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1 Updated May 2008 Do Good Guides are designed to take you and your organization to a higher level. Jam-packed with practical information that is designed to broaden your knowledge and give you a competitive advantage, Do Good Guides bring you profound ideas and practical tools from the social sector’s top thinkers. Do Good Guide. Do Good. Better. Just as certain thoughts pop into people’s heads when they think of “iPod” (1,000 songs in your pocket) Or “Subway” (Eat Fresh), when people thing of you, as a professional, they should think of your “Brand.” Can you brand a person? Of course! What do you think of when you think of Michael Jordan? Great basketball player, good jump shot, shoes, etc. What do you think comes to mind when people think about you? If you don’t know, it is time to find out. In this Do Good Guide, you will learn how to create your own “personal brand” and carry it through as your career identity. Do Good Guide Branding Yourself for Personal and Career Success Do Good Guides www.DoGoodGuide.com

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  • 1 Updated May 2008

    Do Good Guides are designed to take you and your organization to a higher level. Jam-packed with practical information that is designed to broaden your knowledge and give you a competitive advantage, Do Good Guides bring you profound ideas and practical tools from the social sectors top thinkers.

    Do Good Guide. Do Good. Better.

    Just as certain thoughts pop into peoples heads when they think of

    iPod (1,000 songs in your pocket) Or Subway (Eat Fresh), when people

    thing of you, as a professional, they should think of your Brand. Can you

    brand a person? Of course! What do you think of when you think of

    Michael Jordan? Great basketball player, good jump shot, shoes, etc. What do

    you think comes to mind when people think about you? If you dont know, it

    is time to find out. In this Do Good Guide, you will learn how to create your

    own personal brand and carry it through as your career identity.

    Do Good Guide Branding Yourself for Personal and Career Success

    Do Good Guides www.DoGoodGuide.com

  • 2Brand U

    In 1999, Tom Peters wrote the book The Brand You 50 Or : Fifty Ways to Transform Yourself from an 'Employee' into

    a Brand That Shouts Distinction, Commitment, and Passion!. The summary from Toms website

    www.tompeters.co.uk explains it all in a nutshell:

    "If there is nothing very special about your work, no matter how hard you apply yourself you won't get

    noticed, and that increasingly means you won't get paid much either. In times past you could be obscure yet

    securenow that's much harder."

    Moving forward in todays ultra competitive workforce requires diligence in managing every part of your

    professional image.

  • 3These days before anyone meets anyone,

    they run straight to Google to check out

    their web presence. Managing your presence

    on the web is one of the most important

    ways to manage your brand. To begin

    managing your web presence, Google

    yourself. For a good start on your internet

    image, look for the following clues:

    1) You should appear somewhere on the first page of results.

    2) Posts that mention you should be related to professional work, and not embarrassing photos from college

    parties.

    3) Topics that should appear in search results include articles written, previous media interviews, references

    to jobs and internships, and professional networking affiliations. Remove content that is unrelated to work

    if you can. If removal is contingent on help from others, respectfully request that they remove content.

    Also, to push less relevant content below the first page, create newer, more relevant content and focus on

    moving it up in search results by back links and references from others.

    You might be surprised what you will find, and your search-engine entries will change over time as people pick up

    and post work you may have done years ago, or never take down old web pages.

    Do Good Guides www.DoGoodGuide.com

    The Google Factor

  • 4Pre-Emptive StrikeYou can enhance your online identity beyond high school newsletters and college sports score

    reports. Join online forums in your area of expertise and contribute regularly or start a

    professional blog.

    Some examples of professional blogs:

    www.newvoicesofphilanthropy.orgThis is my blog which covers issues of generational change in the philanthropic sector and more broadly trends

    in philanthropy. This includes a wide range of topics from how professional training programs in philanthropy

    are creating a younger applicant pool for foundation positions to how Google is revolutionizing the concept of

    philanthropy.

    www.nonprofitmarketingblog.comKatya Andresens marketing blog focuses on stealing corporate marketing strategies for the social good or the

    Robin Hood marketing strategy. It contains tons of great tips about direct mail and email fundraising

    campaigns, leadership strategies and more. The best piece of advice is to ask yourself Are you a stalker? A

    blunt, but useful piece of advice for nonprofit professionals who might be wearing out their welcome with

    donors, constituents, and the media without knowing it.

    fromthepipeline.blogspot.comPerspectives from the Pipeline is a blog by Rosetta Thurman, a young nonprofit leader. The blogger and

    contributors focus on motivating the next generation of nonprofit professionals to persevere in contributing

    to changes in nonprofit leadership. Rosetta has taken her blog to the next level by contributing posts to well

    known nonprofit blogs and starting her own talk show on blog talk radio.

    Do Good Guides www.DoGoodGuide.com

  • 5How to Build an Online PresenceBecause internet presence has become a relatively new area of importance in job hunting and networking,

    there are few books or print resources on the subject. A few blogs offer constructive advice about how to

    establish a good online presence if you do not already have one.

    A blog by a philosophy student in Toronto, Doshdosh.com provides tips and tricks for internet networking and

    marketing. The blogger uses an example of a professional in the art field and describes three basic things to do to

    establish an effective online presence:

    1. An Art forum/social network. In order

    to position myself as a leader in the specific field, I

    should create communities which will allow me to

    attract large amounts of interested industry

    participants. This pull-strategy allows you to not

    only keep on top of happenings in the specific field

    but befriend a large amount of people who will be

    likely to support your future initiatives. This is a

    social branding strategy.

    2. Multiple Niche Art Sites. Ill narrow

    down my art interests to build sites that focuses

    entirely on specific art forms (e.g. Renaissance art). My goal is to make each site a definitive resource. This will of course

    involve conscious targeting and ranking of multiple keywords which will spread my name throughout a specific topic field

    in search engines. Search engines will provide you with organic traffic and is a means to pick up a lot of relevant

    contacts. This is a search-oriented strategy.

    3. General Art News Blog. A news blog is a good way to develop visibility, especially if there are no real

    competitors in the niche. I would make it a multi-author blog and Ill invite the friends I have (including the ones Ive met

    online) to write for it. A news blog frames you in the mold of a journalist. As a member of media, youll usually get access

    to launches, exhibitions, events and networking parties. This is a network-development strategy thatll allow you to build

    your contacts offline.

    Do Good Guides www.DoGoodGuide.com

  • 6Monitoring your Online Presence

    Depending on how active you are online, you may or may not be concerned about your online presence taking a quick downward spiral. If you post on many forums, blogs, etc. you might want to consider helpful tracking tools that alert you when something new is posted about you.

    Google AlertsThis is a free tool from Google that you can customize to scour various online services to find postings about you. You can configure Google Alerts so that it categorizes messages for easy reading. You can save or delete messages after you read them. Pro: it is free. Con: it may not be as thorough as other tracking software.

    TrackurA fee-based tracking system that is highly customizable, Trackur allows you to set up searches based on keywords and keyword combinations. Your searches can be delivered to you via email or RSS feed. Pro: extremely thorough, customizeable, flexible Con: you have to pay for the service.

    Monitor ThisTwenty-two search engines are searched by this software. Pro: comprehensive list of search engines used. Con: must know a bit about coding to make it work best for you.

    NaymzSimilar to Trackur, though less expensive, a great feature of Naymz is that it allows you to keep track of all of your different web presences and monitor their content in an easy manner. Pro: if your reputation is being trashed, Naymz offers a cleanup service. Con: fee-based, but less expensive and more comprehensive than some fee based programs.

    Do Good Guides www.DoGoodGuide.com

  • 7Using Your Resume for Branding

    Regardless of the type of resume you

    create, a number of key elements

    overlap all successful resumes.

    1) Contact information is easy to findmany ways of contact provided including home phone, cell phone,

    professional email (not something like [email protected]), and address.

    2) Work history descriptions are concise, precise, thorough, and do not over-use modifiers like very,

    extremely, really, etc. Descriptions are written in active voice. Prepared monthly marketing reports,

    rather than Monthly marketing reports were prepared.

    3) Resume does not contain any typos, misspellings, or grammar mistakes.

    4) Focus is on accomplishments rather than responsibilities. Example: planned and implemented three

    large fundraising events, completed three direct mail campaigns each year and oversaw membership

    renewal mailings. Instead of: responsible for fundraising.

    5) Contains juicy, descriptive words that relate to your specific field of work.

    While many of the above tips seem like common sense, entering the job market again after several years, you

    will find that things continually change. Resumes are not just for job hunting. If you are asked to speak at a

    conference or meeting, you may be asked for your resume as well, so it is always a good idea to keep a current

    copy on hand.

    Do Good Guides www.DoGoodGuide.com

  • 8For a funny, practical how-to guide for

    professional email communication, check out

    The Bliss or "Diss" Connection?: Email

    Etiquette for the Business Professional by

    Cherie Kerr and Jim Doody. Covering topics

    such as grammar, tone, subject and more, the

    book is a must-have for anyone

    communicating largely by email. Kerr explains

    that the most important part of managing loads

    of email is to avoid the Diss factor. She

    explains that by not responding to email within

    a reasonable amount of time, the sender will

    feel ignored, dismissed, and will potentially go

    away. She also mentions that Diss can also

    mean distance and it is important to realize if

    your emails are creating distance between you

    and your constituents, and putting a stop to it if

    they are.

    Email Tips

    Dont send something that you wouldnt say in person or that you are afraid may be forwarded

    Use spell check and use real words (no IM shorthand at work)

    If you email is going to be more than a paragraph long, call instead

    Avoid sending urban legends and fuzzy puppy dog e-cards to co-workers

    Do Good Guides www.DoGoodGuide.com

    Email Branding

  • 9Even if you have corresponded with someone via email or mail, your first phone conversation will establish an impression in the persons mind as well. The way you handle the phone call-whether you initiate it, or answer a responding phone call means a lot. The website http://www.selfgrowth.com/articles/laskowski3.html offers great tips on handling phone calls. The author, Lenny Laskowski, also has his own website: http://www.ljlseminars.com/ where he helps people with public speaking tips. Phone etiquette may seem like a no-brainer, but these five tips will help you use the phone to your advantage.

    1) If you must put someone on hold, first ask them if they are willing to hold, then tell them what you will be doing while they are on hold, and always be sure to thank them for holding when you pick up again.

    2) Always have a pen and paper handy when you answer the phone. You will be able to take notes during the conversation in order to summarize and complete tasks after the conversation.

    3) Return phone messages within a day, and if possible, sooner. 4) When you call someone, always ask if it is a convenient time for him to talk, and if they say no,

    schedule a different time to call. 5) Practice active listening. Once someone has asked you to do something, repeat back to her what

    she asked. Example: I understand that you would like for me to copy the files for you and have them on your desk by Monday at 9:00 am. Is this correct? If the person says that is not correct, simply ask them what they would like and start the process again. Active listening helps the speaker know that you are hearing and understanding what they are saying.

    Do Good Guides www.DoGoodGuide.com

    Phone First Impressions

  • 10

    Meeting Face to Face

    Meeting someone in the professional realm for the first time is about as nerve wracking as a

    first date. To make your first meeting go smoothly, try the following tips:

    1) Learn as much as you can about the person you are meeting (Google them).

    2) Learn about the culture of the organization you are visiting, use your contacts from

    services like LinkedIn to get some relevant background.

    3) Dress appropriately.

    4) Arrive prepared with note-taking materials, resume, portfolio, or materials needed for

    the meeting.

    5) If you will be giving a presentation, prepare and practice.

  • 11

    Dressing for Success

    The popular British show-turned book-turned TLC show-turned juggernaut actually gives good advice about how to dress professionally. Sadly, it must be noted, that many of the participants on the American show are folks turned in by their co-workers for dressing inappropriately or sloppily. Obviously, some people need help picking out their outfitsjust like in kindergarten! But really, proper dress goes a long way in the workforce.

    The website http://www.fakinggoodbreeding.blogspot.com is an excellent resource on etiquette, fashion, etc. for a young professional.

    A top tip from the blog is: Dress to fit in with the atmosphere of your workplace. If business casual is the norm at work, wearing a suit everyday will make you stick out like a sore thumb. For the first few days on the job, though, do not dress too casually, even if the boss wears flip-flops. When preparing for an interview and deciding what to wear, do some research on the company. If casual dress is the company norm, nice slacks and a blouse or dress shirt is more appropriate that a suit and tie.

    If you are terminally fashion-impaired, shops like Nordstrom and Macys offer professional shopper services for free. Engaging a professional shopper will actually save you money because the professional is, well, professional. He or she will help you choose a mix and match wardrobe that is versatile, fits your budget and helps project the image you hope to portray. Personal shoppers also have access to pre-season sales to help you get a jump on the latest styles. (The Secret Room at the pre-sale for Nordstroms Semi-Annual Sale is SO worth it!)

  • 12

    Actions Speak Louder than Words

    Part of adopting a professional personal brand is the way you conduct yourself. QuintCareer.com offers great

    tips for the first few months with a new job or new group of professional acquaintances. Heres their advice:

    The first few weeks on a job are crucial to your success. Your co-workers, supervisors and direct reports will

    all form lasting opinions based on their first few interactions with you. Important things to keep in mind for

    the first few days and weeks on the job:

    1) Be friendly, but not intrusive. Talk to your coworkers and ask them about their jobs. Stay away from

    asking about office politics.

    2) Dress professionally and similarly to those around you so that you blend in and your outfits do not

    distract from your work.

    3) Work full daysavoid arriving as the clock chimes 8:00 and leaving promptly at 5:00 pm. A couple of

    extra minutes on either site of starting and stopping work go a long way.

    4) Take initiative to ask questions, seek work and understand established processes. Keep notes on things

    to improve, but do not suggest a laundry list of improvements after your second day.

    5) Keep personal business out of the workplace. Arrive at work ready to focus on the tasks at hand.

    Personal habits matter in the workforce as well. Examine habits that might detract from your professional

    appearance like chewing on pens, playing with hair, tapping your foot, etc. and correct them.

    Do Good Guides www.DoGoodGuide.com

  • 13

    Branding Books Worth ReadingVisit any bookstore and you will find lots of hype in the branding section. We are here to help you cut through the clutter. Here are some of our favorites.

    Brand Yourself: How to Create an Identity for a Brilliant Career by David Andrusia and Rick Haskins

    The Dip: A Little Book That Teaches You When to Quit (and When to Stick) by Seth Godin

    Made to Stick: Why Some Ideas Survive and Others Die by Chip Heath and Dan Heath

    Make a Name for Yourself: 8 Steps Every Woman Needs to Create a Personal Brand by Robin Fisher Roffer

    The No Asshole Rule: Building a Civilized Workplace and Surviving One That Isn't by Robert I. Sutton

    What Got You Here Won't Get You There: How Successful People Become Even More Successfulby Marshall Goldsmith and Mark Reiter

    Website Extra Creditwww.garrreynolds.com

    From Garr: Once you formulate your brand, it will serve as the basis for everything that connects people to your brand, both logically and emotionally. Brand is soul deep. Your image is important, of course, but an image is just a reflection of your brand and your core values. Remember: the idea of branding yourself goes far beyond promotion and marketing yourself to others.

    personalbrandingblog.wordpress.com

    The goal of personal branding is to be recruited based on your brand, not applying for jobs.-Dan Schawbel of Personal Branding Blog

    www.fastcompany.com/magazine/10/brandyou

    This article The Brand Called You is one of the most informative article that we have been able to find. From the article, Regardless of age, regardless of position, regardless of the business we happen to be in, all of us need to understand the importance of branding. We are CEOs of our own companies: Me Inc. To be in business today, our most important job is to be head marketer for the brand called You.

    Do Good Guides www.DoGoodGuide.com

  • A note from the Do Good Guides Founder:I hope you have found this guide a useful tool as you begin this journey of investing in your own growth and development. In this economy, is is unlikely that you will be at one organization for your entire career. As we become a country of free agents, it is more and more important that you manage your personal brand. I challenge you to take some time to think about what your personal brand is and the best way to communicate that brand. Send me an update and let me know how you have started communicating your brand. Pretty soon there will be legions of nonprofit professionals that are as well branded as Oprah or Michael Jordan. I cant wait to see it.

    Best wishes for your future success,

    Trista Harris- Do Good Guide Founder

    P.S. There are more Do Good Guides to help you become a social sector guru coming soon. Check back at www.DoGoodGuide.com and send me your suggestions for future guides at [email protected]

    Do Good Guide-Branding Yourself for Personal and Professional Success

    Marketing Your Brand

    All of the tips, tricks and points discussed in this guide are designed to help you build the image you would like to project to the world. Your specific field of expertise will determine what skills you learn; however, presentation and etiquette are necessary for all fields.

    Once you create your professional image, market yourself. As discussed earlier in the guide, participate in professional networks, put your name out there. If you are posting online or speaking at a conference, have professional headshots taken for use. Pay for a variety of photographs, so you do not need to use the same one every time.

    The tips from this Do Good Guide will help you create your personal brand for the professional marketplace. Days of twenty year loyalty to one company or organization are gone. It is up to each of you to look out for yourself, and acquire the skills needed to help yourself advance in your career.

    Do Good Guides www.DoGoodGuide.com