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Installation Guide SAP Systems Based on the Application Server Java of SAP NetWeaver on Linux: Oracle Using Software Provisioning Manager 1.0 Valid for SAP Systems Based on: SAP NetWeaver 7.3 SAP NetWeaver 7.3 including Enhancement Package 1 Target Audience Technology consultants System administrators CUSTOMER Document version: 1.1 – 2012-09-25

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Installation Guide SAP Systems Based on the Application Server Java of SAP NetWeaver on Linux: OracleUsing Software Provisioning Manager 1.0Valid for SAP Systems Based on: SAP NetWeaver 7.3 SAP NetWeaver 7.3 including Enhancement Package 1 Target Audience e Technology consultants e System administrators

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About this Installation Guide

SAP System Installation

SAP system installations should only be performed by SAP Technical Consultants certified for your operating system, your database, and the SAP system that you are installingSAP Installation Tool

You must only use the SAP installation tools according to the instructions and for the purposes described in the SAP installation document. Improper use of the SAP installation tools can damage files and systems already installed.Downward Compatibility of Databases

For downward-compatible releases of DB/OS platforms for SAP products, SAP plans to regularly release the newest database (DB) and operating-system (OS) versions of SAP products. These releases are downward-compatible with earlier SAP system releases. Note that for already shipped SAP components, we only support the installation for database versions proposed by the installation tool. Therefore, you must install an SAP component or perform a system copy using a downward-compatible database. That is, you either install the component with the old proposed database version or you upgrade the old database version to the downward-compatible new version.

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Document History

CAUTION

Before you start the implementation, make sure you have the latest version of this document. You can find the latest version at the following location:http://service.sap.com/instguides

The following table provides an overview of the most important document changes.Version Date Description

1.1 1.0

2012-09-25 2012-08-06

Updated Version Initial Version

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Table of Contents

Chapter 1 1.1 1.2 1.3 1.4 Chapter 2 2.1 2.2 2.3 2.4 2.5 Chapter 3 3.1 3.2 3.2.1 3.2.2 3.3 3.4 3.5 Chapter 4 4.1 4.2 4.3 4.3.1 4.3.2 4.3.3 4.4 4.5 4.6

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Before You Start . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 New Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 SAP Notes for the Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 Accessing the SAP Library . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 Installation Options Covered by this Guide . . . . . . . . . . . . . . . . . . . . . . . Standard System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Distributed System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . High-Availability System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Additional Application Server Instance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Host Agent as a Separate Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Planning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Planning Checklist . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Hardware and Software Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Running the Prerequisites Check in Standalone Mode (Optional) . . . . . . . . . . Requirements for the SAP System Hosts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Basic SAP System Installation Parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . SAP System Transport Host . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Planning the Switchover Cluster . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Preparation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Preparation Checklist . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Creating Operating System Users and Groups . . . . . . . . . . . . . . . . . . . . . . . . . Required File Systems and Directories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . SAP Directories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Oracle Directories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Setting Up File Systems for a High-Availability System . . . . . . . . . . . . . . . . . . Using Virtual Host Names . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Performing Switchover Preparations for High Availability . . . . . . . . . . . . . . . . Preparing an External ABAP System as Source for User Data . . . . . . . . . . . . . . 11 11 12 13 14 17 19 19 20 21 22 25 32 33 37 37 38 41 41 46 48 50 51 51

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4.7 Chapter 5 5.1 5.2 5.3 5.4 5.5 5.5.1 5.5.2 5.5.3 5.5.4 5.5.5 5.5.6 5.6 5.6.1 5.6.2 5.6.3 Chapter 6 6.1 6.2 6.3 6.4 6.5 6.6 6.7 6.8 6.9 6.10 6.11 6.12 Chapter 7 7.1 7.2 7.3

Preparing the Installation Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53 Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Installation Checklist . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Exporting and Mounting the Global Transport Directory . . . . . . . . . . . . . . . . Exporting and Mounting Global Directories . . . . . . . . . . . . . . . . . . . . . . . . . . Running the Installer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Additional Information About the Installer . . . . . . . . . . . . . . . . . . . . . . . . . . . Interrupted Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Performing a Remote Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Starting the Installer GUI Separately . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Running the Installer in Accessibility Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . Entries in the Services File Created by the Installer . . . . . . . . . . . . . . . . . . . . . . Troubleshooting with the Installer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Oracle Database 11g Software Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . Updating the Oracle Installation Scripts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Installing the Oracle Database Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Installing the Required SAP Bundle Patch . . . . . . . . . . . . . . . . . . . . . . . . . . . . Post-Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Post-Installation Checklist . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Performing Post-Installation Steps for the Operating System . . . . . . . . . . . . . . Logging On to the Application Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Logging on to the Portal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Providing Access to the NetWeaver Administrator . . . . . . . . . . . . . . . . . . . . . . Installing the SAP License . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . High Availability: Setting Up Licenses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Configuring the Remote Connection to SAP Support . . . . . . . . . . . . . . . . . . . Applying the Latest Kernel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Ensuring User Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Performing Oracle-Specific Post-Installation Steps . . . . . . . . . . . . . . . . . . . . . . Performing a Full Installation Backup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57 57 62 63 64 70 70 72 74 76 77 78 79 79 80 82 85 85 86 86 87 88 88 88 89 90 90 92 94

Additional Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97 Integration of LDAP Directory Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97 Installing a Database Instance on Oracle Automatic Storage Management or Oracle Real Application Cluster . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101 Installation of Multiple Components in One Database . . . . . . . . . . . . . . . . . . 101

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7.4 7.5 7.6 7.7 7.7.1 7.7.2 7.7.3 7.8 7.9 7.10 Chapter A A.1

Creating a User for LDAP Directory Access . . . . . . . . . . . . . . . . . . . . . . . . . . Heterogeneous SAP System Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Installing the Host Agent Separately . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Starting and Stopping SAP System Instances . . . . . . . . . . . . . . . . . . . . . . . . . Starting and Stopping SAP System Instances Using the SAP Management Console . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Starting and Stopping SAP System Instances Using Commands . . . . . . . . . . . Starting and Stopping the Diagnostics Agent Using Scripts . . . . . . . . . . . . . . Troubleshooting for Portal Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Deleting an SAP System or Single Instances . . . . . . . . . . . . . . . . . . . . . . . . . . Deleting the Oracle Database 11g Software . . . . . . . . . . . . . . . . . . . . . . . . . . .

103 103 103 106 106 109 112 113 114 116

Appendix . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119 Online Information from SAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119

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1

Introduction

1 Introduction

This document describes how to install an SAP system based on the Java application server of SAP NetWeaver using the installation tool software provisioning manager 1.0 (installer for short). This guide applies to the following SAP NetWeaver releases and SAP Business Suite applications based on them: ) SAP NetWeaver 7.3 Java ) SAP NetWeaver 7.3 including Enhancement Package 1 (SAP NetWeaver 7.3 EHP1) Java ) SAP Enhancement Package 4 for SAP ERP 6.0 on SAP NetWeaver 7.3 / 7.3 EHP1 Java ) SAP Enhancement Package 5 for SAP ERP 6.0 on SAP NetWeaver 7.3 / 7.3 EHP1 Java ) SAP Enhancement Package 6 for SAP ERP 6.0 on SAP NetWeaver 7.3 / 7.3 EHP1 Java ) SAP CRM 7.0 on SAP NetWeaver 7.3 / 7.3 EHP1 Java ) SAP Enhancement Package 1 for SAP CRM 7.0 on SAP NetWeaver 7.3 / 7.3 EHP1 Java ) SAP Enhancement Package 2 for SAP CRM 7.0 on SAP NetWeaver 7.3 / 7.3 EHP1 Java ) SAP SRM 7.0 on SAP NetWeaver 7.3 / 7.3 EHP1 Java ) SAP Enhancement Package 1 for SAP SRM 7.0 on SAP NetWeaver 7.3 / 7.3 EHP1 Java ) SAP Enhancement Package 2 for SAP SRM 7.0 on SAP NetWeaver 7.3 / 7.3 EHP1 Java ) SAP SCM 7.0 on SAP NetWeaver 7.3 / 7.3 EHP1 Java ) SAP Enhancement Package 1 for SAP SCM 7.0 on SAP NetWeaver 7.3 / 7.3 EHP1 JavaNOTE

Not all SAP NetWeaver releases or SAP Business Suite applications that are available in software provisioning manager 1.0 and are described in this installation guide might have been released already. Always check SAP Note 1680045 to ensure that the installation options you want to perform are already supported.CAUTION

Make sure you have read Before You Start [page 8] before you continue with this installation guide.Naming Conventions

) installer refers to software provisioning manager 1.0. ) SAP system refers to SAP system based on the application server of SAP NetWeaver 7.3 / 7.3 including Enhancement Package 1. ) Java system refers to SAP system based on the Java application server of SAP NetWeaver 7.3 / 7.3 including Enhancement Package 1. ) diagnostics refers to diagnostics in SAP Solution Manager.

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Introduction Before You Start

Am diagnostics agent refers to the agent that performs the diagnostics in SAP Solution Manager.

1.1 Before You StartMake sure that you have read the release-specific Master Guide for your SAP Business Suite application or SAP NetWeaver application and release before you continue with this installation guide. The Master Guide is the central document leading you through the overall implementation process for you SAP system installation. It contains crucial information about the overall implementation sequence, that is activities you have to perform before and after the installation process described in this installation guide. You can find a printed version of the Master Guide in your installation package or you can download the latest version from SAP Service Marketplace. The following table lists the Master Guides of the SAP system applications for which you can use this installation guide, along with the available quick link or path to the appropriate download location under http://service.sap.com/instguides:Document Internet Address

Master Guide SAP NetWeaver 7.3 http://service.sap.com/installNW73 Master Guide SAP Enhancement Package 1 for SAP http://service.sap.com/installNW73 NetWeaver 7.3 Master Guide - SAP Enhancement Package http://service.sap.com/erp-inst for SAP ERP 6.0 powered by SAP NetWeaver Master Guide (Including Upgrade http://service.sap.com/srm-inst Information) - SAP Supplier Relationship Management 7.0 Master Guide (Including Upgrade http://service.sap.com/crm-inst Information) - SAP Customer Relationship Management 7.0 http://service.sap.com/instguides Master Guide SAP Supply Chain Applications SAP SCM Management 7.0 Powered by SAP NetWeaver

SAP Business Suite

1.2 New FeaturesThe table below provides an overview of the new features. Make sure that you also read the release notes at http://service.sap.com/releasenotes.

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1 1.3 Area

Introduction SAP Notes for the Installation Description

Software Provisioning Manager Software provisioning manager is the successor of the product- and release-specific delivery of provisioning tools, such as SAPinst. Before you perform an installation or system copy, we recommend that you always download the latest version of the software provisioning manager [page 53] which is part of the Software Logistics Toolset (SL Toolset for short). This way, you automatically get the latest SAPinst version including latest fixes in the tool and supported processes. For more information about software provisioning manager as well as products and releases supported by it, see SAP Note 1680045. As a result, SAPinst has been renamed to software provisioning manager (installer for short) in this documentation. However, the term SAPinst is still used in: Texts and screen elements in the software provisioning manager GUI Naming of executables, for example sapinst. Naming of Command line parameters, for exampleSAPINST_USE_HOSTNAME

Operating system user groups, for example additional groupsapinst

Support of Oracle Linux

You no longer require a Solution Manager Key for the installation. The SAP Cryptographic Library SAPCRYPTO.SAR is now available in the DBINDEP subfolder of the UC Kernel (folder K__U_) medium and installed automatically by software provisioning manager. You do not have to separately download SAPCRYPTO.SAR any longer. For more information, see Basic SAP System Installation Parameters [page 25]. Process Integration and Orchestration is available as an optional standalone unit installation. Oracle Linux is supported for SAP system installation. For more information, see SAP Note 1565179.

1.3 SAP Notes for the InstallationYou must read the following SAP Notes before you start the installation. These SAP Notes contain the most recent information on the installation, as well as corrections to the installation documentation. Make sure that you have the up-to-date version of each SAP Note, which you can find at http:// service.sap.com/notes.SAP Notes for the Installation SAP Note Number Title Description

1680045

Release Note for Software Provisioning Manager 1.0

Software provisioning manager 1.0 with installation and system copy for SAP NetWeaver-based systems

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1 1.4

Introduction Accessing the SAP Library Title Description

SAP Note Number

1697164

SAPinst 720-2 - SDT GUI Server

1704753

1704754

1431800 98252

1448655

737368

855498 73606 171356

1067221

Ensure that you have downloaded the latest available software provisioning manager 1.0 patch. Inst.Systems based on NetWeaver 7.3 incl. UNIX-specific information about the EHPs: UNIX installation for SAP systems and corrections to this documentation. Inst.Systems based on NetWeaver 7.3 incl. Oracle-specific information about the SAP EHPs: Unix Oracle system installation and corrections to this documentation. Oracle 11.2.0: Central Technical Note Information about Oracle 11g with multiple links to notes on Oracle 11g. Installing two Oracle databases on a host This SAP Note is only required if you plan to install more than one Oracle database on the same host. Inst. NetWeaver 7.3 - Diagnostics Agent Problems discovered after the publication of installation the installation guide or post-installation steps Hardware requirements of Java Information on the hardware requirements Development for usage type Development Infrastructure (DI), which depends on the size of your development team. Installation Prerequisite Checker SAP Software on UNIX, Windows, and IBM i: Checking OS Dependencies Supported Languages and Code Pages Information on possible languages and language combinations in SAP systems Linux only: SAP software on Linux: This SAP Note contains Linux-specific Essential comments information about the SAP system installation. Central Note for Heterogeneous This SAP Note and its related SAP Notes Installation describe the released operating system and database combinations for heterogeneous SAP systems landscapes.

1.4 Accessing the SAP LibraryThe references to SAP NetWeaver Library documentation in this installation guide always refer to the following on SAP Help Portal: ; SAP systems based on SAP NetWeaver 7.3: http://help.sap.com/nw73 Application Help SAP Library: English ; SAP systems based on SAP NetWeaver 7.3 including Enhancement Package 1: http:// help.sap.com/nw731 Application Help SAP Library: English

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2 2.1

Installation Options Covered by this Guide Standard System

2 Installation Options Covered by this Guide

This section shows the installation options covered by this installation guide. You have to decide what exactly you want to install because the steps you have to perform vary according to the installation option you choose. | Standard system [page 11] (formerly known as central system) | Distributed system [page 12] | High-availability system [page 13] | You can install one or more additional application server instances [page 14] to an existing standard, distributed, or high-availability system. | You can install a host agent separately [page 17].

2.1 Standard SystemYou can install a standard system on a single host. In a standard system, all main instances run on a single host: There are the following instances: | Central services instance (SCS instance) | Enqueue replication server instance (ERS instance) for the SCS instance (optional) | Database instance (DB) | Primary application server instance (PAS instance) Additionally you can install one or more additional application server instances. For more information, see Additional Application Server Instance [page 14].

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2 2.2

Installation Options Covered by this Guide Distributed System

MPv5