Be a Professional
Bart Sturzl, MPM, RMP
Be a Professional#1Definitionprofessional adjectivefollowing an
occupation as a means of livelihood or for gain
professionalismnoun 1. Professional character, spirit, or
methods.2. the standing, practice, or methods of a professional, as
distinguished from an amateur.
#The 3 KeysKnow the Owner
Know the Property
Know the Tenant#3Know the OwnerCompetition
Contracts
ROI
Insurance & Risk Management
Communication
Is There a Fit
#4Competition Who are They
What do they Charge
What are their Strengths & Weaknesses
Whats in Their Contract
How are you Different
#5ContractsWhen is the Last Time You Read It
Will it Stand Up
#6ROI
((Return - Capital) / Capital) 100% = Rate of Return
#7Insurance & Risk ManagementDoes the Owner Have the Correct
Policy
Are you Listed as Additionally Insured
Additionally Insured / Additional Interest
#8CommunicationTry to Find Out What Generation
Email / Phone / Text / Fax
#9Is There a FitHave They Been Managed Before?
Can You Communicate With Them?
Will They Maintain The Property?
Are They Current On Payments?
#10Know the PropertyLaws & Ordinances
Market
Area
Statistics#11Laws & OrdinancesNationalStateLocal
#12MarketYou Need To Know Your Market
#13AreaSet BoundariesTypes Of Properties You Manage
#14StatisticsVacancy RateDays on MarketRenewal RateAverage
Rent
#15Know the TenantApplication
Screening
Lease
Eviction
Deposit Itemization & Collection
#16ApplicationAuthorization to Collect InformationAsk the Right
QuestionsFollows Fair HousingIs it Complete?
#17ScreeningCredit
Criminal
Sex Offender Data
Evictions
Employment
Rental History
#18LeaseWhen is the Last Time You Read It
Will it Stand Up
#19EvictionEvery State is Different, Know YoursCourtWritTreat
Tenant Fairly and with Respect
#20Deposit Itemization & CollectionsPhotosDocumentation /
InventoriesAsk Yourself, What would the Judge SayFair Collections
Act
#21The Professional Property Manager
OwnerTenantProperty
#22Bart Sturzl, MPM, RMP
Be a Professional#23
