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Keep saving water
Water and Sanitation
“Our Water, Our Pride – Amanzi Ethu, Ibhongo Lethu – Ons Water, Ons Trots”
Having water is a right and saving water is everyone’s responsibility.
Introduction
Cape Town,
• home to a growing population of 3.7 million people• a preferred tourist destination• a place with diverse cultures and communities• an abundance of local talent• creativity and livelihood
but also
• a water scarce area where changing weather patterns and economic development is increasing the demand upon available water resources to provide for daily needs.
Affected areas
George
Knysna
Plettenberg Bay
Port Elizabeth
Mossel Bay
Beaufort West *****
Hermanus
Far South - City of Cape Town
***** Beaufort West - • Dam ran dry• Boreholes were drying up• Water needed to be transported there in 5lt containers and tankers
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Road since 2004
Save our water – Save our City campaign
Implemented water restrictions
Achieved saving targets - thank citizens for their support
2006 implemented Water By-Laws (incorporating 10% permanent savings)
Acknowledge role of Water Inspectorate
Acknowledge DWA for funding WDM initiatives
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WDM Interventions
City first municipality in S A to implement a Water Conservation and Water Demand Management Strategy in 2007
Achieved significant savings with projects, programmes and interventions of technical and community based nature over past 3 years
Will be necessary to accelerate the projects and programmes contained within the WC and WDM Strategy to achieve targets
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Interventions to date
• Successful pressure management in 13 areas including pressure reduction devices for 49 schools (areas include Khayelitsha, Mitchells Plain, Atlantis, Belhar, Brentwood Park, Delft, Langa, Pinelands, Plumstead, Fisantekraal, Browns Farm, Westbank, Mfuleni, Gugulethu, Langa)
• 1693 consumer meters audited• 1775 meters fitted with automated meter reading devices• 20 574 consumer meters replaced • 17 998 consumer meters re-located & fixed • 70 652 water connection leaks fixed• Of the 22 wastewater treatment plants, 9 have the ability to extract
the effluent before it enters the environment, 118 users are currently registered which offsets 120Ml op potable water per day
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Interventions continued...
• More than 50 000 households visited with Integrated Leaks Repair Project
• 341 Caretakers trained to date• 41 Schools visited and leaks repaired• 160 Hlonipha Amanzi workshops with 14 813 participants• Ongoing awareness campaigns including water by-laws, blockages,
water leaks repairs, water conservation , Top 100 Industry workshops and staff interventions and other water issues
Cape Town a water scarce area, changing weather patterns = lower winter rains, longer dryer summers
Current water storage in CT is 10% below last year and > 20% below the previous year
Dam levels in Far South reaching critical low levels
Recent customer survey indicated lack of understanding on water saving
Growth in Water Demand at 1.7% but still higher than anticipated 1%
Why do we need a Water SavingCampaign?
To intensify awareness and encourage water savings
To create understanding of consequences of ignoring water savings
To create acceptance of water saving translating into action
To reach and influence target audience over a 3 year period AUDIENCETARGET .doc
To improve upon current awareness levels
To develop new partnerships and utilise existing ones
Main objectives and aims
How will this be done?Presentations to all staff
Workshops with partnering departments
Staff Competition
Media (internal) – e-nform, WaterComms, “on hold” messages on Call Centre line, bill inserts, website
Media (external) – radio ads and interviews, community newspapers, media releases, Billboards, Bus/taxi wraps, new media (Facebook, Twitter, etc)
Roaming Exhibition
Launch event
Extended programme – ongoing acitivities
Partnerships
Campaign Measurables
Combination of:-
Pre- and Post-campaign Water balances
Customer Surveys 2012, 2013, 2014
Total listeners – radio ads
Total readership – newspaper ads/articles
Total distributed material
Proposed water saving campaign
Approved strategy
Approved budget
Action plan: - Internal launch to all staff
- External launch event
- Extended programme
- Parnerships (int & ext)
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In order for the campaign to be successful, the support and co-
operation from everyone is essential
(Here is how you can play a vital role!)
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you can pledge your support by;
• Signing the water saving pledge• Encouraging all staff to support the campaign by also
signing the pledge• Reporting water wastage, water losses and blockages,
illegal water use and illegal water connections – contractors, developers
• Reporting vandalism to council infrastructure – taps, meters, water installations
• Repairing water leaks at home• Retrofitting with water saving devices where possible
Keep saving water
Complaints, enquiries, suggestions
Report broken water pipes, sewerage blockages and water leaks
City of Cape Town 24-hr call centre
0860 103 089 or
SMS: 31373 (max. 160 characters
Give name, erf/account no., address & short description of problem
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Thank you
Keep saving water
Having water is a right and saving water is everyone’s responsibility