1

Establishment of One Global Shared Services Centre

27th FAO Regional Conference for Europe13-14 May 2010

2

Shared Services Centre (SSC) at FAO

FAO conference approved the establishment of the Shared Services Centre in 2005 consolidation of administrative services into a

stand-alone organizational entity provide administrative services as effectively

and efficiently as possible – at low cost Initially consolidated to three hubs in

Budapest, Santiago and Bangkok Phase implementation 2007 to 2009

3

SSC current locations

Time Zone 3Time Zone 2Time Zone 1

RO (SSC Santiago)

FAOR

Project

SROSRO RO (SSC

Bangkok)

FAOR

Project

SRO

HQ

FAOR

FAOR

Project

SSC Budapest

SRO

SRO

SRO

SRO

SRO

SRO

4

2009 Reviews of Admin Services

Root and Branch Review Identify additional services to be off-

shored Review of the staffing levels and reporting

lines Reconsideration of the three hub

structure

SSC Organizational Review Downsizing the SSC Headquarters unit Average SSC response time: more than 24

hours Consideration of a single hub structure

5

Follow-up Plans for 2010

SSC coordination unit in Rome closed effective January 2010

Perform additional analysis of the Santiago and Bangkok hubs

Assess administrative services provided to Near East and Africa regions

Validate further savings that could be achieved by the consolidation into a global hub (estimated at USD 900,000 per year)

6

Members’ guidance

Finance Committee commented favourably on savings achieved to date and supported efforts to achieve further savings.

The Council stressed that any decision on closing

the SSC hubs in Santiago and Bangkok should be transparent preceded by in-depth analysis include consultations with the Regional Conferences

and Finance Committee

FAO will finalize the business case for one global SSC hub based on the in-depth analysis and consultation with all five Regional Conferences