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10.04.23 Page 1
Rainer von AmmonHans-Martin BrandlDavid Guschakowski
Torsten Greiner
Business Partner:
In cooperation with:
2. CEP Symposium Palo Alto, 2006-11-07
Business Activity Monitoring and CEP at Next Generation easyCredit
Agenda
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• Problems and Considerations– Business purpose for the application– Technology challenge and the principle of BPM/BAM/CEP– Vision – Event generation via middleware
• The Approach– Initial position without event generation– The stream and its events– The correlation engine
• Conclusion: The Event Tornado for a better Business Insight
First Online Instant Credit System called „easyCredit“
Observation of problems:• possible daily loss of sales because of canceled credit applications without appropriate compensating actions
• contingent unavailable services (e.g. credit decision service, printing service) and providers
• Other problems, but not focus of this study, e.g.
• Increasing danger of credit losses, because today more and more customers have more credits from different banks • …
No realtime / forward detection /BAM of – especially imminent -problems like those If process problems occur, they are not always
obvious to the IT (partially IT blindness)
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Business purpose for the application
The technology challenge and the principle of BPM/BAM/CEP, e.g. for „Next Generation InstantCredit Systems“
• realize scenario
• process instances
• set parameters
analysehistory…
Adapterse.g. RFID, topics of Pub/Sub, …
Build business level events
Workflow Enginebased on BPEL
Rules Engine
„special“ SQL resp. other languagesIF …AND …FOLLOWED BY…WITHIN…ACTION
e.g. credit offers (completed)e.g. payments
calculate pott, offer rates, profit…
Workflows
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Service Consumers
Service Orchestration(OpenSource or BEA WLI 9.x or IBM Process Server or Oracle …)
Service Enablement(WLI 9.x or WebSphere …)
Service Bus Layer(SOPware or AquaLogic Service Bus or WebSphere …)
Resources
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Vision – event generation via middleware
Interceptor
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Initial position and first CEP enhancements
Interceptor
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The stream and its events
CommonBaseEvent description
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CommonBaseEvent description
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CommonBaseEvent description
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Source: http://www-128.ibm.com/developerworks/autonomic/books/fpy0mst.htm#HDRAPPA
JMS-adapter other adaptersSNMP-adapter
JMS-adapter XML-adapter other adapters
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The Correlation Engine
Interceptor
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BAM-Views: The Drill-Down Manager
Monitor: Schufa service
4700409414610112515213112213482131165
1,1 sec0,0 sec0,5 sec1,2 sec1,3 sec0,8 sec1,5 sec0,3 sec0,6 sec1,6 sec0,8 sec1,8 sec
Monitor: application cancellations
0,0 k220,5 k33,1 k48,2 k128,3 k84,6 k162,6 k
AdministratorConfig.:
Application Amount Dialog step
1I4-Z34-7R3 65000.- Step 6 – WS_Schufa
63P-548-6T9 47000. - Step 8 – WS_DPA
45K-17U-736 39000.- Step 6 – WS_Schufa
98H-37F-P54 38000.- Step 4 – WS_Adress
Do you want to:
Send an email to applicants
Check for same users withinhours
Send a SMS to applicants
Check most affected section
The Event Cloud, the IT-Blindness and the Event Tornado
Today‘s existing event cloud and the IT-blindness
…
…
BusinessProcess1
BusinessProcessn …
exitService_1startedService_1
startedService_3exitService_3
startedService_2
exitService_2
startedService_4exitService_4
startedService_6
exitService_6
startedService_5
exitService_5
startedService_7
exitService_7
startedService_8exitService_8
Low level events without semantics
Visualization of the “sucked up” events via Business Activity Monitoring
Thank you for your attention !!!
14
The Event Tornado 4 better business insight
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BAM-Views, another example…
Monitor: Printer service
4700409414610112515213112213482131165
1,1 sec0,0 sec0,5 sec1,2 sec1,3 sec0,8 sec1,5 sec0,3 sec0,6 sec1,6 sec0,8 sec1,8 sec
Monitor: easyCredit cancellation
0,0 k220,5 k33,1 k48,2 k128,3 k84,6 k162,6 k
Monitor: Printer 4
100
6,8 sec
Monitor: Step 4 - Schufa verification
476
65 %
