01-2 Dist Sugar Bowl

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    Prof Stephen W. Nason All Rights Reserved

    SESSION 1

    NEGOTIATION CASE: SUGAR BOWL

    1

    Prof Stephen W. Nason

    PhD

    Adjunct Associate Professor of Management

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    Prof Stephen W. Nason All Rights Reserved

    Sugar Bowl

    Read the your information (10 minutes)

    Make sure you understand the facts well

    Act according to your role

    Negotiate (15 minutes)

    Do the best for your self as possible

    Other rules

    None Well no physical violence or excessively demeaning language

    Can NOT show your confidential information

    2

    NEGOTIATION CASE: Sugar Bowl

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    Prof Stephen W. Nason All Rights Reserved

    What is the Sugar Bowl Worth?

    Buyers and Sellers look at exactly the same information and come up with

    different assessments

    Selective perception

    Egocentrism

    Errors in calculation

    Lack of preparation or sloppy presentation

    Not worth the same to both buyers an sellers

    4

    NEGOTIATION CASE: Sugar Bowl

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    Prof Stephen W. Nason All Rights Reserved

    What is it Worth to the Buyer?

    What is the Buyers Bottom Line?

    Bottom Line = Reservation point

    Buyers Reservation point?

    $3,500

    $3,000 everything in your check book

    $1,200 highest appraised value

    $800 average appraised value

    $400 lowest appraised value

    Which is correct?

    5

    NEGOTIATION CASE: Sugar Bowl

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    Prof Stephen W. Nason All Rights Reserved

    How Do you Determine your Bottom

    Line?

    What are your alternatives if the negotiation fails

    What is your very Best Alternative

    6

    NEGOTIATION CASE: Sugar Bowl

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    Best Alternative To a Negotiated

    Agreement (BATNA)

    Your best alternative if the negotiation fails

    you should never accept an offer in a negotiation that is worse then your

    BATNA

    need understand not only your own BATNA but you opponents BATNA as

    well

    You BATNA is your POWER

    7

    NEGOTIATION CASE: Sugar Bowl

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    What is the Buyers BATNA?

    BATNA (best alternative) is to sell incomplete set

    How much is this worth?

    Tea set (w/o bowl) worth maybe $6,000

    Say $6,000 (auction)

    Tea set (w bowl) worth $8,000 - $8,500

    Say worth $8500

    $8,500 $6,000 = $2,500

    To buyer the bowl is worth $2,500

    This is the difference between the deal and your BATNA

    What if buyer could find another Bowl on line for $2,000?

    8

    NEGOTIATION CASE: Sugar Bowl

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    What is the Sellers Bottom Line?

    Sellers Reservation point?

    $350 what originally paid

    $650 original sale price

    Appraisal value

    $400 lowest appraised value

    $1,200 highest appraised value

    $800 average appraised value

    Any other possibilities?

    9

    NEGOTIATION CASE: Sugar Bowl

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    Sellers BATNA?

    Wait for another customer

    More difficult, not successful so far

    Only offers for less then $300

    So if can not sell to buyer today will wait for another buyer and maybe

    get $300 if lucky

    Sellers Reservation point?

    Anything more than $300 is better than your other alternative

    $300 = RP

    But $300 is less than your cost of $350!

    10

    NEGOTIATION CASE: Sugar Bowl

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    Bargaining Zone

    The area of possible agreement between two parties in a negotiation, the

    area between both parties reservation points

    11

    Initial offer

    Initial offerReservation point

    Min. acceptable offer

    Reservation pointMax. acceptable offer

    NEGOTIATION CASE: Sugar Bowl

    Negotiator 1

    (Buyer)

    Negotiator 2

    (Seller)

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    Bargaining Zone: Sugar Bowl

    12

    NEGOTIATION CASE: Sugar Bowl

    Initial offer

    $ ??

    Minimum

    Maximum price

    $ ??

    Initial offer

    Buyer

    Seller

    $2,500

    $300

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    Sugar Bowl: Keys to Success

    Keys to success:

    Know own Reservation Point

    What about other sides reservation point?

    Did Anyone know the other sides bottom line? Did any seller know that buyer had complete tea set?

    Did any buyer know that the seller was having trouble getting rid of the sugar

    bowl?

    How did sellers with high prices and buyers with low prices get such a good

    deal?

    What happened with people who ended up with poor deals?

    13NEGOTIATION CASE: Sugar Bowl

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    Sugar Bowl: Opening Offers and

    Aspiration Points

    Opening offers: is making the first offer good or bad

    Bad

    Good

    Aspiration: Goals

    Creative Agreements?

    14NEGOTIATION CASE: Sugar Bowl

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    Conclusion:

    15

    2. Know your own reservation point

    and you will NEVER lose!

    3. Know your opponents reservation point

    and you will almost always win!

    NEGOTIATION CASE: Sugar Bowl

    1. What you do in the negotiation makes a

    big impact on what you end up with!