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INTERNSHIP REPORT
ON
INTELLIGENT IMAGE MANAGEMANT
BARIDHARA DOHS, DHAKA
,
SUBMITTED TO:
HOSSIN MIAZI
SENIOR LECTURAL (UITS)
SUBMITTED BY:
RANJIT BARUA
BBA
ROLL NO: 10310090
UNIVERSITY O INORMATION TECHNOLOGY AND SCIENCES
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DICATION
I dedicate thiseffort to my
Parents & Teachers
who Guide
&
Encourage me
during the course
OfMy Studies and
preparation of this
Report.
PREFACE
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Every student of Bachelor in Business Administration at
UNIVERSITY O INOR!ATION TE"#NO$O%
AN& S"IEN"E has an essential re'uirement to do Si( )ee*s
internshi+ in any of the )ell re+uted orani-a
The +ur+ose of this +roram is to ac'uaint the students )ith
+ractical a++lications of theoretical conce+ts tau
to them durin conduct of their BBA +roram.
The internshi+ in INTE$$I%ENT I!A%E !ANA%E!ANT is +ersonally
arraned /y my o)n resources an
the de+artment ave me a letter for ettin this internshi+.
Really, it )as a nice o++ortunity to have a close com+arison of
theoretical conce+t in +ractical field, involvin
the use of +rimary and secondary data. This Re+ort may de+ict
deficiencies on my +art /ut still it is an out+u
a student0 efforts, for )hich I /e +ardon.
The out +ut of my analysis is summari-ed in a sha+e of
Internshi+ the contents of the re+ort Sho)s the detail
se'uence of these. The re+ort is concluded )ith +ro/lem and
suestions.
RAN1IT BARUA
BBA
RO$$ NO2 34534464
UITS
ACKNOWLEDGEMENT
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Initially, I )ould li*e to than* the almihty Allah for ivin me
the strenth to com+lete this internshi+ re+or
Then to say that I could not /e a/le to com+lete this re+ort
)ithout the hel+ of some honora/le +erson )ho me +ro+er uideline to
o ahead.
irst I li*e to e(+ress my dee+est sense of ratitude to my
honora/le teacher 7 su+ervisor of my internshi+
+roram (y-.I am very much +leased to offer my than*s and
ratitude to the #R& of Intellient imae media $td. or ivi
me the o++ortunity to )or* )ith the Institute in its &O#S
office Banani. I )ould li*e to ive than*s to name
8!anaer9, !ohammed Asif 8senior officer9,Ali ashraf
8Relationshi+ manaer9, of &O#S office to hel+ mthrouhout my
internshi+ +roram.
Very s+ecial than*s to our manae and other staf.
I also ive a s+ecial than*s to all the +ersonnel of &O#S
office of Intellient imae media $td for hel+in m
to collect data.
ACKNOWLEDGEMENT
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No one can say that I am +erfect everyone should admit that
)ithout the hel+ of A$$A# and #is +eo+le a m
can0t et anythin so I /o) my head /efore almihty Allah )ith
ratitude. I am also very much than*ful and
+resents salute to many individuals )ho have hel+ed me in sha+in
this re+ort .I am also very much than*fu
lot of former fello)s and contem+orary colleaues )ho too* the
time and trou/le durin the last fe) days to
s+ea* to me a/out the )ay this te(t could /e further
im+roved.
Iamvery than*ful to name of 8!anaer9, !ohammed Asif 8senior
officer9,Ali ashraf 8Relationshi+ manaer9
&O#S office to hel+ me throuhout my internshi+ +roram.
Very s+ecial than*s to our manae and other staf.
I also ive a s+ecial than*s to all the +ersonnel of &O#S
office of Intellient imae media $td for hel+in m
to collect data.
!U#A!!A& AS#RA :#BBA;IT 8#
RO$$ NO2
UST BAN
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Executive Summary:
As we all know very well that time and tide wait for none. So,
because of this rapid
change in time and era we have to cope with it. During this era
I got an opportunity of
getting practical knowledge about the Banking system in
Pakistan. So to uench the th
of practical e!posure and for getting the basic knowledge about
Bank I "oined #B$ Pree
%ate Bannu. During si! week in #B$ I gather all necessary
information about #B$.
&'orts have been made to compile this report in such a way
that activates its salient
features not only for students but also for the layman. I have
divided this report into
di'erent (hapters.
)irst (hapter is about introduction *) #B$. Second (hapter is
about %eneral BankingDepartment gives us description about how to
open an account, how to deposit and
clearing. +hird (hapter discusses the procedure of customer
dealing and satisfaction
fourth (hapter is about the branch where I worked and watch
di'erent function which
learned in #B$ Preedy %ate Bannu.
ifth "ha+ter is a/out the +rocedure of ettin different ty+e of
loans and advances. Si(th "ha+ter is ust of
*no)lede ac'uired /y me. "ha+ter seven is a/out S>OT ANA$YSIS
of #B$. "ha+ter Eiht tells a/out m
*no)lede /ecause here I ave different ty+e of Recommendation to
different +ro/lems.
At last I must say that this te(t is desined to stimulate the
curiosity a/out manaement +ractices of #ABIB
BAN: $td of ?a*istan. And to raise reader0s consciousness a/out
the /an*in system )or*in in ?a*istan an
out side the ?a*istan.
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Table of Content
"ha+ter &escri+tion ?ae
1
2
3
6 NEW KNOWLEDGE ACQUIRED
>hat I $earned &urin Internshi+ @@@@@@@@@@@@...
Account O+enin Section @@@@@@@@@@@@@@@@.
5;5
5
5
5
5
7 SOWT ANALYSIS
Internal Analysis
@@@@@@@@@@@..................................
Strenths @@@@@@@@@@@@@@@@@@@@@@..
>ea*nesses @@@@@@@@@@@@@@@@@@@@@..
E(ternal Analysis @@@@@@@@@@@@@@@@@@@.
O++ortunities @@@@@@@@@@@@@@@@@@@@@
Threats @@@@@@@@@@@@@@@@@@@@@@@..
5
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Besides II/I, pal also serves on the Board of 0IPB, the 1rst
venture capital company i
Bangladesh assisting start ups and rural enterprises. #e started
his career at 0itronics
2ew #ampshire based circuit board manufacturing technology
company.
An &lectrical &ngineer by training, he graduated from
2ortheastern niversity, Boston
3456. pal loves technology and new gadgets7 buying them,
breaking them, rebuilding
them8 as well as convincing his friends to adopt. #is other
passions are traveling and
cooking.
Shuvo -ahman(oowner
Shuvo9s role includes 1nance, pro"ect management, and new client
acuisitions.
Shuvo started his career in SA as an accountant with (oopers :
$ybrand 3now Pw(6.
#e graduated from 2ortheastern niversity, Boston 34;6 with (um
$aude and was a
member of Beta Alpha Psi, the S national accounting honors
society. Shuvo thinks he
4
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!anaement $td. BARIARA, &O#S, A:A to have real life e(+osure
on a 64 days interns
+roram 8from EB 43 to !AY 54, D439.
1%2%& O"(ECTI)ES O' T$E STUDY&
The /oom in the information technoloy revolution has /een risin
durin the recent +ast and
e(+ected to o on for many years to come. Attractin the /est
+rofessionals is never easy, no
matter )hat industry sement )e consider. This is es+ecially true
in the case of the IT industr
)here the attrition rate has;/een the hihest. Attractin and
retainin talent has /ecome a
#erculean tas* in this sector. The o/ective of this +roect has
/een to find out the maor caus
of em+loyee turnover in the IT com+anies. It also loo*s at ho)
this /rain drain can /e reduce
and )hat methods can /e ado+ted to retain the *no)lede )or*er in
the com+any. The +roec
focuses on
3. The im+ortance of retention in the IT com+anies.
D. !ost effective methods to find the cause of turnover.
5. actors favorin retention.
C. Innovative methods ado+ted /y com+anies to retain +eo+le.
. "onstraints faced /y the orani-ation in im+lementation of
retention strateies.
. Effectiveness of the methods used to retain +eo+
3.5 SCO!E O' T$E STUDY
Em+loyee retention is su+remely im+ortant in an orani-ation
/ecause it is )hat
?roductivity de+ends on. If your em+loyees are satisfied they
)ould retain in the
Orani-ation for loner +eriod of time and +roduce su+erior
'uality +erformance in
O+timal time and lead to ro)in +rofits. Satisfied em+loyees are
also more li*ely
to /e creative and innovative and come u+ )ith /rea*throuhs that
allo) a
com+any to ro) and chane +ositively )ith time and chanin mar*et
conditions.
The study is done to *no) the follo)in thinsF;
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Reasons of em+loyee retention.
#o) many em+loyees are satisfied /y their 1o/G
This study tells us ho) much the em+loyees are satisfied and
)hat are the
actors )hich affect the em+loyees to leave the orani-ation.
To *no) the strateies used /y the various com+anies to retain
their em+loyees.
1%*& RESEARC$ #ET$ODOLOGY
T+e ob,e-t./e of t+.0 o,e-t .0 to t+o l.4+t on /a.o50 0tate4.e0
50e b t+e IT
-o8an.e0 to eta.n eole% T+.0 95e0t.onna.e 5ot0 to f.n o5t t+e
.005e0 fa-e b t/a.o50 IT -o8an.e0 .t+ e0e-t to etent.on of talente
+58an e0o5-e% T+e0e
95e0t.on0 +a/e been an0ee b fo5 IT -o8an.e0 +.-+ ae Ona
Te-+nolo4 Lt
#a0te; Lt: Alto0 O.4.n an Ra/e Te-+nolo4% T+e f.n.n40 an
e-o88enat.on0 +a/
been 8ent.one late .n t+e o,e-t%
QUESTIONNAIRE
Na8e of t+e -o8an& Re0e-te S.< #aa8 It o5l be eall ;.n on
o5 at to ta
o5t a fe 8.n5te0 fo8 o5 b50 0-+e5le an f.ll 5 t+.0 95e0t.onna.e
+.-+ o5l b
anal0e0 fo t+e -o8let.on of 8 e0ea-+ eot%
RETENTION STRATEGIES IN T$E IT SECTOR
Q& 1= W+at ae t+e $R -+allen4e0 t+at t+e o4an.>at.on
fa-e0? I0 etent.on of $58an
Re0o5-e0 a -.t.-al .005e?
Q& 2= W+at .0 t+e e8loee t5no/e ate .n t+e -o8an? "elo
@@B11B1@1@B
2Abo/e 2
Q& 3= W+at ae t+e 8et+o0 aote b t+e -o8an to f.n t+e -a50e
of t+e t5no/e?
Al0o an; t+e8 a--o.n4 to effe-t./ene00% E.t .nte/.e Cl.8ate S5/e
E8loee
Sat.0fa-t.on S5/e Gae/.ne An ot+e 8et+o !lea0e 0e-.f=
Q& *= Ran; t+e fa-to0 fa/o.n4 etent.on On a 0-ale of
1B6=Co8en0at.on (ob 0at.0fa-
Got+ oot5n.t.e0 Rea0 an e-o4n.t.on Ot+e benef.t0 An ot+e
Q& @= W+at ae t+e 8et+o0 aote b t+e -o8an to eta.n eole?
Co8en0at.on
-o8aable .t+ t+e be0t .n t+e .n50t (ob 0at.0fa-t.on Caee 4ot+
ESO!0
!efo8an-e ba0e ea0 'le.Bt.8e An ot+e lea0e e0-.be=
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Q&6= ".efl e0-.be t+e 8et+o0+o t+e ae be.n4 .8le8ente=?
Q& 7= $a0 t+e att.t.on ate e5-e afte t+e .8le8entat.on of
etent.on 0tate4.e0? If
b +o 85-+?
Q& = W+at ae t+e -on0ta.nt0 fa-e b t+e o4an.>at.on .n
.8le8entat.on of etent.on
0tate4.e0?
Q& F= $o o o5 o/e-o8e t+e0e -on0ta.nt0?
Q& 1= W+.-+ ae t+e 8o0t efee etent.on 0tate4.e0 b o5
e8loee0? Ran; t+e8
Co8en0at.on (ob 0at.0fa-t.on Got+ oot5n.t.e0 'le.Bt.8e !efo8an-e
ba0e
ea0 ot+e benef.t0
This internshi+ re+ort has /een +re+ared on the /asis of Hon the
o/ e(+erience )ith the
Intellient Imae !anaement $td., BARIARA, BANANI, A:A.In s+ite of
the scarcity o
+u/lished data, it has /een tried to ma*e the re+ort informative
and handy. The data used in th
re+ort have /een com+lied throuh different com+licated )ays;
direct 'uestionnaire to
e(ecutives, continuous search on the onoin accountants, and
intervie) )ith internal audito
and e(ternal auditorsJ re+ort. >or*in )ith the orani-ation
for a meaer +eriod of three
months is the main as+ect of ac'uirin data and information to
evaluate the culture, )or*in
environment and similar sort of affair of the orani-ation.
1%*%1& Data -olle-t.on o-e5e0&
1%*%1%1& !.8a So5-e0
This study re'uired a lot of +rimary data. or the analysis a lot
of secondary resources also
needed. This have /een +rovided theoretical /asis of the re+ort.
Such data has /een collected
mainly from the II! as )ell as the Internet. Intervie)s have
/een conducted on the #R !ana
for insihts and clarification. The clients of the II! have /een
intervie)ed as they are one of
+rimary data sources. There are four items of +rimary sources
)hich are /elo)F
ace to conversation )ith the res+ective officers and stuffs of
the /ranch.
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&iscussin )ith my su+ervisin manaer of the II!.
?ractical )or* e(+erience in the different des* of the
de+artment of the /ranch.
In;de+th study of selected cases.
1%*%1%2& Se-ona So5-e0
As for secondary resources, I used relevant ournals and various
+u/lications of II!. Also
have collected data from the NUB li/rary, ne)s+a+er and the
Internet. Also, some of the
+u/lished statistics /y the Intellient Imae !anaement $td.8II!9
has /een used. There some secondary sourcesF
Annual Re+ort of Intellient Imae !anaement $td.
>e/site of the Intellient Imae !anaement $td
Several /oo*s and +eriodicals related to the /an*in sector.
Banladesh Ban* Re+ort
&ifferent circular sent /y the head office of Intellient
Imae !anaement $td.
Various documentary file of Intellient Imae !anaement $td.
?rior research re+ort.
1%*%2& Data anal0.0&
In order to analy-e athered data, I have used statistical
soft)are li*e S?SS and !icrosoft E(
for &ata analysis and +resentations. The data have /een
+resented in ra+hs for /etter
understandin and clarity.
INTELLIGENT I#AGE #ANAGE#ANT ae 50.n4 tee te0 of ata&
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TYPES OF DATA:
There are three basic types in computer system.
Numeric
Alphabetic
Alphanumeric
1. Numeric:
It is that type of data that can store numbers. It consist of
digit from 0-0 e.g. 132,!".
2. Alphabetic:
In this type of data it is possible to store any combination of
alphabets #a-$% both in upper and lo&ecase e.g. Anile,
'a(istan, Ali.
. Alpha!umeric:This is a type of data that can store any
combination of numbers, alphabets and special characterscan not be
used in any (ind of numeric calculation. Information)The meaningful
form of data is called information. *+The organi$e form of data is
called information.
E"ample:
I am a student of Abacus omputer ollege, aripurThere are 100
boo(s of information technology in computer library.
2%1& Wel-o8e to t+e Intell.4ent I8a4e #ana4e8ent Lt% of
"an4lae0+%%%%
II!I has al)ays /een /uilt on a team effort K every +erson
counts, every role matters. II!I
no) a family )ith 5D44L full time dedicated staff mem/ers )or*in
out of four different
countries. >e are than*ful to all +ast and +resent mem/ers,
clients and +artners )ho hel+ed t
ma*e II!I into an orani-ation )e are today. >e0re +roud to
say that )e0re friends and famil
and )e0ll continue to /uild a solid team and strive to ive a
/etter customer e(+erience.
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Our ?eo+le
The client0s needs al)ays come first.
Our em+loyees are our reatest asset in achievin this mission.
!ore than 5D44 em+loyees m
u+ the II!I family, in addition to a +ool of trained on;call
o+erators. !ost of our staff mem/
are cross;trained on multi+le +roects. This ives us the
fle(i/ility to ram+ u+ 'uic*ly and
accommodate fluctuatin volume )ithout disru+tions.
Every em+loyee underoes a thorouh /ac*round chec* /efore hirin.
Once hired, em+loye
o throuh a riorous trainin +roram. >e teach them our
+rocesses, )hat clients e(+ect fro
us, and the im+ortance of our confidentiality, 'uality, and
relia/ility +lede.
Our +eo+le are committed to )or*in at II!I for the follo)in five
reasonsF
Muality of co;)or*ers
Interity, ethical standards, and values
II!I mission
"om+ensation and /enefits
>or* environment
2%1%3& Se/.-e0 .n-l5e of Intell.4ent I8a4e #ana4e8ent
Lt&
1= Data Con/e0.on Ent
&ata conversion involves translatin data from one format to
another. It can rane from sim+
data entry to a com+le( +rocess )ith e(traction rules and
ela/orate manual +rocedures.
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II!I offers hih;'uality, cost;effective solutions for your
time;critical and cost;sensitive data
entry and data conversion +roects. >e uarantee 66.666 +ercent
accuracy, fast ram+ u+,
andattractive +ricin. >e use the latest technoloies and
adhere to the hihest 'uality control
standards.
Se/.-e0 .n-l5e&
Online data entry
Offline data entry
O"R "lean u+
Re/ate +rocessin
"atalo conversion
Boo* conversion
#T!$ conversion
!$ conversion
S%!$ conversion
?& conversion
"A& conversion
&ata minin
orms +rocessin
Survey forms +rocessin
A++lication +rocessin
Inde(in
&ata cleansin
A/stract creation
2= E95.t Re0ea-+ an '.nan-.al "!O Se/.-e0
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II!I offers e'uity research and Business ?rocess Outsourcin
8B?O9 services to the financia
services industry. Our dedicated team of 'ualified finance
+ersonnel is raduates of to+
universities )ith accountin and finance derees, as )ell as
"hartered Accountants, "?As,
!BAs.
Yo5 t.8e .0 /al5able
II!I0s e'uity research and financial B?O services can hel+ free
u+ your senior analysts to
concentrate on hih;level analysis and s+end more time tal*in to
"EOs and "Os, instead o
runnin num/ers. >e are )ell trained and e(+erienced to
+erform a variety of structured,
re+etitive financial analysis tas*s, allo)in you to concentrate
on +roducin /etter research a
coverin more com+anies.
Our e'uity research and financial B?O services clients include
>atson >yatt >orld)ide, a
lo/al leader in actuarial, +ension, and com+ensation consultin
services and a leadin e'uity
research firm from Australia, +rovidin incisive and riorous
securities analysis to investmen
advisers throuhout Australia and Ne) ealand.
$.0to.-al an Genealo4.-al Do-58ent0
II!I enoys a stron re+utation for su+erior 'uality hand;)ritten
data conversion. Thisre+utation stems from our e(+ertise in
historical document conversion and our associat
)ith the enealoy industry, )here most source documents are
hand)ritten.
Our historical data conversion services clients include
?roMuest, IB!, the $i/rary of
"onress, #ave s Interactive 8Vivendi Universal "om+any9,
Broder/und Soft)are, and
the American %enealoical $endin $i/rary, amon others.
Genealo4.-al ata -on/e0.on
II!I has +erformed data entry for eiht historical U.S. "ensuses,
consistin of more th
34 million names and coverin census years 3e also converted
"ensus
data for %reat Britain for 3=C3 and 3=e have /een a++ointed to
convert U: "ens
3643 too. inally, )e diiti-ed many vital records and several non
structured historical
documents.
$anB.tten ata -on/e0.on
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II!I maintains a +ool of s*illed data;entry o+erators )ho are
+roficient in readin /oth
cursive and non;cursive hand;)ritten data. These s*ills are
indis+ensa/le in ca+turin
from any hand;)ritten source, includin credit card a++lications,
re/ate forms, surveys
etc.
*= #e.-al Cla.80 an !e0-.t.on !o-e00.n4
Security and confidentialityis of +aramount im+ortance in
+rocessin +rivate healthca
information. II!I not only uarantees hihly secure data storae,
)e also have a com+
culture that em+hasi-es trust, honesty, and interity. The fact
that industry;leadin
cor+orations and healthcare +roviders trust us )ith their )or*
underscores our dedicati
to +rotectin data throuh ro/ust security +rocedures and
technoloy.
Our medical claims and +rescri+tions +rocessin are t)o distinct
service lines. #o)evmany commonalities e(ist /ecause of the strict
health data security and +rivacy standa
mandated /y #I??A leislation.
#e.-al -la.80 o-e00.n4
II!I +rocesses more than 34,444 medical insurance claims forms
every )ee*. #"A
UB 64, and dental forms com+rise 64 +ercent of forms +rocessed.
>e offer /oth full *e
and O"R clean u+, ensurin a 66.66 +ercent accuracy level throuh
Hdou/le;*eyin,
turnaround of 3D;hours or less. A hihly security +roduction
environment ensures data
confidentiality and adherence to #I??A standards.
!e0-.t.on o-e00.n4 o,e-t
II!I +rocesses /et)een D44,444 and D4,444 medical +rescri+tions
+er month, consist
mainly of hand;)ritten doctors orders used to order medicines
from retail +harmacies.
o+erators are trained /y U.S. /oard;certified +harmacists to
reconi-e nearly 544 comm
dru names, calculate dosaes, offer less e(+ensive eneric drus
over /rand names if
allo)ed, determine contraindications, etc. Our )or* is then
vetted in the U.S. /y licens
+harmacists.
9 T.tle Sea-+ an Real E0tate Cent.- Se/.-e0
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II!I +rovides real estate title searches, +ro+erty ta( research,
mortaes, and other real estate
related data services. Our client is a +u/licly traded com+any
and one of the larest real estat
title insurance com+anies in the U.S.
G5aantee *B+o5 t5nao5n
Tas*s involve research and analysis of real +ro+erty
information, mortae documents, +ro+e
and ta( records, etc. ?rocess involves interfacin )ith various
county and city data/ases and
cross referencin information )ith +hysical and diital ma+s. II!I
has 44L dedicated staff
mem/ers in our real estate services division, and )e uarantee
C=;hour turnaround.
II! has /een offerin this service since D443.
).0.on of t+e II#&
#.00.on of t+e II#&
H
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G!"#$ "%& S'"'*+
i(e any other large organi$at ion, INT/I/NT IA/ ANA//NT #II%
specific goals)
eelopment of a creatie and s(il l ful management.
Achiei ng $ero defect &or(manship.
eeting deliery commitment.
4uyers5 confidence and satisfaction.
/mployee5s participation and gro&th.
6uality assurance.
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SOT ANALYSES
S'%*'-
Imported achinery
7trong ar(eting Image
igh 8inancial +esources
A&areness of 'roduct
ommitted 7taff
ood +eputation
".%$$
9ea( implementation for 'roduction 'lanning
elay in *ut side rey sourcing
ecision ma(ing po&er is centrali$ed
7lo& process for deelopment of ne& items:in;uiries
'roduct range display room need improement
inimal meetings bet&een e
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7trong 'romotional actiities to conince buyers by competitor
>ncertain 'olitical and /conomic condition
E2PORT ORDER E2ECUTION
I%+ 4+ C$'!5:
ustomer in;uiries are receied ia fa< and /-mail. In;uiries
that comes through 8a< are directreceied at fa< room and sent
to /* as &ell as concerned department, ho&eer in;uires
throue-mail are directly receied in concerned dept.
C!$'%* S-':
After receiing in;uiry from customer first of all costing sheet
is prepared for price determination/* is final authority to
finali$e the price to be ;uote against any in;uiry, ho&eer in
absence o/* epon confirmation, sales contract is issued to customer
&ith complete detail
constructions, &idth:si$e, prices, ;uantity, deliery,
payment terms etc.
C!%'"6' R78 I$$:
7ectional incharge ta(es follo&ing steps before issuing a
contract)
1 omplete reie& of the contract
; 9hether re;uirements are ade;uately defined.
3 If haethe capability to meet the order re;uirements: 7hipment
date
P6-"$ O&$:
'urchase orders are receied from customer pertaining to contract
boo(ed. 7ectional inchargestudies it for any discrepancy or any
special instruction. If there is any discrepancy it is brought the
(no&ledge of customer for amendment. o&eer, if customer
&ants to amend the contract
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boo(ed, after considering all the aspects of the order it is
amended. Instructions of amendmentare passed to releant departments
to follo&.
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G* D5"%&:
3. To /
