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Booking an Appointment in CHCS
December 17, 2012
Implementation and Training DirectorateDelois Klemm, Director
703-882-3918; [email protected]
Ronald Anderson, Deputy Director, Garrison Products703-882-3950; [email protected]
Physician Menu
Type “MCP”; ENTER
Managed Care Program Menu (MCP)
Type “HMCP”; ENTER
Health Care Finder Menu (HMCP)
Type “BHCF”; ENTER
When prompted to select the patient’s name, use one of the following:
•Type in the First letter of the last name and the last four of the
Sponsor’s SSN. ENTER
•Type in the last name,first name (with no spaces). ENTER
• Type in the last name. ENTER
Type in the number that corresponds to the correct patient; ENTER
If the patient is part of a family, CHCS will ask you to verify the sponsor’s name. It should be defaulted to the correct sponsor; ENTER
Option 1: DEERS Ineligible Patient
If you get this screen and the patient is not an emergent/urgent case, refer the patient to DEERS. ENTER to exit the appointment module.
If the patient is an emergent/urgent case, type “Y”; ENTER
Option 1 Cont…
Type in the Override Code; ENTER
If you don’t know the correct code to use, type “??”; ENTER to view a list
Once your cursor is on Exit; ENTER
Defaulted to booking the appointment; ENTERType in other letter options for other functions.
Use F11 to select all to narrow your search, or individually select specific criteria with the END key; ENTER
You must select at least Access to Care Category. Here, we’ve also selected Provider.
Type in the Provider’s name; ENTER
Type “??” to view a list; ENTERor
Type in the desired appt. type; ENTER
If you want to view more appointments, ENTER
Option 1: Select from the list
Use END key to select the desired appt; ENTER
ENTER to view all appointments for this provider.
Option 2: View all Appointments
Use END key to select the desired appt; ENTER
Defaulted to Book Appt; ENTER
ENTER.For Appointment Comment, type your Three (3) initials; ENTER.Type Reason for Appointment; ENTER.
ENTER if everything is correct, type “A” to cancel or “E” to make changes.
Defaulted to No; ENTER
If “Yes”, type “Y”; ENTER and fill out follow-on screen.
ENTER to print, or type “N”; ENTER
ENTER if you are finished;.
