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8/10/2019 08 Ppt Job Descriptions Final
http://slidepdf.com/reader/full/08-ppt-job-descriptions-final 1/22
Job Descriptions Training for Supervisors
8/10/2019 08 Ppt Job Descriptions Final
http://slidepdf.com/reader/full/08-ppt-job-descriptions-final 2/22
2 © SHRM 2008
INTRODUCTION
Job escriptions can be ver! usefu" to e#p"o!ers$ e#p"o!ees
an %ob app"icants &'en carefu""! &ritten an (ept up)to)ate*
Job escriptions out"ine t'e responsibi"ities for an e#p"o!ee+s
&or(* T'e! a"so serve as a too" to 'e"p e#p"o!ers gauge
e#p"o!ee perfor#ance an for recruiting,se"ecting caniates*T'is presentation &i"" aress t'e i#portance of 'aving %ob
escriptions$ &'at to inc"ue an tips for &riting %ob escriptions*
T'is sa#p"e presentation is intene for presentation to ne&
supervisors an to e-perience supervisors &'o nee refres'er
training* It is esigne to be presente b! an iniviua" &'o is(no&"egeab"e in eve"oping %ob escriptions* T'is is a sa#p"e
presentation t'at #ust be custo#i.e to inc"ue an #atc' t'e
e#p"o!er+s o&n po"icies an practices*
8/10/2019 08 Ppt Job Descriptions Final
http://slidepdf.com/reader/full/08-ppt-job-descriptions-final 3/22
/ © SHRM 2008
OJ1CTI1S
3t t'e c"ose of t'is session !ou &i"" be ab"e to4
5 State &'at a %ob escription is*
5 State &'at %ob specifications are*
5 1-p"ain t'e ifference bet&een %ob escriptions an positionescriptions*
5 Cite tips for &riting %ob escriptions*
5 Out"ine &'at s'ou" be inc"ue in a %ob escription*
5 Cite t'e reasons &'! it is i#portant to 'ave &e"")&ritten an
upate %ob escriptions*
8/10/2019 08 Ppt Job Descriptions Final
http://slidepdf.com/reader/full/08-ppt-job-descriptions-final 4/22
6 © SHRM 2008
7H3T IS 3 JO D1SCRITION9
3 %ob escription is a &ritten escription of a %ob &'ic' inc"ues
infor#ation regaring t'e genera" nature of t'e &or( to be
perfor#e$ specific responsibi"ities an uties an t'e e#p"o!ee
c'aracteristics re:uire to perfor# t'e %ob*
8/10/2019 08 Ppt Job Descriptions Final
http://slidepdf.com/reader/full/08-ppt-job-descriptions-final 5/22
; © SHRM 2008
7H3T 3R1 JO S1CI<IC3TIONS9
Job specifications are t'e persona",iniviua" re:uire#ents
e-pecte fro# t'e e#p"o!ee* T'e! "ist an! eucationa"
re:uire#ents$ esire e-perience an specia"i.e s(i""s or
(no&"ege re:uire* Job specifications co#p"e#ent %ob
escriptions*
8/10/2019 08 Ppt Job Descriptions Final
http://slidepdf.com/reader/full/08-ppt-job-descriptions-final 6/22
= © SHRM 2008
JO D1SCRITIONS S* OSITION
D1SCRITIONS
• Job escriptions ocu#ent t'e genera" nature of t'e &or( to be
perfor#e* T'e! inc"ue genera" responsibi"ities an uties as
&e"" as t'e e#p"o!ee c'aracteristics re:uire* T'e! are use
for %ob c"assification an as a basis for position escriptions*
5 osition escriptions custo#i.e responsibi"ities to epart#enta"
nees inc"uing supervisor! re"ations'ips* T'e! focus on
outco#es an accountabi"ities rat'er t'an uties* T'e! efine
t'e e#p"o!ee+s specific uties an are use to #anage
perfor#ance*
8/10/2019 08 Ppt Job Descriptions Final
http://slidepdf.com/reader/full/08-ppt-job-descriptions-final 7/22> © SHRM 2008
TIS <OR 7RITIN? JO D1SCRITIONS
5 <ocus so"e"! on t'e %ob*
@ 3voi t'e A&is' "istB of s(i""s or persona"it! traits*
@ <ocus on t'e &or( not t'e person*
5 Use action verbs See e-a#p"es in 3ppeni- 3
5 Use c"ear$ concise an easi"! unerstoo "anguage
5 3""o& for f"e-ibi"it!*
5 Consier future epart#ent,co#pan! nees4
@ Eeep in #in t'e c'anging nees of t'e epart#ent,co#pan! to
'e"p ientif! gaps in &or(force*
@ Spea( &it' #anagers,epart#ent 'eas,#a%or ecision #a(ers toeter#ine future 'iring nees*
5 Fist %ob tas(s b! priorit!*
@ Organi.e t'e "ist fro# #ost essentia" tas(s to "east essentia" tas(s*
8/10/2019 08 Ppt Job Descriptions Final
http://slidepdf.com/reader/full/08-ppt-job-descriptions-final 8/228 © SHRM 2008
TIS <OR 7RITIN? JO D1SCRTIONS
CONT+D
5 e specific*
5 3voi an! reference to protecte c"ass or pre%uicia" "anguage
i*e*$ race$ co"or$ gener$ nation origin$ isabi"it!$ etc**
@ 1-a#p"e of &'at to avoi4 Heav! "ifting re:uire ) on"! #a"e
caniates &i"" be consiere for 'eav! "ifting positions or bi"ingua"
abi"it! re:uire G on"! Hispanics &i"" be consiere*
5 Have reasonab"e e-pectations*
@ Setting t'e AbarB too 'ig' or too "o& can affect caniate poo"*
5 e consistent*
@ Define ter#s "i(e A#a!$B Aoccasiona""!$B an Aperioica""!B*
5 Obtain input fro# ot'ers*
@ So"icit infor#ation fro# e#p"o!ees$ #anagers,supervisors$ etc*
5 Inc"ue a #isce""aneous c"ause i*e*$ ot'er uties as assigne*
8/10/2019 08 Ppt Job Descriptions Final
http://slidepdf.com/reader/full/08-ppt-job-descriptions-final 9/22 © SHRM 2008
7H3T IS INCFUD1D IN 3 JO D1SCRITION9
5 Tit"e
@ Co##unicates t'e "eve"$ responsibi"it! an t!pe of &or(*
@ Use tit"es t'at are co##on in !our inustr!*
5 1#p"o!#ent status
@ <u"")ti#e$ art)ti#e$ Te#porar!*
5 <FS3 status e-e#pt or none-e#pt
8/10/2019 08 Ppt Job Descriptions Final
http://slidepdf.com/reader/full/08-ppt-job-descriptions-final 10/22 © SHRM 2008
7H3T IS INCFUD1D IN 3 JO D1SCRITION9
CONT+D
5 Focation4
@ 3ress an,or cit! &'ere %ob &i"" be "ocate*
@ Inc"ue infor#ation if position oes not report to a specific "ocation*
5 Duties,responsibi"ities4
@ Fist uties,tas(s4
5 Ma%or or #inor
5 Inc"ue essentia" functions of t'e %ob
@ Inc"ue (no&"ege$ s(i""s an abi"ities necessar! to perfor# %ob*
@ Incorporate ecision)#a(ing re:uire#ents*@ 3 scope of aut'orit! i*e*$ 'iring,firing*
@ Inc"ue escription of co#p"e- tas(s*
8/10/2019 08 Ppt Job Descriptions Final
http://slidepdf.com/reader/full/08-ppt-job-descriptions-final 11/22 © SHRM 2008
7H3T IS INCFUD1D IN 3 JO D1SCRITION
CONT+D
5 ua"ifications
@ 7or( e-perience4
5 Kears in fie" re:uire*
5 Inc"ue infor#ation if !ears of e-perience in ot'er inustries &i"" be
consiere*
@ 1ucation4
5 Hig' Sc'oo" Dip"o#a or e:uiva"ent$ 3,S$ M3$ 'D$ etc*
5 Inc"ue infor#ation if e:uiva"ent co#bination of eucation an,or &or(
e-perience as oppose to eucation on"! &i"" be consiere*
@ Certifications4
5 1-a#p"es4 HR,SHR,?HR$ Certifie Nursing 3ssistant$ Certifie
ub"ic 3ccountant$ Certifie Co#pensation rofessiona"$ Certifie
<inancia" "anner$ Certifie Nationa" Rea" 1state 3gent$ 1"ectrician$ etc*
8/10/2019 08 Ppt Job Descriptions Final
http://slidepdf.com/reader/full/08-ppt-job-descriptions-final 12/22 © SHRM 2008
7H3T IS INCFUD1D IN 3 JO D1SCRITION
CONT+D
5 ua"ifications cont+4
@ Ficenses4
1-a#p"es4 Doctors$ Nurses$ Fa&!ers$ Dietician,Nutritionist$ etc*
@ Desire &or( traits abi"it! to &or( inepenent"!$ etc
@ Co#puter s(i""s
@ Co##unication,Interpersona" s(i""s
5 Specia" consierations &or(ing conitions4
@ '!sica" re:uire#ents
@ Trave"@ 7or( 'ours on)ca""$ overti#e consieration$ etc
8/10/2019 08 Ppt Job Descriptions Final
http://slidepdf.com/reader/full/08-ppt-job-descriptions-final 13/22 © SHRM 2008
IMORT3NC1 O< 3 71FF)7RITT1N 3ND
UD3T1D JO D1SCRITION
5 1stab"is'es responsibi"ities*
5 1stab"is'es perfor#ance guie"ines*
5 Fi#its "ega" e-posure to issues suc' as e:ua" opportunit! an
iscri#ination "a&s*
5 3is in t'e estab"is'#ent of t'e <air Fabor Stanars 3ct<FS3 c"assification e-e#pt vs* none-e#pt*
5 He"ps to estab"is' pa! "eve"s*
5 He"ps to #anage e#p"o!ee e-pectations*
5 Serves as too" for recruit#ent an e#p"o!ee se"ection*
5 3ssists in eter#inations of 3#erican &it' Disabi"ities 3ct 3D3reasonab"e acco##oation*
5 3ssists &it' e#p"o!ee career eve"op#ent*
5 Supports t'e succession p"anning process*
8/10/2019 08 Ppt Job Descriptions Final
http://slidepdf.com/reader/full/08-ppt-job-descriptions-final 14/22 © SHRM 2008
SUMM3RK
5 3 %ob escription is a &ritten escription of a %ob &'ic' inc"ues
infor#ation regaring t'e genera" nature of t'e &or( to be
perfor#e$ specific responsibi"ities an uties$ an t'e
e#p"o!ee c'aracteristics re:uire to perfor# t'e %ob*
5 Job specifications are t'e persona",iniviua" re:uire#ents
e-pecte fro# t'e e#p"o!ee* T'e! "ist an! eucationa"
re:uire#ents$ esire e-perience an specia"i.e s(i""s or
(no&"ege re:uire* Job specifications co#p"e#ent %ob
escriptions*
•
osition escriptions iffer fro# %ob escriptions in t'at t'e!custo#i.e responsibi"ities to epart#enta" nees inc"uing
supervisor! re"ations'ips* T'e! focus on outco#es an
accountabi"ities rat'er t'an uties* T'e! efine t'e e#p"o!ee+s
specific uties an are use to #anage perfor#ance*
8/10/2019 08 Ppt Job Descriptions Final
http://slidepdf.com/reader/full/08-ppt-job-descriptions-final 15/22 © SHRM 2008
SUMM3RK CONT+D
5 Tips for &riting %ob escriptions pertain to using effective an
appropriate "anguage$ inc"uing accurate infor#ation$ an
organi.ing t'e infor#ation b! orer of priorit!*
5 T'e fo""o&ing ite#s s'ou" be inc"ue in a %ob escription G
tit"e$ e#p"o!#ent status$ <FS3 c"assification$ "ocation$ uties$
:ua"ifications an specia" consierations*
5 7e"")&ritten an upate %ob escriptions serve as too"s to 'e"p
an e#p"o!er &it' recruit#ent$ eva"uate e#p"o!ee perfor#ance$
an co#p"! &it' 1:ua" 1#p"o!#ent Opportunit! 11O an
non)iscri#ination "a&s*
8/10/2019 08 Ppt Job Descriptions Final
http://slidepdf.com/reader/full/08-ppt-job-descriptions-final 16/22 © SHRM 2008
3CTION 1RS ) 31NDIL 3
5 3ccu#u"ate
5 3#inister
5 3vise
5 3""ocate
5 3pprove
5 Co""aborate
5 Co""ect
5 Co##unicate
5 Co#pi"e
5 Conuct5 Consu"t
5 Counse"
5 Create
5 De"egate
5 De"iver
5 Deve"op
5 Direct
5 Distribute
5 Draft
5 1it
5 1ucate
5 1stab"is'
5 1sti#ate5 <or#u"ate
5 <urnis'
5 ?at'er
8/10/2019 08 Ppt Job Descriptions Final
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3CTION 1RS ) 31NDIL 3 CONT+D
5 ?uie
5 Interact
5 Invent
5 Issue
5 Manage
5 Mar(et
5 Motivate
5 Negotiate
5 Obtain
5 Orer 5 articipate
5 "an
5 resent
5 rovie
5 Reconci"e
5 Recruit
5 Researc'
5 Revie&
5 So"icit
5 So"ve
5 Sub#it
5 Supervise
5 Supp"!5 Test
5 Train
5 Trans"ate
8/10/2019 08 Ppt Job Descriptions Final
http://slidepdf.com/reader/full/08-ppt-job-descriptions-final 18/22 © SHRM 2008
UI
* 7'at is a %ob escription9
2* 7'at are so#e tips to fo""o& &'en &riting a %ob escription9
/* 7'at is inc"ue in a %ob escription9
6* 7'! it is i#portant to 'ave &e"")&ritten an upate %ob
escriptions9
8/10/2019 08 Ppt Job Descriptions Final
http://slidepdf.com/reader/full/08-ppt-job-descriptions-final 19/22 © SHRM 2008
UI 3NS71RS
* 7'at is a %ob escription9 3 %ob escription is a &ritten
escription of a %ob &'ic' inc"ues infor#ation regaring t'e
genera" nature of t'e &or( to be perfor#e$ specific
responsibi"ities an uties an t'e e#p"o!ee c'aracteristics
re:uire to perfor# t'e %ob*
2* 7'at are so#e tips to consier &'en &riting a %ob escription9
<ocus on t'e %ob$ use action verbs$ a""o& f"e-ibi"it!$ consier
future epart#ent nees$ avoi reference to protecte c"ass or
pre%uicia" "anguage$ etc*
8/10/2019 08 Ppt Job Descriptions Final
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UI 3NS71RS CONT+D
/* 7'at is inc"ue in a %ob escription9 Tit"e$ 1#p"o!#ent Status$
<FS3 C"assification$ Focation$ Duties$ ua"ifications$ 1ucation$
Certification$ Ficenses an Specia" Consierations*
6* 7'! it is i#portant to 'ave &e"")&ritten an upate %ob
escriptions9 To 'e"p estab"is' uties$ perfor#ance guie"ines$
recruit for vacancies$ estab"is' pa! "eve"s$ "i#it "ega" e-posure$
career eve"op#ent$ etc*
8/10/2019 08 Ppt Job Descriptions Final
http://slidepdf.com/reader/full/08-ppt-job-descriptions-final 21/222 © SHRM 2008
U1STIONS9 COMM1NTS9