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„just carry on, that does happen occasionally
it‘s a black art“
Cost/nonconformance/complaints
No learning ..................................no progressSpecX
„just carry on, that does happen occasionally
it‘s a black art“
Cost/nonconformance/complaints
„Eureka!... now we know what‘s happening“
No learning ..................................no progressSpecX
XProcess variation
Spec
„just carry on, that does happen occasionally
it‘s a black art“
Cost/nonconformance/complaints
Know learning ........................know progress.
Cost/nonconformance/complaints
„Eureka!... now we know what‘s happening“
No learning ..................................no progressSpecX
XProcess variation
SpecProcess variation
Spec
