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1
A Candid Survey of Federal Executives
Government Business Council Insight Report I 2010
Proudly Underwritten ByProudly Underwritten By
Virtually There: The Federal View of Virtualization, Present and Future
Virtualization at Federal Agencies
In Partnership with Oracle Corporation
2
About the Government Business Council (GBC)
through analysis, insight and analytical independence
through analysis, insight and analytical independence
Dedicated to advancing the business of government
Dedicated to advancing the business of government
GBC studies influential decision makers to produce intelligence-based analysis
GBC studies influential decision makers to produce intelligence-based analysis
Extension of GEMG’s 40 years of editorial standards and ethical values
Extension of GEMG’s 40 years of editorial standards and ethical values
of the Government Executive Media Group (GEMG)
of the Government Executive Media Group (GEMG)
The research intelligence division
The research intelligence division
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Departments and Agencies Represented*
*Agencies listed in order of frequency.
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Respondent Profile
Job Rank
Areas of Responsibility
RESEARCH FINDINGS
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Familiarity with Concept of Virtualization(percentage of total respondents, n=248¹)
Many Federal Executives Unfamiliar With Virtualization
One in three respondents is unfamiliar with the concept of virtualization.
¹ This number represents the total number of survey respondents: those who are unfamiliar with virtualization as well as those with some familiarity. Only those with some familiarity were asked most of the other survey questions.
“I know a lot about it.”
“I have a good idea of the concept.”
“I have a general idea of the concept.”
“I don't know anything about it.”
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Familiarity with Agencies’ Use of Virtualization(percentage of respondents, n=163)
Even Among Those Familiar with Virtualization, Significant Lack of Awareness About Its Use and Implementation
Among those who know about
virtualization, almost one-quarter aren’t sure of how it’s being used
at their agency.
“I have a general idea of how it is used/managed
at my agency.”
“I have a good idea of how it is used/managed at my organization.”
“I know a lot about how it is used/managed at my organization.”
“I don't know anything about how it is
used/managed at my organization.”
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Attributes Associated with Virtualization(percentage of all respondents both familiar and unfamiliar with virtualization, n=248¹)
Virtualization Lacks Consistent Definition Among Federal Executives
¹ This number represents the total number of survey respondents: those who are unfamiliar with virtualization as well as those with some familiarity. Only those with some familiarity were asked most of the other survey questions.
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Impact of Virtualization on Federal Agencies(percentage of respondents, n=143)
Executives Agree: Virtualization Can Bring Big Benefits to Agencies
“Virtualization can provide major cost saving and capabilities that were previously unobtainable in
the physical realm. Our virtualization efforts at my
organization will change the way Marines use IT in the field.”
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Most Important Drivers/Incentives for Virtualization(percentage of respondents, n=133)
Federal Executives See Numerous Drivers for Virtualization
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Agencies’ Pace Toward Creating Virtualized IT Environments(percentage of respondents, n=115)
Agencies Are Too Slow to Virtualize, Say Federal Executives
“It will happen over time with a change in
organizational culture.”
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Prioritization of Virtualization Efforts at Agencies(percentage of respondents, n=146)
Virtualization Unlikely to be Agencies’ Top Priority
“I have a virtualization project that I have been trying to get IT to work on for over a year now. One IT person and I have done some set-up. Now we are waiting on a network guy. I
have asked and asked, but he never has time to work on it with us.”
“Virtualization momentum is increasing, but it has taken a lot of effort to get the initial
buy-in through demonstration prototypes and getting the
necessary equipment to move virtualization initiatives
forward.”
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Virtualization Services That Agencies are Considering or Currently Using(percentage of respondents, n=153)
At Agencies, Servers and Networks Most Likely to Be On The Way to Becoming Virtualized
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Phases of Virtualization Within Agencies’ IT Operations(percentage of respondents, n=185)
Agencies’ Virtualized Efforts Are in Varying Stages of Maturity
“There was not much research and planning put into the pilot and/or
testing of the virtualization of servers
and desktop deployment. Server virtualization is in
operation but still learning to manage and maintain
the consolidation of virtualized servers to be efficient and effective for
the organization.
“Yes, [virtualized systems are]
already in use but on a very limited
scale.”
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Evaluation of Agencies’ Virtualization Efforts(percentage of respondents, n=161)
Many Agencies Falling Short on Virtualization Efforts
32% of respondents say their agencies’
efforts are “good” or “excellent.”
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Virtualization’s Performance Against Expectations(percentage of respondents selecting each choice)
Respondents Unsure of How Agencies’ Virtualization Efforts Match Up Against Expectations
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Level of Concern Regarding Implementation/Operational Difficulties(percentage of respondents selecting each choice)
Significant Concerns About Implementing and Operating a Virtualized Environment
73%
72%
69%
68%
68%
67%
65%
65%
63%
63%
62%
“Our management is way behind the
times… they are afraid of anything
new.”
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Security Risks of Concern(percentage of respondents selecting each choice)
Security Issues are Also Cause for Executives’ Concerns
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“IT development in general needs better top-down management in my
agency, and VM is no different.”
“[My agency] is not being supportive on standing up our environment and
we have been working at it for a year and a half.”
Roadblocks Hindering Agencies’ Virtualization Efforts(percentage of respondents, n=115)
Lack of Leadership, Funding are Keeping Agencies From Moving Ahead With Virtualization
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Solutions to Facilitate Virtualization Within Agencies(percentage of respondents, n=115)
Executives Call for Clear, Simple Steps to Facilitate Virtualization
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Questions & AnswersQuestions & Answers
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ContactContact
Bryan KlopackDirector of Research
http://www.govexec.com/GBC
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Proudly Underwritten ByProudly Underwritten By
In Partnership with Oracle Corporation