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1 © 2000, Cisco Systems, Inc. Course Number Presentation_ID Cisco Internet Cisco Internet Mobile Office for Mobile Office for the Hospitality the Hospitality Market Market

1 © 2000, Cisco Systems, Inc. Course Number Presentation_ID Cisco Internet Mobile Office for the Hospitality Market

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1© 2000, Cisco Systems, Inc.

Course NumberPresentation_ID

Cisco Internet Mobile Cisco Internet Mobile Office for the Hospitality Office for the Hospitality

Market Market

2Presentation_ID © 2000, Cisco Systems, Inc.

The Cisco Mobility VisionThe Cisco Mobility Vision

PersonalPersonal

On TapOn Tap

AvailableAvailableAnytime, AnywhereAnytime, Anywhere

Any Application, Any Device, Any Media, Any BandwidthAny Application, Any Device, Any Media, Any Bandwidth

Secure, One-to-One ContentSecure, One-to-One Content

3Presentation_ID © 2000, Cisco Systems, Inc.

The Cisco Mobility VisionThe Cisco Mobility Vision

At WorkAt Work

On the MoveOn the Move

At HomeAt Home

4Presentation_ID © 2000, Cisco Systems, Inc.

Today’s Focus – HospitalityToday’s Focus – Hospitality

On the MoveOn the Move

Cisco Internet Mobile Office

Cisco Internet Mobile Office

5Presentation_ID © 2000, Cisco Systems, Inc.

Requirements While Traveling...Requirements While Traveling...

• Ready access

• Broadband speeds

• Full productivity

• Reasonable access charges

• Transparent xSP billing

• Security handoffs

• VPN access

• Broad client support

6Presentation_ID © 2000, Cisco Systems, Inc.

Revenue PotentialsRevenue Potentials

• Incremental Revenue

Per use charges

Advertising Portals

• Intra-Hotel Services

7Presentation_ID © 2000, Cisco Systems, Inc.

Cisco Internet Mobile Office FrameworkCisco Internet Mobile Office FrameworkEnterprise PerspectiveEnterprise Perspective

Cisco Internet Mobile Office FrameworkCisco Internet Mobile Office FrameworkEnterprise PerspectiveEnterprise Perspective

TechnologyTechnology

ArchitectureArchitectureWLANDial

Un

ified

Un

ified

Me

ss

ag

ing

Me

ss

ag

ing

Po

licy

Po

licy

Eth

ern

et,

Eth

ern

et,

80

2.1

18

02

.11

80

2.1

X8

02

.1X

(EA

P, W

EP

)(E

AP

, WE

P)

User IssuesUser Issues

VenuesVenues At Work

Ubiquity Speed Plug&Play SecurityUbiquity Speed Plug&Play Security

At Home

Partn

ership

s

Ad

dre

ss

ing

Ad

dre

ss

ing

Ma

na

ge

me

nt

Ma

na

ge

me

nt

AA

AA

AA

VP

NV

PN

Ga

tew

ay

Ga

tew

ay

Te

ch

no

log

yT

ec

hn

olo

gy

On theMove

ProgramsPrograms

Convergent Architecture (AVVID)Convergent Architecture (AVVID)

Mobile OfficeMobile Office

Qo

SQ

oS

Fa

irne

ss

Fa

irne

ss

GS

M,C

DM

A,

GS

M,C

DM

A,

GP

RS

, UM

TS

GP

RS

, UM

TS

8Presentation_ID © 2000, Cisco Systems, Inc.

Two Phase ConnectivityTwo Phase Connectivity

• Phase One

Hotel provides connectivity the Internet

In-Room, Meeting Rooms

• Phase Two

Corporation provides connectivity back into company

Secure VPN Tunnels

Killer Application

9© 2000, Cisco Systems, Inc.

Course NumberPresentation_ID

Phase OnePhase One

Internet ConnectivityInternet Connectivity

10Presentation_ID © 2000, Cisco Systems, Inc.

Phase OnePhase One

• In-Room Connectivity

No changes to laptops

Plug and Play

Ubiquitous Availability

• Meeting Rooms

High density

Wires not an option

11Presentation_ID © 2000, Cisco Systems, Inc.

Hotel Network

Hotel BillingSystem

RegistrationWeb Page

Internet

SubscriberGateway

Cisco Hotel Networking SolutionsCisco Hotel Networking Solutions

• Cisco subscriber gatewayIntegrated with hotel billing

Plug-and-play for guests

Security for guests and hotel

Advertising portal

Guest network service registration

• Meeting roomsHard wired

Wireless

• Guest roomsLong reach Ethernet

Wireless

Cable

Cat5 Ethernet

12Presentation_ID © 2000, Cisco Systems, Inc.

Current Cisco Hotel Current Cisco Hotel Networking SolutionsNetworking Solutions

Meeting Rooms and

In-RoomBar, Dining, Pool, Health

ClubIEEE 802.11B

11 MbpsRequires

Wireless NICInternet Access

In-Room Uses Existing Wiring (Coax)May Not Be Owned by

Hotel

In-Room Uses Existing

telephone Wiring Cat310–26 MbpsMultimedia

SupportSubscriber Gateway

Self-Enrollment

In-Room Requires

Cat 510–100 Mbps

MultimediaSupport

SubscriberGateway

Self-Enrollment

WirelessWireless CableCable Wired Ethernet

Wired Ethernet

Long ReachEthernet

Long ReachEthernet

13Presentation_ID © 2000, Cisco Systems, Inc.

Subscriber GatewaySubscriber Gateway

• Cisco provided Subscriber Gateway

• Integrated with Hotel billing systems

• Plug and Play for Guests

• AAA Support

RADIUS, Credit Card Authorization

• Advertising Portal

• Bandwidth Manipulation

• Self-enablement by guest

Web Page interception

14Presentation_ID © 2000, Cisco Systems, Inc.

Integrated BillingIntegrated BillingFlowFlow

Hotel Network

SubscriberGateway

Hotel BillingSystem Guest Folio

RegistrationWeb Page

1. Guest starts web browser

2. Subscriber gateway redirectsto self-registration web page

3. User accepts service

4. Subscriber gateway updates hotel billing system/guest folio

5. End-user free to pass trafficto the internet, Web, Email, VPN, etc.

15Presentation_ID © 2000, Cisco Systems, Inc.

Advertising OverviewAdvertising Overview

• Portal forwards web requests

• Portal “wraps” web pages within its own

• Portion of Web page displays advertisement

Hotel Network

Internet

SubscriberGateway

PortalWeb Page

www.acme.com

16Presentation_ID © 2000, Cisco Systems, Inc.

IPORT Allows for Plug-and-PlayIPORT Allows for Plug-and-Play

• CAIS Soft acquisiton: IPORT Broadband Provisioning System

• IP address on guest PC’s will vary

• Infrastructure must be able to handle without guest PC modifications

• Subscriber gateway can assign IP addresses

Via DHCP

• Subscriber gateway can perform NAT if guest PC is pre-configured

17Presentation_ID © 2000, Cisco Systems, Inc.

Client ProtectionClient Protection

• Built into networking hardwareAvailable in Catalyst® switches

VDSL switch, traditional Ethernet switches

Available in DOCSIS-based cable equipment - all Cisco uBR products

• Will not allow one room/port to talk to another

Good for guests, issue for meeting rooms

18© 2000, Cisco Systems, Inc.

Course NumberPresentation_ID

WirelessWireless

Internet ConnectivityInternet Connectivity

Meeting RoomsMeeting Rooms

19Presentation_ID © 2000, Cisco Systems, Inc.

Wireless SolutionWireless Solution

• No Wires to end devices

• Excellent Mobility

• Minimal new wiring required

Only to Access Points

• Open Infrastructure

PC provides protection

• Shared Bandwidth

No MultiMedia

Advantages Disadvantages

20Presentation_ID © 2000, Cisco Systems, Inc.

Wireless Computer DetailsWireless Computer Details

• Laptops with NICs

• IEEE 802.11B Compliant

• Full Roaming

• Laptops without NICs

• Ethernet Cable attaches Computer to Wireless Station

21Presentation_ID © 2000, Cisco Systems, Inc.

Design ConsiderationsDesign Considerations

• Building Infrastructure

• Performance Parameters

22Presentation_ID © 2000, Cisco Systems, Inc.

Coverage Optimized WirelessCoverage Optimized Wireless

23Presentation_ID © 2000, Cisco Systems, Inc.

Wired Network InfrastructureWired Network Infrastructure

Internet

Wired NetworkOverlay

24Presentation_ID © 2000, Cisco Systems, Inc.

Wireless Meeting RoomWireless Meeting Room

Leon RoomLeon Room

Madrid RoomMadrid Room

25Presentation_ID © 2000, Cisco Systems, Inc.

Wireless SampleWireless SampleBill of MaterialsBill of Materials

Wireless ProductsWireless Products

Access Points $1,299 x 12 = $15,58810/100 Ethernet + 2 Integrated Antennas

Access Points $1,299 x 12 = $15,58810/100 Ethernet + 2 Integrated Antennas

1912 Ethernet Switch $1,595 x 2 = $3.19012 10BaseT Ports + 1 100BaseT + 1 100BaseFX

1912 Ethernet Switch $1,595 x 2 = $3.19012 10BaseT Ports + 1 100BaseT + 1 100BaseFX

2924 Ethernet Switch $2,995 x 1 = $2,99522 10/100BaseT Ports + 2 100BaseFX

2924 Ethernet Switch $2,995 x 1 = $2,99522 10/100BaseT Ports + 2 100BaseFX

Total Solution $29,473Total Solution $29,473

3620 Router $7,700 x 1 = $7,7002 Ethernet + 2 WAN + Cable + Cisco IOS Firewall

3620 Router $7,700 x 1 = $7,7002 Ethernet + 2 WAN + Cable + Cisco IOS Firewall

26© 2000, Cisco Systems, Inc.

Course NumberPresentation_ID

WirelessWireless

Internet ConnectivityInternet Connectivity

Guest RoomsGuest Rooms

27Presentation_ID © 2000, Cisco Systems, Inc.

Wireless SummaryWireless Summary

• Minimal wiring required in total

Only to access points

• End-user mobility & easy moves/adds/changes

• Open infrastructure

PC provides protection

• Shared 11 Mbps bandwidth

28Presentation_ID © 2000, Cisco Systems, Inc.

Wireless Room DetailsWireless Room Details

Guest Room PC ConnectionGuest RoomMain Closet

Hotel Guest Floor

200’

29Presentation_ID © 2000, Cisco Systems, Inc.

Wireless SampleWireless SampleBill of MaterialsBill of Materials

Wireless Products (350 Rooms)Wireless Products (350 Rooms)3620 Router $7,700 x 1 = $7,700

2 Ethernet + 2 WAN + Cable + Cisco IOS Firewall3620 Router $7,700 x 1 = $7,700

2 Ethernet + 2 WAN + Cable + Cisco IOS Firewall

2912MF Ethernet Switch $2,995 x 1 = $7,99012 100BaseFX Ports + 4 10/100BaseTX

2912MF Ethernet Switch $2,995 x 1 = $7,99012 100BaseFX Ports + 4 10/100BaseTX

1912 Ethernet Switch $1,595 x 8 = $12,76012 10BaseT Ports + 1 100BaseT + 1 100BaseFX (1 Per Floor, Fiber to Main Closet)

1912 Ethernet Switch $1,595 x 8 = $12,76012 10BaseT Ports + 1 100BaseT + 1 100BaseFX (1 Per Floor, Fiber to Main Closet)

Access Points $1,299 x 24 = $31,17610/100 Ethernet + 2 Integrated Antennas(3 Access Points Per Floor)

Access Points $1,299 x 24 = $31,17610/100 Ethernet + 2 Integrated Antennas(3 Access Points Per Floor)

Working Group Bridge $629 x 350 = $220,15010/100 Ethernet + 2 Integrated Antennas

Working Group Bridge $629 x 350 = $220,15010/100 Ethernet + 2 Integrated Antennas

Total Solution $279,776Total Per Room $799Total Solution $279,776Total Per Room $799

30Presentation_ID © 2000, Cisco Systems, Inc.

LRE SummaryLRE Summary

• Uses existing Cat 3 phone wiring

• Low per port cost (CPE < $300)

• 10 to 15 Mbps data rates

• Client protection

• Subscriber gateway

• Multimedia support

• Scalable - start with small block of rooms and add rooms as required

31Presentation_ID © 2000, Cisco Systems, Inc.

LRE OverviewLRE Overview

Add-on as Needed

Main Closet

PBX

POTSSplitters

VDSLSwitches

InternetRouter

Subscriber Gateway

Floor 1

Floor 2

Floor 3

Floor 4

Floor 5

Up to 4000’

32Presentation_ID © 2000, Cisco Systems, Inc.

LRE Room DetailLRE Room Detail

Main Closet

PBX

POTSSplitter

VDSL Switch

InternetRouter

SubscriberGateway

Guest Room PC Connection

Up to 4000’ Existing Phone Wiring

33Presentation_ID © 2000, Cisco Systems, Inc.

LRE SampleLRE SampleBill of MaterialsBill of Materials

LRE Products (350 Rooms)LRE Products (350 Rooms)

3620 Router $7,700 x 1 = $7,7002 Ethernet + 2 WAN + Cable + Cisco IOS Firewall

3620 Router $7,700 x 1 = $7,7002 Ethernet + 2 WAN + Cable + Cisco IOS Firewall

35XX Ethernet Switch $3,000 x 1 = $3,00024 10/100BaseT L3 Ports

35XX Ethernet Switch $3,000 x 1 = $3,00024 10/100BaseT L3 Ports

Subscriber Gateway $? x 1 = $?Subscriber Gateway $? x 1 = $?

VDSL Switch $5,500 x 15 = $82,50024 10Mbps Ports + 4 10/100BaseTX

VDSL Switch $5,500 x 15 = $82,50024 10Mbps Ports + 4 10/100BaseTX

POTS Splitter $1,600 x 8 = $12,80024 Port Splitter

POTS Splitter $1,600 x 8 = $12,80024 Port Splitter

VDSL In-Room Modem $300 x 350 = $105,0001 10Mbps Port + 1 Telephone Jack

VDSL In-Room Modem $300 x 350 = $105,0001 10Mbps Port + 1 Telephone Jack

Total Solution $211,000Total Per Room $603Total Solution $211,000Total Per Room $603

34© 2000, Cisco Systems, Inc.

Course NumberPresentation_ID

Phase TwoPhase Two

Virtual Private NetworksVirtual Private Networks

A Connection back to CorporateA Connection back to Corporate

35Presentation_ID © 2000, Cisco Systems, Inc.

Business Traveler

Cisco Internet Mobile Office

Settlement Exchange IPass

InternetCisco

Internet Mobile Office

Cisco Internet Mobile Office

Virtual Global Footprint for Virtual Global Footprint for Cisco Internet Mobile Office Cisco Internet Mobile Office

DSL, Cable or Wireless

Primary Service Provider

VPN Concentrator

VPN

Enables global cross-service provider roamingwith integrated billing and security

36Presentation_ID © 2000, Cisco Systems, Inc.

How Virtual Private Networks How Virtual Private Networks WorkWork

Internet

TunnelTunnel

• Virtual Private Networks create a “tunnel” between locations

• Can serve as an alternative to 800 dial or dedicated lease lines

37Presentation_ID © 2000, Cisco Systems, Inc.

What is a Tunnel?What is a Tunnel?

Take an existing packet

DestMAC

SourceMAC

ProtocolType

DestIP

SourceIP

DATA

Encapsulate the whole packet in a new IP header

DestMAC

SourceMAC

ProtocolType

DestIP

SourceIP

DestMAC

SourceMAC

ProtocolType

DestIP

SourceIP

DATA

We have just created a secure IP tunnel

ENCRYTPTION

Hotel Network Generated Corporate Business Data

38Presentation_ID © 2000, Cisco Systems, Inc.

VPN High Level OverviewVPN High Level Overview

Corporate Site(s)

Hotel with Cable,DSL or Wireless

Hotel with Cable,DSL or Wireless

Internet

VPN Tunnel Server

InternetConnection

39Presentation_ID © 2000, Cisco Systems, Inc.

Infrastructure Infrastructure

Internet

T1/T3

Enterprise Network

T1/T3

Mobile Business Professionals

Airport

Concourse Fiber Run

Catalyst 3524 XL-PWR

Catalyst 3524 XL

Cisco 2600/ 3600 Router

Cisco 7100 Router

Cisco PIX 500Firewall

CiscoVPN3000

Subscriber Mgt Server(CAIS Gateway)

iPass Settlement System Hotel

Hotel Rooms

T1/T3

• Mobile business professional broadband hotel access • Available March 2001• Includes hotel support• Enhanced security - 802.1x, Cisco & SPLOB Radius• Adds VPN unified client & WIN2K support

Aironet Series 350 AP

Aironet Series 340/350 NIC & VPN 3000 Client S/W on laptops

Mtg. Rooms

40Presentation_ID © 2000, Cisco Systems, Inc.

VPN ConnectionVPN ConnectionDetailsDetails

Main ClosetGuest Room

Internet

41Presentation_ID © 2000, Cisco Systems, Inc.

Cisco Internet Mobile Office Cisco Internet Mobile Office Web SiteWeb Site

• For more information on products, technologies, partners and wireless locations, visit...

http://www.cisco.com/go/mobileoffice

42© 2000, Cisco Systems, Inc.

Questions?Questions?

43Presentation_ID © 2000, Cisco Systems, Inc.

Cisco Internet Mobile Office Cisco Internet Mobile Office Ecosystem Ecosystem

CPNs ApplicationProviders

Airlines

Hotels

TechnologyPartners

Major Corporations

ConventionCenters

Retail

44Presentation_ID © 2000, Cisco Systems, Inc.

Cisco Internet Mobile Office Cisco Internet Mobile Office PartnersPartners

45Presentation_ID © 2000, Cisco Systems, Inc.

Cisco Internet Mobile Office Cisco Internet Mobile Office Hot Spots NationwideHot Spots Nationwide

46Presentation_ID © 2000, Cisco Systems, Inc.

Coverage Optimized WirelessCoverage Optimized Wireless

• Add Text

47Presentation_ID © 2000, Cisco Systems, Inc.

Bandwidth Optimized WirelessBandwidth Optimized Wireless

• Add Text