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STANDARAD O PERATING PROCEDUREI RAKSHA'AIIIAAS

1:. Oblectlve :Raksha-Awaas is "* trrt"*et based

Application with the objective of bringrng

all the stake holders on common platfor.m to effect the timety Recovery. orrd

generation of Rent andl Allipd. Charges in respect of Service Officers, PBoRs,

Defence Civiliers arrd Private Partres,

2. User,s of Rak$ha-Awa*s I,

Raksha-Awaas wilt"be used by following oflicee;

1. CGDA Office

2. BSO Offices Lr'

3. AA0 BSO Offices r'4, E-Section of Regional CDA -5. Civ Pay Section of Regional CDA-

7. PCDA(O)B. AO GE Oflice s /'Each a-nd Every Office wilt be two Levels of Users Ll and L2 Users. LL Users

are Entry Level u$ers and L2 Irr.el Users tre ft9 *rthqtizuq i.e. Entry done UllLevsl Users will be approved bJ L? L*t V*,pr*.

3; Portal URL& Procedure to accessiPorta1 can be accessed on URL htles: I /rqlrsh4;a:rvBap..qov'in 'Pqrtal can be

accessed. only by authonzed ueere with.their credentials mapped with DSC'

IMithout DSC ,portal can not be'accessed. DSC , iserted only by following issuers

can be used:

1. E-mudhra

2. CaPricorr3. N-code $olution4. sify

b,Proqees of Uset Creatl'on : t

PaBe 1 of 6

iilLIser r:reatir:n rvi1l t-re ctone rrn srrbmissioirr of l-lser Creation Form (attached as

Annexure-L) to the authority 1e:sronsible for their Llser creation. tlser Creation

authorities a-re Like tlr.is"

a, Super LIser(i.e. CCil)A Office) r,vili create ti.te Llser Crerlentiai.s fo:: F.r,gior:aj'

CDA E-section Users Account

,1.b. n-sectlon of Regional CDA will create the User accour:ts for'/ " - -;. ; pay section or Mo - fr-rro !#J\e,^* --

2, PAOs under the jurisdiction of that PCDA/CDA Office ',

3. AAO BS0 Offices under the PCDA/CDA €

4. AO GE Offices under the Judication of that PCDA/CD A n

5. GE Offices und.er the Judication of that PCDA/CDA -c. AAO BSO will create user Credentials for BEO office under the audit

a. Feed.ine of All Govt Qrders related to rent ar,rd Allied Charges

b. Creation of PCDA/CDA Master Data.basec. Importing of Emptoyee Master on Portald. Feeding of Chenge List of Empl"oyee Master

e. Creation Of Users as mentioned in Point 4(a) above ofl feceipt of duly

filled and signed User Creation Fotm

2, PCDA4CDA bsection tlsersa. Creation of PAOs Ivlaster '/b. Creation of B$Os Master '-zc. Creation of AO GE Master r-zd. creation of u$efs as mentioned in Point 4(b) aborre ,z

e. $upenrision of fime1y generatron arrd recovery of Rent and Allied

Charges -3. AAO PglQ g1fic*o

a. Creation of BSCI Offices Master

b. Creation of Users as mentioned. in Pont 4(C) ahove

c. vetting of Build.ing Detaits lwith Building Register), entered in

Building Master Table bY BSO OIfice

d.. Vetting of Allotment Letters entered by BSO Oflices on PortalPage 2 of 5

jurisdiction of th*Llyf

e. Audit arrd Forwarding of OVR to Concerned PAO as and when OVR is

Prepared

f. Audit of Entries done by BSO Oflices and Meter Reader in MeterReader Book on Portal

(Licenee Fee and Other *tanding Charges as per govt orders udll be fill

automatically by System with the orders fed by CGDA User as

mentroned in S(U(a) above, But it is the responsibility of AAO BSO

office to ensure the correctness of automatically filled data)

g. calculation ,Arrdit and feeding of Electricity charges

h. Generation and Forwarding of Rent and Allied Charges to concernedpAO as per -Office Marrual to effect t,l.e RecoverJr tlrrough PayBill(Forruarcling will be done through Portal Only)

. i. Watehing tlle acknowledgement of Recovery done by PAO andtroubleshooting in case of recovery is not effected'

4. .BS0 Off{ces:

a. Creatron of PremisEe Masterb. Feeding of building details in Euiiding Master

c. Feeding of Allotment Letters on Porta'ld. Feeding of Atlotment ,Occupation arrd Vacation Details on Portal

e. Feeding of Meter Reader Book on Portal

6. PCDA1QI/PAQr Offi.ces:e.: Forwarding of Cha.nge Liet of Employee Master to CGDA Office in

respect to their jurisdiction at regular interval whenever changes

takes Place

b. Initiating and affecting the recoyety of rent & Allied Chargesforwarded bY {AO BSO oflices.

c, Adknowledge the recovery alfected by PAo on P6. AQ GE Qfficesa. Forwarding of Chenge List of Employee Maeter to CGDA Office at

regular interval whenever changes takes place

b. Affeeting the recovery of Rent and Altied Charges in respect of

Industrial EmPloYee

c. Acknorvtedge t3re recovery effected to AAO BSO on Portal itself

Page 3 of 5

6, The Stepwise Froqess*,. of workinq, (in ,ChoProiect Raksha-Awaaq is- as ,{ol"[gw$:

* Creation of PCDA/CDA Master by Supet Useri'eCGDA Office

* creation of users of PCDA/CDA E Section by super useri'e CGDA

Offrce of the authority of User Creation Form

I Creation of PAOg Master and AOMaster(pertaining to their jurisdiction) byOflice

* creation of users of pAos and Ao GE/AAO Bso offlces(pertaining to

their jurisdiction) by E Section of Main Offlce

* creation of BSo office llltastet hy AAO BSO oflices* Creatiorr of Users of BSO Otlices by AAO BSO for their jurisdiction

I Creation of Premlses Master by Bso oflicefor their jttrisdictiotr

I Creatron of Buildlng Master by BSO Offrce* \retting of Builcting Detarls (with ref to Building Master)Fed by Bso

Offrce

* Feeding of Altotrnent Lettert issued to AIIotee by Bso office* Feeding of Qccupation/vacatlon Detalls by BSO Office* Generation and Fomrarding of OVR to concerned PAO as and When

OVR is ger:erated bY AAO 8SO Office

* Feeding of oata of consumPtion of water and Electricltyfor each

builcliug (i'e Meter Reader Bool*) by BSO OfIice

) Audit of AII entries done by Bso ancl generatlon of Rent and Allied

charges lvith the frequency as per tfffice Ma:rual by AAo

BSO.GENERA?IOJV OJI REIWT AND ALLIED CTT'ILRGES IS MANDATORY

AsPEnTHEFR.EQuE]\ICrM8,NTI0j{EDI^IIfiANNUAL.IFDATAoTCONSUIfiPTION OF WATER AND ELECTRICITY IS ilO? RECICErI/ED

BT BSO OFFICE THDN IN THAT CASI9 ATSO THE TLEIUT BILLTNCLUDING L?EE AND OTHER AVATLABLE DATA WILL BE

GENDRATED ANN JIO]?WAR DED rc PAO. HOWDWR IT SHOULD JVOT

BEMADfrTHfiRfiGULARPRACTI0E.ITISTHEDUTToTTHEAAo.ESO O]rflCE rc IJV:SIS" BSO OFFICE TO SEAID TH$ DATA O,t

COJVSUII4PTION O? WATER AND frLECTRTCITY OT AAIY SUCI' ATHER

cE IAAO BSO Office

Page 4 of 6

rd

DATA PRESCF*IBDD BY THE GOY? BEEORE GDNERATIO.TV O^F NEXT

REVENTTE BTW,

* Forwardlng of Generated Rent and Allted Chargee to concernedPAO(to effect tire Recovery)by AAO BSO Offlce

* Generated Rent Btll wtll be avallable on the Pottal of PAOoffices(pAos here meerrs the oflice responslble for audlt and release

of pay ln re*pect of occupants e.g PAO Officee for PBOR6' PCDA{O}

for Defence Servlces Offlcers, AFACAO and Naval Pay Ofl'rces for Air

Force and Narry e.t.c) flor downloact (PDF and CSV File]. PAO OlIIcee

will downloact the Rent Bill an

iffiAnnexrlre-A

usEIr.cREATIq$ FOBM,

J.. Name of the EmPloYee :

2. Account No/EmPIoYee No:

3. Designation :

4, Of{ice Name:

5, Mobile No:

6. User Level(i.e. Ll or L2):

Name of the Authorizing Officer:

Designation of the Authorizing Officer:

Signature and seal of

Authorizing Officer

Authorieing Officer:

1) In Case of DAD

For Auditors & AAO: Sr AO/AO

For Sr AO/AO : GO2) tn Case of BSO Offices:

GE/AGE

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