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    STRATEGICMANAGEMENT

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    02 Environmental

    Scanning&

    Industry Analysis

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    Environmental Scanning Environmental scanning is the monitoring,

    evaluation and dissemination of informationfrom the external and internal environmentsto key people within the corporation.

    It is in the environment that all theopportunities are embedded.

    By tapping the opportunities, the firmachieves its objectives of sales, profits,

    growth, et al. In the environment only all the threats lie.

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    IKEA (Slide 1)As a young person in Sweden after the Second World War,Kamprad observed that many young families had a hard

    time buying Swedish furniture because of its high price.Hesaw a way to offer good quality furniture at substantially

    lower prices.

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    IKEA (Slide 2)What were the options available with Kamprad?

    His cost cutting strategy included:

    Buy large volumes

    The furniture would be designed in knockdown form

    Customers would see the assembled furniture in

    showroom, make selection, locate furniture items,pay and drive home avoiding delivery costs

    Customers would assemble the furniture themselves

    Ikea stores work on a low markup and high volume

    The Swedish manufacturer of home furnishings, Ikea group,wants to double the goods it sources from India to1 billion.But plans to sell the companys products in the country arehampered by restrictions on overseas investments in retail.

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    IKEA (Slide 3) Their idea is to provide good design, good function,

    but at very, very low prices. The company does not

    prefer to be in joint ventures (JV). There is a very high urbanization rate in India and

    that will only continue.

    Entry barrier is that the firms plan to sell itsproducts in India, are hampered by restrictions on

    overseas investments in retail. Economic conditions are improving dramatically in

    India, for all people.

    There is really room for all the traditional local homefurnishing firms and also for Ikea because the market

    and the need will grow so dramatically in the coming10-20 years.

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    Spotting the Opportunities & Threats

    Where is the environment heading?

    What trends are emerging therein? What are the threats and opportunities

    embedded in the trends?

    What should be thefirms

    response to thesetrends?

    Analysis helps the firm highlight

    opportunities for growth within and outsidethe existing businesses of the firm.

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    Trends & Megatrends A trend is a direction or sequence of events

    that has some momentum and durability.

    A trend reveals the shape of the future andprovides many opportunities.

    The concept of e-books is gaining ground.

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    Trends & Megatrends Megatrends are described as large social,

    economic, political and technological changesthat are slow to form but once in place, they

    influence us for long time.

    In the 20th century, our lives wererevolutionised by things like the automobile,airline travel, the personal computer and familyplanning.

    The next big thing is the wellness revolution.

    The desire for wellness already pervades ourdecisions, from which toothpaste and shampoowe use in the morning to what we eatthroughout the day to the bedding andcosmetics we use at night.

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    Trends & Megatrends

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    Trends & Megatrends We demand more safety from our products; we

    want more prevention from them. And yet weare only at the beginning of the public

    consciousness of this growing need.

    We are now at the beginning of the next trilliondollar industry, the wellness industry.

    The wellness industry is being spawned byscientific breakthroughs in biology and cellularbio-chemistry.

    The wellness industry is tackling one of the

    most profound issues of life, solving one of thefew remaining mysteries of human existence,age and vitality, on which technology has yet tomake its mark.

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    FadA fad is any form of behavior that develops among

    a large population and is collectively followed withenthusiasm for some period, generally as a result

    of the behavior's being perceived as novel in

    some way.

    Though the term trendmay be used

    interchangeably with fad, a fad is generally

    considered a fleeting behavior whereas a trend is

    considered to be a behavior that evolves into a

    relatively permanent change.

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    FadFads of the 2000s

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    FadFads of the 2000s

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    Political Factors

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    Components of EnvironmentPolitical factors

    Stability of the government

    Government type (dictatorship, democratic,monarchy, etc)

    Economic policy of the government Diplomatic events in surrounding countries

    Taxation policy

    Foreign policy Trade regulations and trade policy

    Social welfare policies

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    Economic Factors

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    Components of EnvironmentEconomic factors

    GNP/GDP trends

    Business cycles

    Interest rates

    Money supply

    Inflation

    Unemployment

    Disposable income

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    l l F

    http://www.investorwords.com/2247/Gross_National_Product.htmlhttp://www.investorwords.com/2247/Gross_National_Product.html
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    Socio-cultural Factors

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    Components of EnvironmentSocio-cultural factors

    Population demographics

    Income distribution

    Social mobility

    Cultural diversity Lifestyle changes

    Attitude towards work and leisure

    Consumerism Levels of education

    Skilled manpower availability

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    Technological Factors

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    Components of EnvironmentTechnological Factors

    Government spending on researchand development

    Government and industry focus on

    technological efforts

    New discoveries, innovations anddevelopment

    Speed of technology transfer

    Rates of obsolescence

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    Environmental Factors

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    Components of EnvironmentEnvironmental factors

    Environmental protection laws

    Waste disposal regulations

    Energy consumption andproduction

    Competition law

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    Legal Factors

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    Components of EnvironmentLegal factors

    Monopolies legislation

    Employment law

    Health and safety Product safety and liability

    regulations

    Exit policy

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    Current Trends Increasing environmental awareness

    Growing health consciousness Expanding seniors market

    Impact of the Generation Y boomlet Declining mass market

    Changing pace and location of life Changing household composition

    Increasing diversity of workforce &market

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    Business Ethics

    Argument that there is no such thing it is

    an oxymoron

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    Corporate Practices

    Massive write-downs and restatementsof profit

    Misclassification of expenses as capitalexpenditures

    Pirating corporate assets for personalgain

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    Strategic Myopia

    Willingness to reject unfamiliar aswell as negative information

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    Issues Priority Matrix

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    P

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    Issues Priority Matrix Identify a number of emerging

    trends Assess the probability of these

    trends

    Attempt to ascertain the likelyimpact of each of these trends

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    Industry Analysis

    An industry is a group of firmsproducing a similar product or service

    An examination of the importantstakeholders group in a particularcorporations task environment is apart of industry analysis

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    Porters Five Forces Model

    Th t f N E t t

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    Threat of New Entrants A new entrant creates new capacity for

    gaining and sustaining market share.

    New entrant can destabilize the competition,

    creating a shakeout in the market.

    The most attractive segment is that in whichentry barriers are high and exit barriers low.

    When both entry and exit barriers are high,profit potential is high.

    When both entry and exit barriers are low, thereturns are stable and low.

    The worst case is when entry barriers are lowand exit barriers high. The result is chronicovercapacity and depressed earnings.

    Porters Five Forces Model of Competition

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    Threat ofNew

    Entrants

    Threat of

    New

    Entrants

    Porter s Five Forces Model of Competition

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    Threat of New Entrants

    Barriers to

    Entry

    Expected Retaliation

    Government Policy

    Economies of Scale

    Product Differentiation

    Capital Requirements

    Switching Costs

    Access to Distribution Channels

    Cost Disadvantages Independent

    of Scale

    Th t f N E t t

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    Threat of New Entrants Economies of scale means where

    companies are able to drive down unitcosts of a product or service as thevolume increases.

    An entrant has two options, eitherto match or outperform the levelof economies of scale

    or to start at a level where the

    economies of scale are less andaccept that there will be costdisadvantages.

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    Threat of New Entrants

    Barriers to

    Entry

    Expected Retaliation

    Government Policy

    Economies of Scale

    Product Differentiation

    Capital Requirements

    Switching Costs

    Access to Distribution Channels

    Cost Disadvantages Independent

    of Scale

    Th t f N Ent nts

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    Threat of New Entrants Product differentiation implies that

    established companies within the industryhave had time and opportunity to build

    customer loyalty through productdifferences, branding and marketingcommunications.

    A new entrant will have to investsignificantly in product differences andmarketing communication to establishits brand in the marketplace.

    This will be resources-intensive with noguarantees that the brand will find aposition that generates suitable returnson the investment.

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    Threat of New Entrants

    Barriers to

    Entry

    Expected Retaliation

    Government Policy

    Economies of Scale

    Product Differentiation

    Capital Requirements

    Switching Costs

    Access to Distribution Channels

    Cost Disadvantages Independent

    of Scale

    Threat of New Entrants

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    Threat of New Entrants Capital requirements means substantial

    investment may be required to enter andestablish a new brand.

    The venture is considered highlyrisky and the financial risk may deterpotential entrants.

    Switching costs means costs incurred inchanging suppliers.

    These costs will occur because of

    retraining staff, installation and testingof new equipment, acquisition ofancillary materials and time needed tobuild relationships with new suppliers.

    h f E

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    Threat of New Entrants

    Barriers to

    Entry

    Expected Retaliation

    Government Policy

    Economies of Scale

    Product Differentiation

    Capital Requirements

    Switching Costs

    Access to Distribution Channels

    Cost Disadvantages Independent

    of Scale

    Threat of New Entrants

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    Threat of New Entrants Access to distribution channels means that

    established companies will have already

    efficient channels of distribution.

    The new entrant will have to either finda new avenue for distribution which willincur training costs or else persuade

    existing distributors to make extrashelf space which will result inadditional incentives.

    Th f N E

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    Threat of New Entrants

    Barriers to

    Entry

    Expected Retaliation

    Government Policy

    Economies of Scale

    Product Differentiation

    Capital Requirements

    Switching Costs

    Access to Distribution Channels

    Cost Disadvantages Independent

    of Scale

    Threat of New Entrants

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    Threat of New Entrants Cost disadvantages independent of scale

    means cost advantages beyond economies of

    scale in terms of technical know-how,patents, direct access to raw materials, ideallocation, government subsidies andsignificant industry or marketing experience.

    Government policy means policies that rangefrom regulation of certain industries such asnuclear industry to protectionist policies for

    local industry to environmental legislation.

    Porters Five Forces Model of Competition

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    Bargaining

    Power of

    Suppliers

    Threat ofNew

    Entrants

    Threat of

    New

    Entrants

    Porter s Five Forces Model of Competition

    Bargaining Power of Suppliers

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    Bargaining Power of Suppliers

    Suppliers exert power

    in the industry by:

    * Threatening to raise

    prices or to reduce quality

    Powerful suppliers

    can squeeze industry

    profitability if firms

    are unable to recover

    cost increases

    Suppliers are likely to be powerful if:

    Supplier industry is dominated by afew firms

    Suppliers products have few substitutes

    Buyer is not an important customer tosupplier

    Suppliers product is an importantinput to buyers product

    Suppliers products are differentiatedSuppliers products have highswitching costs

    Supplier poses credible threat of

    forward integration

    OPEC

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    OPEC The Organization of the Petroleum Exporting

    Countries (OPEC) was founded in Baghdad,

    Iraq, with the signing of an agreement inSeptember 1960 by five countries, thefounder members, Iran, Iraq, Kuwait, SaudiArabia and Venezuela.

    These countries were later joined by Qatar,Indonesia, Libya, the United Arab Emirates,Algeria, Nigeria, Ecuador, Gabon and Angola.

    Gabon terminated its membership in 1995.

    Indonesia suspended its membership inJanuary 2009.

    Currently, the Organization has a total of 12Member Countries.

    Porters Five Forces Model of Competition

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    Bargaining

    Power of

    Buyers

    Threat ofNew

    Entrants

    Threat of

    New

    Entrants

    Bargaining

    Power of

    Suppliers

    Porter s Five Forces Model of Competition

    Bargaining Power of Buyers

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    Bargaining Power of Buyers

    Buyers compete

    with the supplying

    industry by:

    *Bargaining down prices

    * Forcing higher quality

    * Playing firms off of

    each other

    Buyer groups are likely to be powerful if:

    Buyers are concentrated or purchases

    are large relative to sellers sales

    Purchase accounts for a significantfraction of suppliers sales

    Products are undifferentiated

    Buyers face few switching costs

    Buyers industry earns low profits

    Buyer presents a credible threat ofbackward integration

    Product unimportant to quality

    Buyer has full information

    Porters Five Forces Model of Competition

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    Threat of

    Substitute

    Products

    Threat of

    New

    Entrants

    Threat ofNew

    Entrants

    Bargaining

    Power of

    Buyers

    Bargaining

    Power of

    Suppliers

    Porter s Five Forces Model of Competition

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    Threat of Substitute Products

    Products

    with similar

    functionlimit the

    prices firms

    can charge

    Keys to evaluate substitute products:

    Products with improving

    price/performance tradeoffs

    relative to present industryproducts

    Example:

    Electronic security systems inplace of security guards

    Fax machines in place of

    overnight mail delivery

    Porters Five Forces Model of Competition

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    Threat of

    Substitute

    Products

    Threat ofNew

    Entrants

    Threat ofNew

    Entrants

    Rivalry Among

    Competing Firms

    in Industry

    Bargaining

    Power of

    Buyers

    Bargaining

    Power of

    Suppliers

    F F M f mp n

    Ri l A E i i C i

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    Rivalry Among Existing Competitors

    Intense rivalry often plays out in the following ways:

    Jockeying for strategic position

    Using price competition

    Staging advertising battles

    Making new product introductions

    Increasing consumer warranties or service

    Occurs when a firm is pressured or sees an opportunity

    Price competition often leaves the entire industry worse off

    Advertising battles may increase total industry demand, but

    may be costly to smaller competitors

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    Industry Evolution Over time industries evolve through a series of

    stages from growth through maturity to eventualdecline

    The strength of each force of the six forces variesaccording to the stage of industry evolution

    Fragmented industry : no firm has large marketshare and each firm serves only a small piece of thetotal market in competition with others

    Consolidated industry : dominated by a few large

    firms, each of which struggle s to differentiate itsproducts from the competition

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    Continuum of International Industries

    Multidomestic

    Industry in which companiestailor their products to thespecific needs ofconsumers in a particularcountry.

    Retailing

    Insurance

    Banking

    Global

    Industry in which companiesmanufacture and sell thesame products, with onlyminor adjustments made forindividual countries aroundthe world.

    Automobiles Tyres

    Television sets

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    Strategic Groups

    Is a set of business units or firms that pursuesimilar strategies with similar resources

    To understand the competitive environment

    in an industry, firms can be categorized intoa set of strategic groups

    Strategic groups of an industry can beplotted on a two dimensional graph (price,

    product line breadth, quality, service,location)

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    Strategic Types

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    Strategic Types

    Defenders

    Prospectors

    Analyzers

    Reactors

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    Strategic Types

    Defenders Companies with a limited product line that

    focus on improving the efficiency of theirexisting operations

    Prospectors

    Companies with fairly broad product lines

    that focus on product innovation and marketopportunities

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    Strategic Types

    Analyzers Corporations that operate at least in 2

    different product-market areas. Emphasis onefficiency in stable areas. Emphasis on

    innovation in variable areas

    Reactors

    Corporations that lack a consistent strategy-structure- culture relationship. Ineffectiveresponses to environmental pressures

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    Hyper-competition In hyper-competition the frequency, boldness, and

    agressiveness of dynamic movement by the players

    accelerates to create a condition of constantdisequilibrium and change

    Market stability is threatened by short product life

    cycles, short product design cycles, newtechnologies, frequent entry by unexpectedoutsiders, redefinition of market boundaries asdiverse industries merge

    Environments escalate towards higher levels ofuncertainty, dynamism, heterogeneity of the playersand hostility

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    Hyper-competition

    Companies must be willing tocannibalize their own products(replacing popular products before

    competitors do so) in order to sustaintheir competitive advantage

    As a result, it is important to study

    industry or competitive intelligence

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    Key Success Factors

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    Key Success Factors KSFs are those variables that can affect

    significantly the overall competitivepositions of all companies within anyparticular industry.

    They vary from industry to industry andare crucial to determine a companysability to succeed within the industry.

    Key success factors are different from

    strategic factors : Key Success factorsdeal with an entire industry. Strategicfactor deal with a particular company.

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    Competitive Intelligence

    Is a formal program of gathering informationon a companys competitors

    Most corporations rely on outsideorganizations to provide them with

    environmental data.

    Information on market conditions,government regulations, competitors and

    new products can be bought frominformation brokers

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    Competitive Intelligence

    Industrial espionage is consideredillegal

    Unethical tactics; bribery, wiretapping,

    computer break-ins should never beused to get information

    10 questions to monitor competitors for

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    10 questions to monitor competitors forstrategic planning

    1. Why do your competitors exist? to make profits or tosupport another unit?

    2. Where do they add customer value? Higher quality,lower price, credit terms, better service?

    3. Which of your customers are the competition mostinterested in? best customers or the ones you dontwant?

    4. What is their cost base and liquidity?

    5. Are they less exposed with their suppliers than yourfirm?

    10 questions to monitor competitors

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    10 questions to monitor competitorsfor strategic planning

    6. What do they intend to do in the future? Target yourmarket segments? Growing?

    7. How will their activities affect your strategies?Should you adjust your plans and operations?

    8. How much better than your competitor do you needto be in order to win customers?

    9. Will new competitors appear over the next fewyears?

    10.If you were a customer, would you choose yourproduct over those offered by your competitors?

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    Forecasting

    Intuition and luck are needed to predicttrends in the future, These trends arebased on assumptions.

    Faulty assumptions are cause offorecasting errors.

    Many long-range plans are based on

    projections of the current situation.

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    The Role of Forecasting

    EnvironmentalScanning

    PresentTrends andFashions

    ForecastingFuture Trendsand Fashions

    Assumptionsfor StrategicPlanning and

    Decision Making