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Driving Systemic Change in TexasElements & Opportunities

Texas Workforce Investment CouncilLee Rector, Deputy Director

NGA Workforce Development Policy ForumJanuary 11, 2005

Miami

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Texas Workforce Development System Partners

• Texas Workforce Commission

• Texas Education Agency

• Texas Higher Education Coordinating Board

• Texas Association of Workforce Boards

• Health and Human Services Commission

• Texas Youth Commission

• Texas Department of Criminal Justice

• Office of Economic Development and Tourism

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THE TEXAS WORKFORCE SYSTEM FOUNDATIONEducation, Workforce and Economic Development

Data and Issue Identification

Future ScenarioAnd

Strategy Statements

System Objectives

Partner Accountability

Measures

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CU

STO

MER

RES

ULT

S

wor

kfor

ce s

yste

m a

chie

vem

ent A

CTIO

N A

ND

INTEG

RA

TION

partner collaboration, system enhancem

ent

AGENCY RESULTSperformance benchmarking and improvement

DATAPLANNING

MEASUREMENTANALYSIS

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The Council shall develop and recommend to the Governor and the Legislature a single strategic plan that establishes the framework for the budgeting and operation of the workforce development system, including school to careers and welfare to work components, administered by agencies represented on the Council.

The Council shall include in the strategic plan goals, objectives, and performance measures for the workforce development system that involve programs of state agencies that are represented on the Council 2308.104(a),(b),(c) Govt. Code

Council’s Mandate to Develop a System Strategic Plan

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16 Critical Success Factors

22 Long Term Objectives:• 10 Systemic

• 12 Programmatic

7 Critical Business Issues

Destination 2010: 3 Key Performance Areas

12 Measures (Tiers 1& 2)and Action Plan Milestones

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• Tier 1 - System Measures• Outcome oriented• Formal measures

• Tier 2 - Strategy-Critical Measures• Outcome oriented• Less Formal Measures

• Tier 3 - Capacity-Building Measures• Process oriented• Intermediate outcomes/progress

2004 -- Measuring the Critical Few

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CU

STO

MER

RES

ULT

S

wor

kfor

ce s

yste

m a

chie

vem

ent A

CTIO

N A

ND

INTEG

RA

TION

partner collaboration, system enhancem

ent

AGENCY RESULTSperformance benchmarking and improvement

DATAPLANNING

MEASUREMENTANALYSIS

1 3

2

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Destination 2010

Tie

r 1

(4)

Tie

r 2

(8)

SA

Ps

Formal Measures (4)

Less Formal Measures (8)F

eder

al a

nd

Sta

te

Workforce System Performance Evaluation Schematic

Pro

gra

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utc

om

e /

Ou

tpu

t O

rien

tati

on

22 LTOs

Texas Government Code, Section 2308.104

Adult BasicEducation

TX Govt Code 2308.1016

PerformanceMeasures

LWDB Plan Alignment

TX Govt Code2308.3022308.304

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Formal Measures

Less Formal Measures

Ent

ered

E

mpl

oym

ent

Em

ploy

men

tR

eten

tion

Edu

catio

nal

Ach

ieve

men

t

Cus

tom

ers

Ser

ved

Edu

catio

nal

Tra

nsiti

on

Edu

catio

nal

Par

ticip

atio

n

TA

NF

Rec

idiv

ism

Con

stru

ctiv

e A

ctiv

ity

Jobs

Cre

ated

Jobs

Ret

aine

d

Sec

onda

ry

Dro

p-O

ut

Pre

-rel

ease

Job

P

lace

men

t

System MeasurementOne (1) System Report Card that aggregates and weights based on total participant population; and four (4) Measure

Report Cards that report by population segment, program and aggregate.

System Report Card

Entered EmploymentEmployment RetentionEducational AchievementCustomers Served--------Educational TransitionEducational ParticipationSecondary Drop-outConstructive ActivityJob CreatedJobs RetainedTANF RecidivismPre-release Placement

Entered Employment Report Card

Adults - program - program Adults with Barriers - program - program

Youth - program - program

Employment Retention Report Card

Adults - program - program

Adults with Barriers - program - program

Youth - program - program

Educational Achievement Report Card

Adults - program - program

Adults with Barriers - program - program

Youth - program - program

Customers Served Report Card

Adults - program - program

Adults with Barriers - program - program

Youth - program - program

Report Card Structure for Reporting and Evaluating Measures

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Blind Services HHSC/DARS X X   X

Rehab Services HHSC/DARS X X   X

Perkins - Secondary (CATE) TEA X X X X

Secondary Education TEA     X X

Secondary - Windham Academic TEA     X X

Secondary - Windham Technical TEA     X X

WIA Title II - Adult Education TEA X X X X

CTC - Academic THECB X X X X

CTC - Technical THECB X X X X

Apprenticeship - Chapter 133 TWC     X X

Food Stamp - E&T TWC X X   X

Project RIO Adult and Youth TWC X X   X

Self Sufficiency Fund TWC X X   X

Skills Development Fund TWC X X X X

SCSEP TWC X     X

TAA/NAFTA TWC X X   X

TANF Choices TWC X X   X

Veteran E&T TWC X X   X

Employment Services TWC X X   X

WIA Title I - Adults TWC X X X X

WIA Title I - Dislocated Worker TWC X X X X

WIA Title I - Youth TWC X   X X

Postsecondary - Academic & Technical TDCJ     X X

Secondary Academic TYC     X X

Secondary Technical TYC       X

Measure 1 Measure 2 Measure 3 Measure 4

Accountable Agency

Entered Employment

Employment Retention

Educational Achievement

Rate

Customers Served

Program

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Formal Measures

Entered Employment

Employment Retention

Educational Achievement

Customers Served

Less Formal Measures

Educational Transition

Educational Participation

Secondary Drop-out

Constructive Activity

TANF Recidivism

Pre-release Placement

Job Created

Jobs Retained

Actual

X

X

X

X

X

X

X

X

X

X

X

X

Percent

X%

X%

X%

X%

X%

X%

X%

X%

X%

X%

X%

X%

ChangeA to B

%

%

%

%

%

%

%

%

%

%

%

%

200B Workforce System Report Card

Change04 to B

%

%

%

%

%

%

%

%

%

%

%

%

Key:

A – previous year

B – current year

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AdultsCTC AcademicCTC TechnicalTAA/NAFTAVeterans E&TEmployment ServicesDislocated Workers (WIA I)Adult Total

Adults with BarriersBlind ServicesRehabilitation ServicesAdult Education (WIA II)Food Stamp E&TProject Rio Self Sufficiency FundSTEPTANF ChoicesAdults (WIA I)Adults with Barriers Total

YouthPerkins SecondaryYouth Total

Youth with BarriersProject RioYouth (WIA I)Youth with Barriers Total

Actual

XXXXXXX

XXXXXXXXXX

XX

XXX

Percent

X%X%X%X%X%X%X%

X%X%X%X%X%X%X%X%X%X%

X%X%

X%X%X%

ChangeA to B

%%%%%%%

%%%%%%%%%%

%%

%%%

200B Entered Employment Report Card

Change04 to B

%%%%%%%

%%%%%%%%%%

%%

%%%

Key:

A – previous year

B – current year

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Core – System

Collaborative – Cooperative

Multiple – Significant

Agreed - Formal

Obscured – Transparent

Achievement - Performance

… and Lessons Learned

SITAC

Clusters

Information Gateway

Environmental scanning

Common definitions

Reporting structure

Innovations

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