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1 © (year) KPMG (member firm name if applicable), the (jurisdiction) member firm of KPMG International, a Swiss cooperative. All rights reserved. Printed in (country). (Insert document code) Tuning Risk for Return Operational Risk Implementation & its Impact on Financial Institutions Institute of International Bankers December 11, 2007 Jonathan Rosenoer [email protected] FINANCIAL SERVICES A D V I S O R Y K P M G L L P

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Page 1: © (year) KPMG (member firm name if applicable), the (jurisdiction) member firm of KPMG International, a Swiss cooperative. All rights reserved. Printed

1© (year) KPMG (member firm name if applicable), the (jurisdiction) member firm of KPMG International, a Swiss cooperative. All rights reserved. Printed in (country).(Insert document code)

Tuning Risk for Return

Operational Risk Implementation & its Impact on Financial Institutions

Institute of International Bankers

December 11, 2007

Jonathan Rosenoer

[email protected]

Operational Risk Implementation & its Impact on Financial Institutions

Institute of International Bankers

December 11, 2007

Jonathan Rosenoer

[email protected]

FINANCIAL SERVICES A D V I S O R Y

K P M G L L P

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2© 2007 KPMG, the KPMG Luxembourg Advisory Support S.a.r.l., member firm of KPMG International, a Swiss cooperative. All rights reserved. Printed in Luxembourg.

"All of life is the management of risk, not its elimination."Walter Wriston

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Enterprises need to apply to the management of “tail risks” the same judgment that they use to run the business

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4© 2007 KPMG, the KPMG Luxembourg Advisory Support S.a.r.l., member firm of KPMG International, a Swiss cooperative. All rights reserved. Printed in Luxembourg.

Industrial age risk management tools are not sufficient for today’s business risks

• Insurance• Narrow scope of insurable or covered

“perils”

• Direct physical damage typically required

• Controls review• Focus on existence and quality of control

process, not direct testing of effectiveness

Source: S. Giuffre, “Insuring Operational Risk, How Good is the Coverage,” Viewpoint, Feb. 2004.

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5© 2007 KPMG, the KPMG Luxembourg Advisory Support S.a.r.l., member firm of KPMG International, a Swiss cooperative. All rights reserved. Printed in Luxembourg.

Needed: A future vision and roadmap

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• Getting down to basics and avoiding stumbling blocks

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Governance is a primary requirement; execution can be challenging

Board

Executive (CxO) Management

Functional Units

Risk Management

Risk Committee

Lines of Business Risk Mgt. Risk Mgt.

•Identify risk•Set policy•Define methodology / framework•Review, validate & test

•Define strategy / risk appetite•Set “tone”

Independent review

Outsourced Services

E.g.,•Regulators •External auditor(s)•Internal audit

Education

Insurance

•Assess/propose risk capacity•Oversight

Audit Comm.

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Tactical building blocks are sometimes needed

• Risk education, culture, and language

• “Single view of organization”

Legal entity data

• Business risk identification

“Single view of process”

Homogenization of risk types and control elements at BU and group level

Internal data creation, acquisition, and management

Reference data

External (industry) event data

• Workflow orchestration

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Process and Operations simplification: Optimizing risk management and control; driving lower cost

Greater likelihood that compliance objectives are achieved consistently across the organization Sustainable framework to effectively address existing and emerging domestic and global regulatory requirements Greater process efficiency resulting in improved shareholder value through more cost efficient operations Increased integrity of and timely availability of risk information Better risk management leading to optimal business decisions

Risk Management Compliance

Finance Department

Internal AuditLegal

Department

Corporate Banking

Investment Banking

Wealth Management

Treasury ITRetail Banking

Simplification overlay on Regulatory Compliance Processes

Data capture and analysis

BUs/CCs (example)

Risk & Compliance Departments (example)

Efficiency

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• Gaining focus and traction

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Risk identification and evaluation

Identify and prioritize hot spots across the enterprise.

• Create visibility

• Size exposures

• Focus attention on high risk areas

• Control spending

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Risk modeling and quantification is a cornerstone of enterprise-wide risk management

Risk modeling enables managers to understand risk exposure over 3 dimensions:

Analytic: What is the overall quantified risk exposure?

Diagnostic:

• How effective are technologies, controls, and mitigants?

• What is the ROI for change?

Predictive: What are the key causes and indicators of risk?

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Effective management of Operational Risk requires understanding the relationship between risk reduction options and business impact.

Operational Risk can be quantified by:

• Identifying business processes of interest

• Identifying applicable event drivers, and

• Estimating the effectiveness of controls, countermeasures, and mitigants (e.g., insurance), as well as their combined economic impact on business process.

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A transparent, risk-driven ROI calculation can assist managers to understand risk and where best to make changes

BNo Loss = 91.9%

Loss = 8.1%

CNo Loss = 98.9%

Loss = 1.14%

ANot capable cause = 55%

Capable cause = 45%

Adverse Event

Control

Mitigant

Financial Statement Impact

D

Expected Loss =

$3.42M

ECaught = 96.1%

Not caught = 3.93%

New Control

“To Be” Exposure (with new control)“As Is” Exposure

A E1Ca

Uncertain

event

Fault Loss

Cb m1

Mitigant

Financial statement

impact

IF1

Error

CountermeasureCountermeasure

Lindirect

Ldirect

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• The benefits of effective risk management

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Effective risk management can drive growth, profitability, and shareholder value

ROIC(NOPAT/Average Capital)

Operating Margin(EBITA/Revenue)

Invested Capital

Corporate Risk Capital

Economic Value Added(NOPAT – Capital Charge)

Net Operating Profit After Taxes (NOPAT)

Capital Utilization(Revenue/Invested Capital)

Credit Risk

Market Risk

Operational Risk

Cash Flow at Risk

Release capital

Organic

M&A

WACC

Improve credit rating

Increase product

Growth

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With risk as a key parameter, executives can model and optimize enterprise value add for a range of key business decisions

•Co-source•Outsource•…

Cease / Postpone

In-house Third Party

Cap

ital A

lloca

tion

•Captive insurance

•Third party insurance

•Securitization

•…RAPM /ERM

•Business process transformation

•Control improvement

•Technology upgrade

•Infrastructure redesign•…

“As Is” State“To Be” State

Risk Tolerance

Certainty

Risk

Sub-Optimal frontier

Industry Benchmark Frontier

Efficient Frontier

Efficiency gains

Cost savings

Optimized controls

Value creation

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Questions

Jonathan Rosenoer

Partner, Global Advisory

Financial Services

KPMG

[email protected]

1-415-465-4500