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1 A Candid Survey of Federal Executives Government Business Council Insight Report I 2010 Proudly Underwritten By Virtually There: The Federal View of Virtualization, Present and Future Virtualization at Federal Agencies In Partnership with Oracle Corporation

1 A Candid Survey of Federal Executives Government Business Council Insight Report I 2010 Proudly Underwritten By Virtually There: The Federal View of

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Page 1: 1 A Candid Survey of Federal Executives Government Business Council Insight Report I 2010 Proudly Underwritten By Virtually There: The Federal View of

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A Candid Survey of Federal Executives

Government Business Council Insight Report I 2010

Proudly Underwritten ByProudly Underwritten By

Virtually There: The Federal View of Virtualization, Present and Future

Virtualization at Federal Agencies

In Partnership with Oracle Corporation

Page 2: 1 A Candid Survey of Federal Executives Government Business Council Insight Report I 2010 Proudly Underwritten By Virtually There: The Federal View of

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About the Government Business Council (GBC)

through analysis, insight and analytical independence

through analysis, insight and analytical independence

Dedicated to advancing the business of government

Dedicated to advancing the business of government

GBC studies influential decision makers to produce intelligence-based analysis

GBC studies influential decision makers to produce intelligence-based analysis

Extension of GEMG’s 40 years of editorial standards and ethical values

Extension of GEMG’s 40 years of editorial standards and ethical values

of the Government Executive Media Group (GEMG)

of the Government Executive Media Group (GEMG)

The research intelligence division

The research intelligence division

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Departments and Agencies Represented*

*Agencies listed in order of frequency.

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Respondent Profile

Job Rank

Areas of Responsibility

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RESEARCH FINDINGS

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Familiarity with Concept of Virtualization(percentage of total respondents, n=248¹)

Many Federal Executives Unfamiliar With Virtualization

One in three respondents is unfamiliar with the concept of virtualization.

¹ This number represents the total number of survey respondents: those who are unfamiliar with virtualization as well as those with some familiarity. Only those with some familiarity were asked most of the other survey questions.

“I know a lot about it.”

“I have a good idea of the concept.”

“I have a general idea of the concept.”

“I don't know anything about it.”

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Familiarity with Agencies’ Use of Virtualization(percentage of respondents, n=163)

Even Among Those Familiar with Virtualization, Significant Lack of Awareness About Its Use and Implementation

Among those who know about

virtualization, almost one-quarter aren’t sure of how it’s being used

at their agency.

“I have a general idea of how it is used/managed

at my agency.”

“I have a good idea of how it is used/managed at my organization.”

“I know a lot about how it is used/managed at my organization.”

“I don't know anything about how it is

used/managed at my organization.”

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Attributes Associated with Virtualization(percentage of all respondents both familiar and unfamiliar with virtualization, n=248¹)

Virtualization Lacks Consistent Definition Among Federal Executives

¹ This number represents the total number of survey respondents: those who are unfamiliar with virtualization as well as those with some familiarity. Only those with some familiarity were asked most of the other survey questions.

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Impact of Virtualization on Federal Agencies(percentage of respondents, n=143)

Executives Agree: Virtualization Can Bring Big Benefits to Agencies

“Virtualization can provide major cost saving and capabilities that were previously unobtainable in

the physical realm. Our virtualization efforts at my

organization will change the way Marines use IT in the field.”

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Most Important Drivers/Incentives for Virtualization(percentage of respondents, n=133)

Federal Executives See Numerous Drivers for Virtualization

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Agencies’ Pace Toward Creating Virtualized IT Environments(percentage of respondents, n=115)

Agencies Are Too Slow to Virtualize, Say Federal Executives

“It will happen over time with a change in

organizational culture.”

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Prioritization of Virtualization Efforts at Agencies(percentage of respondents, n=146)

Virtualization Unlikely to be Agencies’ Top Priority

“I have a virtualization project that I have been trying to get IT to work on for over a year now. One IT person and I have done some set-up. Now we are waiting on a network guy. I

have asked and asked, but he never has time to work on it with us.”

“Virtualization momentum is increasing, but it has taken a lot of effort to get the initial

buy-in through demonstration prototypes and getting the

necessary equipment to move virtualization initiatives

forward.”

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Virtualization Services That Agencies are Considering or Currently Using(percentage of respondents, n=153)

At Agencies, Servers and Networks Most Likely to Be On The Way to Becoming Virtualized

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Phases of Virtualization Within Agencies’ IT Operations(percentage of respondents, n=185)

Agencies’ Virtualized Efforts Are in Varying Stages of Maturity

“There was not much research and planning put into the pilot and/or

testing of the virtualization of servers

and desktop deployment. Server virtualization is in

operation but still learning to manage and maintain

the consolidation of virtualized servers to be efficient and effective for

the organization.

“Yes, [virtualized systems are]

already in use but on a very limited

scale.”

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Evaluation of Agencies’ Virtualization Efforts(percentage of respondents, n=161)

Many Agencies Falling Short on Virtualization Efforts

32% of respondents say their agencies’

efforts are “good” or “excellent.”

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Virtualization’s Performance Against Expectations(percentage of respondents selecting each choice)

Respondents Unsure of How Agencies’ Virtualization Efforts Match Up Against Expectations

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Level of Concern Regarding Implementation/Operational Difficulties(percentage of respondents selecting each choice)

Significant Concerns About Implementing and Operating a Virtualized Environment

73%

72%

69%

68%

68%

67%

65%

65%

63%

63%

62%

“Our management is way behind the

times… they are afraid of anything

new.”

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Security Risks of Concern(percentage of respondents selecting each choice)

Security Issues are Also Cause for Executives’ Concerns

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“IT development in general needs better top-down management in my

agency, and VM is no different.”

“[My agency] is not being supportive on standing up our environment and

we have been working at it for a year and a half.”

Roadblocks Hindering Agencies’ Virtualization Efforts(percentage of respondents, n=115)

Lack of Leadership, Funding are Keeping Agencies From Moving Ahead With Virtualization

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Solutions to Facilitate Virtualization Within Agencies(percentage of respondents, n=115)

Executives Call for Clear, Simple Steps to Facilitate Virtualization

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Questions & AnswersQuestions & Answers

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ContactContact

Bryan KlopackDirector of Research

Tel [email protected]

http://www.govexec.com/GBC

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Proudly Underwritten ByProudly Underwritten By

In Partnership with Oracle Corporation