073107 Supply Chain Killingsworth(MIT)

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    Creating an Efficient & Responsive

    Supply ChainPresented to the National Shipbuilding Research Program31 July 2007

    Dr. Will iam R. Kil lingsworth

    Executive Director, MIT Forum for Supply Chain Innovation

    [email protected]

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    MIT Forum for Supply Chain Innovation

    Formed in 2002; European Section 2006

    Led by the MIT School of Engineering & SloanSchool of Management

    David Simchi-Levi, Charlie Fine,

    Bill Killingsworth

    Members Include Industry and Government

    Hitachi Holding Co.

    http://www.dod.gov/http://www.dod.gov/http://www.dod.gov/http://www.dod.gov/http://www.dod.gov/http://www.dod.gov/http://www.dod.gov/http://www.dod.gov/http://www.dod.gov/http://www.dod.gov/http://www.dod.gov/http://www.dod.gov/
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    Major Research Areas

    Matching Products with Supply Chain

    Inventory Positioning/Push-Pull

    Manufacturing & Distribution Network Design Strategic Suppliers, PSM

    Visibility, Identification, and SensorNetworks

    RFID, Wireless Networks

    Interoperability Sensors, GPS

    MIT Forum for Supply Chain Innovation

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    Major Research Areas

    Product Development and Life-Cycle Design Integral vs. Modular Design

    Product Clockspeed

    Make vs. Buy

    Portfolio Management

    Supplier and Customer Relations

    Contracts: Risk and Profit Sharing

    Collaboration in Forecasting, Planning & Execution

    Communication; Supplier Committees Purchasing and Supply Management

    MIT Forum for Supply Chain Innovation

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    Risk Management in Global Supply Chains

    Supply Risks

    Demand Risks

    Development of Mitigation Strategies

    Major Research AreasMIT Forum for Supply Chain Innovation

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    Todays Supply Chain Pitfalls Long Lead Times

    Minimized Inventories

    Uncertain Demand and Supply

    Complex Product Offerings Component Availability

    Downsizing/Out-sourcing

    Globalization/Off- and near-shoring Shrinking Supplier Base

    Troubled Supplier Relations

    Fragile Supply Chains

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    Designing the Supply Chainfor the Specific Product

    Many companies attempt to shoveeverything through one supply chainstructure and then wonder why someproblems continue;

    Must recognize that products have different

    characteristics and generally need to bemanaged in a different manner with analigned supply chain; and

    Efficiency and Responsiveness are generallyin direct conflict.

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    Functional Products Innovative Products

    Efficient

    Supply

    Chain

    ResponsiveSupply

    Chain

    Match

    MatchMismatch

    Mismatch

    Marshall L. Fisher, Harvard Business Review, March-April 1997

    Fishers Framework

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    DEMAND CHARACTERISTICS & SUPPLY CHAIN DESIGN

    PushFast & Efficient

    Push PullDelayed Differentiation

    Distribution Strategy

    Push PullDistribution Strategy

    PullResponsive & Adaptive

    Low High

    Low

    High

    Demand

    Volume

    Demand

    Uncertainty

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    A Key Design Element:Push-Pull Supply Chains

    The Supply Chain Time Line

    Low Uncertainty High Uncertainty

    CustomersSuppliers

    PUSH STRATEGY PULL STRATEGY

    Push-Pull Boundary

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    Examples of Push Supply Chains Automotive

    Mercedes in Vance, Alabama 160,000 M and R Class vehicles per year

    Two Shifts

    New vehicle comes off line every 90 seconds

    Honda in Lincoln, Alabama 300,000 Odyssey Minivans and Pilot SUVs per year

    Two production lines; two shifts

    New vehicle comes off each line every 90 seconds Baby Care: Over 300,000,000 packages of

    Pampers sold annually

    Key Focus: Efficiency, Just in Time, Velocity &Coordination

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    Examples of Push-Pull Supply Chains Dell

    Buys to Forecast; Makes to Order

    Modular Product Design

    Delayed Differentiation

    Dynamic Pricing to Correct for Forecast Errors

    Furniture Make to Order Pull

    Hold and accumulate for regional shipment Push What About Ikea?

    Key Focus for Push-Pull are Responsiveness to

    Market of One , then efficiency

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    Raw Material

    Supplier

    Material

    Manufacturers

    / Assemblers

    Material

    RetailerEnd-Users

    Material

    Shipbuilders

    Boeing

    Dell

    HP

    Pampers

    Push

    Buy to Order

    (manufacturing

    postponement high)

    Ship to Stock

    (manufacturingpostponement low)

    Pull

    Push Pull

    Push Pull

    Push Pull

    Push Pull

    Make to Order

    Assemble to Order

    Make to Stock

    Denotes a Stockhold ing

    Decoupling Point

    PUSH PULL SUPPLY CHAINS

    Source: Towill (2005) Decoupling for Supply Chain Competitiveness

    Driven

    byF

    orecast

    Driven

    by

    Deman

    d

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    Source: James Womack and Daniel T. Jones, Lean Thinking (New York: Simon & Schuster, 1996).

    Five Lean Fundamentals

    Specify value: Value is defined by customer in terms ofspecific products and services

    Identify the value stream: Map out all end-to-end linkedactions, processes and functions necessary fortransforming inputs to outputs to identify and eliminatewaste

    Make value flow continuously: Having eliminated waste,make remaining value-creating steps flow

    Let customers pull value: Customers pull cascades allthe way back to the lowest level supplier, enabling just-in-time production

    Pursue perfection: Pursue continuous process ofimprovement striving for perfection

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    Command

    Prime

    First Tier

    Suppliers

    Depot

    Second Tier

    Suppliers

    Raw Material

    Suppliers

    Orders

    The Typical Sequentially Cascading Supply Chain

    Sequentially Cascading

    Supply Chains Are GenerallyNeither Efficient,

    Nor Responsive

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    The Sequential

    Enterprise

    The Goal: Transform the Enterprise

    Command

    Prime

    First Tier

    Suppliers

    Depots

    Second Tier

    Suppliers

    Raw Material

    Suppliers

    Orders

    Customer

    Distribution

    Points

    Command

    PrimeManufacturers

    1st , 2nd

    And 3rd

    TierSuppliers

    Raw MaterialSuppliers

    Integrated

    CollaborativeSupply

    Network

    Depots

    Transform

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    Steps in the Transformation

    Define and Map the Nature of the

    Supplier Network

    Identify Strategic Partners

    Enable Visibility, Collaborative

    Forecasting, Planning and Execution Maintain Positive Supplier Relations

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    Systems Supplier

    Systems Supplier

    Structure Supplier

    Structure Supplier

    Supplier

    Supplier

    Supplier

    Supplier

    Supplier

    Supplier

    Final Assembly

    Manufacturer Contract

    Product Flow

    Traditional Supply Chain Structure

    Rotor Head Suppliers

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    Company HRev Limiter 197 Days

    Company E

    Bushing 080 Days

    Company F

    Bushing

    Company I

    ID Plate 120 Days

    ID Plate 110 Days

    Company DD

    Droop Stop 250 DaysArm 250 Days

    Plate-Class 250 Days

    Liner 197 Days

    Block 275 Days

    Stop 250 Days

    Washer 280 Days

    Pin Assembly 173 Days

    Pin Assembly 210 Days

    Plug 176 DaysTank Assembly

    Beam

    Cap

    Company Q

    Pitch Housing

    Company L

    Washer 167 Days

    Company M

    Support 119 Days

    Company P

    Hub 300 Days

    Hub-Class 320 Days

    Pin-Class 290 Days

    Pin 250 Days

    Company R

    Cover 180 Days

    Retainer 180 Days

    Company W

    Weight 126 Days

    Weight 100 Days

    Company G

    Seal 120 Days

    Seal 120 Days

    Sleeve 120 Days

    Seal 120 Day

    Seal 189 Days

    Company B

    Shaft 176 Days

    Company N

    Weight

    Company BB

    Washer 110 Days

    Company CRev Spring 155 Days

    Company T

    Adapter 100 Days

    Weight 113 Days

    Liner 210 Days

    Spacer 176 Days

    Lower Liner 197 Days

    Tank 281 Days

    Bolt 260 Days

    Company D

    Bolt 210 Days

    Company K

    Shim 075 Days

    Shim

    Company X

    Collar

    Cover Assembly

    Company Y

    S him 150 Days

    Company Z

    Ring 150 Days

    Company AA

    Shaft

    Sleeve

    Company CC

    Washer 100 Days

    Retainer 100 Days

    Company EE

    Washer 120 Days

    Company FF

    TankCompany U

    Base

    ShieldCompany GG

    Cover 080 Days

    Company HH

    Tank Assembly

    Company V

    Boot 260 Days

    Rotor Head SuppliersCompany A

    Bolt 134 Days

    Prime/LCMC

    Company J

    Stop 210 Days

    Nut Plain 239 Days

    Nut 170 DaysBracket Assembly

    Company O

    Sleeve Bushing 231 Days

    Sleeve 120 Days

    Washer 168 Days

    Nut 155 Days

    Key

    Company S

    Bearing 180 Days

    Bearing 170 Days

    Bearing 230 Days

    Bearing 250 Days

    Bushing Sleeve 275 Days

    Hydroform

    Cover 170 Days

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    Shaft Assembly Supply Chain (1 of 2)

    Prime

    Comp A

    Retainer

    90 (M)

    50 (M)Anodize (10)

    Paint (10)

    20 (M)

    Comp A

    Retainer

    Comp D

    (material)

    OutsideProcessing

    (35)

    35 (M)

    10 (M)

    Comp A

    AdapterOutside Processing1 (10)

    Outside Processing2 (10)

    20 (M)

    Comp E

    (material) 125 (M)100 (M)

    Comp A

    40 (M)

    Comp F (Forge) 30 (M)130 (M)

    Adapter

    Outside Processing3 (10)

    Outside Processing4(10)

    Outside Processing5 (20)

    Comp B

    Spacer

    118 (M)

    In-house Mfg

    Subassembly A (30)

    Subassembly B (30)

    Adapter (300)

    Comp C

    (material)10 (M)

    158

    150

    200

    250

    168

    50 (PA)

    50 (PA)

    50 (PA)

    50 (PA)

    50 (PA)

    150 (M)Company G

    (material)

    100/mo

    100/mo

    100/mo

    100/mo

    6/moN/A

    Notes: (A) Supplier Admin Lead Times

    (M) Supplier Mfg Lead Times

    (PA) Prime Administrative Lead TimesRed denotes Prime Lead TimesPurple denotes monthly capacity without

    impact to normal through put

    Now 350 Mfg Days!

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    Shaft Assembly Supply Chain (2 of 2)

    Prime

    Comp HBolt

    30 (M)

    40 (M)Comp I

    (material)10 (M)

    Comp H

    Comp J

    (casting)

    Finishing, coating

    and paint (15)

    15 (M)80 (M)

    Comp L

    Bearing

    Outside

    processing 40 (M)20 (M)

    Comp Q55(M)48 (M)

    Washer

    Comp S

    Plate Assembly

    110 (M)

    Support Assembly

    Comp K

    (material)

    120 (M)

    Comp LSubcontract

    Machining20 (M) 60 (M)Comp G

    (material)135 (M)

    10 (M) w/LTA

    Comp M

    (material)

    Tube

    50 60 (M)

    Comp NOutside

    processing

    Comp P

    (material)10 (M) 22 (M)

    15 (A)100 (M)

    Mount

    10 (A)

    N/A

    200

    265

    260

    197

    150

    160

    50 (PA)

    50 (PA)

    50 (PA)

    50 (PA)

    50 (PA)

    50 (PA)

    50 (PA) N/A

    N/A

    500/mo

    100-150/mo

    150/mo

    50/mo

    100/mo

    Comp R

    (material)

    Now 350 Mfg Days!

    Notes: (A) Supplier Admin Lead Times

    (M) Supplier Mfg Lead Times

    (PA) Prime Administrative Lead Times

    Red denotes Prime Lead TimesPurple denotes monthly capacity without

    impact to normal through put

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    Product Flow

    Systems

    Partner

    Structure

    Partner

    Partner/Supplier

    Contract

    Large ScaleLarge Scale

    Systems IntegratorSystems Integrator

    Final Assembly

    Supplier

    Supplier

    Supplier

    Supplier

    Supplier

    Supplier

    Supplier

    Supplier

    Supplier

    Supplier

    Pre-Integration

    Integrator owned product in several levels of the supply chain

    Drives the requirement for multi-tier visibility

    A

    B

    C

    Strategic Partner Structure

    D

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    Typical Benefits of Procurement & Supply Management

    (PSM) More Effective Buying Techniques

    Spend Analysis Who buys what from whom with

    what funds Market Intelligence What is happening in the market,

    raw material trends

    Logistical Efficiencies Enhancing PLT, ALT, AssetManagement

    Savings Opportunities Opportunities to save money

    Process Efficiencies Streamline current supply

    chain processes & integrate

    Improvements ViaPSM Analysis & Strategic Sourcing

    Maturity Model for Collaboration and Process Interoperability

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    * Source: AMR Research, Inter-Enterprise Supply Chain Coordination Needs a Platform,, 2003

    Every departmentEvery department

    for itselffor itself

    Every companyEvery company

    for itselffor itself

    SingleSingle--TierTier

    PartneringPartnering

    MultiMulti --tiertier

    FederationFederation

    Slow & sequential planningSlow & sequential planning

    Internal optimizationInternal optimization

    Data sharingData sharing

    withwith

    11stst Tier partnersTier partners

    Process MaturityProcess Maturity Information MaturityInformation Maturity

    ReactingReacting

    AnticipatingAnticipating

    CollaboratingCollaborating

    OrchestratingOrchestrating

    MultiMulti --tiertier

    Visibility,Visibility,

    CollaborationCollaboration

    Supply Network

    Yield Management

    ImprovedMarketShare

    Improved

    Margins

    Demand Network

    Optimization

    Maturity Model for Collaboration and Process Interoperability

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    Exostar Solution: Multi-tier visibility

    Exostar Conference: October 9, Washington DC

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    Tier 1 SuppliersPrime or SI

    Tier 2..n Suppliers

    Forecast & Commit Cycle

    Order Management Cycle

    Consumption Replenishment

    Logistics Management

    COMPONENTS

    WHERE USED

    Gain Consolidated Visibility Across Tiers

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    RFID Industry Transformations -- CapGemini

    Textiles

    Food

    HighTec&White

    Goods

    LuxuryItems

    Courier&Postal

    InternationalLog

    istics

    DC / Warehouse Operations X X X X X X X X X

    International Trade / Customs / Security X X X X X X

    Pedigree / Track / Trace / Theft / Counterfeit X X X X X X X X X

    Cold Chain Logistics X X X X X X X X

    Inventory Management / Real-Time Optimization X X X X X X X X X XMobile (Returnable) Asset Management / Utilization X X X X X X X X X X X

    Store Operations / Consumer Driven Replenishment X X X X

    Asset Maintenance & Monitoring (MRO / SPL) X X X X X X

    Mission Demand Planning X

    Managed Service Provision X X X X X X X X X

    Information Sharing (EDI, GDS, EPCIS) X X X X X X X X X XManufacturing (Work in Progress) X X X X X X X X

    Reverse Logistics (Returns / Recalls / Waste) X X X X X X X X X X X

    Government

    FinancialDocuments&Securitie

    s

    Distribution

    RFID Enabled Supply Chain Transformation

    Opportunities

    Aviation

    Automotive

    Energy/Utilities

    Defense

    Retail&CPG

    Manufacturing

    &Packaging

    LifeSciences

    /Pharma

    Healthcare

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    DC / Warehouse Operationsy Improved In-Bound / Receiving

    y Improved Out-Bound / Loading

    y

    Improved Stagingy Improved Picking

    y Improved Packaging

    y Improved Miss-placed Items

    y

    Improved Cross Docking

    Receiving Marshalling Cross sorting

    PackingLoadingShipping

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    GovernmentRelations

    Public Relations

    Community

    RelationsCustomer Relations

    Where is Supplier Relations?

    What is Supplier Relations?

    Investor Relations

    Employee Relations

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    Four Columns of Collaboration

    The Toyota Model

    OpenCommunication

    Strong Supplier RelationsStrong Supplier Relations

    SupplierAssociations

    On-site Support

    & Training

    Reduce SupplierBurden

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    Conclusions

    Think Globally;

    Act Globally; and

    Do Not Stop With Local Islands of

    Optimization

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    Summary: Enabling Both Efficiency andResponsiveness in a Pull Supply Chain

    Streamline supply chain through the use ofstrategic partners;

    Involve strategic partners in design and

    development process; Identify critical bottlenecks and lead time

    drivers; develop corrective actions;

    Enable visibility, collaborative planning andforecasting; and

    Strengthen supplier relations.

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    Coming Events You Are Invited

    14-15 November 2007 Road Trip for Forum! To Be Held at GE Global Research Labs

    Schenectady, New York

    Real Time Global Tracking and Logistics

    Wireless Sensors and Networks

    29-30 November 2007 European Road trip! To Be Held at the Newly Opened DHL InnovationCenter near Bonn, Germany

    Sponsored by the European Section of the MIT Forumfor Supply Chain Innovation, Hasso Plattner Institute