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1 COMPANY CONFIDENTIAL Partner Concierge Marketing Overview and Best Practices Updated March 2012

1 COMPANY CONFIDENTIAL Partner Concierge Marketing Overview and Best Practices Updated March 2012

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Page 1: 1 COMPANY CONFIDENTIAL Partner Concierge Marketing Overview and Best Practices Updated March 2012

1COMPANY CONFIDENTIAL

Partner Concierge

Marketing Overviewand Best PracticesUpdated March 2012

Page 2: 1 COMPANY CONFIDENTIAL Partner Concierge Marketing Overview and Best Practices Updated March 2012

2COMPANY CONFIDENTIAL| Partner Concierge

Increased Reach and FrequencyLower Lead

Quality$.05 - $.25 cpc

$10 - $20 cpl

$1 - $4 cpc

$19 - $28 cpl

$4 - $8 cpc

$30 – $70 cpl

$8 - $15 cpc

$50 - $100 cpl

> $250

CPL

General AwarenessAdvertising, Media, PR and Web

BrandingTargeted Email, Direct Mail and Social Media

Lead IdentificationTelesales and Integrated Multi-Touch Marketing

Sales MeetingCustomer events and meetings

Prospect IdentificationTelemarketing, Webinar and Seminars

Increased Controland EffectivenessHigher Lead

Qualitycpc = Cost per Contactcpl = Cost per Lead

Average Marketing Campaign Results

Average marketing campaign results based on IPC and B2B technology programs completed in 2010 and 2011

Page 3: 1 COMPANY CONFIDENTIAL Partner Concierge Marketing Overview and Best Practices Updated March 2012

3COMPANY CONFIDENTIAL| Partner Concierge

Branding Campaigns

Average marketing campaign results based on IPC and B2B technology programs completed in 2010 and 2011

Page 4: 1 COMPANY CONFIDENTIAL Partner Concierge Marketing Overview and Best Practices Updated March 2012

4COMPANY CONFIDENTIAL| Partner Concierge

Prospect Identification Campaigns

Average marketing campaign results based on IPC and B2B technology programs completed in 2010 and 2011

Page 5: 1 COMPANY CONFIDENTIAL Partner Concierge Marketing Overview and Best Practices Updated March 2012

5COMPANY CONFIDENTIAL| Partner Concierge

Lead Identification Campaigns

Average marketing campaign results based on IPC and B2B technology programs completed in 2010 and 2011

Page 6: 1 COMPANY CONFIDENTIAL Partner Concierge Marketing Overview and Best Practices Updated March 2012

6COMPANY CONFIDENTIAL| Partner Concierge

Integrated Lead GenerationREACH and GHS Chemical Container Labeling

Targeted prospect databaseCampaign landing page3 targeted email blasts Outbound telemarketing/lead qualification Call to action: “Sample Label Kit”Telesales to schedule appointments

1,364 Prospects reached241 Leads and prospects generated 121 “Sample Label Kits” mailed7 Appointments scheduled$82.86 Cost per lead

“The companies identified, the level of details provided and the quality of the leads are excellent…”  Tim Wills

PEAK Technologies

Page 7: 1 COMPANY CONFIDENTIAL Partner Concierge Marketing Overview and Best Practices Updated March 2012

7COMPANY CONFIDENTIAL| Partner Concierge

Targeted communications for 3 monthsCustomized with sales rep informationTargeted call to actionDedicated microsite to track responses

1,245 Prospects reached15.7% Email open rate5.0% Click-through rate125 Lead and prospects$19.20 Cost per lead

Prospect and Lead NurturingProspect Nurturing Program

“We’ve had a several quotes generated from the email blasts… Now we’re meeting with them to introduce the CN70.” 

Jim LedbetterBARCOM

Page 8: 1 COMPANY CONFIDENTIAL Partner Concierge Marketing Overview and Best Practices Updated March 2012

8COMPANY CONFIDENTIAL| Partner Concierge

Complete website design and launchContent and graphics developmentIntermec focused partner solutionsIntegrated Intermec content syndicationStrong sales and education focused Less than two months to launchMinimal partner involvementwww.SpectrumInfo.ca

Website Development and

RefreshWebsite Development

Before

After

“You're a genius… By just adding a URL connection to our web site, searches have put us on the first page of Google!!!”

John InghamSpectrum Information Systems

Page 9: 1 COMPANY CONFIDENTIAL Partner Concierge Marketing Overview and Best Practices Updated March 2012

9COMPANY CONFIDENTIAL| Partner Concierge

Marketing Best Practices

5 Steps to maximize campaign ROI1. Well defined goals and objectives2. Clearly define target audience/prospects3. Deploy multi-touch marketing approach4. Prospect relevant “call to action”5. Nurture all prospects and leads…

Many leads will not generate immediate sales. Ongoing communication and nurturing programs will move the prospects through the sales funnel until they are ready to purchase.

Page 10: 1 COMPANY CONFIDENTIAL Partner Concierge Marketing Overview and Best Practices Updated March 2012

10COMPANY CONFIDENTIAL| Partner Concierge

Marketing Pitfalls

5 Tactics to AVOID 1. Lack of timely sales follow-up and feedback2. Not mining existing prospect and customer lists3. Telemarketing campaign to a “new list”4. Single tactic marketing activity 5. Reinventing the marketing wheel…

Utilizing and customizing existing Intermec and IPC Campaign In a Box will lower campaign costs, shorten campaign development timeline and significantly improve marketing ROI.

Page 11: 1 COMPANY CONFIDENTIAL Partner Concierge Marketing Overview and Best Practices Updated March 2012

COMPANY CONFIDENTIAL

Partner Concierge

For more information or to build a campaign tomeets your specific needs please contact IPC

[email protected]