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Extending the Reach: Part 2

• Exercise• How to be a Good Ambassador• Connecting with Communities• Show and Tell

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Watershed Forum

8th Grade Science fair

State Reclamation Awards

Hot City Mining Days

Neighborhood Impact

Scenarios Exercise

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• 1 : an official envoy; especially : a diplomatic agent of the highest rank accredited to a foreign government or sovereign as the resident representative of his own government or sovereign or appointed for a special and often temporary diplomatic assignment2 a : an authorized representative or messenger b : an unofficial representative <traveling abroad as ambassadors of goodwill>

What is an Ambassador?

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STAR TREK

Gordi, Diana,Data, Worf

a Trill

QThe Ferengi

a Romulan

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Are there different rules for different “aliens?”• Trills• Q• Romulans• Ferengi• Data• Jordi

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Is your agency a foreign country?

• “I’m from the government and I’m here to help! I work for the DMME AML program and we are authorized by Title IV of SMCRA under the auspices of OSM. I’m writing an EA to comply with NEPA for the IV-06-299 project. Do you have any questions?”

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TRANSLATION

“I work for the abandoned mine program and we are planning a project in your area. I want to tell you about it.”

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Or are YOU entering a foreign land?

• “Why do you let them mine?”• “Why can’t they mine somewhere

else?” • “I’m against all mining.”• “How could you have let them

carve that hole in the mountain side? We don’t do that in America.”

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Kennecott Utah Copper largest open pit mine in northern hemisphere

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The pit

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From space

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Try Google Earth… create a local tie

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UTAH

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Salt Lake City

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My house

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When are You an Ambassador?ANY TIME YOU:• Conduct a public meeting• Give a talk:

• At a school• Civic group• Scouts

• Participate in an interagency meeting

• Meet with mine officials• Respond to an emergency situation

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Emergencies

• Immediate crisis – what should you do?

• Keep yourself safe.

• Help others get to a safe place.

• Reassure people.• Make sure

everyone in vicinity knows.

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Door Step Diplomacy One to One Connections

ALWAYS TELL THE TRUTH– Express concern.– Use active listening.

• Nod your head, pay attention, be interested.

– Use reflective listening.• Say “I see” or “I understand” or “I hear you.”

– Use “I” language.

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You might have to be an unexpected ambassador when …

• Another agency has a crisis but you are called.

• Your friends/acquaintances ask you about a particular development.

• Examples??

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Your already know this – but some tips:• Call ahead• Be on time• Use proper English• Dress appropriately - don’t

over or under dress• Have helpful information or

know where to get it• Have a lot of business cards

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• Do your homework.

– Know the issue.– Find out if there is

opposition.– Who are “they”?– Who are the key

players?– What is the history

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When you have to give a talk –Do a dry run!

• Give the presentation:– Alone in front of the

mirror– To family or friends– To colleagues

• Role play:– Have someone grill you– Have someone who is

obnoxious grill youNeed a little practice?

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Take someone with you

• Safety in numbers• Backup.• A second set of

ears helps to avoid the possibility of “but you promised me a new fence!”

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RESPECT

• The Golden Rule• Everything I Need to Know I Learned in

Kindergarten• Be nice• Adapt – be flexible• Remember – we are public

servants!

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Why connect with communities?

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Involving the community can improve awareness of SMCRA

• Increases support• Part of public service

• Public participation is required by NEPA for all federal actions. Citizen input can mean a better all around project.

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Get the “leaders” on your side

• Both official leaders and unofficial– Community elders– Local business people– Church leaders– Emerging leaders

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How to find the leaders -

• Check with government agencies : • Federal , state, tribe • County • City • Other governmental agencies

ASK:Use the Delphi Techniquefriends, colleagues, locals, etc.

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Celebrate Your Successes

• THESE ARE PR OPPORTUNITIES!• Partnership Agreement• Bond release• Project kickoff/completion• Program recognition: awards, citation, etc.

East Ayrshire Council’s Outdoor Access Unit organised a Spring Outdoor Access Festival from the 19th -27th March this year as part of Scottish Natural Heritage’s celebration of the new Land Reform Act. The festival was a celebration day for all walkers who were involved in the Coalfield Assess Project.

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THE WAY IT IS TODAY…

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DISPLAYS In your student note book

there is a handout on Display Tips

Nevada I-515 EIS Outreach Office

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Typical low end display

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High end display

$16,000

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SHOW and TELL

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Virginia example

Some of their Outreach Tools

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‘Tis the Season...Winter Alert! October ‘01 - March

‘02Monitor Highwalls • Watch for Slip/Fall Hazards • Increase Braking Time and Distance • Hypothermia Kills: Dress for the Weather

VIRGINIA DEPARTMENT OF MINES, MINERALS & ENERGY

“Winter Alert!” BannersWeather-proof vinyl 2’ x 5’ banners posted at

surface and underground coal mines

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It Pays to beALER

T!WINTER ALERT!

Invest in your safety by:

Checking ventilation

Making thorough roof examinations

Frequently testing for methane in work places

Controlling ignition sources

Rock dustingVirginia Department of Mines, Minerals and Energy Division of Mines (276) 523-8236

Paycheck Insert• Paycheck insert

designed to fit standard pay envelope

• Distributed to all coal companies by DMME for distribution to underground miners

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A Z A R D L E R T I V E O M O R R O W

A C C I D E N T R E D U C T I O N P R O G R A M

P L E A S E P O S T “ 2 0 0 4 ”

F o r a d d i t i o n a l i n f o r m a t i o n o r a s s i s t a n c e , c o n t a c t t h e D i v i s i o n o f M i n e s , B i g S t o n e G a p ( 2 7 6 ) 5 2 3 - 8 2 2 7

o r K e e n M o u n t a i n F i e l d O f f i c e ( 2 7 6 ) 4 9 8 - 4 5 3 3

T h e n o t e s a n d d r a w i n g s a b o v e w e r e c r e a t e d a n d p l a c e d i n a c o a l m i n e r ’ s d i n n e r b u c k e t b y h i s t e n y e a r o l d d a u g h t e r .

O T H E R I M P O R T A N T R E A S O N S T O W O R K S A F E L Y !

R E M E M B E R : O t h e r s c a r e a b o u t y o u , n e e d y o u a n d d e p e n d o n y o u ! ! A l w a y s w o r k s a f e l y a n d k e e p t h e m i n m i n d .

A Z A R D L E R T I V E O M O R R O W

A C C I D E N T R E D U C T I O N P R O G R A M

P L E A S E P O S T “ 2 0 0 4 ”

F o r a d d i t i o n a l i n f o r m a t i o n o r a s s i s t a n c e , c o n t a c t t h e D i v i s i o n o f M i n e s , B i g S t o n e G a p ( 2 7 6 ) 5 2 3 - 8 2 2 7

o r K e e n M o u n t a i n F i e l d O f f i c e ( 2 7 6 ) 4 9 8 - 4 5 3 3

T h e n o t e s a n d d r a w i n g s a b o v e w e r e c r e a t e d a n d p l a c e d i n a c o a l m i n e r ’ s d i n n e r b u c k e t b y h i s t e n y e a r o l d d a u g h t e r .

O T H E R I M P O R T A N T R E A S O N S T O W O R K S A F E L Y !

R E M E M B E R : O t h e r s c a r e a b o u t y o u , n e e d y o u a n d d e p e n d o n y o u ! ! A l w a y s w o r k s a f e l y a n d k e e p t h e m i n m i n d .

Billboards & Bulletins

• Hazard Alert Live Tomorrow

• We work closely with our industry customers to develop messages that hit home.

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Educating Virginia’s Educators

• FREE 2-week Summer Energy Program

• Science Teachers – Grades 3 - 12

• 3-hours graduate credit

• 90 recertification points

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“Kids in the creekDMME, VA Dept. of Forestry, Natural Resources Conservation

Service, Daniel Boone Soil and Water Conservation District

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Sharing news about our customers’ successes

Paramont Coal Corporation Cane Patch MineWinner of best in state, two best in nation and one

national honorable mention

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Natural Resource Awareness Days• Offers speakers,

exhibits from industries and government agencies

• Wise County-based since 1984

• Planning Committee member

• 6,000+ middle and high school students, teachers reached since inception

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Show and Tell

• Roundtable discussion

• 3 minute per person max

If you’ll showme yours, I’llshow you mine!