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1
Chapter 1
The Information System: An Accountant’s Perspective
2
Objectives for Chapter 1
Primary information flows within the business environment Accounting information systems and management information
systems Information and data Three fundamental objectives of all information systems The general model for information systems Financial transactions from non-financial transactions The functional areas of a business Independence between accounting and other business areas The centralized and distributed approaches to data processing Two main stages in the evolution of information systems Three roles of accountants in an information system
Internal & ExternalFlows of Information
TopManagement
MiddleManagement
OperationsManagement
Operations Personnel
Day-to-Day Operations Personnel
Bud
get I
nfor
mat
ion
and
Inst
ruct
ions
Perform
ance InformationCustomers
Stakeholders
Suppliers
4
Internal Information Flows
Horizontal flows of information used primarily at the operations level to capture transaction and operations data
Vertical flows of information downward flows--instructions, quotas, and
budgets upward flows--aggregated transaction and
operations data
5
Information Requirements
Each user group has unique information requirements.
The higher the level of the organization, the greater the need for more aggregated information and less need for detail.
6
Information in Business
Information is a business resource: ... needs to be appropriately managed
...is vital to the survival of contemporary businesses
7
What is Information?
Information is processed data that is used to make decisions, resolve conflicts, and/or reduce uncertainty.
8
What is a System?
A group of interrelated multiple components or subsystems that serve a common purpose
System or subsystem? A system is called a subsystem when it is
viewed as a component of a larger system.
A subsystem is considered a system when it is the focus of attention.
9
System Decomposition vs. System Interdependency
System Decomposition the process of dividing the system into
smaller subsystem partsSystem Interdependency
distinct parts are not self-contained they are reliant upon the functioning of
the other parts of the system all distinct parts must be functioning or
the system will fail
10
Examples of Systems
Biological cell human body
Mechanical water heater computer
Others solar system mathematics
E = mc2
11
What is an Information System?
An information system is the set of formal procedures by which data are collected, processed into information, and distributed to users.
12
Information System Objectives in a Business Context
The goal of an information system is to support ...the stewardship function of
management. ...management decision making. ...the firm’s day-to-day operations.
13
Transactions
A transaction is a business event.Financial transactions
economic events that affect the assets and equities of the organization
e.g., purchase of an airline ticketNonfinancial transactions
all other events processed by the organization’s information system
e.g., an airline reservation--no commitment by the customer
14
Transactions
Financial
Transactions
Nonfinancial
Transactions
Information System
User Decisions
Information
15
What is Accounting Information Systems?
Accounting is an information system which identifies, collects, processes, and
communicates economic information about an entity to a wide variety of people regardless of the technology
captures and records the financial effects of the firm’s transactions
distributes transaction information to operations personnel to coordinate many key tasks
16
AIS vs. MIS
Accounting Information Systems (AISs) process financial (e.g., sale of goods) and nonfinancial transactions (e.g., addition of newly approved vendor) that directly affect the processing of financial transactions.
Management Information Systems (MISs) process nonfinancial transactions that are not normally processed by traditional AISs (e.g., tracking customer complaints).
17
AIS vs. MIS?
G L S /F R S TP S M R S
A IS
F in an ce M arke tin g P rod u c tion H R S D is trib u tion
M IS
IS
18
AIS vs. MIS: Solutions
Data Warehousing and Enterprise Resource Planning (ERP)
AIS MIS AIS MIS
19
AIS Subsystems
Transaction processing system (TPS) supports daily business operations
General Ledger/ Financial Reporting System (GL/FRS) produces financial statements and
reportsManagement Reporting System (MRS)
produces special-purpose reports for internal use
The General AIS Model
The InformationSystem
DatabaseManagement
DataCollection
DataProcessing
InformationGeneration
The External Environment
InternalSources of Data
InternalEnd Users
ExternalDataSources
ExternalEnd Users
Feedback
The Business Organization
Feedback
21
Transforming the Data into Information
Functions for transforming data into information according to the general AIS model:
1. Data Collection2. Data Processing3. Data Management4. Information Generation
22
1. Data Collection
capturing transaction datarecording data onto formsvalidating and editing the data
23
2. Data Processing
classifyingtranscribingsortingbatchingmergingcalculatingsummarizingcomparing
24
3. Data Management
storingretrievingdeleting
25
4. Information Generation
compilingarrangingformattingpresenting
26
Organizational Structure
The structure of an organization helps to allocate responsibility authority accountability
Segmenting by business function is a very common method of organizing.
27
Functional Areas
Inventory/Materials Management purchasing, receiving, and storage
Production production planning, quality control, and
maintenance Marketing Distribution Personnel Finance Accounting Computer Services
28
Accounting Independence
Information reliability requires accounting independence: Accounting activities must be separate and
independent of the functional areas maintaining resources.
Accounting supports these functions with information but does not actively participate.
Decisions makers in these functions require that such vital information be supplied by an independent source to ensure its integrity.
29
The Computer Services Function
Centralized Data Processing
Distributed DataProcessing Most companies fall somewhere
in between.
All data processingis performed byone or more largecomputers housedat a central sitethat serves users throughout theorganization.
Primary areas:database administrationdata processingsystems developmentsystems maintenance
Reorganizing thecomputer services function into small information processingunits that are distributedto end users and placed under their control
President
VPMarketing
VP ComputerServices
VPProduction
VPFinance
SystemsDevelopment
Data BaseAdministration
DataProcessing
New SystemsDevelopment
SystemsMaintenance
DataControl
DataPreparation
ComputerOperations
DataLibrary
President
VPMarketing
VPFinance
VPProduction
IPU IPU IPU IPU IPU IPU
VPAdministration
Treasurer Controller ManagerPlant X
ManagerPlant Y
CENTRALIZED COMPUTER SERVICES FUNCTION
DISTRIBUTED ORGANIZATIONALSTRUCTURE
31
Potential Advantages of DDP
Cost reductions in hardware and data entry tasks
Improved cost control responsibility
Improved user satisfaction since control is closer to the user level
Backup of data can be improved through the use of multiple data storage sites
32
Potential Disadvantages of DDP
Loss of controlMismanagement of organization-wide
resourcesHardware and software incompatibilityRedundant tasks and dataConsolidating tasks usually segregatedDifficulty attracting qualified personnelLack of standards
33
The data is retained in a central location.
Remote IPUs send requests for data.Central site services the needs of
the remote IPUs.The actual processing of the data is
performed at the remote IPU.
Centralized Databases in an IPU Environment: CDB vs. DDP
Program 1
Program 2
Program 3
A,B,C
X,B,Y
L,B,M
User 2Transactions
User 1Transactions
User 3Transactions
Data
The Evolution of IS Models: The Flat-File Model
35
Data Redundancy ProblemsData Storage - excessive storage costs of
paper documents and/or magnetic formData Updating - changes or additions must
be performed multiple timesCurrency of Information - potential
problem of failing to update all affected filesTask-Data Dependency - user’s inability to
obtain additional information as needs change
Data Integration - separate files are difficult to integrate across multiple users
Program 1
Program 2
Program 3
User 2Transactions
User 1Transactions
User 3Transactions
Database
DBMS
A,B,C,X,Y,L,M
The Evolution of IS Models: The Database Model
34
Inventory Line items Sales Party to Salesperson
Pays for
Cash CollectionsIncreases
Cash
Made toCustomer
Cashier
Receivedfrom
Received by
M
1
M
M
M
M
M
M
M
M
1
1
1
1
R E A
An REA Data Model Example
38
REA ModelThe REA model is an accounting framework
for modeling an organization’s economic resources (the assets of the
organization), economic events (phenomena that affect
changes in resources), and economic agents (individuals and
departments that participate in an economic event), and
their interrelationships.
Entity-relationship diagrams are used to model these relationships.
39
Accountants as Information System Users
Accountants must be able to clearly convey their needs to the systems professionals who design the system.
The accountant should actively participate in systems development projects to ensure appropriate systems design.
40
Accountants as System Designers
The accounting function is responsible for the conceptual system, while the computer function is responsible for the physical system.
The conceptual system determines the nature of the information required, its sources, its destination, and the accounting rules that must be applied.
41
Accountants as System Auditors
External Auditors attest to fairness of financial statements assurance service: broader in scope than
traditional attestation auditIT Auditors
evaluate IT, often as part of external audit
Internal Auditors in-house IS and IT appraisal services