1 Federal Office of Child Support Enforcement Child Support Enforcement 30 Years of Exchanging Data Experiences & Lessons Learned 2006 Global Justice XML

1Federal Office of Child Support Enforcement

Child Support Enforcement

30 Years of Exchanging Data

Experiences & Lessons Learned

2006 Global Justice XML Data Model User’s Conference

September 2006


Agenda

• Legislative History

• Child Support Enforcement Program

• Data Exchanges

• Data Access

• Experiences

• Data Sharing Initiatives

• Future Directions


Legislative History

1993

1993

1988

1988

1996

1996

1975

1975

Title IV-D of Social Security Act Purpose: Established federal program

Title IV-D of Social Security Act Purpose: Established federal program

Omnibus Budget Reconciliation Act (OBRA)Purpose: To increase paternity establishment

Omnibus Budget Reconciliation Act (OBRA)Purpose: To increase paternity establishment

Family Support Act (FSA)Purpose: Place increased emphasis on enforcement remedies

and paternity

Family Support Act (FSA)Purpose: Place increased emphasis on enforcement remedies

and paternity

Child Support Enforcement Amendments (CSE)Purpose: Major reform and required techniques

Child Support Enforcement Amendments (CSE)Purpose: Major reform and required techniques

Personal Responsibility and Work Opportunity Reconciliation Act of 1996

Purpose: To restructure the welfare system

Personal Responsibility and Work Opportunity Reconciliation Act of 1996

Purpose: To restructure the welfare system

1984

1984


The Child Support Enforcement Program


The Child Support Enforcement Program

• Federally Funded

• State Administered

• State or County Operated

Challenges....Cross Jurisdictional Program


Office of Child Support Enforcement Responsibilities• Provide Policy Guidelines to States

• Provide Funding

• Provide Technical Assistance

• Ensure Compliance

• Operate the Federal Parent Locator Service (FPLS) & Federal Income Tax Refund Offset


State Responsibilities

• Administer the Child Support Enforcement (CSE) Program

• Deliver Program Services

• Operate State Parent Locator Service (SPLS)


State Functions

• Locate Non-Custodial Parents

• Establish Paternity

• Establish Orders Using State Guidelines

• Enforce Orders

• Review and Adjust Orders

• Monitor and Distribute Collections

• Cooperate in Interstate Enforcement


• Numerous Jurisdictions

• Various Operating Modes – Judicial, Administrative

• Numerous Systems

• Common Business Need to Exchange Data

The National Community

Challenges....A need for automation


The Child Support Enforcement Process

Locate Enforcement

Tools AreUsed ToEnsurePayments

Collections/Distribution

Funds AreReceivedAndDistributed

Establishment

Paternity IsEstablishedAnd/OrFinancialObligations

Are Set

CaseInitiation

The CaseBegins

Missing Data Is Sought To Locate The Non-CustodialParent AndHis/HerAssets


Data Exchanges


Child Support Community• Communication link for 54

diverse CSE automated systems for the purpose of exchanging interstate case information between IV-D agencies

• 50 States• District of Columbia, Puerto Rico, Guam, and the Virgin Islands

Various platfo

rms &

Technologies


The Big Picture - State/Federal

SDU

SDNH

Empl.Empl.

SDU

SDNH

EFT/EDI EFT/EDI

CSENetSCRSCR

SWSSWS

SCRSCR

SWSSWS

FPLS

ExternalExternalSourcesSources

FCRFCRNDNHNDNH

SWA

FederalAgency

QW & UI

QW & NH

C:DNew Hire Data

Case

Reg

istry

Data

MultistateFinancial

Institutions

PassportDenial

Tax/AdminOffset

Direct Income WH

FI EFT/EDIFIEFT/EDI

Legacy

Systems


The Big Picture - State Level

StateStateWideWide

System System

State CaseState CaseRegistryRegistry

FinancialFinancialInstitutionsInstitutionsEFT / EDI

EFT / EDI

StateStateDisbursementDisbursement

UnitUnit

EmployersEmployers

State DirectoryState Directoryof New Hiresof New Hires

FederalFederalCase Case

RegistryRegistry

Case Registry Data

C:D

National National Directory Directory

of of New HiresNew Hires

New Hire Data

C:D


The Big Picture - Interstate

Host

Interstate Info ViaCSENet

EFT/EDI

EFT/EDI

EFT/EDI

EFT/EDI

Direct Income Withholding

EFT/EDI

Employer Employer

FIFI

SDU

SDNH

SDU

SDNH

SWS

SCR SCRSWS


ExternalExternalLocate Locate SourcesSources

FCRFCRNDNHNDNH

The Big PictureFederal Parent Locator Service

Tax/Admin Tax/Admin OffsetOffset

MultistateFinancial

Institutions

PassportDenial

SWA

FederalAgencies

QW & UI

QW & NH

StateNew Hire

Data

StateCase Registry

Data


Each State is Unique

Differences in rules, policies, and procedures can make communications difficult.

Each state also has its own child support language.

CSE operates under the state domestic relations law


National Data Exchange

• Provide automation where it is most effective and at the appropriate level:– National locate

Federal Parent Locator Service (FPLS)


Data Access


Data Access

Dept. Of Ed HUD IRS CriminalInvestigations

IRS EITC TANF

OPRE

SSA

SWA

ExternalExternalLocate Locate SourcesSources

FCRFCRNDNHNDNH


Data Sharing Challenges

• 54 different child support systems

• More than 8 different agency systems

• Paper, Fax, Phone, Mail, E-mail, Flat file, XML mediums of communications

• Batch & Real-time delivery

• Non standard definitions

Where to start?


Data Sharing Improvements

Develop a common language for data exchange.

1. Data Standards

2. Data Quality

3. XML


Data Standards

What is she talking about?

The absence of a common frame of reference, common business term definitions, and an agreed-to format for exchange makes it difficult for parties to understand each other.


Consistent

Timely

Accurate

Actionable

OCSE is committed to ensuring that information and communication is:

Improving Communications


State System

Certification

Data Modeling Activities

Interstate Interagency

Data Access

Data Submission Guides

Court (XML)

Data Quality Management

Modernization Planning

Business Definitions &

Data Standards

All of these activities either depend on or influence the definition of common business terminology and the subsequent capture of data standards for information exchange.

Current Definition and Standards Activities


Influ

ence

A123

123X12123Y38123T63

InfluenceInflu

ence

Business Objectives

Data Standards forInformation Exchange

Business Definitions…

A 123123 X12

123 Y38123 T63

Y38A 123T63A 123

X12A 123

StateData Models

FederalData Model

•Interstate Data Access Workgroup •Court XML

•ICR State Extract File Record Format•Financial Data Match Specifications Handbook

A123

123X12123Y38123T63

A123

123X12123Y38123T63

Business Objectives Drive Both Standards and Models

National &

State

interests drive th

is


What Makes a Data Standard?

• Participants desire a common framework for communicating

• Participants select key stakeholders to define and publish a draft standard

• Participants have opportunity to read and comment on draft

Most Importantly…….All participants agree to use the standardAll participants agree to use the standard


OCSE Data Standards ProgramGovernance: policies and processes that provide the framework within which managers make decisions and take actions to optimize outcomes.

Harmonization: a process that compares the meaning and format of related data elements across multiple systems and media.

Metadata: data

that describes the content, quality, condition, and other characteristics of data.

OCSE Data Standards Governance Policies and Procedures

Data Harmonization Guide

Data Standards RegistryXML


OCSE Data Standard Definitions

Authoritative Sources for Definitions:

1. Statute 2. Regulation 3. Action Transmittal/ Policy Interpretation 4. Dear Colleague Letter (DCL) 5. Subject Matter Expert 6. Convention


Data Quality


Data Quality

• Dimensions of Quality

• Problem Resolution


Dimensions of Quality

• Accuracy

• Completeness

• Consistency

• Timeliness

• Uniqueness

Most Importantly…….Objectively Measurable DimensionsObjectively Measurable Dimensions


Data Quality Problem Resolution

Data Quality Issues Tracking System

1. Log, track, escalate data quality problems

2. Web based

Most Importantly…….Accessibility & adoptionAccessibility & adoption


Data Sharing Initiatives


New Jurisdictions

• Courts

• Tribal Nations– New terms– New policies

• International– Language


Real-time Data Exchanges

QUICK – Query Interstate Cases for Kids

eIWO – Electronic Income Withholding Order

Courts – Georgia, New York


Future Directions

• Education & knowledge transfer

• Standards adoption: paper forms, glossaries

• Child Support Enforcement Taxonomy

• GJXDM – XML reusable components

• Policy driven systems design


Policy Driven Systems Design

The Hague Conference on Private International Law

• Validate conventions through pilot testing

Consensus on the need…….Drives developmentDrives development



Contact Info

Richard OrdowichOffice of Child Support [email protected]

Documents

1 Federal Office of Child Support Enforcement Child Support Enforcement 30 Years of Exchanging Data Experiences & Lessons Learned 2006 Global Justice XML