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1© 2014 LifeLock, Inc. All Rights Reserved. LifeLock, the LockMan Icon, LifeLock Ultimate and “Relentlessly Protecting Your Identity” are registered trademarks of LifeLock, Inc. 1
Identity Thieves are Always at WorkThey Can Strike Anyone, Anytime, Anywhere
© 2014 LifeLock, Inc. 1-800-LifeLock LifeLock.com **Confidential** 2
© 2014 LifeLock, Inc. 1-800-LifeLock LifeLock.com **Confidential** 3
Almost EVERYONE knows someone who has been affected.
Security breaches are becoming more common
• Home Depot
• Target
• Michael’s
• State of South Carolina DOR
• Heartbeat/Heartbleed Bug
• Sony PlayStation Network
• Evernote
• Neiman Marcus
• eBay
© 2014 LifeLock, Inc. 1-800-LifeLock LifeLock.com **Confidential**
6.2%
Identity Theft is a Serious ThreatRisk of Identity Theft for an Average U.S. Adult1
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1. Identity Theft Tracking Study, a commissioned survey conducted by Forrester Consulting on behalf of LifeLock, April/May 2014.
11% of U.S. adults have been a victim of identity theft in past 12 months.
© 2014 LifeLock, Inc. 1-800-LifeLock LifeLock.com **Confidential** 5
Everyone has an Identity to Protect
© 2014 LifeLock, Inc. 1-800-LifeLock LifeLock.com **Confidential** 6
Everyone is Vulnerable
© 2014 LifeLock, Inc. 1-800-LifeLock LifeLock.com **Confidential**
Personal information gets used to:
Identity Thieves are Always at Work
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Open new credit, service and utility
accounts
Get mortgage, auto and payday loans
Access existing lines of credit
Provide false identification to authorities
Apply for jobs and rack up tax liabilities
Ruin credit by defaulting
Drain bank accounts
© 2014 LifeLock, Inc. 1-800-LifeLock LifeLock.com **Confidential**
26 MillionU.S. Identity Theft Victims in past 12 months
Source: ”Identity Theft Tracking Study, a commissioned survey conducted by Forrester Consulting on behalf of LifeLock, April/May 2014."U.S. Census Bureau: State and County QuickFacts. 6/27/2013”
Everybody has an Identity to Protect
8
© 2014 LifeLock, Inc. 1-800-LifeLock LifeLock.com **Confidential**
At a cost of nearly 19.5 billion dollars in past twelve months
Source: ”Identity Theft Tracking Study, a commissioned survey conducted by Forrester Consulting on behalf of LifeLock, April/May 2014.“U.S. Census Bureau: State and County QuickFacts. 6/27/2013”
$19.5 billion
Everybody has an Identity to Protect
9
© 2014 LifeLock, Inc. 1-800-LifeLock LifeLock.com **Confidential** 10
LifeLock Protection Goes Beyond Banks & Credit Union Accounts
Banks and credit unions alone can’t stop new
accounts from being opened at other
institutions
© 2014 LifeLock, Inc. 1-800-LifeLock LifeLock.com **Confidential** 11
LifeLock Protection goes Beyond Legal & Employee Assistance Programs
•Victims typically find out after the fact
•Services are attached to a remediation
product
•No guarantee it won’t happen again
© 2014 LifeLock, Inc. 1-800-LifeLock LifeLock.com **Confidential**
Amex can’t help.
But LifeLock can.
Reasons Why Worrying About Your Credit Isn’t Enough
12
MY CARD PROTECTS ME.
If a fraudster opens a:
New Wireless Account
Mortgage
Payday Loan
All company logos and product names mentioned herein may be trademarks and/or registered trademarks of their respective companies.
© 2014 LifeLock, Inc. 1-800-LifeLock LifeLock.com **Confidential** 13
DIY – DO IT YOURSELF. Consumers can do things on their own.
LastCredit freeze
The firstFree annual credit report
SecondFraud alert
Reasons Why Worrying About Your Credit Isn’t Enough
© 2014 LifeLock, Inc. 1-800-LifeLock LifeLock.com **Confidential** 14
CREDIT MONITORING IS GOOD ENOUGH. Fraudsters don’t just attack credit cards.
LifeLock DOES NOT sell consumer data.LifeLock tracks all of those.†*
New Visa or MasterCard Account
Payday loan
New Wireless Account
All company logos and product names mentioned herein may be trademarks and/or registered trademarks of their respective companies.
† Network does not cover all transactions.* Fastest alerts require member’s current email address.
Reasons Why Worrying About Your Credit Isn’t Enough
© 2014 LifeLock, Inc. 1-800-LifeLock LifeLock.com **Confidential** 15
LifeLock is an alarm system for your identity.
LifeLock constantly monitors for identity threats.
LifeLock notifies members by phone, email or text.
† Network does not cover all transactions
Proactive Identity Theft Protection
© 2014 LifeLock, Inc. 1-800-LifeLock LifeLock.com **Confidential**
Three Levels of Coverage
LifeLock Standard™
LifeLock Standard™ identity theft protection helps keep
your personal information safe with the patented LifeLock
Identity Alert® system and a whole lot more.†
LifeLock Advantage™
LifeLock Advantage™ membership adds bank account
activity alerts, credit scores and even more protection.†
LifeLock Ultimate Plus™
LifeLock Ultimate Plus™ membership is the most
comprehensive identity theft protection ever created.
† Network does not cover all transactions
© 2014 LifeLock, Inc. 1-800-LifeLock LifeLock.com **Confidential** 17
Identity Alerts†
Customers are alerted to possible fraudulent opportunity via email, phone and SMS text. *
† Network does not cover all transactions.* Fastest alerts require member’s current email address.
Email SMS Text IVR
© 2014 LifeLock, Inc. 1-800-LifeLock LifeLock.com **Confidential**
Member Experience
Customers compare levels of protection at helprotectemployees.com and choose the product that’s best for them.
Our personalized member portal displaysalerts and identity protection tips†
Members receive identity alertsby email, text or phone†*
Certified Resolution Specialists handle cases from beginning to end
New members receive a confirmation emailfollowed by a printed welcome kit
Members receive monthly security updates, news and data breach notifications
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† Network does not cover all transactions.* Fastest alerts require member’s current email address.
© 2014 LifeLock, Inc. 1-800-LifeLock LifeLock.com **Confidential** 19
Online product selector
Informative videos
Easy enrollment
Other support materials
Tools & Resources
© 2014 LifeLock, Inc. 1-800-LifeLock LifeLock.com **Confidential** 20
Enroll in LifeLock Proactive Identity Theft Protection
To help protect you from the frustrations of identity theft, your employer has teamed up with LifeLock to bring you a valuable, voluntary benefit
29% of victims*
A month or more to resolve problems
*U.S. Department of Justice, “Victims of Identity Theft, 2012”.
36% of victims*
Moderate to severe emotional distress
© 2014 LifeLock, Inc. 1-800-LifeLock LifeLock.com **Confidential** 21
Use enrollment to protect yourself and your family
© 2014 LifeLock, Inc. 1-800-LifeLock LifeLock.com **Confidential**
Appendix
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© 2014 LifeLock, Inc. 1-800-LifeLock LifeLock.com **Confidential** 23
Plan Options*LifeLock Standard
LifeLock Advantage
LifeLock Ultimate Plus
Employee Only (18 and over) $8.50 $16.99 $25.49
Employee + Spouse $17.00 $33.98 $50.98
Employee + Children** $14.86 $25.49 $36.11
Employee + Family** $23.36 $42.48 $61.61
LifeLock service payroll deduction pricing – monthly
* Must agree to the terms and conditions at LifeLock.com/terms**As LifeLock identity theft protection and LifeLock Ultimate service are available for adults 18 years of age and older, children under the age of 18 will receive aproduct designed specifically for minors, LifeLock Junior service. Enrollment in LifeLock service is limited to employees and their eligible dependents.
Payroll Deduction Pricing
© 2014 LifeLock, Inc. 1-800-LifeLock LifeLock.com **Confidential**
Employee Video Placeholder Slide
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© 2014 LifeLock, Inc. 1-800-LifeLock LifeLock.com **Confidential**
How to enroll
Enroll through your employer during benefits enrollment.
Provide the name, Social Security number, date of birth, address , email and phone number for you and each dependent you wish to enroll. †††
Your LifeLock coverage will begin upon your benefit effective date.
You will receive a welcome email from LifeLock with instructions on how to take full advantage of your LifeLock membership.
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