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ARES/RACES & Social Media Drew Smith KC9LJK Sauk County EC

What is social media? ◦ Twitter ◦ Facebook Why should we care? ◦ Served Agencies ◦ Real-time information ◦ Situational Awareness ◦ Organization

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Page 1: What is social media? ◦ Twitter ◦ Facebook  Why should we care? ◦ Served Agencies ◦ Real-time information ◦ Situational Awareness ◦ Organization

ARES/RACES & Social MediaDrew Smith

KC9LJKSauk County

EC

Page 2: What is social media? ◦ Twitter ◦ Facebook  Why should we care? ◦ Served Agencies ◦ Real-time information ◦ Situational Awareness ◦ Organization

What is social media?◦ Twitter◦ Facebook

Why should we care?◦ Served Agencies◦ Real-time information◦ Situational Awareness◦ Organization

How do we use it?◦ Websites◦ Phone

What’s The Plan

Page 3: What is social media? ◦ Twitter ◦ Facebook  Why should we care? ◦ Served Agencies ◦ Real-time information ◦ Situational Awareness ◦ Organization

Ham Radio = The Original Social Media

Web based technology that enables user generated, interactive communication

Share text, pictures, video

Mass communication without massive effort

Answer the question: “What is happening now?”

What is Social Media

Page 4: What is social media? ◦ Twitter ◦ Facebook  Why should we care? ◦ Served Agencies ◦ Real-time information ◦ Situational Awareness ◦ Organization

Social Media Platforms

140 character messages that contain text, links, and keywords (hashtags). (11)

Social environment for exchanging rich content with Individuals, groups, and the world (2)

Page 5: What is social media? ◦ Twitter ◦ Facebook  Why should we care? ◦ Served Agencies ◦ Real-time information ◦ Situational Awareness ◦ Organization

September 9th, 2010 – San Bruno, CA Pipeline Explosion ◦ Craig Fugate used Twitter for initial assessment

March 11, 2011 - Japan Earthquake & Tsunami◦ Less than one hour after 1,200 tweets per minute◦ #earthquake and #tsunami trended instantly

March 27, 2011 – Tuscaloosa, AL Tornado◦ 2nd deadliest tornado day in US history◦ Pre-storm preparation◦ Watches and warnings via Twitter & Facebook◦ Post-storm recovery and coordination

Joplin, MO – Haiti Earthquake – Christchurch NZ Earthquake – Arizona Wildfires

Disasters

Social Media has becomea CRITIAL tool

Page 6: What is social media? ◦ Twitter ◦ Facebook  Why should we care? ◦ Served Agencies ◦ Real-time information ◦ Situational Awareness ◦ Organization

Supporting Served Agencies◦ Constantly integrating social media◦ Emergency Management

Situational Awareness It’s where the people are!

◦ Facebook > 750 million users each month◦ Twitter > 175 million accounts

Efficient method of gathering data Quick way to distribute information It’s another tool

◦ Email, Text Messaging, Telephones, Social Media

Why Use Social Media

Page 7: What is social media? ◦ Twitter ◦ Facebook  Why should we care? ◦ Served Agencies ◦ Real-time information ◦ Situational Awareness ◦ Organization

Support Served Agencies◦ Social Media is part of daily operations

Coordination (Twitter)◦ Fast◦ Simple

Learn from others

What’s In It For Us

Page 8: What is social media? ◦ Twitter ◦ Facebook  Why should we care? ◦ Served Agencies ◦ Real-time information ◦ Situational Awareness ◦ Organization

Using Twitter

Page 9: What is social media? ◦ Twitter ◦ Facebook  Why should we care? ◦ Served Agencies ◦ Real-time information ◦ Situational Awareness ◦ Organization
Page 10: What is social media? ◦ Twitter ◦ Facebook  Why should we care? ◦ Served Agencies ◦ Real-time information ◦ Situational Awareness ◦ Organization
Page 11: What is social media? ◦ Twitter ◦ Facebook  Why should we care? ◦ Served Agencies ◦ Real-time information ◦ Situational Awareness ◦ Organization
Page 12: What is social media? ◦ Twitter ◦ Facebook  Why should we care? ◦ Served Agencies ◦ Real-time information ◦ Situational Awareness ◦ Organization
Page 13: What is social media? ◦ Twitter ◦ Facebook  Why should we care? ◦ Served Agencies ◦ Real-time information ◦ Situational Awareness ◦ Organization
Page 14: What is social media? ◦ Twitter ◦ Facebook  Why should we care? ◦ Served Agencies ◦ Real-time information ◦ Situational Awareness ◦ Organization
Page 15: What is social media? ◦ Twitter ◦ Facebook  Why should we care? ◦ Served Agencies ◦ Real-time information ◦ Situational Awareness ◦ Organization
Page 16: What is social media? ◦ Twitter ◦ Facebook  Why should we care? ◦ Served Agencies ◦ Real-time information ◦ Situational Awareness ◦ Organization
Page 17: What is social media? ◦ Twitter ◦ Facebook  Why should we care? ◦ Served Agencies ◦ Real-time information ◦ Situational Awareness ◦ Organization

Next: User Profile

Page 18: What is social media? ◦ Twitter ◦ Facebook  Why should we care? ◦ Served Agencies ◦ Real-time information ◦ Situational Awareness ◦ Organization

Next: Hashtag

Page 19: What is social media? ◦ Twitter ◦ Facebook  Why should we care? ◦ Served Agencies ◦ Real-time information ◦ Situational Awareness ◦ Organization

Next: Links

Page 20: What is social media? ◦ Twitter ◦ Facebook  Why should we care? ◦ Served Agencies ◦ Real-time information ◦ Situational Awareness ◦ Organization

Next: SPC Page

Page 21: What is social media? ◦ Twitter ◦ Facebook  Why should we care? ◦ Served Agencies ◦ Real-time information ◦ Situational Awareness ◦ Organization

Next: Search

Page 22: What is social media? ◦ Twitter ◦ Facebook  Why should we care? ◦ Served Agencies ◦ Real-time information ◦ Situational Awareness ◦ Organization

Next: User Stream

Page 23: What is social media? ◦ Twitter ◦ Facebook  Why should we care? ◦ Served Agencies ◦ Real-time information ◦ Situational Awareness ◦ Organization

Next: Follow User

Page 24: What is social media? ◦ Twitter ◦ Facebook  Why should we care? ◦ Served Agencies ◦ Real-time information ◦ Situational Awareness ◦ Organization

Next: Posting a Tweet

Page 25: What is social media? ◦ Twitter ◦ Facebook  Why should we care? ◦ Served Agencies ◦ Real-time information ◦ Situational Awareness ◦ Organization
Page 26: What is social media? ◦ Twitter ◦ Facebook  Why should we care? ◦ Served Agencies ◦ Real-time information ◦ Situational Awareness ◦ Organization
Page 27: What is social media? ◦ Twitter ◦ Facebook  Why should we care? ◦ Served Agencies ◦ Real-time information ◦ Situational Awareness ◦ Organization
Page 28: What is social media? ◦ Twitter ◦ Facebook  Why should we care? ◦ Served Agencies ◦ Real-time information ◦ Situational Awareness ◦ Organization

ARES/RACES Using Social Media

http://twitter.com/wiares

Wisconsin State ARES/RACES Providing information on emergency communications training

Page 29: What is social media? ◦ Twitter ◦ Facebook  Why should we care? ◦ Served Agencies ◦ Real-time information ◦ Situational Awareness ◦ Organization

ARES/RACES Using Social Media

http://twitter.com/w4hmc

Huntsville, AL ARES/RACES Posts real-time during meetings

Page 30: What is social media? ◦ Twitter ◦ Facebook  Why should we care? ◦ Served Agencies ◦ Real-time information ◦ Situational Awareness ◦ Organization

ARES/RACES Using Social Media

http://twitter.com/pgcares

Landover Hills, MD ARES/RACES Announces net activations and provides weather alerts

Page 31: What is social media? ◦ Twitter ◦ Facebook  Why should we care? ◦ Served Agencies ◦ Real-time information ◦ Situational Awareness ◦ Organization

ARES/RACES Using Social Media

http://twitter.com/NEWIARES

North East WI ARES/RACES Re-tweeting message regarding possible net activation

Page 32: What is social media? ◦ Twitter ◦ Facebook  Why should we care? ◦ Served Agencies ◦ Real-time information ◦ Situational Awareness ◦ Organization

ARES/RACES Using Social Media

http://www.facebook.com/NE.WI.ARESRACES North

North East WI ARES/RACES Severe weather alert and details regarding mutual aid request

Page 33: What is social media? ◦ Twitter ◦ Facebook  Why should we care? ◦ Served Agencies ◦ Real-time information ◦ Situational Awareness ◦ Organization

ARES/RACES Using Social Media

http://www.facebook.com/pages/Wisconsin-ARES

Wisconsin ARES/RACES State PageProviding material for an upcoming net

Page 34: What is social media? ◦ Twitter ◦ Facebook  Why should we care? ◦ Served Agencies ◦ Real-time information ◦ Situational Awareness ◦ Organization

Served Agencies Are Using It Mass communication without massive effort Situational Awareness: “What is happening

now?” Organization And Communication It Can Be FUN!

The Original Social Media

Try It.No exam required!

Page 35: What is social media? ◦ Twitter ◦ Facebook  Why should we care? ◦ Served Agencies ◦ Real-time information ◦ Situational Awareness ◦ Organization

Using Facebook

Page 36: What is social media? ◦ Twitter ◦ Facebook  Why should we care? ◦ Served Agencies ◦ Real-time information ◦ Situational Awareness ◦ Organization
Page 37: What is social media? ◦ Twitter ◦ Facebook  Why should we care? ◦ Served Agencies ◦ Real-time information ◦ Situational Awareness ◦ Organization
Page 38: What is social media? ◦ Twitter ◦ Facebook  Why should we care? ◦ Served Agencies ◦ Real-time information ◦ Situational Awareness ◦ Organization
Page 39: What is social media? ◦ Twitter ◦ Facebook  Why should we care? ◦ Served Agencies ◦ Real-time information ◦ Situational Awareness ◦ Organization
Page 40: What is social media? ◦ Twitter ◦ Facebook  Why should we care? ◦ Served Agencies ◦ Real-time information ◦ Situational Awareness ◦ Organization
Page 41: What is social media? ◦ Twitter ◦ Facebook  Why should we care? ◦ Served Agencies ◦ Real-time information ◦ Situational Awareness ◦ Organization
Page 42: What is social media? ◦ Twitter ◦ Facebook  Why should we care? ◦ Served Agencies ◦ Real-time information ◦ Situational Awareness ◦ Organization
Page 43: What is social media? ◦ Twitter ◦ Facebook  Why should we care? ◦ Served Agencies ◦ Real-time information ◦ Situational Awareness ◦ Organization