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03/09/2012 1
SunPass customers may use their transponder in
any vehicle. It is recommended that customers keep
their account updated by removing vehicle(s) they no
longer wish to enroll for use with their transponder.
This tutorial will assist you with understanding how to:
Remove a vehicle
*The SunPass Mini cannot be moved from car to car and will not work if it is removed from the windshield.
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In order to remove a vehicle, you must first login to your
account at SunPass.com with your Account or Transponder
number or Username and PIN.
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Login to your SunPass account
To remove a vehicle from your pre-paid account, click the
Vehicles tab. (Or, you may click the Modify button in the Vehicles
section of your Dashboard. Either option will take you to the same screen.)
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Click the Vehicles tab
Or, click the Modify button
On the “Vehicle(s) Information” screen, locate the vehicle
you wish to remove and click Modify This Vehicle.
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Click Modify This Vehicle
To remove the vehicle effective the current date/time,
click End Enrollment.
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Click End Enrollment
Or, to remove the vehicle effective a future date/time,
manually enter the future date/time. Then, click Save Changes.
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Manually enter a future End Date/Time
Click Save Changes
You will get a confirmation message. You may click
Return to Update Vehicles to view your list of active vehicles.
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Confirmation message
Click Return to Update Vehicles
Your list of active vehicles is immediately updated and
will no longer show the vehicle you just removed.
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Updated vehicle list
Or, if you entered a future End Date/Time, the vehicle
will continue to show in your list of active vehicles until the
enrollment ends at the specified date/time.
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Active vehicle with a future
End Date/Time
You may view vehicles that were previously active on
your account by clicking the Show Inactive Vehicles box.
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Previously active vehicle
Click the Show Inactive
Vehicles box
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