate of exchange (ROE) (FQA)........................................................................................... 14 Currency calculations (FQC) ...................................................................................................... 14

Minimum Connecting Time (DM, DMS, DM?, DMI) ........................................................................14 Conversion of Codes ......................................................................................................................15 General conversion of codes (DNN, DAC, DNS, DNC, DX)…… .............................................. 15 Translation into Danish of Greenlandic city names/codes…….............................................. 16 Geographical conversions (DB, DAN, DAC, DNS, DC,)............................................................... 17 Air conversions (DNA, DNE, DX) ................................................................................................. 18 Hotel conversions (DNH, DNN).................................................................................................... 18 Car conversions (DNC)................................................................................................................ 18 Other conversions of codes (DNP, GGCODE)............................................................................ 18

INDEX

Other Conversions...........................................................................................................................19 Day and date (DD)........................................................................................................................ 19 Time (DD) ...................................................................................................................................... 19 Tax (DF) ........................................................................................................................................ 19 Mathematics (DF)......................................................................................................................... 20 Weights and measures (DKMK, DKKM, DKFC, DKCF, DKPK, DKKP) ........................................... 20

Common AIRIMP Abbreviations ..................................................................................................20

Changes made in this version (12December2008) compared to last version (02March2006):

Removed all references to CruiseMatch (page 7)

Added example to include room rate description for hotel segments in Amadeus Itinerary (page 12)

Chapter 1 - General

© Copyright Amadeus Scandinavia Page 4 of 20 09.12.2008

Sign In/Out HE SIGN IN

Sign in: HE JI

You must sign in to make reservations and create PNRs. Your sign in code consists of four numbers and two letters. The letters are your personal agent ID. Amadeus have six work areas, A-F. This means that you can work with up to six PNRs at the same time, one in each area. Several persons may share a terminal. In this case each person has his/her own area. Do not leave a PNR unfinished for more than 90 minutes. If you have not made End of Transaction, you will lose the updates made after 90 minutes. Air, car and hotel segments need to be finalised within 59 minutes. Remember to sign out of all work areas every day. Sign in to first available area.........................................JI2345XY/AS - to area A only..............................................................JIA2345XY/SU - to several areas in one transaction.............................JIB/C/D2345XY/AS - to all areas ..................................................................JI*2345XY/AS Note: Some customer profiles, queue handling and administration commands require duty code

SU. Move to area C..............................................................JMC - agent XY's area ..........................................................JMXY Note: When moving from one area to another you can choose to get a warning message if you

have an active PNR in the area you move to, or you can choose to get an automatic redisplay of the PNR. This function is driven by an office profile indicator. If your office wants automatic redisplay an order must be sent to Amadeus to activate this function.

Sign in new area with same sign in code......................JXB Redisplay sign in message ...........................................JB Suspend work area temporarily ....................................JS Display active areas......................................................JD Note: JD-display will give you information regarding status in each area signed into. For instance

time lapsed since last entry, queue category for sign sortation, which queue is being worked, status of PNR (display or create), first name entered (PNR creation), and which language code is signed.

Sign out: HE JO

Sign out of active work area..........................................JO - of multiple work areas.................................................JOB/C/D Sign out from all your own work areas..........................JO*

Chapter 1 - General


Sign In/Out, continued HE SIGN IN

Set preferences for your own sign in: HE JGU

Display list of preferences available..............................JGD/P Display history of updates, own sign in.........................JGH Update language preference ........................................JGU/LNG-DK - TST preference (Cryptic or Panel)..............................JGU/TST-C or JGU/TST-P Reset preference to default EN ....................................JGR/LNG Add ST-ALL automatically...........................................JGU/HST-Y HE HA Remove automatic ST-ALL .........................................JGU/HST-N HE HA Include associated locations DAN ...............................JGU/DNI-Y HE DAN Remove automatic associated locations ......................JGU/DNI-N Add negotiated rate codes, hotel (max 8).....................JGU/HSR-ABC-DEF-WKD HE HA Add AR-ALL automatically ..........................................JGU/AAR-Y Default to merge display profiles...................................JGU/PMG-C HE PD Update Travel Assistance provider preference.............JGU/IPV-XXXX HE IL - Travel Assistance product preference ........................JGU/IPD-XXX Include sign in number on printouts ..............................JGU/IHW-Y Remove sign in number from printouts.........................JGU/IHW-N Travel Choice (see Travel Choice, Customer Profile chapter for more information) default display options:

Select default enriched hotel display ............................JGU/CSH-E - preferred car display ...................................................JGU/CSC-P - twin air display ............................................................JGU/CSA-T Automatic flight details for hotel segments ...................JGU/EFI-N Note: If you are updating AIS-pages we recommend that you use language code EN. If you are

signed in with e.g. DK, you will create a new (blank) page with your language code in the heading.

Chapter 1 - General


Scrolling HE SCROLLING

Scrolling

Some displays like availablility displays or AIS pages take up more space than is available on your terminal screen. In such cases you can use scrolling entries that allow you to move around within the display so that you can get to the information that you want quickly and easily. Move down one screen.................................................MD or M or <F8> - down 15 lines ..............................................................MD15 - up one screen .............................................................MU or <F7> - up 15 lines ..................................................................MU15 - to bottom .....................................................................MB - to top (and index for that page)...................................MT - to line 650 ...................................................................MS650 - previous (redisplay page) ...........................................MP - next day (air, car, car hotel displays) ..........................MN - previous day (air, car, hotel displays) .........................MY - original (first) display (air displays) .............................MO - remainder of text (PNR, profile displays)....................MDR - to specified text string (fare quote displays) ...............MD-text - to next occurrence of string ........................................MD- Note: MD-text may be used in all displays that show )> at the bottom of the screen, indicating that

more information is available. You may also use MU-, MT- and MB-. Note: MDR will not repeat lines already displayed on previous screen. Note: MO will return to the original screen (after having used MD, MU, MN and MY entries). These entries will work on your latest displayed text. If you have displayed a flight schedule (e.g. SN) followed by an AIS-page, the MP input will redisplay your AIS-page. If you want to return to an earlier display, combine your scrolling command with the code for the display you want to return to. Move to previous SE-display ........................................MPSE - to bottom of previous GG-display...............................MBGG - up on previous FQP-display.......................................MUFQP - to the top of previous FXP-list ....................................MTFXP Note: The selection of scrolling entries may vary from product to product.

Chapter 1 - General


Repeat Last Entry HE RE

Repeat last entry:

Repeat last entry ...........................................................RE - second last entry.........................................................RE2 Display long PNR history ..............................................RE/LONG Note: You may resend the entry as it is, or modify entry/options before resending. Note: RE/LONG puts your terminal into a display mode which enables you to read a PNR history

when you get DISPLAY IS TOO LONG, PRINT PNR. This command can also be used for other long displays

Pre-Programmed Function Keys

Pre-programmed function keys:

To provide short cuts most Amadeus connected terminals in Scandinavia have access to pre-programmed keys: Help ...............................................................................F1 ET .................................................................................F3 IG ..................................................................................F5 MU ................................................................................F7 MD ................................................................................F8 Erase rest of line ...........................................................F9 - rest of screen ..............................................................F10 Insert line.......................................................................F11 Delete line .....................................................................F12

Chapter 1 - General


Amadeus Information System GG AIS

General information:

Amadeus Information System is the Amadeus central source of information. Three main areas of information are available:

Maintained by providers (airlines, hotel and car companies, and other service providers)

Maintained by Amadeus (centrally or locally in Scandinavia)

Maintained by your own office Information can be displayed during a PNR session. To redisplay the PNR enter RT. To redisplay the latest AIS-page enter MPGG. The system is accessed by use of quick-paths, entries consisting of easy to remember words. Use AIS - no search for manuals - always up to date! Your office information ..................................................GD Amadeus information for Lithuania ...............................GGAMALT News in Amadeus .........................................................GGNEWS Index of all AIS categories ............................................GGAIS Alphabetical index by initial ...........................................GGC Index of AIS-pages regarding airlines...........................GGPCA Information of specific airline by pre-fix.........................GGPCAIB Specific airline’s index page..........................................GGAIRSKINDEX City information for specific airline ................................GGAIRLHSTO Note: Airline LH has included extensive lists, in cities they operate, on e.g. phone numbers for other

airlines and for embassies in their AIS-pages. Index of car rental companies.......................................GGCAR Index of Hertz pages.....................................................GGCARZE Avis information for specific airport ...............................GGCARZILGW - go directly to line 650, vehicle types ...........................GGCARZELGW.650 Index of hotel chains .....................................................GGHTLALL Overview on special products, which chains ................GGHTLSPEC Index of Sheraton pages...............................................GGHTLSI Holiday Inn policy page.................................................GGHTLHIPOLICY Index of other service providers....................................GGAUX Country list by initials ....................................................GGCOUB Country index by two letter ISO-code ...........................GGCOUBE Specific information on a topic ......................................GGCOUBECLIMATE Airport information, include airport code .......................GGAPTVST Calendar, include year/month .......................................GGCAL01MAY Fare quote information..................................................GGFQT - booking classes per carrier.........................................GGFQTLHRBD Airlines participating in BSP Scandinavia .....................TGBD-SC General sales agreement (specify country code) .........TGGSD-DK Code explanations (status/advice/action) .....................GGCODE Code explanations (by first letter) .................................GGCODEX Weather information, specify city code .........................GGWEABRU

Chapter 1 - General


Amadeus Information System, continued GG AIS

Ground transportation - Sweden:

Ground transportation, Sweden, index .........................GGSUR - information for specific airport.....................................GGSURVXO - same for place of departure (3 first letters).................GGSURHAEGGVIK For offices outside Sweden...........................................GGSURSWEDEN Printing commands: HE GL

Print of entire AIS-page (up to 999 lines)......................GL - line 40 to 75 only.........................................................GL40-75 - 10 lines from top of displayed text ..............................GL/10 Scrolling/navigating commands:

Search for string of characters......................................GSL/text/ Move to page 3 (e.g. specified in index) .......................GP3 - to specific page via keyword.......................................GPNEW Back to main index (some exceptions) .........................GP1 Display same page in French .......................................GP;FR List of NEWS pages updated last 2 days .....................GN - updated last 10 days...................................................GN10 Note: GN will only list pages in the same language code as you have signed in with. Note: See Scrolling for other scrolling commands within same page (lines). HELP on transactions:

Amadeus HELP-pages provide up to date procedures and descriptions on all Amadeus transactions. General description about the HELP-system................HEHELP Alphabetical index, first character ................................HEC Index on all HELP categories........................................HE or <F1> HELP on the car product...............................................HECAR HELP on car availability ................................................HECARAVAIL You know the command, but want details ....................HECA HELP for last transaction code .....................................HE/ Latest changes to HELP pages ....................................HEUPDATES Step-by-step approach to tasks ....................................HESTEPS Note: Scrolling/navigating commands for AIS are also applicable for HELP.

Chapter 1 - General


Timatic - Travel Information Manual HE TI

General description:

Use Timatic (TIM) in Amadeus - no searching for manuals - always updated! Timatic also maintain their own HELP-pages - TIHELP. TIM rules .......................................................................TIRULES TIM news.......................................................................TINEWS Display group codes and group names ........................TIRGL Display member countries from group codes ...............TIRGL/CHOL Information on airport tax for Manila .............................TIDFT/MNL/TX - on pets in Great Britain ...............................................TI/GB/PETS City information contains the following topics:

CS-Customs CY-Currency GE-Geography HE-Health VI-Visa TX-Airport tax PA-Passport For information on visa and vaccinations, insert NA-nationality, AR- alien resident (foreigner resident in another country), EM-point of embarkation, DE-destination, TR-transfer points, VT-country visited within 6 days of embarkation. List each item on separate lines. Visa and vaccination:

TIM report on everything...............................................TIRA Retrieve mask: TIFA Nationality Norwegian (add if SEMN) ...........................NA SEMN/NO Alien resident ................................................................AR ES Embarkation Gothenburg..............................................EM GOT Destination Bombay and Bangkok................................DE BOM/BKK Transfer in Amsterdam and Warsaw ............................TR AMS/WAW Visited Tel Aviv less than 6 days prior ..........................VT TLV Press <enter> after the last city code. Visa regulations only:

TIM Report on visa........................................................TIRV Retrieve mask: TIFV Nationality Swedish.......................................................NA STO Alien resident ................................................................AR ES Destination Algeria and Nairobi ....................................DE ALG/NBO Transfer in Amsterdam and Cairo.................................TR AMS/CAI Press <enter> after the last city code. Vaccinations only:

TIM Report on vaccinations ..........................................TIRH Retrieve mask: TIFH Embarkation Copenhagen ............................................EM CPH Destination Beijing and Auckland .................................DE PEK/AKL Transfer in Hong Kong..................................................TR HKG Visited Lagos less than 6 days prior .............................VT LOS Press <enter> after the last city code. Note: You can either retrieve the applicable mask (e.g. TIFA), and then fill in the fields, or you can

enter all elements manually.

Chapter 1 - General


Timatic - Travel Information Manual, continued HE TI

With reference to PNR-segment:

Visa information for Latvian citizen, S4-6 .....................TIRV/NALV/S4-6 General health information, segments 4-5....................TIRH/S4-5 Electronic Travel Authority (ETA): HE TI

Australian visa application/verification may be made electronically, via ETA, for participating airlines and participating countries. Valid for: - nationals of a country supporting ETA - travelling on a participating airline (all legs of the journey) Visa application .............................................................TIETAR - enquiry ........................................................................TIETAQ - history enquiry.............................................................TIETAH - check in enquiry ..........................................................TIETAC Note: For information regarding ETA and ETA Manual, please contact the Australian Embassy in

Berlin.

Amadeus Printouts HE PRINT

Amadeus printouts:

For certain commands you may request the system response to appear on your printer rather than on your screen. This is not a print screen function. For that feature you simply press the print key. Note: WRS (with the same options) serves as a print key if your terminal does not support print

screen. Print an availability display............................................WRA/AE12DECLON14 HE WRA - an active PNR .............................................................WRA/RT - PNR-history.................................................................WRA/RH Retrieve and print a PNR ..............................................WRA/RTA0B1C2 Print a message queue (in Queue Mode).....................WRA/QU - list of travellers associated to specific firm. ................WRA/PLT//COMPANY - list of company profiles ...............................................WRA/PLC - displayed customer profile ..........................................WRA/PD - from a similar name list (Past Date Records) .............WRA/REPDP*A0B1C2 - an entire HF-page ......................................................WRA/HF - an entire hotel list........................................................WRA/HLLON - a fare quote note or display ........................................WRA/F - an entire AIS-page (up to 999 lines) ...........................GL HE GL - 10 lines from top of screen .........................................GL/10 - specific lines................................................................GL180-220 Include sign in number on printouts (WRA) .................JGU/IHW-Y Remove sign in number from printouts (WRA) ............JGU/IHW-N

Chapter 1 - General


Amadeus Itinerary HE ITINERARY

Amadeus itinerary:

The Amadeus Itinerary can be generated either on the screen or as a print. For PNRs with several names, an itinerary is generated for each traveller unless you ask for one itinerary common for all (joint itinerary). Personal message - updated individually .....................RIRBON VOYAGE HE RIR - customised elements, add to PNR .............................RIM/M2,5-10 HE RIM Select customised elements for itinerary ......................IEP/M2,4,9 HE IE Note: See Office Profile Update (Administration chapter) for how to update customised elements

in office profile. Print extended itinerary - and joint ................................IEP IEPJ - basic itinerary - and joint.............................................IBP IBPJ Display extended itinerary - and joint............................IED IEDJ - basic itinerary..............................................................IBD IBDJ Select language ............................................................IEP/LPNO Specify segments and/or passengers...........................IEP/S3,9-11/P2,4 - order of segments .......................................................IEP/3-4,7,5 - add room rate description for hotel segment ..............IEP/HT Combination ..................................................................IEP/LPFR/S4/P3 Print ticket and itinerary (per TST) ...............................TTP/IEP «Pre-book» itinerary when ticketing..............................FVLH/IEP Note: Itinerary is automatically printed in the language with which you are signed in. Note: The following language codes may be used: DAnish, DUtch, ENglish, FRench, GErman, ITalian, NOrwegian, POrtugese, SPanish,

SWedish. Note: Itinerary printed from a group PNR will have names placed below the group name. If joint

itinerary is selected the group name is printed at the top, and the individual names at the bottom.

Amadeus Itinerary+:

The Amadeus Itinerary+ is a payable add-on product, which must be ordered. These options are available:

Amadeus Itinerary Fax+

Amadeus Itinerary ATB+

Amadeus Itinerary Print+ (paper printout) – free of charge

Amadeus Itinerary E-mail+

Amadeus Itinerary SMS+ Standard

Amadeus Itinerary SMS+ Premium For more information, as well as user guides, see the ProductInfo section (Amadeus products) in Zone - //zonelight.sca.amadeus.com, via Amadeus Selling Platform or via www.amadeus.com/sca.

Chapter 1 - General


Amadeus E-Mail HE EML

General description:

The message type EML has been created to facilitate sending of Amadeus Itinerary to en E-mail address. Since many terminals do not support the @ (at) sign or the _ (underscore), alternative solutions have been created: Replace @ with AT (space on both sides)...................NAME AT COMPANY.NO - or capital Ø (or Ö).......................................................NAMEÖCOMPANY.SE Replace _ with U...........................................................DK U NAME AT COMPANY.DK Set values for office/terminal:

To register your terminal ID ..........................................WM/ Show last message at top of own queue index ............WM/ORD/TOP - of office queue index...................................................WM/ORDO/TOP - at the bottom of own queue index...............................WM/ORD/BOT - of office queue index...................................................WM/ORDO/BOT Create agent reply-to address ......................................WM/ADD/RPY/e-mail address - office reply-to address ................................................WM/ADD/RPYO/e-mail address Delete agent reply-to address.......................................WM/DEL/RPY Display office reply-to address......................................WM/DIS/RPYO Add nickname address ............................................. WM/ADD/NIC/EML/LIZ/EML e-mail address Change nickname address ....................................WM/CHA/NIC/EML/LIZ/2/EML e-mail address Delete nick name address ............................................WM/DEL/NIC/EML/LIZ/3 Note: You can add a group of e-mail addresses for the same nickname. Note: The E-mail address stored in the office profile (EML indicator) will be used by default if no

alternative reply-to address has been set for the agent/office. We recommend that you use reply-to addresses.

Note: It is possible to set nicknames, both personal and for the entire office, for frequently used E-mail addresses, see HEEML.

Send itinerary messages:

Send E-mail itinerary from displayed PNR ...................IEP-EML-ED.FOX AT IBM.COM - using the APE-element in the PNR............................IEP-EMLA - using nickname...........................................................IBP-EMLN-LIZ Note: For a complete list of Amadeus Itinerary commands, see Amadeus Itinerary. E-mail log/queue:

View message log .........................................................WM/LOG Display agent message queue index............................WM/MSG - for different agent (specify terminal ID) ......................WM/MSG/771E1234 - for office ......................................................................WM/MSG/O Display next message from queue, agent ....................WMN - for office ......................................................................WMNO Display last message from queue, agent......................WML - for office ......................................................................WMLO Display statistics per agent ...........................................WM/HST - for office ......................................................................WM/HST/O

Chapter 1 - General


Currency Calculation HE FARE CURRENCY

IATA rate of exchange (ROE): HE FQA

Today's ROE, own currency .........................................FQA - specific currency .........................................................FQAITL Today's ROE, different city ...........................................FQA*ROM - via country code..........................................................FQA*DE - via country name.........................................................FQAGERMANY Old ROE (departure city must be included) ..................FQA*CPH/24FEB02 Currency calculations: HE FQC

From own currency to NUC ..........................................FQC300/NUC - NUC to own currency..................................................FQC37.87NUC - NUC to specific currency ............................................FQC37.87NUC/GBP - specific currency to NUC ............................................FQC1000EUR/NUC Between different currencies ........................................FQC1200EUR/GBP - different currencies, all rates.......................................FQC1200EUR/GBP/A - with specific currency rate ..........................................FQC1200EUR/GBP 3.06 Check rates for country, via country code ....................FQC*GB - via city code ................................................................FQC*LON - for different date (maximum 12 months back) ............FQCEUR/24FEB02

Minimum Connection Time HE MCT

Minimum connection time:

Display all MCTs for city, multiple airports....................DMLON HE DM - specific airport.............................................................DMCDG - MCT between airports ................................................DMCDG-ORY Exceptions, arriving with specific carrier.......................DMSK/CDG - carriers and airports....................................................DMDL/JFK-LGA/US - between terminals.......................................................DMLHR1-LHR4 - specific date period.....................................................DMLH/FRA/LH/01NOV02 Mask for specific connections (flight numbers).............DMS Availability - between leg 2 and 3 in line 3....................DM3/2 - between line 2 and 12 in dual display.........................DM2*12 PNR - between segments 2 and 3 ................................DM2 - between segments 2 and 4.........................................DM2/4 Decode entry/display.....................................................DM? Note: First check the general MCT. References to exceptions may appear for certain carriers. Check segment continuity and MCT, entire itinerary....DMI - from specified segment...............................................DMI9 - from specified segment to specified segment ............DMI3/9

Chapter 1 - General


Conversion of Codes HE CONVERT

General conversion of codes:

Display airport list for city ..............................................DBMANCHESTER HE DB City or airport name, display code ................................DANMANCHESTER HE DAN City in specific country ..................................................DANPARIS/FR Using part of city name .................................................DANSING City without airport (100% match).................................DANSALISBURY/S Note: Your sign in code may be set to include associated cities automatically, otherwise separate

displays are required. See Set preferences to sign in code for more information. Using abbreviations.......................................................DANST TROPEZ N-North S-South E-East W-West ST-Saint STE-Sainte FT-Fort GEN-General PT-Port PK-Park IS-Isle MT-Mount Display city name from code.........................................DACSVG HE DAC - all associated non-airport cities ..................................DACFRA/ALL Decode state in USA.....................................................DNSUSCA AU-Australia AR-Argentina BR-Brazil CA-Canada US-United States List all states in Australia ..............................................DNSAU HE DNS Decode state code ........................................................DNSUSTX Name of state, display code..........................................DNSALBERTA Name of state - shorter than 5 characters ....................DNSIOWA* Name of country, display ISO code ..............................DCFRANCE HE DC Country code, display name .........................................DCES Name of airline, display code........................................DNADELTA HE DNA Airline code, display name ............................................DNABU Airline numeric code, display name .............................DNA001 Airline alliance ...............................................................DNAOW Hotel chain code, display name....................................DNHRT HE DNH Master chain code, display name .................................DNHEC Hotel chain code list starting with R..............................DNHR Display chain code from name......................................DNHHILTON Decode negotiated rate code hotel ...............................DNNIKE HE DNN Encode negotiated rate code hotel ...............................DNNIKEA Car company code, display name.................................DNCZD HE DNC Car company list starting with E....................................DNCE Display car code from company name .........................DNCALAMO Other providers, cruise lines .........................................DNPRCCL - insurance companies..................................................DNPAIG Equipment type, display name......................................DNEM11 HE DNE - non-air type equipment ...............................................DNETRN - display code ................................................................DNEFOKKER List available connection points for city pair .................DXRIXSEL HE DX Display list of codes starting with e.g. A........................GGCODEA List of action/status/advice codes .................................GGCODE

Chapter 1 - General


Conversion of Codes, continued HE CONVERT

Translation into Danish of Greenlandic city names/codes: City name in Danish: City name in Greenlandic: City code

Ammassalik Ammassalik AGM Christianshaab Qasigiannguit JCH Constable PYNT Nerlerit Inaat CNP Egedesminde Asiaat JEG Frederikshaab Paamiut JFR Godhavn Qeqertarsuaq JGO Godthaab Nuuk GOH Groennedal Kangilinnguit JGR Holsteinsborg Sisimiut JHS Jakobshavn Ilulissat JAV Julianehaab Qaqortoq JJU Kulusuk Kulusuk KUS Nanortalik Nanortalik JNN Narsaq Narsaq JNS Narsarsuaq Narsarsuaq UAK Thule Pituffik THU Qaanaaq Qaanaaq NAQ Scorebysund Ittoqortoormiit OBY Sukkertoppen Maniitsoq JSU Søndre. Strømfjord Kangerlussuaq SFJ Upernavik Upernavik JUV Uummannaq Uummannaq UMD

Chapter 1 - General



Geographical conversions:

Display airport list for city ..............................................DBMANCHESTER HE DB City or airport name, display code ................................DANMANCHESTER HE DAN City in specific country ..................................................DANPARIS/FR Using part of city name .................................................DANSING City without airport (100% match).................................DANSALISBURY/S Note: Your sign in code may be set to include associated cities automatically (see Set preferences

for you sign in) otherwise separate displays are required. Using abbreviations.......................................................DANST TROPEZ N-North S-South E-East W-West ST-Saint STE-Sainte FT-Fort GEN-General PT-Port PK-Park IS-Isle MT-Mount Display (up to 10) closest airports to IATA city .............DANCOPENHAGEN/N - refer to similar name list..............................................DAN3 Note: DAN/N applies only in countries with Points of Reference (see Points of Reference) Display city name from code.........................................DACSVG HE DAC - all associated non-airport cities ..................................DACFRA/ALL Decode state in USA.....................................................DNSUSCA AU-Australia AR-Argentina BR-Brazil CA-Canada US-United States List all states in Australia ..............................................DNSAU HE DNS Decode state code ........................................................DNSUSTX Name of state, display code..........................................DNSALBERTA Name of state - shorter than 5 characters ....................DNSIOWA* Name of country, display ISO code ..............................DCFRANCE HE DC Country code, display name .........................................DCES

Chapter 1 - General



Air conversions:

Name of airline, display code........................................DNADELTA HE DNA Airline code, display name ............................................DNABU Airline numeric code, display name .............................DNA001 Airline alliance ...............................................................DNAOW Equipment type, display name......................................DNEM11 HE DNE - non-air type equipment ...............................................DNETRN - display code ................................................................DNEFOKKER List available connection points for city pair .................DXRIXSEL HE DX Hotel conversions:

Hotel chain code, display name....................................DNHRT HE DNH Master chain code, display name .................................DNHEC Hotel chain code list starting with R..............................DNHR Display chain code from name......................................DNHHILTON Decode negotiated rate code hotel ...............................DNNIKE HE DNN Encode negotiated rate code hotel ...............................DNNIKEA Car conversions:

Car company code, display name.................................DNCZD HE DNC Car company list starting with E....................................DNCE Display car code from company name .........................DNCALAMO Other conversions of codes:

Other providers, cruise lines .........................................DNPRCCL HE DNP - insurance companies..................................................DNPAIG Display list of codes starting with e.g. A........................GGCODEA List of action/status/advice codes .................................GGCODE

Chapter 1 - General


Other Conversions HE CONVERT

Day and date: HE DD

Today's date..................................................................DD Day of the week for specific date ..................................DD19JUL - for a future date...........................................................DD31DEC03 - a number of days later ................................................DD12APR/21 - a number of days earlier .............................................DD15MAR/-35 - both earlier and later ...................................................DD15MAR/-14/15/275 Number of days between dates ....................................DD03MAR/25APR - between dates and year .............................................DD03DEC02/12FEB03 Time: HE DD

Time in BKK now compared to local time .....................DDBKK Time in DEL when time is 1500 in CPH........................DDCPH1500/DEL Time in NYC when UTC (GMT) is 1830 .......................DDZZZ1830/NYC Time difference between cities .....................................DDCCS/AAR Time difference between a city and UTC......................DDCPH/ZZZ Travel time between departure and arrival ...................DDCPH0935/DEL2335 - US time zone E on arrival ...........................................DDP0640/E2229 Time difference across date line ...................................DDNCE1800/SYD0400+2 Tax: HE DF Find tax amount and total incl. tax, and/or - tax amount and base fare ...........................................DF368P10 Mathematics: HE DF

Addition .........................................................................DF50;40 Subtraction ....................................................................DF20-10 Multiplication .................................................................DF35*3 Division..........................................................................DF40/12 Combination of calculations ..........................................DF18*5;44 Combination, calculation in brackets first .....................DF18*(5;44) Weights and measures: HE DK

Miles to kilometres ........................................................DKMK30 Kilometres to miles........................................................DKKM50 Fahrenheit to Celsius ....................................................DKFC90 Celsius to Fahrenheit ....................................................DKCF32 Pounds to kilos..............................................................DKPK88 Kilos to pounds..............................................................DKKP40

Chapter 1 - General


Common AIRIMP (Air Traffic) Abbreviations

Common AIRIMP (Air Traffic) abbreviations:

Airlines use abbreviations for messages and questions, some of which are listed below. It is recommended that you use the same abbreviations: About .........................................ABT First available............................ FRAV According ..................................ACC Flight ......................................... FLT Advise........................................ADV Follow........................................ FLW - acceptance..............................ADAC From.......................................... FM - arrival ......................................ADAR Forward..................................... FWD Address .....................................ADS For your information.................. FYI Advise disposition of space.......ADSP Hotel accommodation ............... HTL - if duplicate booking .................ADB In accordance with .................... IAW - if not OK ..................................ADNO If unable .................................... IFUN - name .......................................ADVN Immediately............................... IMDT Again .........................................AGN Including.................................... INCL Alternative .................................ALTN Incorrect .................................... INCOR Airport........................................AP Information ................................ INFO Approximately ...........................APPROX Misconnection ........................... MSCN Arrival ........................................ARR Message ................................... MSG Arrival unknown.........................ARNK No action................................... NAC As soon as possible ..................ASAP Negative .................................... NEG Advise schedule change ...........ASC No connection ........................... NOCN Available....................................AVBL No traffic rights.......................... NOTR Baggage....................................BAG Not operating ............................ NOOP Before........................................BFR Names to be advised ................ NTBA Between ....................................BTW Office......................................... OFC Confirm......................................CFM Please ....................................... PLS Clarify ........................................CFY Passenger................................. PSGR Check ........................................CK Proceed..................................... PROC Cancel .......................................CNL Possible..................................... POSS Company...................................CO Received ................................... RCVD Condition ...................................COND Reference ................................. REF Continue....................................CONTF Reservation............................... RES In connection with .....................CONX Request..................................... REQ Correction..................................COR Repeat....................................... RPT Copy..........................................CPY Request for reply....................... RQR Contact ......................................CTC Request if desired ..................... RQID - at travel agency.......................CTCT Schedule/d ................................ SKED Do all possible...........................DAPO Scheduled time of arrival .......... STA Direct(ly) ....................................DCT - time of departure..................... STD Definitely travelling ....................DEF TRVLG Service ...................................... SVC Delay .........................................DEL Traffic ........................................ TFC Departure ..................................DEP Tomorrow.................................. TMW Destination ................................DEST Travel ........................................ TRVL Deliver .......................................DLVR Until further notice..................... UFN Effective.....................................EFF Unable....................................... UNA For instance ..............................EG Unknown ................................... UNK Equipment .................................EQPT Will advise................................. WILAD Estimated time of arrival............ETA Will comply................................ WILCO - time of departure.....................ETD Will revert .................................. WILRE

Documents

1 General Chapter 2008-12-09 Master Doc