0100-3010 Usb Drv Installation User Guide 9 A

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    VIA USB Windows

    Device DriverInstallation Guide

    Technical ManualTM0100-3010

    Revision 9AMarch 2006

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    VIA USB Windows Device DriverInstallation GuideTM0100-3010, Rev 9A

    March 2006 VIA Telecom, Inc. Proprietaryi

    This document provides final product specifications. VIA Telecom reserves the right to makechanges to this product at any time without notice.

    This document contains proprietary information of VIA Telecom, Inc. The information containedherein is not to be used by or disclosed to third parties without the express written permission of anofficer of VIA Telecom, Inc.

    This document describes VIA Telecoms VIA USB Windows device driver and will remain the

    official reference source for all revisions/releases of this product until rescinded by an update.VIA Telecom, Inc. reserves the right to make changes to any product herein at any time withoutnotice. VIA Telecom does not assume any responsibility or liability arising out of the application oruse of any product described herein, except as expressly agreed to in writing by VIA Telecom; nordoes the purchase or use of a product from VIA Telecom convey a license under any patent rights,copyrights, trademark rights, or any other of the intellectual property rights of VIA Telecom or thirdparties.

    The VIA Telecom logo design and VIA TELECOM are trademarks owned by the company.Microsoft and Windows are registered trademarks of Microsoft Corporation in the United Statesand/or other countries. All other brand and product names may be trademarks of their respectivecompanies.

    VIA Telecom products are not intended for use in life-support appliances, devices, or systems. Useof any VIA Telecom product in such applications without written consent of the appropriate VIATelecom officer is prohibited.

    VIA Telecom is certified to the ISO 9001:2000 quality management system international standard.

    VIA Telecom, Inc.3390 Carmel Mountain RoadSan Diego, CA 92121, U.S.A.Tel: 858.350.5560Internet: www.via-telecom.com

    Copyright VIA Telecom, Inc. 2006All Rights Reserved. Printed in U.S.A.

    March 2006

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    Table of Figures

    Figure 1. VIA USB Windows Device Driver Setup Icon ........................................................................................ 1 Figure 2. Preparing Setup Dialog Box................. ................. .................. .................. ................. .................. .......... 2 Figure 3. Message Box Specifying the Need for Administrator-Level Privilege.......... ................. .................. ....... 2 Figure 4. VIA USB Windows Device Driver Setup Welcome Dialog Box.......................... ................. .................. . 3 Figure 5. VIA USB License Agreement Dialog Box .............................................................................................. 3 Figure 6. Message Box Confirming Cancellation of the Setup Process ............................................................... 4 Figure 7. VIA USB Setup Customer Information Dialog Box ................................................................................ 4 Figure 8. Choose Destination Location Dialog Box......... ................. .................. .................. ................. ................ 5

    Figure 9. Browsing for an Alternate Destination Location..................................................................................... 5 Figure 10. Create Folder Dialog Box................... ................. .................. .................. .................. ................. .......... 6 Figure 11. Status of USB Driver installation Dialog Box ....................................................................................... 6 Figure 12. Microsoft Digital Signature Not Found Warning Message ................................................................. 7 Figure 13. Microsoft XP Software Installation Warning Message ....................................................................... 7 Figure 14. Message Box requesting Connection of powered USB Device................. ................. .................. ....... 8 Figure 15. Installation Successful Message Box....... ................. .................. .................. ................. .................. .... 8 Figure 16. Found New Hardware/Hardware Installation Message ....................................................................... 8 Figure 17. Microsoft Digital Signature Not Found Warning Message ................................................................. 9

    Figure 18. Microsoft XP Hardware Installation Message Box (Via Telecom USB Hub Device)...................... .... 9 Figure 19. Microsoft XP Hardware Installation Message Box (Via Telecom CBP USB Modem)........ .............. 10 Figure 20. Microsoft XP Hardware Installation Message Box (VIA Telecom ETS Device) ............................... 10 Figure 21. Device Manager Displaying Installed USB Devices.............. .................. ................. .................. ........ 11 Figure 22. VIA USB Windows Device Driver Setup Icon .................................................................................... 11 Figure 23. Preparing Setup Notification Dialog Box................ .................. .................. ................. .................. ..... 12

    Figure 24. VIA USB Windows Device Driver Setup Repair/Replace/Update Remove Dialog Box.................... 13 Figure 25. Status of USB Driver installation Dialog Box ..................................................................................... 13 Figure 26. Message Box requesting Connection of Powered USB Device Repairing an Existing Installation and

    Termination of Any Programs or Property Pages Using Said VIA Telecom USB Device ............................ 14 Figure 27. Message Box Notifying User of USB Driver Update and Further Instructions During Update Process.

    .................. ................. .................. .................. ................. .................. .................. .................. ................. ........ 14 Figure 28. Message Box Stating USB Driver Update Was Successful..... .................. ................. .................. ..... 14 Figure 29. VIA USB Windows Device Driver Setup Icon .................................................................................... 15

    Figure 30. VIA USB Windows Device Driver Setup Repair/Replace/Update Remove Dialog Box.................... 15 Figure 31. VIA USB Windows Device Driver Setup Removal Confirmation Request Message Box.... .............. 15 Figure 32. VIA USB Installation Removal Operation Status Message......... .................. ................. .................. .. 16

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    Figure 33. Message Box Requesting Connection of Powered USB Device Repairing an Existing Installation andTermination of Any Programs or Property Pages Using Any VIA Telecom USB Devices........... ................. 16

    Figure 34. Message Box Requesting for Disconnection of USB Device.................. .................. ................. ........ 17 Figure 35. USB Driver Removal Success Message Box............... .................. .................. ................. ................. 17 Figure 36. Device Manager view indicating successful removal of USB Device Drivers. ............... .................. .. 17 Figure 37. Selecting the VIA Telecom USB ETS Device from the Windows Device Managers Device List...... 18 Figure 38. VIA Telecom USB ETS Device Property-sheet......... .................. .................. ................. .................. .. 19 Figure 39. VIA Telecom USB ETS Device Advanced Power Management Settings Property sheet ................. 20 Figure 40. VIA Telecom USB ETS Device Advanced Power Management Settings Property Sheet Change

    Notification Message ................ .................. .................. ................. .................. .................. ................. ........... 21

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    VIA USB Windows Device DriverInstallation Guide

    TM0100-3010, Rev 9A

    1 IntroductionThis document is a user guide for the VIA Telecom USB Windows device driver installation process. TheVIA USB Windows device driver provides the interface between the operating system and VIA CBP chip-basedUSB devices, allowing user applications to communicate with devices. This user guide provides a detaileddescription of the VIA USB Windows device driver installation process.

    This User Guide applies to USB Driver version 1.0.22 and higher.

    2 RequirementsThe following are the minimum hardware and software requirements necessary to successfully install andoperate the VIA Telecom USB Windows device driver:

    Hardware:USB 1.1 or 2.0 Controller

    USB cable 1

    Software:Windows 2000, with Service Pack 4 (SP4)Windows XP, with Service Pack 2 (SP2)

    3 Installation1. To install the VIA USB Windows device driver, you must first start the Setup application,

    ViaUsb_Setup.exe, by double-clicking the associated icon.

    Figure 1. VIA USB Windows Device Driver Setup Icon

    1Must satisfy USB 1.1 or 2.0 specifications.

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    This setup program will copy all the files listed in Appendix A into the appropriate directories on the localsystem drive of your PC. The following dialog box will appear upon execution:

    Figure 2. Preparing Setup Dialog Box

    The following message box will appear upon start-up (only if you do not have Administrator privilege),informing you that you should have Administrator privilege to properly install the VIA Telecom CBP USBdriver:

    Figure 3. Message Box Specifying the Need for Administrator-Level Privilege

    2. Click OK to acknowledge this message. If you do not have Administrator privilege, the setup programwill terminate at this point. The VIA USB Windows Device Driver Setup Welcome dialog box will appearas shown in Figure 6.

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    Figure 4. VIA USB Windows Device Driver Setup Welcome Dialog Box

    3. Click Next to continue.

    The License Agreement dialog box appears.

    Figure 5. VIA USB License Agreement Dialog Box

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    6. To continue, you must accept the License Agreement by clicking Yes . If you select No , the followingmessage box will appear, confirming whether you truly wish to terminate the installation process at thistime.

    Figure 6. Message Box Confirming Cancellation of the Setup Process

    If you select Yes, the installation process is terminated. If you select No, the License Agreement dialogbox (Figure 7) will reappear.

    After you agree to the License Agreement (Figure 7), the Customer Information dialog box will appear.

    Figure 7. VIA USB Setup Customer Information Dialog Box

    7. Please enter the appropriate user and company name into the corresponding fields. Then, click Next toproceed to the actual installation of the VIA USB Windows Device Driver support files into theirappropriate folders.

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    Figure 8. Choose Destination Location Dialog Box

    8. The default is to install the VIA USB driver components into the C:\Program Files\VIA Telecom\VIACBP USB Driver folder. You may override this default location, but you must remember the path to thedestination folder you selected when you later inform the Windows Device Manager of the location ofthe VIA USB device driver files. To select an alternate installation folder, click Browse on the Choose Destination Location dialog box and, then, select the desired location (see Figure 9). After you haveselected the desired destination folder, click OK . To terminate the browsing operation, click Cancel ,which will return you back to the Choose Destination Location dialog box (Figure 8).

    Figure 9. Browsing for an Alternate Destination Location

    9. If you wish to use the default installation destination folder, click Next to continue the process. If aprevious version of the Via Telecom USB Device Driver has not been previously installed, the dialog box inFigure 10 will appear. Click Yes to continue.

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    Figure 10. Create Folder Dialog Box

    A dialog box will briefly appear, displaying the status of the installation of the files for the USB Devicedrivers.

    Figure 11. Status of USB Driver installation Dialog Box

    12. The Digital Signature Not Found dialog box, (Figure 12) will appear, indicating the absence of aMicrosoft digital signature. Select Yes to continue the installation process. Note for Windows XPinstallation: Instead of one Digital Signature Not Found dialog boxes, you will receive threeSoftware Installation dialog boxes as seen in Figure 13 .

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    Figure 14. Message Box requesting Connection of powered USB Device

    After clicking OK , a message box indicating successful installation of the VIA Telecom USB Driver willappear.

    Figure 15 . Installation Successful Message Box

    After clicking OK , a series of Hardware Installation Message Boxes will appear, like that of Figure 16,independent of user input. Ignore these.

    Figure 16. Found New Hardware/Hardware Installation Message

    After clicking OK , another Microsoft Digital Signature Not Found Dialog box appears after some time,this time specifying the VIA Telecom CBP USB Modem as the Device to be added, (Figure 17). SelectYes to continue with the installation. Note for Windows XP installation: three, rather than one,Hardware Installation dialog boxes will appear, each displaying the different Hardware Device Driversbeing Installed, see Figure 18, Figure 19, and Figure 20.

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    Figure 17. Microsoft Digital Signature Not Found Warning Message

    Figure 18. Microsoft XP Hardware Installation Message Box (Via Telecom USB Hub Device)

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    Figure 19. Microsoft XP Hardware Installation Message Box (Via Telecom CBP USB Modem)

    Figure 20. Microsoft XP Hardware Installation Message Box (VIA Telecom ETS Device)

    13. After selecting Yes , you will see a Hardware Installation Message Boxes similar to the one in Figure 20.Once these stop occurring, the installation of the USB Device Driver will be complete. You can verifythe installation by opening the Device Manager on your computer and looking for VIA Telecom CBPUSB Modem in the Modems category and both VIA Telecom ETS Device and VIA Telecom USBHub Device in the Universal Serial Bus Controllers category, (see Figure 21). If you open up ETS,USB Connected should appear in the Message Window as well as other status messages 2.

    2 A phone device reset may be required to see the Configuration Information message in EtsMain.

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    Figure 21. Device Manager Displaying Installed USB Devices

    4 Repairing/Replacing/Updating an Existing InstallationThe Repair/Replace/Update option can be used to replace older versions of the USB Device Drivers previouslyinstalled, to repair the current Drivers if they are malfunctioning or update the USB Device Drivers currentlyinstalled.

    1. To repair/replace/update an existing VIA USB device installation, you must first start the Setupapplication, ViaUsb_Setup.exe, by double-clicking the associated icon.

    Figure 22. VIA USB Windows Device Driver Setup Icon

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    The following dialog box will appear upon execution:

    Figure 23. Preparing Setup Notification Dialog Box

    3. The setup program will determine that a version of the VIA USB device drivers was previously installed.The setup program will, then, prompt you to select one of two possible actions it might take under thecurrent circumstances as outlined by the following Welcome dialog box (Figure 24). Select theRepair/Replace/Update option to continue with the update process.

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    Figure 24. VIA USB Windows Device Driver Setup Repair/Replace/Update Remove Dialog Box

    The Setup Status dialog box will then appear indicating what percentage of the file copying and/orremoval task is complete.

    Figure 25. Status of USB Driver installation Dialog Box

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    After scanning and removing existing driver-related files, the Installation process will request that youreconnect the powered up VIA USB device to the computer and terminate any programs or propertypages that might use any of the VIA Telecom USB Devices, (Figure 26).

    Figure 26. Message Box requesting Connection of Powered USB Device Repairing an ExistingInstallation and Termination of Any Programs or Property Pages Using Said VIA Telecom USB

    Device

    After completing the instructions, select OK . A message box will appear stating that the USB driversalready on your system will be updated and instructing you to respond to any further prompts.

    Figure 27. Message Box Notifying User of USB Driver Update and Further Instructions DuringUpdate Process.

    After clicking OK , the same two Digital Signature Not Found Message Boxes from the installation

    process (Figure 12 & Figure 17) will appear. At the same time, Hardware Installation/Found NewHardware Messages similar to those of Figure 16 will appear. Click Yes on both Digital Signatureboxes to continue with the update process. Eventually, the message box below will notify you of asuccessful update will appear.

    Figure 28. Message Box Stating USB Driver Update Was Successful.

    5 Removing an Existing InstallationThe Remove option allows you to remove currently installed program components.

    1. To remove an existing VIA USB Windows device installation, you must first start the Setup application,ViaUsb_Setup.exe, by double-clicking the associated icon, (Figure 29).

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    Figure 29. VIA USB Windows Device Driver Setup Icon

    The setup program will determine that there is a set of VIA USB devices already installed. The setupprogram will then prompt you to select one of two possible actions it might take under the currentcircumstances as outlined by the Welcome dialog box illustrated in Figure 30. Select Remove tocontinue with the removal process.

    Figure 30. VIA USB Windows Device Driver Setup Repair/Replace/Update Remove Dialog Box

    3. The setup program will then ask for confirmation that you really do wish to remove the entire VIA USBDevice installation (Figure 31). Confirm this decision by selecting Yes .

    Figure 31. VIA USB Windows Device Driver Setup Removal Confirmation Request Message Box

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    The Setup Status dialog box will then appear, indicating what percentage of the file removal task iscomplete ( Error! Reference source not found. ).

    Figure 32. VIA USB Installation Removal Operation Status Message

    4. The setup program will then remind you to close any applications or property pages connected to theUSB Device Drivers and ensure that the USB Device is connected and powered on. Once this is done,select OK to continue.

    Figure 33. Message Box Requesting Connection of Powered USB Device Repairing an ExistingInstallation and Termination of Any Programs or Property Pages Using Any VIA Telecom USB

    Devices

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    The setup program will then request that the VIA USB device be disconnected from the host computer ifit is currently connected. Select OK to continue with the removal.

    Figure 34 . Message Box Requesting for Disconnection of USB Device.

    Following the completion of the Removal Operation, a Message Box declaring removal success willappear.

    Figure 35 . USB Driver Removal Success Message Box

    5. To confirm removal of the Via Telecom USB Device Drivers, open up the Device Manager. UnderModems , if there are any, VIA Telecom CBP USB Modem should be absent, indicating a successfulremoval. Under Universal Serial Bus Controllers , VIA Telecom ETS Device and VIA Telecom USBHub Device should be absent. See Figure 36 below as an example.

    Figure 36 . Device Manager view indicating successful removal of USB Device Drivers.

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    6 Power Management SettingsThe VIA Telecom USB Power Management settings are accessed through the devices property sheet. Toaccess these settings you may:

    1. Double-click the VIA Telecom ETS device under the Universal Serial Bus controllers device tree in theDevice Managers dialog box,

    or

    1. Highlight the VIA Telecom ETS device under the Universal Serial Bus controllers device tree in theDevice Managers dialog box

    2. Right-click the mouse and select the Properties entry from the pull down menu.

    Figure 37. Selecting the VIA Telecom USB ETS Device from the Windows Device ManagersDevice List

    At which point the Property- heet dialog box for this device will appear (as illustrated in Figure 38):

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    Figure 38. VIA Telecom USB ETS Device Property-sheet

    Select the Advanced PM Settings tab from the property sheet dialog box. The Advanced PM Settings propertysheet will then appear:

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    Figure 39. VIA Telecom USB ETS Device Advanced Power Management SettingsProperty sheet

    There are three power-management variables that can be adjusted for the desired effect. Their description,purpose, and valid settings are discussed below:

    Performance Idle Timeout The Performance Idle Timeout sets the time-out value (in seconds) to apply when the WindowsOperating System power policy optimizes for performance. This setting controls when the VIA TelecomUSB device will enter deep-sleep mode after a period of inactivity. After the Windows Operating Systempower policy has entered a performance-optimization mode and the stated Performance Idle Timeout period has elapsed with no device activity, the device will enter deep-sleep mode. A value of zero (0)will disable the idle detection when performance policy is in effect.

    Power Conservation Idle Timeout The Power Conservation Idle Timeout sets the time-out value (in seconds) to apply when the WindowsOperating System power policy optimizes for energy conservation. This setting controls when the VIATelecom USB device will enter deep-sleep mode after a period of inactivity. After the WindowsOperating System power policy has entered an energy-conservation mode and the stated Power Conservation Idle Timeout period has elapsed with no device activity, the device will enter deep-sleepmode. A value of zero (0) will disable the idle detection when performance policy is in effect.

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    7 Appendix A: ComponentsAfter successful completion of the installation process, the following files will be located in the specifieddirectories/folders:

    C:\\inf:

    ViaUsbHub.inf

    ViaUsbEts.inf

    ViaUsbModem.inf

    C:\\system32\drivers:

    ViaUsbEts.sys

    ViaUsbModem.sys

    Where is the directory/folder containing the Windows Operating System files. This location mayvary from computer to computer; but common locations include:

    C:\WINDOWSC:\WINNT