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Critical Choices: Distance Learning for an At-Risk Workforce
Presenters:Aline ClickSusan King
February 18, 2002 eLearning Services,
Northern Illinois University 2
Today’s Presentation
What is the Critical Choices Program?What are some of the issues in designing and developing the program?How does technology help address the issues?
February 18, 2002 eLearning Services,
Northern Illinois University 3
What’s in it for you?
Defining issues associated with online classworkIdentifying appropriate toolsUnderstanding the flow of technology related to issues and tools
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Defining the Critical Choices Program
LAAP Grant Initiative
February 18, 2002 eLearning Services,
Northern Illinois University 5
Learning Anytime Anyplace Partnership
LAAP is a grant program for asynchronous, innovative, scalable, and nationally significant distance education projects
Funded by US Department of Education
February 18, 2002 eLearning Services,
Northern Illinois University 6
Critical Choices Project Overview“A comprehensive online workplace success skills program to provide low-income and welfare recipients with essential workplace skills”DesignDevelopImplementEvaluateDisseminate nationwideSupport
February 18, 2002 eLearning Services,
Northern Illinois University 7
Partners
Training Alliance of the YMCA of Metropolitan Chicago Training, Inc.Northern Illinois University
E-learning servicesDepartment of Adult EducationCenter for Governmental Studies
February 18, 2002 eLearning Services,
Northern Illinois University 8
Course Focus
Self-knowledge
Educational and occupational exploration
Career planning
Life plan assessment
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Design and Development Issues
Pioneering Program for Population and Delivery System
February 18, 2002 eLearning Services,
Northern Illinois University 10
Issue 1: Sound Instructional Design
Analysis PhaseDesign PhaseDevelopment PhaseEvaluation Phase
February 18, 2002 eLearning Services,
Northern Illinois University 11
New Approach
Help an at-risk group develop critical work-related skills
Develop a technology-based delivery system
Bridge the digital divide to learn anytime and anywhere
February 18, 2002 eLearning Services,
Northern Illinois University 12
Issue 2: Target Audience and Motivation
U.S. welfare system overhaul in 1996Some success
For the most part the jobs they find do not pay a livable wageOnly 25% of those tracked held the same job after 18 months
Why should they take another class?
February 18, 2002 eLearning Services,
Northern Illinois University 13
Computer Literacy
Digital Divide: Gulf between Those who have access to computer technology and the necessary skills to use it effectively And those who do not
Implications in the job market
February 18, 2002 eLearning Services,
Northern Illinois University 14
Research
A Study by California State University Institute (1999) Defined needs of welfare to work, low literacy and skills population
Sound instructional design Appropriate use of technology Adequate support for sustained involvement
February 18, 2002 eLearning Services,
Northern Illinois University 15
Monitoring Progress vs. Privacy
Siegel (1996) found that a key component to successful online education for at-risk populations seems to be closely monitoring student progressAlso found this population tends to drop out of the program, especially if they did not feel closely watched
February 18, 2002 eLearning Services,
Northern Illinois University 16
Issue 3: Type of Content
Skills necessary to qualify for higher paying jobs include “Soft Skills” such as:
CommunicationDecision-makingTeamworkReasonable reflective thinking
February 18, 2002 eLearning Services,
Northern Illinois University 17
Critical Thinking Defined
The skill of reasonable reflective thinking that is focused on deciding what to do or believe (Baron & Sternberg, 1987)
Critical thinking to be embedded in course activitiesCritical thinking to be evaluated as an outcome
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Technology Considerations
Addressing the Issues with Insight and Innovation
February 18, 2002 eLearning Services,
Northern Illinois University 19
Test the theory that blended model can overcome traditional limitations:
Greatly increase accessibility because of anywhere, anytime aspectsReduce dropout by blending enhanced counseling with increased accessibilityImprove learning outcomes by accommodating differing learning stylesEmpower participants to overcome the digital divide
February 18, 2002 eLearning Services,
Northern Illinois University 20
System RequirementsPlatform: Windows 95/98/2000, or Windows NT with Service Pack 4 Processor: Pentium II (233 mhz or better) RAM: 32 MB or greaterModem Speed: 28.8 kbps modem or faster Audio: 16 bit Sound Card and Speakers Video: Display card (minimum 65,000-color) Monitor: Set to 800 x 600 resolution or better Software: Internet Explorer 5.5 SP1, RealPlayer 8 (free version available), Acrobat Reader, Shockwave Player
Platform: MacOs 8.1 or Later Processor: 604 Power PC (200 Mhz) or faster RAM: 32 MB or better, Virtual Memory turned on, set to 64MB Modem Speed: 28.8 kbps or greater Monitor: Set to 800 x 600 resolution or better Software: Internet Explorer 5.0, RealPlayer 8 (free version available), Acrobat Reader, Shockwave Player
February 18, 2002 eLearning Services,
Northern Illinois University 21
Public Side
W hoP ar tne rs
e L ea rn ing S erv icesA d u lt E d , Y M C A , T ra in ing ...
W h atP rog ra m O u tline
W h ereL o ca tio ns
L og inG o to p r iv a te s ide
P ortal
www.criticalchoices.org
February 18, 2002 eLearning Services,
Northern Illinois University 22
F acility S upport P ersonnel
H ouse R u les S etup
C lassm ates O n line P ractice
W elcom eCenter
1 -15
Modules
H elp D esk Instructor
C lassm ates C ase M anager
C om m unication
B ooks L inks
P laces
R esources
W ork ing docum en ts P rof ile
T im e S pen t To D o L is t
BackPack
C om pu ter O rien tation
Learning Center
H ot Topics M y R esou rces
M y F riends P ersonal
Com m unity Center
Login
Portal
Critical Choices Technology Flow
February 18, 2002 eLearning Services,
Northern Illinois University 23
Learning Management System
SecurityPersonalization
Information important to the individual• Location Info• Class Info• Individual Info
CommunicationFeedback
February 18, 2002 eLearning Services,
Northern Illinois University 24
Welcome Center
L a b H o u rs
F ac ility
In s tru c to r C a se M a na g er
H e lp D e sk
S u p po rt P erso n el
A tte nd an ce L an gu age
A ttitu de
H o u se R u les
E m a il W h o a m I
P ic tu re
P ro file S e tup
N a m es P h otos
E m a il
C lassm ates P rac ticeO n line C om m u n ica tion
W elcom e C enter
February 18, 2002 eLearning Services,
Northern Illinois University 25
Learning Center
1 -15
M o du les
H e lp D e sk In s tru c to r
C la ssm a tes C a se M a na g er
C o m m un ication
B o o ks L in ks
P la ces
R eso urces
W o rkin g do cu m e n ts P ro file
T im e S p e nt T o D o L ist
B ack P ack
C o m p uter O rien tation
Learning C enter
February 18, 2002 eLearning Services,
Northern Illinois University 26
Learning Center as Focus of Project
Computer OrientationResourcesCommunicationBack Pack
Personal documents
Modules
February 18, 2002 eLearning Services,
Northern Illinois University 27
Technology in Learning Modules
Presentation via video scenarios, audio/slideshow, or activity (media intensive)Interactive quiz/activity (images used for visual support)Threaded discussion with classmates and/or a case manager or facilitator Assignment/Activity (varied and checked online by facilitator)
February 18, 2002 eLearning Services,
Northern Illinois University 28
Learning Interactions
Between instructor/facilitator and learnerAmong learnersBetween learner and resources
HyperlinksSearch toolsMedia
February 18, 2002 eLearning Services,
Northern Illinois University 29
Other Technology
Backpack (similar to a grade book)Personal documentsTime spent onlineProfile Information (editing)To do list / calendarModule completion checklist
CommunicationThreaded discussionEmail > classmates > facilitatorChats
February 18, 2002 eLearning Services,
Northern Illinois University 30
Community Center
N e w s Jo b O pe n in gs
H o t To p ics
Jo b B a nk D a yca re
H ea lth C o ntinu ing E d .
H e lp D e sk
M y R eso u rces
A d de ss b o ok C h at
W ho is o n line D iscu ss io n B oa rd
E m a il
M y F rien ds
T o d o L ist C a le nd ar
C ha n ge P ro fi le D o cu m en ts in P ro gre ss
P erso n al
C om m unity C enter
February 18, 2002 eLearning Services,
Northern Illinois University 31
Ongoing Effects of Community
Connections to other peopleAccess to information
FinancialHealthChild careAny area of interest
Place to keep personal informationResources
February 18, 2002 eLearning Services,
Northern Illinois University 32
Comparative Benefits of Online Experience
Increases writing and reading comprehension skillsAllows participants to move through the material at their own pace Facilitates independent working skillsProvides a broad range of informational resources Develops an extended community that remains after the class
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Questions ?