Children's Services Guide 2016Table of ContentsNorth Sydney Children's Services Guide.............................................................................2

North Sydney Council..........................................................................................................3

Other Languages.................................................................................................................4

Choosing a Childcare Centre...............................................................................................5

Financial Assistance............................................................................................................6

Long Day Care.....................................................................................................................8

Pre-schools........................................................................................................................13

Family Day Care................................................................................................................15

Occasional Child Care.......................................................................................................16

Before & After School Care................................................................................................17

Vacation Care....................................................................................................................19

Playgroups.........................................................................................................................20Playgroups................................................................................................................................................. 20Special Interest Playgroups........................................................................................................................ 21

Early Childhood Health Services........................................................................................23Immunisation.............................................................................................................................................. 24

Family Support Services....................................................................................................25

Services for Children with Additional Needs......................................................................28

Library Services.................................................................................................................32

Recreation & Leisure..........................................................................................................33Places to Visit............................................................................................................................................. 33Things to Do............................................................................................................................................... 34

Making a Complaint...........................................................................................................38

Other Councils...................................................................................................................39

North Sydney Children's Services Guide 2016 update

North Sydney Children's Services Guide

The North Sydney Children's Services Guide is a comprehensive guide to childcare, preschools, playgroups and other useful information for parents of children aged five years and under. You can view it online or pick up a hard copy in English, Japanese or Chinese from our Customer Service Centre. Every effort has been made to ensure information is reliable and accurate at the time of printing, however readers are advised to make their own enquiries. Inclusion of information about a particular service or organisation does not constitute a recommendation of that service or organisation by North Sydney Council. More comprehensive information about local services, events and activities is available in the LINCS online Community Directory. The Community Directory provides location maps, links to websites and email addresses for thousands of services. www.northsydney.nsw.gov.au/communitydirectory. If you detect an error, or information has changed, please contact the Community Information Officer on 9936 8100 or council@northsydney.nsw.gov.au. Council also welcomes any feedback on this publication or any other information suggestions. A larger print edition can be printed on request. Edited by Anna WarrenCommunity Information OfficerNorth Sydney CouncilMay 2016

North Sydney CouncilALL GENERAL ENQUIRIES:Phone: 9936 8100 200 Miller St, North Sydney 2060Email: council@northsydney.nsw.gov.auWeb: www.northsydney.nsw.gov.au Customer Service: 9am to 5pm Council Chambers has entry ramp, lifts, hearing loop, accessible toilets, parking and baby change facilities. Bicycle Tracks Bicycle routes for commuters, families, inexperienced and occasional riders. There is an educational bicycle track for 3 to 10 year olds in Brightmore Reserve, Cammeray. See website for further information and links. Bushcare Involves the community in managing and maintaining native bushland in North Sydney. Activities for children are held during the school holidays. Visit the website or contact the Bushcare Officer for more information. LINCS Community Directory The online Community Directory is a fast and efficient way to find detailed information about services, and activities in your local area. It includes location maps and links to websites and email addresses for thousands of services. Public access points available at North Sydney Council's Customer Service Centre and Stanton Library. www.northsydney.nsw.gov/communitydirectory

CouncillorsNorth Sydney has a popularly elected Mayor and 10 Councillors elected from four Wards. Councillors are responsible for major policies and decisions, which are then implemented by Council administration. Hours: Council meetings are on Monday evening each week Parks & Playgrounds Council maintains over 30 parks with playgrounds, ranging from traditional swing-sets and climbing equipment to sophisticated custom-designed playgrounds. See the online Community Directory for further information. Venue HireCouncil has a range of function rooms that may be suitable for children's birthday parties and events. Telephone 9936 8200 for venue information and rates or visit the website. Family Day Care Phone: 9922 4020 See Page 14 Precinct CommitteesCommittees of local community members meet to discuss important issues affecting the neighbourhood. Precincts provide Council with suggestions, ideas and opinions about local issues. Further details can be found on the Council website.

Other Languages

Choosing a Childcare CentreThere are a variety of types of childcare to meet differing family needs. A brief description of each type of care is listed at the beginning of each section of this guide. All childcare services must provide a safe and appropriate care and educational environment for children as outlined in the Children & Young Persons (Care and Protection) Act, 1998. Regulations cover areas such as staff qualifications, the ratio of staff to children, physical requirements of building spaces and equipment, health and safety and administrative requirements. Some points to consider in choosing a centre for your child:

Are you welcome to visit your child at any time? Does your child feel welcome? Are family members encouraged to participate in activities? Is information shared between the centre and families? Does the centre's philosophy fit well with your own ideas and

values? Is there a planned program of daily activities? Are you encouraged to talk to staff about the programs offered? Do the activities interest your child? Do you and your child feel comfortable with the centre?

For further advice on choosing the service that best meets your and your child's needs, contact the Australian Children's Education and Care Quality Authority on 1300 422 327 or enquiries@acecqa.gov.au. Website: www.acecqa.gov.au.

Child & Family Information - Referral ServicePhone: 8571 9783Unit 1, Level 1, 5-9 Ricketty Street, Mascot 2020Email: reception@gowriensw.com.auWeb: www.gowriensw.com.auService Description: A free telephone information and referral service providing information to families and professionals across New South Wales. Service has comprehensive database about all NSW children’s services as well as information

on early childhood development, health and family support services. We have access to up-to-date information and if appropriate will refer callers to suitable support groups or resource organisations. Service is funded by Community Services, Department of Human Services.

Financial AssistanceChild Care Benefit (CCB) helps with the cost of child care for long day care, family day care, occasional care, outside school hours care, vacation care and registered care. It is paid directly to your childcare provider to help lower the fees you have to pay. The amount of benefit will depend on your income and assets and the number of children attending childcare in any approved service. If you are the parent or guardian of a child, you may be eligible for other payments. For more information, contact the Family Assistance Office at Centrelink on 13 61 50, or visit www.familyassist.gov.au. Your childcare provider can give you further details.

Child Support AgencyPhone: 131 272 (General Enquiries)Level 30, 130 George St, Parramatta 2150Web: www.humanservices.gov.auService Description: Acts as a collection agency for child maintenance payments. Administers the Child Support Scheme and helps separated parents take responsibility for the financial support of their children.Hours: Mon-Fri 8:30am-4:45pmFees: None

Gidget HousePhone: 9460 155034A McLaren St, North Sydney 2060Email: contact@gidgethouse.com.auWeb: www.gidgetfoundation.com.auService Description: Psychological support for pregnant women or parents with a child up to 12 months of age, who have or are at risk of developing perinatal depression and/or anxiety. A GP referral is required along with a mental health care plan for the appointment to be bulk-billed under Medicare which will allow up to 10 visits at no cost to the patient per calendar year.Hours: 9am to 6pm, Tuesday to FridayFees: Bulk-billedDisability Access: No

SDN Early Childhood Links Northern SydneyPhone: 9439 2182Suite 104, 35 Hume St, Crows Nest 2065Email: ECLNS@sdn.org.auWeb: www.sdn.org.auService Description: This program provides access, participation and inclusion of children aged 0-8 years with a diagnosed disability, developmental delay or undergoing assessment. A multi-disciplinary team assists parents and carers to achieve the goals they want for their child, by identifying and supporting goals, delivering integrated services, facilitating links with other services, building skills and capacity of families and educators.Hours: Mon-Fri 9am-5pmFees: Nil

Taldumande Youth ServicesPhone: 9460 3777168 Pacific Highway, North Sydney 2060Email: administration@taldumande.org.auWeb: www.taldumande.org.auService Description: Crisis, semi-independent and transitional accommodation for young people 12 - 25 years of age. Advocacy, living skills, case management, assessment and referral.

Early intervention and direct support to parents/families with young people at risk.Hours: Mon-Fri 9am-5pm. After hours contact available on answering machineFees: Some fees may apply subject to accommodation type.Disability Access: No

Tresillian Family Care CentrePhone: 9432 4000 (Office & Occasional Care)25 Shirley Rd, Wollstonecraft 2065Email: tresillian.wollstonecraft@sswahs.nsw.gov.auWeb: www.tresillian.netService Description: Parenting assistance for families with children 0-3 years, who are having difficulties. Support groups include toddler management, first aid and post-natal depression groups. Settling groups for mothers with babies are held weekly. Have a day stay program, occasional care for babies up to 14 months, and an outreach program for assistance with feeding, settling, depression and management. Also offers a residential program for 0-2 year olds at Willoughby.Hours: Day Stay & Office: 9am-5pm, Mon-Fri. Occasional care for babies: 9.30am-2.30pm, Wed-FriFees: No fee for Day Stay. Occasional Care has daily fee.Disability Access: Yes (Level access and ramp. Outreach service available.)

Long Day CareLong Day Care Centres provide full or part-time care for children aged 0 - 5 years. Long Day Care is primarily used by families with parents working or studying. Centres are available to provide care for at least 8 continuous hours on each normal working day, for at least 48 weeks in a year. They provide flexible, quality care and offer a fun developmental and educational program appropriate for each child. Some centres offer a pre-school program for children aged 3 - 5 years. To be eligible to receive Commonwealth Childcare Benefit funding for parents, long day care centres must participate in the Quality Improvement and Accreditation System.

Alouette Childcare CentrePhone: 1300 771 7703 Rodborough Ave, Crows Nest 2065Email: info@alouette.com.auWeb: www.alouette.com.auService Description: Long day care centre, catering for 0 to 6 years.Hours: 7:30am - 6pm, Mon - FriFees: Registration $50. Daily fee: $120 (0-2 years), $108 (2-5 years).Disability Access: Yes (Please call to discuss your access needs.)

Atchison CottagePhone: 9439 535992-96 Atchison St, Crows Nest 2065Email: atchison1@iprimus.com.auWeb: www.atchisoncottage.com.auService Description: Regulated 65-place long day care centre. Open 50 weeks of the year. Educational program and school transition program provided. All meals provided. Extra curricular activities include learning Italian, music and movement and children's health programs by Mightly Mites.Hours: 8am - 6pm, Mon - FriFees: Daily fee: 0-3 years $155. 3-6 years $145. Childcare Benefit and childcare rebate available.Disability Access: Yes (Entry ramp and accessible toilets.)

Atchison Preschool Long Day CarePhone: 9437 384698 Atchison St, Crows Nest 2065Email: atchison1@iprimus.com.auWeb: www.atchisonpreschool.com.auService Description: Regulated, 29-place long day care centre. Open 50 weeks per year. Educational and school transition program provided. All meals provided. Extracurricular activities also include learning Japanese language, sports and health programs.Hours: 8am-6pm, Mon-FriFees: 2-3 years $155 per day, 3-5 years $145 per day. Childcare Benefit availableDisability Access: Yes (Ramp and accessible toilets. Please call to discuss your access requirements.)

Cammeray Children's CentrePhone: 9955 4244Kendall Community Centre, Warwick Ave, Green Park, Cammeray 2062Email: cammeraycc@bigpond.comService Description: This community-based centre set in the grounds of Green Park offers a long day service for children under 6 years. Children's learning and development is supported through an interest-basedcurriculum which includes a variety of art, music, numeracy, literacy and sensory experiences. Contact staff for

more information or pop in for a visit between 10:00am and 11:00am, Tuesday to Friday.Hours: Open 8am to 4pm Tuesday to FridayFees: Under 2: $127.00 per day; over 2-3: $117.00 per day. 3-5: $110.00 per day.Disability Access: Yes (Level access, entry ramp and accessible toilets.)

Crows Nest Kindergarten and PreschoolPhone: 9922 325982 Hayberry St, Crows Nest 2065Email: crowsnestkindy@optusnet.com.auWeb: www.crowsnestkindergarten.com.auService Description: A small well established, culturally diverse and high quality accredited centre providing an enriching and comprehensive preschool program. Enrolment is available on a long or short day program and 32 children are catered for per day. There are weekly dance, sports, language and yoga classes, regular visiting speech and occupational therapists and a school readiness program.Hours: 8am - 5.30pm, Mon-Fri. Preschool Program 8.45am - 2.45pm for children 2-5 years, 51 weeks per year.Fees: Daily fee: Long day $120 over 3's, 2 years $130. Short day $95. Child Care Benefit and childcare rebates available. Morning tea, hot lunch and afternoon tea included.Disability Access: Yes (Call to discuss your access requirements.)

Goodstart Learning CentrePhone: 9929 6271Level 3, 20 Berry St, North Sydney 2060Email: kib@goodstart.org.auWeb: www.goodstart.org.auService Description: 88 place, purpose built long day care centre. Educational programs are carefully planned to meet individual and group interests and needs using the Early Years Learning Framework and National Quality Standards. All meals including milk and formulas, all nappies, wipes as well as

bed linen and hats are supplied. Playground updated recently.Hours: 7.30am-6pm, Mon-FriFees: Daily Fee's up to $144/day. Child Care Benefit available.Disability Access: Yes (Lifts and accessible toilets. Call to discuss your access requirements.)

Goodstart North Sydney Learning CentrePhone: 9922 50448 West St, North Sydney 2060Email: tht@goodstart.org.auWeb: www.goodstart.org.auService Description: Regulated long day care centre with an emphasis on providing for individual children's interests and needs. All meals provided. Open 52 weeks a year.Hours: 7.30am-6pm, Mon-FriFees: Daily fee. Nursery $146, Toddler $130.70, Pre-school $128.70. Childcare Benefit availableDisability Access: Yes (Level access, accessible toilets and parking. Call to discuss your requirements.)

Gumnut at ForumPhone: 9439 3300The Forum West, Mezzanine Level, 205 Pacific Hwy, St Leonards 2065Email: gumnutatforum@tpg.com.auWeb: www.gumnutatforum.com.auService Description: Regulated, fully accredited full-day, centre based care for children aged 6 weeks to 5 years. Operates 50 weeks of the year.Hours: 8am-6pm, Mon-FriFees: Daily fee – meals included in fees. Childcare Benefit available.Disability Access: Yes (Lifts, accessible toilets)

Guthrie Child Care CentrePhone: 9432 404025 Shirley Rd, Wollstonecraft 2065Email: jaclyn.stewart@sswahs.nsw.gov.au

Web: www.tresillian.net/tresillian-services/long-day-care.htmlService Description: Community based 42-place long day care for children aged 0-5 years. Hours can be varied. Open 49 weeks per year. Accredited by the Commonwealth Government.Hours: 7.30am - 5.30pm, Mon-FriFees: Daily fee. Childcare Benefit available.Disability Access: Yes (Please call to discuss your access requirements.)

Jacaranda CottagePhone: 9922 3439cnr Carlow & Miller Sts, North Sydney 2060Email: admin@jacarandacottage.com.auWeb: www.jacarandacottage.com.auService Description: Accredited 50 place centre. Educational program based on children's interests. Warm friendly cottage environment and dedicated team of staff. Hot meals, morning and afternoon tea provided. Assessment and rating: Exceeding the National Quality Standard.Hours: 8am-6pm, Mon-FriFees: 0-2 years - $155, 2-3 years - $147, 3-5 years - $140. Childcare Benefit available.Disability Access: Yes (Level access, accessible toilets and parking. Call to discuss your access requirements.)

Kellys Place Childrens CentrePhone: 9439 5081cnr Clarke and Hume Sts, Crows Nest 2065Email: kids@kellysplace.com.auWeb: www.kellysplace.com.auService Description: Accredited, long daycare centrefor children aged 0-5 years. A community-owned non-profit organisation. Educational program provided. Parent management committee.Hours: 7.30am-6pm, Mon-FriFees: Daily fee 0-2's and 2-3's $117, 3-5's $114. Childcare Benefit available.Disability Access: Yes (Level access, ramp, accessible toilets.)

KU Greenwood Child Care CentrePhone: 9957 5806Rooftop of Greenwood Plaza, 36 Blue St, North Sydney 2060Email: ku.greenwood@ku.com.auWeb: www.ku.com.auService Description: Award winning, regulated long day care centre for children aged 0-5 years. Open for 50 weeks a year. Accredited by the Commonwealth Government, exceeding NQF rating. Sponsored by North Sydney Council. Operates a parent committee.Hours: 7:30am - 6pm Mon-FriFees: Daily fee. Childcare Benefit available.Disability Access: Yes (Call to discuss access requirements)

Little Sprouts CremornePhone: 9909 0791139 Holt Avenue, Cremorne 2090Email: info@littlesprouts.com.auService Description: Long day care centre for children aged 2-5 years. The centre has a play based curriculum following the Early Years Learning Framework's learning outcomes. The centre's curriculum gives more importance on children's creative skills with a separate room for music and art & craft activities. Morning tea, lunch and afternoon tea are provided.Hours: 8.00am to 6.00pmFees: $130 per day for Toddlers, $120 per day for Pre-schoolersDisability Access: Yes (disabled parking, all rooms including toilets wheelchair accessible)

Neutral Bay KindergartenPhone: 9953 1237cnr Winnie St & Waters Rd, Cremorne 2090Email: ilfnbk@bigpond.comWeb: www.northshorechildcare.com.auService Description: Fully accredited centre at 'Exceeding the Standard' quality

rating. Comprehensive preschool program offered with long day care hours. Family owned and operated for 35 years.Hours: 8am-6pm, Mon-FriFees: Daily fee: 2-3 years $128, 3-5 years $119. Childcare Benefit and rebate available.Disability Access: No (Call to discuss access requirements.)

Neutral Bay Pre-SchoolPhone: 9953 8547St Augustine's Church Hall, 77 Shellcove Rd, Neutral Bay 2089Email: vandona@bigpond.net.auService Description: Regulated, full day, centre based care for children aged 2-5 years. Hours can be varied. The centre is open for 49 weeks of the year and is accredited. Full school readiness program offered for 4-5 year olds.Hours: 8am-6pm Mon-Fri. Closed public holidaysFees: 2-3 years $122 per day; 3-5 years $114 per day. Childcare Benefit available.Disability Access: Yes (Please call to discuss access requirements)

Only About Children CammerayPhone: 8968 1500Level 2 and 3, 450-476 Miller St, Cammeray 2062Email: enrolments@onlyaboutchildren.com.auWeb: www.onlyaboutchildren.com.auService Description: Long day care centre. All meals, nappies, bottles, bed linen and sunscreen supplied.Hours: 7.30am-6pm, Mon-FriFees: Call for details: Child Care Benefit available.Disability Access: Yes (Lifts, accessible toilets & parking. Please call to discuss your access requirements.)

Only About Children Cremorne CampusPhone: 8968 150015 - 19 Parraween St, Cremorne 2090

Email: enrolments@onlyaboutchildren.com.auWeb: www.onlyaboutchildren.com.auService Description: Preschool and Centre-based long day care.Hours: 7.30am-6pm, Mon-FriFees: Daily fee: Nursery $172, Toddler $155, Junior Preschool $155, Preschool $145.Disability Access: Yes (Please call to discuss your access requirements.)

Only About Children Neutral Bay CampusPhone: 8968 150011 Lindsay St, Neutral Bay 2089Email: enrolments@onlyaboutchildren.com.auWeb: www.onlyaboutchildren.com.auService Description: Centre-based long day care.Hours: 7am-6pm, Mon-FriFees: Daily fee: Nursery $175, Toddler $175, Junior Preschool $152, Preschool $145.Disability Access: Yes (Please call to discuss your access requirements.)

Only About Children North Sydney CampusPhone: 8968 1500Level 1, 65 Berry St, North Sydney 2060Email: enrolments@onlyaboutchildren.com.auWeb: www.onlyaboutchildren.com.auService Description: Centre-based long day care.Hours: 7.30am-6pm, Mon-FriFees: Daily fee: Nursery $160, Toddlers $143, Preschool $135. Child Care rebate available.Disability Access: Yes (Lift access. Please call to discuss your access requirements.)

Rhonda's CottagePhone: 9908 205537 Murdoch St, Cremorne 2090Email: rhondascottage@activekidsgroup.com.au

Web: www.activekidsgroup.com.auService Description: Regulated, full day, centre-based care for children 0-5 years.Hours: Mon-Fri 7am-6pmFees: $160 per day 0-2 years, $150 per day 2-3 years $145 per day 3-5yrs

SDN Northern Suburbs Children's Education and Care CentrePhone: 9955 36278 Rodborough Ave, Crows Nest 2065Email: northernsuburbs@sdn.org.auWeb: www.sdn.org.auService Description: Regulated, long day care centre. Hours can be varied. Open 50 weeks of the year. All meals provided. Pre-school program offered.Hours: 7.30am - 6pm, Mon-FriFees: Daily fee applies. Childcare Benefit availableDisability Access: Yes (Call to discuss your access requirements.)

St John's Child Care CentrePhone: 9953 028649A Yeo St, Neutral Bay 2089Email: director@stjohnsccc.org.auService Description: Accredited, centre based care for children aged 6 weeks to 5 years. Open 51 weeks per year. The centre provides a pre-school program for children 3-5 years old.Hours: 7.30am-6pm, Mon-FriFees: Daily fees: 0-2 years $146. 2-3 years $126. 3-5 years $116.Disability Access: Yes (Level access, ramp. Please call to discuss your access requirements.)

Toybox Early LearningPhone: 9929 4139Level 1, 75 Miller St, North Sydney 2060Email: enquiries@toyboxearlylearning.com.auWeb: www.toyboxearlylearning.com.auService Description: Long day care centre for children aged from 0 to school years. Child Care Benefit and rebate

available. Open 52 weeks per year. Closed public holidays.Hours: 7.30am - 6pm, Mon-FriFees: Call for details, or available on website.Disability Access: Yes (Level access, ramp, lifts, accessible toilets and parking.)

Walker Street Early Learning CentrePhone: 8305 1900141 Walker St, North Sydney 2060Email: corp.waitlist@guardian.edu.auWeb: www.guardianearlylearning.edu.auService Description: Corporate long day care centre for children from 6 weeks to 6 years. Some places may be open to the general public.Hours: 8am-6pm, Mon-FriFees: Daily fee - call for details. Childcare Benefit available.Disability Access: Yes (Call to discuss your access requirements)

Willow Cottage Early Learning CentrePhone: 9955 893049-51 Edward St, North Sydney 2060Email: info@willowcottage.com.auWeb: www.willowcottage.com.auService Description: Long day care centre providing high quality full day care for children aged 0-6 years.Hours: 8am-6pm, Mon-FriFees: Daily fees: 0-2 years $154, 2-3years $146, 3-5 years $122. Childcare Benefit available.Disability Access: Yes (Entry ramp. Please call to discuss your access requirements)

Pre-schoolsLike long day care centres, pre-schools offer an opportunity for children to play and learn with their peers before they start school. Centres offer an educational program to develop each child's individual abilities. Care is generally available for children aged 3-5 years, during school hours in school terms. There are usually fixed attendance times. Pre-schools are governed by State Government Legislation.

Crows Nest Kindergarten and Preschool See Page 9

KU Cammeray PreschoolPhone: 9929 8985Warwick Ave, Green Park, Cammeray 2062Email: ku.cammeray@ku.com.auWeb: www.ku.com.auService Description: Pre-school education offering three or two day enrolments. Preference is given to children turning 4 before 31 July prior to school entry. A KU children's services centre. Waiting list opens from 2 years.Hours: 8.30am-3.30pm, Mon-Fri, school terms only.Fees: Daily fee applies. Call for details.Disability Access: Yes (Call to discuss access requirements)

KU Grandstand Pre-schoolPhone: 9955 71185 Figtree Lane, North Sydney 2060Email: ku.grandstand@ku.com.auWeb: www.ku.com.auService Description: Pre-school education for children 3-5 years. Grandstand is a 40 place centre. Children attend two or three days a week. Children may be placed on the waiting list from 2 years. A branch of KU Children's Services. Closed school and public holidays.Hours: 9am - 3pm Mon-Fri. Drop off from 8.30 and pick up by 3.30 if required.

Fees: Fee information sent out with waitlist applications. No additional fees apply for extended hours.Disability Access: Yes (Level access, ramp, accessible toilets. Please call to discuss your access requirements.)

McMahons Point Community Preschool and Early Learning Centre IncPhone: 9956 6209McMahons Point Community Pre-school, 165 Blues Point Rd, McMahons Point 2060Email: director@mpoccci.com.auWeb: www.mcmahonspointcommunitypreschool.comService Description: Pre-school for children aged 3-5 years. The centre is open 48 weeks of the year including school holidays, except for a 4 week period over Christmas.Hours: 9am-3pm, Mon-FriFees: $100 annual registration. Mon - Wed $52.50, Wed - Fri $69.30Disability Access: Yes (Level access. Call to discuss your access requirements.)

Northside Baptist Pre-School CentrePhone: 9958 6602112 Sailors Bay Rd, Northbridge 2063Email: northside.preschool@bigpond.comWeb: www.northsidebaptistpreschool.com.au

Service Description: Preschool program catering for children aged 3-5 years old. Children given preference in the year they turn 5. Licensed for 40 children per day in a 2 day or 3 day group. Community/church based. Names accepted on waiting list once child has turned 2 years old.Hours: Mon - Fri 9am - 3pmFees: Reviewed by Committee each termDisability Access: Yes (Toilet, reasonable access for wheelchair)

Redlands HousePhone: 9909 31332 Allister St, Cremorne 2090Email: enquiries@redlands.nsw.edu.auWeb: www.redlands.nsw.edu.auService Description: Pre-school for children aged 3-5 years. Preparation for attending Redlands School. Outside school hours care is provided for children 3-12 years. School Holiday program is available for children 3-12 years. Extended hours care available until 6pm.Hours: 8.30am-2.30pm, Mon-FriFees: Call for details.Disability Access: Yes (Call to discuss your access requirements)

St Thomas' PreschoolPhone: 9922 2878cnr Church & McLaren Sts, North Sydney 2060Email: alex.orange@st-thomas.org.auWeb: www.st-thomas.org.auService Description: 27-place christian preschool for children aged 3-6 years. Play-based educational program incorporating school-readiness activities. Choice of two or three day enrolments.Hours: 9.15am-3.15pm, Mon-Fri. School terms only. (Optional 8.45am start each day for an extra $8 and 3.45 finish on Mon, Tues and Thurs)Fees: $66 per day (inclusive or excursions and not fund raising), $64 per day for 4year oldsDisability Access: Yes (Entry ramp. Call to discuss your access requirements.)

Uniting Care Shirley Road Pre-SchoolPhone: 9439 2247cnr Shirley Rd & Nicholson St, Crows Nest 2065Email: shirleyroadps@uniting.orgWeb: www.unitingcarechildrensservices.org.au/find/services/shirley_road_preschoolService Description: Pre-school for children aged 3-5 years. Closed school and public holidays.Hours: 8.15am-3.45pm, Mon-Fri. School terms only.Fees: Contact the preschoolDisability Access: Yes (Level access. Please call to discuss your access requirements.)

Family Day CareFamily Day Care, being home-based care, is a flexible alternative to childcare centres. A network of carefully selected, experienced educators, provide care for a small group of up to 4 children under 5, in their home. The service primarily cares for children who have not yet started school, but can also provide before or after school care. Educators and professional support staff provide an individualised program to encourage each child to further develop their skills and learning. Hours are usually 8am - 6pm, but may vary. Quality standards are assured by the Family Day Care scheme with educators being accredited by the National Childcare Accreditation Council, and meeting Childcare Regulations as set down by the NSW Department of Community Services.

North Sydney Council Family Day CarePhone: 9922 402096 Bank St, North Sydney 2060Email: familydaycare@northsydney.nsw.gov.auWeb: www.northsydney.nsw.gov.au/familydaycareService Description: Provides care for up to 7 children under 12 years (4 children under 5) with carefully selected educators in their homes. Qualified staff monitor and support educators with home visits, training and resources. Regular play sessions are held for educators and their children in careHours: Office: 8.30am-4.30pm, Mon-Fri. Service operates 52 weeks a year. Playgroups on Tuesdays.Fees: Daily fee. Childcare Benefit and Tax Rebate available.Disability Access: Yes (Call to discuss your access requirements.)

Occasional Child CareOccasional Care Services provide care for short periods of time for children aged 0 - 5 years. Services offer a developmentally appropriate program with a range of activities that allow children to socialise with other children. Fees are generally charged per hour.

KidsNest – Crows Nest Occasional carePhone: 9436 4118Crows Nest Centre, 2 Ernest Pl, Crows Nest 2065Email: info@kidsnest.org.auWeb: www.kidsnest.org.auService Description: Occasional child care for children 6 weeks to 5 years.Hours: 8.30am - 4pm, Mon-FriFees: See website or contact for informationDisability Access: Yes (Level access, ramp, accessible parking.)

Tresillian Family Care Centre See Page 7

Before & After School CareAs children reach school age and especially if they have been in long day care, parents with work commitments may need to consider Before and After School Care. There are often waiting lists, so it is important to apply early. Services provide quality care with trained staff in an informal, supervised atmosphere. Some services offer specialised recreational activities. Some meals are provided. Centres operate under Government guidelines. The Childcare Benefit is available to eligible families at most centres.

JAFFAPhone: 8908 4800St Thomas' Anglican Church Memorial Hall, Cnr Church and McLaren Sts, North Sydney 2060Email: alison.macintosh@st-thomas.org.auWeb: www.st-thomas.org.auService Description: A Friday after-school kids club for children in Years 3 - 6. Featuring games, singing, afternoon tea and bible talks. Jaffa leaders will pick up students from North Sydney Demonstration School after the bell and walk the children across to the church hall. Parents to pick up and sign out children from the church hall.Hours: Fridays, 3 - 4.45 pmDisability Access: Yes (ramp, toilets)

KU Dem School Kids CarePhone: 9956 8087The Demcare Room, North Sydney Demonstration School, cnr Pacific Hwy & Bay Rd, North Sydney 2060Email: ku.demschool@ku.com.auWeb: www.ku.com.auService Description: Before and after school care with a recreational program for primary school children during school terms only. KU Grandstand Kids Care is available in the afternoons for the kindergarten students. Call for further details.Hours: Before School 7.30am-9.15am, After School 3-6pm

Fees: Daily morning and afternoon fee applies. Childcare Benefit availableDisability Access: Yes (Level access, accessible toilets.)

Nanyima CentrePhone: 9955 9509Cammeray Public School, Palmer St, Cammeray 2062Email: nanyima@bigpond.net.auWeb: www.nanyima.com.auService Description: Before and after school care for children in years kindergarten to 6. Centre is run by a parent-managed committee.Hours: Mon-Fri. Office: 10am - 2pm. Before school 7.30 - 9.15am, After school 3.15 - 6pm.Fees: $14.50 for a morning and $23.50 for an afternoon.Disability Access: Yes (Level access and accessible toilets.)

Neutral Bay Creative Activities GroupPhone: 9953 9366Neutral Bay School, Yeo St Entrance, Neutral Bay 2089Email: info@nbcag.com.auWeb: www.nbcag.com.auService Description: Before and after school care for children from kindergarten to year 6. Provides special interest workshops and a variety of craft and sporting activities. Service for Neutral Bay Primary School students. To be placed on

the waiting list both the Enrolment Form and Easy Debit Form will need to be completed and these can be accessed via the website. Care also available on Development Days. Please check website for details.Hours: Before School 7.30-9am. After School-6pm.Fees: Mornings: $8/session Afternoons: $20/sessionDisability Access: Yes (Level access. Call to discuss your access requirements.)

North Sydney Community Centre After School CarePhone: 9922 2299Civic Park, behind Stanton Library, 220 Miller St, North Sydney 2060Email: asc@northsydneycentre.com.auWeb: www.northsydneycentre.com.auService Description: After school care for children aged 7 - 12 years. Activities include sports, grames, arts & crafts, cooking, dance and music.Hours: 3-6pm, Mon-Fri (school terms only).Fees: Call for details.Disability Access: Yes (Level access, accessible toilets and parking in Ridge St. Call to discuss your requirements.)

Planet X Youth CentrePhone: 9959 5537Music Shell, St Leonards Park, cnr Miller & Falcon Sts, North Sydney 2060Email: planetx@bigpond.net.auWeb: www.northsydney.nsw.gov.au/youthService Description: Community drop-in centre for young people, equipped with computer equipment, internet access, playstation and music studio. Activities and services include recreational programs, information and referral and life skill programs.Hours: 12noon-6pm Tues-Fri, 1-5pm SatFees: FreeDisability Access: Yes (Path in Miller St opposite North Sydney Boys High. Lift, wheelchair access, accessible toilet.)

Redlands Out of School Hours Care (OOSH)Phone: 0413 764 4432 Allister St, Cremorne 2090Email: blytham@redlands.nsw.edu.auWeb: www.redlands.nsw.edu.auService Description: After School Care is for children aged 3-12 attending Redlands. The vacation program is available to children aged 3-12 years attending Redlands from 8am-6pm during school holidays. Activities include excursions, arts, crafts and sports.Hours: Mon-Fri 3pm-6pm

Ridge Street Kids ClubPhone: 0411 354 30840 Ridge St, North Sydney 2060Email: rskc777@gmail.comService Description: After school care for children 5-12 years attending St Mary's Primary School. Vacation care available as well.Hours: After School Care 3-6pm, Mon-Fri, Vacation Care 8am-6pmFees: Daily fee. Casual and permanent bookings available.Disability Access: Yes (Call to discuss your access requirements)

Vacation CareVacation Care programs provide care for primary school aged children during the school holidays. Services provide quality care with trained staff with an emphasis on recreational activities. Centres operate under Government guidelines. Childcare Benefit is available to eligible families at approved centres. For more options during the vacation period, check the North Sydney Council website: www.northsydney.nsw.gov.au/schoolholidays or go to to the online Community Directory: www.northsydney.nsw.gov.au/communitydirectory.

KU North Sydney Vacation CarePhone: 0428 831 632Mail to: KU Vacation Care Administration, PO Box 134, Galston 2159Email: kunsvaccare@ku.com.auWeb: www.ku.com.auService Description: Quality, supervised childcare for primary school children, with a fun and exciting program incorporating games, excursions, sports, visiting entertainment, art, craft and music. Up to three centres operate during school holidays, according to demand: Forsyth Park, Montpelier Street Neutral Bay, for children 5-12 years; North Sydney Community Centre, behind Stanton Library, for children 7-12 years and Grandstand Kindergarten, North Sydney Oval, for children 5 & 6 years. All centres are nut free.Hours: Centres open 8am-6pm (NSW Gazetted Public School Holidays Only)Fees: Daily fee. Childcare Benefit & Childcare rebate available.Disability Access: Yes (Call to discuss your access requirements)

Redlands Out of School Hours Care (OOSH) See Page 18

Ridge Street Kids Club See Page 18

PlaygroupsPlaygroups offer an opportunity for children aged 0-5 years to meet, play and learn with other children and a chance for parents and carers to mix with others. Children must be accompanied by their parent or carer for the entire time. A small fee to cover costs is usually charged. Playgroups are run by volunteer parents, and contact details change frequently. Contact the Playgroup Association of NSW on (02) 9632 8577 or visit www.playgroupnsw.com.au if you have difficulty making contact with your local playgroup. The Playgroup Association also provides support to playgroups in NSW through starter kits, information and advice, field staff (including a special needs officer and an ethnic liaison officer), referral service, support network, and discounted purchase on Playgroup Shop items.

Playgroups

Crows Nest TAFE Play SessionPhone: 9448 44111st Floor, 149 West St, Crows Nest 2065Email: tima.simbolon@det.nsw.edu.auWeb: www.nsi.tafensw.edu.au/campus/CrowsNest/Service Description: Play session for children and parents. Primary focus on enabling students to practice skills with children and their families, while offering an interesting program for children. Students are involved in the planning and organisation of each session, supervised by teachers who are early childhood professionals. New large outdoor area developed in consultation with early childhood landscape designers. Session cards will be available only - either 5 session or 10 sessions. 5 session cards will cost $50 for one child entry and $60 for 2 or more children from the same immediate family. 10 session cards will cost $100 for one child entry and $120 for 2 or more children from the same immediate family.

Hours: Monday - Thursday from 10am-12pm. Please check local signage for term dates and Saturday opening dates.Fees: Please see details in description.Disability Access: Yes (Level access, lifts, accessible toilets.)

Explorers PlaygroupPhone: 9922 2299Civic Park (behind Stanton Library), 220 Miller St, North Sydney 2060Email: info@northsydneycentre.com.auWeb: www.northsydneycentre.com.auService Description: Family playgroup, providing an opportunity for children 0-5 years and their carers to meet like minded people and play together with other families. Children must be accompanied by a parent or carer. Indoor and outdoor play, creative fun, special events and themed days.Hours: 10am-12.30pm Monday to Thursday (Excluding School holidays)Fees: 18 months + $10 or $100 Pass available for 10 x sessions with 11th for free. 1 Child only under 18 months $5 or $50 Pass available for 10 x sessions with 11th for free. Extra children $2.50 each.

Disability Access: Yes (Level access, accessible toilets and parking in Ridge St. Call to discuss your access requirements.)

Forsyth Park PlaygroupPhone: 0413 249 572Forsyth Park Community Centre, Montpelier St, Neutral Bay 2089Email: kristie.jullienne@hotmail.comService Description: The Playgroup provides opportunities for children 0-5 years and their carers to meet together regularly with other families. They provide play opportunities for children and support for parents. Children must be accompanied by a parent or carer. New members welcome, please feel free to drop in on any session.Hours: 9.30-11.30am, Tue or ThurFees: $50 for 6 months or $100 per year + Playgroups NSW membership fee.Disability Access: Yes (Please call to discuss your access requirements.)

The Kirribilli Centre PlaygroupPhone: 9922 4428Kirribilli Neighbourhood Centre, 16-18 Fitzroy St, Kirribilli 2061Email: info@kirribilli.org.auWeb: www.kirribilli.org.auService Description: Informal Playgroup for children aged 0-5 years and theirfamilies to meet, play and explore. Children must be accompanied by a parent/carer at all times. Our toy shed and play area is available from 9.30am-7pm, Monday to Friday, for a gold coin payment.Hours: 9.30am-7pm, Monday to FridayFees: Gold coin contributionDisability Access: Yes (Bligh St entrance has level access. Wheelchair accessible toilet, lift access for upstairs events.)

Tom's PlaytimePhone: 8908 4800Cottage Hall, St Thomas' Anglican Church, Cnr Church and McLaren Sts, North Sydney 2060

Web: st-thomas.org.auService Description: Provides a fun and relaxed time for children who are not yet at school, their parents and carers. Includes "Junior Jivers" (sing, dance, move, story), with morning tea for the adults.Hours: 9.30 - 11.30, Fridays, fortnightly during school termsFees: $2/week per child to $5 maximumDisability Access: Yes (Ramp, Toilets)

Special Interest Playgroups

Armenian Relief Society PlaygroupPhone: 9411 7694Armenian Relief Society, 259 Penshurst St, Willoughby 2068Email: ARSPlaygroup@hotmail.comService Description: Organised by the Armenian Relief Society which meets every Wed at 7.30pm at 259 Penshurst St Willoughby. Takes children from 0 to 5 years of age.Hours: Tues 10am - 12pmFees: Under 6 mths free, 6-12 mths $3, 1-5 yrs $5, 2 children from same family total $8.Disability Access: Yes

Church By The BridgePhone: 8920 9817St John the Baptist Church, cnr Broughton & Bligh Sts, Kirribilli 2061Email: enquiries@cbtb.org.auWeb: www.cbtb.org.auService Description: Anglican church. Creche and Kid's Church at Saturday 5.30pm service and Sunday 9.45am service. Playgroup for 0 - 5 year olds on Thurs 10.00am - 12pm. Bible study groups midweek - call for details. Community activities include lunches, parenting and marriage courses, youth group on Friday evenings, after school club Friday afternoons and more. Visit the websiteHours: Services Sat: 5.30pm. Sun: 8am, 9.45am, 5pm & 6.45pm. 6pm at Lavender Bay.

Disability Access: Yes (Level access, entry ramp.)

Lower North Shore Multiple Birth AssociationPhone: 9294 6357Mail to: PO Box 717, Chatswood 2057Email: enquiries@lnsmba.amba.org.auWeb: www.lnsmba.amba.org.auService Description: Provides a means of communication and support for families of multiple birth children. Newsletter, hire service, info nights, social gatherings and playgroups.Hours: Playgroup held weekly, Warners Park Centre, Wednesdays 9:30am to 12:00pm.Fees: $45 per yearDisability Access: Yes

Early Childhood Health ServicesEarly Childhood Centres provide a range of support services for parents and carers, including feeding, behaviour, everyday care, groups for support and education, regular checks of your child's growth and development, early detection and referral of any problems and information regarding other children's services. These services are free of charge and available for children 0-5 years. Referral is not necessary, phone for appointment.

Cremorne Early Childhood Health CentrePhone: 9953 7042108 Parraween St, Cremorne 2090Service Description: Support with parenting children 0-5 years, including feeding and behaviour. Provides parent groups for support and education, regular growth and development checks, early detection of problems, and information regarding other children's services. Mon 9am-12pm self-appointment time, pm appts only. Tues/Wed appts all day. Thurs 9am-12pm self-appt time and breastfeeding support drop-in, pm appts only. Fri appts only all day.Hours: Please see description for break-down of hoursFees: None for medicare card holdersDisability Access: Yes (Level access, accessible toilets and parking.)

Crows Nest Early Childhood Health CentrePhone: 9438 3019Crows Nest Centre, 2 Ernest Pl, Crows Nest 2065Service Description: Please see Cremorne Early Childhood Centre description above.Hours: Drop in: 9am-12.00pm, Mon & Fri. Appointments: 2-4pm, Mon, Wed, Fri & all day (9am - 4pm) Tues & Thurs. Breastfeeding clinic 9-11.30am Wed.Fees: FreeDisability Access: Yes (Level access, ramp, lifts, accessible toilets & parking.)

ImmunisationImmunisation is a simple, safe and effective way of protecting your child from potentially life threatening diseases. These diseases can spread rapidly from child to child and within the community. If children remain unprotected, serious outbreaks can occur.

North SydneyImmunisation ClinicPhone: 9936 8100Hutley Hall, 200 Miller St, North Sydney Email: immunisation@northsydney.nsw.gov.auWeb:www.northsydney.nsw.gov.au/immunisationService Description: North Sydney Council provides a free monthly immunisation service for children aged 0 - 5 years. The clinic provides efficient, reliable and caring immunisation, administered by experienced, fully accredited nurses.The clinic is a "drop-in" service, ie. There is no need to book. Please bring your baby’s Blue Book or Baby Record Book and Medicare card. There is a play area for children in the Hall and the nurses will attend to you in the order you arrive.Hours: First Wednesday each month 9.30 to 11.30 amFees: FreeDisability Access: Yes (Access ramp, accessible parking and toilets)

Family Support ServicesAustralian Breastfeeding Association - North Shore GroupPhone: (24 hr Breastfeeding Helpline) 1800 686 268Meets at Naremburn Community Centre, 7-9 Central St, Naremburn 2065Email: abanorthshore@gmail.comWeb: www.breastfeeding.asn.auService Description: Leading source of breastfeeding information and support. 24-hour helpline and email counselling. North Shore Group meets 1st Tuesday of every month plus additional meetings per group bulletin. Children, infants and family members are welcome. Trained breastfeeding counsellor attends each meeting and can provide counselling. Breast pump hire service with 50% reduced rates for members. Also holds antenatal classes.Hours: Meet 1st Tuesday of each month 10am - 12pm at Naremburn Community Centre; additional meetings per group bulletinFees: Annual membership fee to attend more than 2 meetings and receive newsletter.Disability Access: Yes (Ramp at Naremburn Community Centre. Call to discuss other access requirements/different venues.)

Baby & Beyond Support GroupPhone: 9002 1340Level 5, 26 Ridge St, North Sydney 2060Email: melissa@babyandbeyond.net.auWeb: www.babyandbeyond.net.auService Description: Professionally facilitated support group for parents experiencing difficulty with parenting and those with perinatal mood disorders. Low-cost access to qualified therapists and a qualified child care worker.Hours: 10am - 12pm, Fri

Fees: Call for detailsDisability Access: Yes (Venue has accessible toilet and parking. Level entry via Bligh St)

Bradfield Park Community Centre Carers ProgramPhone: 8920 0675Bradfield Park Community Centre, Cnr Alfred & Burton Sts, Milsons Point 2061Email: bradfieldpark@kirribilli.org.auWeb: www.bradfieldpark.org.auService Description: This service is tailored to meet the needs of people of all ages who care for and support someone with mental illness, and promotes health and well-being through activities, workshops etc. It offers assistance to access information, services and activities.

CatholicCare Diocese of Broken Bay Naremburn Family CentrePhone: 8425 870040 Merrenburn Avenue, Naremburn 2065Email: peter.maloney@dbb.org.auService Description: Family support provides flexible home and centre-based services for families at vulnerable times in their lives. Services include information and referral, emotional and practical support, counselling, education, support groups, advocacy and assistance with parenting issues.The service actively targets families with children under 18 years who are experiencing difficulty due to one or more of the following factors: *Sole parents and families from culturally and linguistically diversebackgrounds *Parenting needs *Socio-economically disadvantaged *Disability *Lack of housing *Mental health *Family crisis *Relationship issues that can impact on health, well-being and safety of family members *Alcohol and other drugs* Youth case management 12 - 25 yrs

Hours: 9am-5pm, after hours appointments are available at requestDisability Access: Yes (Wheelchair access)

Children of Parents with a Mental Illness (COPMI)Phone: 9462 9222Mail to: RNS Community Health Centre, Level 2, 2C Herbert St, St Leonards 2065Email: megan.evans@health.nsw.gov.auService Description: Family consultants provide support to children aged 0-18 in families where a parent experiences mental health issues. Activities include information and referral, counselling and Family Focus (6-8 week program) discussion groups, SMILES holiday program (aged 8-12), family consult sessions, youth support groups, social events and a newsletter.Hours: OfficeFees: None

Community Services HelplinePhone: 132 111 (Helpline), 133 627 (Mandatory Reporters/Professional Notifiers)Web: www.community.nsw.gov.auService Description: 24 hour helpline for child protection issues. Staff take all reports relating to child protection issues within NSW and refer these reports so that appropriate action is taken. Covers young people at risk including those in the care of the Director General (previously known as State Wards) and young people from Aboriginal or Non English Speaking Backgrounds.Hours: 24 hours

Crows Nest CentrePhone: 9439 5122Level 2, 2 Ernest Pl, Crows Nest 2065Email: cncadmin@crowsnestcentre.org.auWeb: www.crowsnestcentre.org.auService Description: Support for new migrants includes: casework and information sessions, homework help and

English conversation classes. A program of parent education seminars targets young families, with some sessions available in Japanese.Hours: Office hours: 8.30am-4.30pm Mon-FriFees: Call for detailsDisability Access: Yes (Level access, ramp, lifts, accessible toilets and parking.)

Day of Difference FoundationPhone: 8920 9000Suite 2, Level 2, 160 Pacific Hwy, North Sydney 2060Email: enquiry@dayofdifference.org.auWeb: www.dayofdifference.org.auService Description: Provides dedicated in-hospital support to the parents of critically injured children to help keep the family unit strong thereby creating the best environment for recovery.Hours: Mon-Fri 9am-5pmFees: NoneDisability Access: Yes (lift, toilet, parking)

Early Education (EarlyEd) Inc See Page 29

Gidget House See Page 6

Kids HelplinePhone: 1800 551 800Mail to: GPO Box 2469, Brisbane 4001Email: admin@kidshelp.com.auWeb: www.kidshelpline.com.auService Description: Free, confidential and private, 24/7 counselling service for children and young people 5-25yrs. Counselling and support is provided over the phone, web and email.Hours: Daily, 24 hours

Lotus LearningPhone: 9956 552744 Lavender St, Lavender Bay 2060Email: jill.grundy@lotuslearning.com.auWeb: www.lotuslearning.com.auService Description: Education specialist catering for a range of cognitive needs and learning requirements including students who are gifted, on the Autism Spectrum, with a learning disability, or

needing to discover the joy of learning. Services include individualised tuition for students from K - Year 12, academic assessment, learning plans, liaison with schools, and parent programmes on making educational decisions and strategies to support a child’s learning.Hours: Open Monday to SaturdayFees: Call for detailsDisability Access: Yes (No wheelchair access. Home visits by arrangement)

Lower North Shore Multiple Birth Association See Page 22

NSW Department of Family and Community ServicesPhone: 9406 9777Level 1, Tower A, 799 Pacific Hwy, Chatswood 2067Web: www.community.nsw.gov.auService Description: FACS role is to - help, protect and care for children and young people and support their families, - provide and monitor care and support for children and young people who can’t live with their families, - provide and regulate adoption services, - help people separated from their families trace their records, - fund and regulate children's services, - regulate children's employment.Hours: Mon-Fri 9am-5pmFees: Some ServicesDisability Access: Yes (Access and disabled toilets)

SDN Early Childhood Links Northern Sydney See Page 6

Sydney North Inclusion Support Agency (ISA) See Page Error: Reference source not found

Taldumande Youth Services See Page 6

The Butterfly FoundationPhone: 1800 334 673

Mail to: 103 Alexander St, Crows Nest 2065Email: sydney@thebutterflyfoundation.org.auWeb: www.thebutterflyfoundation.org.auService Description: Provides support, an information line and mutual support groups for people affected by eating disorders, their families and friends. Can provide details of local family groups, recovery groups, school presentations, mentoring programs and referral information.Hours: Mon-Fri 8am-9pmFees: Nil

Tresillian Family Care Centre See Page 7

Services for Children with Additional Needs

Children with disabilities, from a non-English speaking background and/or of Aboriginal or Torres Strait Islander descent may require extra support to use local children's services. A variety of services are available covering health, advice, special education and practical assistance.

Aboriginal Disability Network Inc (ADN)Phone: 8399 0881402/161 Redfern St, Redfern 2016Email: enquiries@adnnsw.org.auWeb: www.adnnsw.org.auService Description: The Aboriginal Disability Network Incorporated brings together Aboriginal and Torres Strait Islander people with disability to share their stories, give each other support, create a voice for positive change and speak for themselves. ADN is a non-profit, non-government organisation whose primary membership is made up of Aboriginal people with disability and Aboriginal carers of Aboriginal people with disability.Hours: Mon-Fri 9am-5pmFees: Contact for details. free for Aboriginal and Torres Strait Islander peopleDisability Access: Yes (level access and toilet)

Active Ability - Exercise for Children and Adults with DisabilityPhone: 0410 711 177Meets at: Meets at Northern Intellectual Disability Cremorne Community, 231 Military Rd, Cremorne 2090Email: amanda.activeability@gmail.comService Description: Active Ability provides safe and fun physical activity for children and adults needing low-medium support in a group setting in Allambie.

Exercise aims to achieve individual goals, improve physical health, prevent chronic disease (related to sedentary lifestyles) as well as provide a positive social setting and health education. Need for carer support is assessed on an individual basis. One hour session on Wednesday afternoon.Hours: Wed 3.30pm-4.30pmFees: $20 per session (weekly); $100 for bundle of 5 sessionsDisability Access: Yes (fully)

Active Opportunities for Children with DisabilitiesPhone: 0411 563 601Suite 201, 4 Clarke St, Crows Nest 2065Email: info@activeopportunities.org.auWeb: www.activeopportunities.org.auService Description: Running, dodging, jumping, throwing, kicking and fun multisport activities to improve motor skills, cognitive and emotional development of children aged 5-12 with disabilities. Ratio of 3 trained / experienced staff for 9 children. Parents to remain with child; siblings welcome. $10/session (45 minutes). Saturdays in school terms at ovals at St Lucys, Wahroonga 9-11am, and Fisher Road School, Dee Why 12-2pm.Hours: Saturdays during school term - 9-11am Wahroonga, 10-2pm Dee WhyFees: $10 per weekly sessionDisability Access: Yes (fully)

AFEA CARE SERVICESPhone: 1300 651 133Suite 1204 and 1205, 56 Berry St, North Sydney 2060Email: info@afea.com.auWeb: www.afea.com.auService Description: Cleaners; Nannies; Nurses; for help at home... Help for new mothers, respite care, meal preparation, personal care, aged care and childcare services at home.Hours: 24 Hrs booking ->1300 651 133Fees: From $35 per hour

ATS Assessment & Therapy ServicesPhone: 9959 5799Suite 702, Level 7, 26 Ridge St, North Sydney 2060Email: info@northsydneytherapy.com.auWeb: www.northsydneytherapy.com.auService Description: Provides comprehensive assessment and treatment programs designed to meet the needs of each client including Speech Pathology, Occupational Therapy, Specialist Tutoring, Educational Psychology, Counselling, Preschool Screening, School Readiness Programs and Eduational sessions for parents. Visit the website for further details.Hours: Open Monday - Saturday. Early morning and evening appointments may be available on request

Aussie Deaf KidsPhone: 6684 2571Meets at: Apartment 35, Wharf 8, 56A Pirriama Rd, Pyrmont 2009Email: info@aussiedeafkids.org.auWeb: www.aussiedeafkids.org.auService Description: Aussie Deaf Kids provides online support and resources for parents of deaf and hearing impaired children living in Australia.Hours: 24hr online service

CatholicCare Diocese of Broken Bay See Page 25

Cerebral Palsy Alliance - Intensive Family Support Options (IFSO)Phone: 9975 8474Mail to: PO Box 6247, Frenchs Forest 2086Email: rcrowe-mai@cerebralpalsy.org.auWeb: www.cerebralpalsy.org.auService Description: A home-based support program for families (with a child/teen to age 18 with a diagnosed disability) who are under significant stress. Family therapist works intensively with family for up to 12 weeks to assist in achieving what the family needs to regain confidence and move toward their desired outcome. Support may include: counselling, behaviour support, practical support, information. No cost involved.Hours: Flexible and afterhours on callFees: None

Cerebral Palsy Alliance - LifePointsPhone: 9975 8400187 Allambie Rd, Allambie Heights 2100Email: info@cerebralpalsy.org.auWeb: www.cerebralpalsy.org.auService Description: Offers specialist assessment, review and recommendations to enhance performance of children who do not receive support from another agency's therapy team. For children aged 0-18 years with diagnosed cerebral palsy or similar condition.Hours: Mon-Fri 9am-5pm, with answering machineDisability Access: Yes (Fully)

Child Development Service (CDS)Phone: 9462 9288Level 2, Community Health Centre, Royal North Shore Hospital, 2C Herbert St, St Leonards 2065Email: NSLHD-CDS@health.nsw.gov.auService Description: Assessment and Diagnostic service for children to age 8, living in the Northern Sydney region, who

are suspected of having global developmental delay or intellectual disability.Hours: Mon-Fri 9am-5pmFees: NoneDisability Access: Yes

Children and Young People with Disability Australia (CYDA).Phone: 1800 222 660 (Regional and interstate callers), 03 9417 102520 Derby St, Collingwood 3066Email: info@cda.org.auWeb: www.cda.org.auService Description: CDA is the national representative persons organisation which represents children and young people with disability aged 0-25 years. CDA advocates systemically at the national level for the rights and interests of all children and young people with disability living in Australia and it undertakes the following to achieve its purpose: Education of national public policy-makers and the broader community about the needs of children and young people with disability. Advocacy on behalf of children and young people with disability to ensure the best possible support and services are available from government and the community. Inform children and young people with disability, families and care givers about their rights and entitlements to services and support. Celebrate the successes and achievements of children and young people with disability.Hours: Mon-Fri 9am-5pmFees: For membership

Early Education (EarlyEd) IncPhone: 9923 27273 Cunningham St, North Sydney 2060Email: info@earlyed.com.auWeb: www.earlyed.com.auService Description: Early childhood intervention services for children with disability / difficulty (physical, intellectual, communication, play, sensory, social, emotional, behaviour). Group programs, therapy, individual educational sessions,

support to childcare/preschool/school, transition to school, home visiting, family support. Also at 17 Virginia St, Rosehill 2142 (phone 98971511).Hours: Mon to Fri 8:30am - 4:30pmFees: Kept to a minimum. Not exclude family with financial difficulties.Disability Access: Yes (Parking, level access, toilet)

Lifestart Co-operative Ltd - Head OfficePhone: 9364 0111Head office:, 78C Charles St, Putney 2112Email: info@lifestart.org.auWeb: www.lifestart.org.auService Description: Offers a wide range of early childhood intervention services, including home based, centre based and inclusion support, school age inclusion support programs for children and young people aged 0-23 years. Also family to family support, information and courses for families. Branches throughout Sydney and the Shoalhaven/Illawarra.Hours: Mon-Fri 9am-5pmFees: Membership fee $5, service provision fee. Fee reduction availableDisability Access: Yes (In most branches)

Northcott - Saturday Kids Recreation ProgramPhone: 9890 0143Kids Cottage, 18 Broughton Rd, Artarmon 2064Email: keira.aitkenhead@northcott.com.auWeb: www.northcott.com.auService Description: Northcott runs this program for children aged 5-12 with a mild to moderate disability living in Northern Sydney and not requiring individual support. Activities are designed to build skills, and are tailored to meet the needs and goals of each child. Children choose their activities, and establish social networks and special interests that promote independence and social confidence. They can attend 3-5 Saturdays per school term, 9.30am-3.30pm.

Hours: Office Mon-Fri 8:30am-4:30pm. Program Sat 9.30am-3.30pmFees: Program fee $35, financial help availableDisability Access: Yes (accessible office & toilet)

Parents of Deaf Children (PODC)Phone: 9871 3049, 9871 3026 (TTY)D Block, Dara House, 361-365 North Rocks Rd, North Rocks 2151Email: info@podc.com.auWeb: www.podc.org.auService Description: Parents of Deaf Children (PODC) is a non-profit organisation, supporting families with babies, children and teenagers with hearing loss in NSW. The organisation offers a range of information, support and advocacy services for parents and carers, respecting the method or methods of communication that the family has chosen for their child.PODC connects families to others in their local area via POD groups (parent groups). PODC produces a quarterly magazine, Sound News, which provides information about parenting and educating a child with hearing loss. PODC advocates on behalf of families with government departments and service providers.Hours: Mon-Wed 9am-4pmFees: For membershipDisability Access: Yes (wheelchair accessible)

SDN Early Childhood Links Northern Sydney See Page 6

Specific Learning Difficulties Association of NSW (SPELD) IncPhone: 9739 6277Suite 2, 172 Majors Bay Rd, Concord 2137Email: enquiries@speldnsw.org.auWeb: www.speldnsw.org.au

Service Description: Provides free telephone referral service to parents, teachers and people regarding help with learning difficulties including dyslexia and AD/HD. Bookshop. Aims to 1) increase public awareness and understanding of specific learning disabilities, 2) improve facilities to diagnose and educate children with specific learning difficulties, and for adults who cannot read or spell adequately, and 3) encourage research into the cause and remediation of specific learning difficulties. Offices in each State.Hours: Mon-Thu 10am-2pm, closed Fri. Open school holiday daysFees: Annual: $67 individual/family, $80 tutor database, $150 schools/institutions/professionalsDisability Access: No (Parking)

Sydney North Inclusion Support Agency (ISA)Phone: 9439 2182Suite 104, 35 Hume St, Crows Nest 2065Email: sydneynorthisa@sdn.org.auWeb: www.sdn.org.auService Description: Supports eligible child care services to increase the knowledge and skills of educators to develop inclusive practice for all children. The program supports educators by reviewing practice and and accessing practical resources. This enables children from ISA priority groups (ongoing high support needs due to disability, refugee or ATSI or CALD background) to participate in early childhood settings. The ISAs are part of a network of services funded by Department of Social Services under the Inclusion and Professional Support Program.Hours: Mon-Fri 9am-5pmFees: Nil

Youth Health and Wellbeing, Office of Kids and Families, NSW HealthPhone: 9424 5833Level 3, 73 Miller St, North Sydney 2060Web: www.kidsfamilies.health.nsw.gov.au/

Service Description: The Youth Health and Wellbeing Team provides state-wide leadership and guidance for the implementation of the NSW Youth Health Policy 2011-2016: healthy bodies, healthy minds, vibrant futures. This Policy seeks to improve the health and wellbeing of young people aged 12- 24 years through increasing their access to quality youth-friendly health services and strengthening the community supports that promote the health and wellbeing for young people.Hours: Mon-Fri 8:30am-5pmDisability Access: Yes (parking, ramp, lift and toilet)

Zortex OrthoticsPhone: 9438 5003Shop 3, 41 Oxley St, Crows Nest 2065Email: info@zortexorthotics.comWeb: zortexorthotics.comService Description: Supplies custom designed orthoses (devices that support limbs to enhance movement), especially for children with cerebral palsy and spinal scoliosis (including Hart Walker and Spinecor), geriatrics or for the population prone to skin irritation. Includes bracing and support for spine, feet, sports activities.Fees: Depends on the product requiredDisability Access: Yes (Toilet)

Library ServicesNoah's Ark Toy Library for Children with Special Needs IncPhone: 9411 442918 Broughton Rd, Artarmon 2064Web: www.toys4specialneeds.org.auService Description: Loans toys and play equipment for children with special needs. Provides support and advice on play, choosing /using toys and equipment to assist child development and therapy programs. Mobile van visits Artarmon, Baulkham Hills, Ryde, Thornleigh, Wahroonga.Hours: Office Mon 10am-3pm. Library hours vary with location. Closed public and school holidaysFees: Annual $60 family; $100 groupDisability Access: Yes (Varies with location)

Youth Health and Wellbeing, Office of Kids and Families, NSW Health See Page 30

Recreation & LeisurePlaces to Visit

MacCallum PoolPhone: 9936 8100Cremorne Reserve, Milson Rd, Cremorne Point 2090Email: council@northsydney.nsw.gov.auWeb: www.northsydney.nsw.gov.au/maccallumpoolService Description: A picturesque harbourside pool on the west side of Cremorne Reserve. Open all year.Hours: Closed for cleaning once a week - usually Thu or Fri.Fees: Free

Mary MacKillop PlacePhone: 8912 48787 Mount St, North Sydney 2060Email: MMP.Museum@sosj.org.auWeb: www.marymackillopplace.org.auService Description: Museum dedicated to the life of Australia's first saint, Mary MacKillop. School tours and educational resources available. Visit the website for more information on museum tour bookings and packages.Hours: 10am - 4pm, 7 days. Closed Good Friday, Christmas, Boxing & New Year's Days. Pre-booked tours available.Fees: Adults $10, Concession $8, Child $6.50, Family $19 (1 adult, 2 children), Family $28 (2 adults, 2 children).Disability Access: Yes (Level access, ramp, hearing loop in the Chapel, accessible toilets.)

May Gibbs' NutcotePhone: 9953 4453Nutcote, 5 Wallaringa Ave, Neutral Bay 2089Email: admin@maygibbs.com.auWeb: www.maygibbs.com.auService Description: Gallery and museum in the former home of May

Gibbs, one of Australia's most celebrated children's authors and illustrators. Historic 'Nutcote' was designed and built for children's illustrator and author May Gibbs. Exhibitions, events and children's parties.Hours: Wed - Sun, 11am - 3pmFees: Adults: $10, Concessions: $6.00, Children: $4.00 (Age 4 and over), Family: $20 (1 adult and up to 3 children; or 2 adults and up to 2 children)Disability Access: Yes (Access can be difficult. Please call to discuss. Accessible toilets and stair-climber)

North Sydney Olympic PoolPhone: 9955 23094 Alfred St South, Milsons Point 2061Email: council@northsydney.nsw.gov.auWeb: www.northsydney.nsw.gov.au/olympicpoolService Description: 50 metre outdoor heated Olympic Pool, 25 metre indoor pool, sauna, spa, fully equipped gymnasium and poolside cafe. Swimming clubs include North Sydney Aussi Masters and North Sydney Amateur Swim club. Swimming tuition and squad training for all ages is available - contact the Badger Swim School on 9955 5668. See separate entry for child-minding creche.Hours: 5.30am-9pm Mon-Fri. 7am-7pm Sat, Sun & public holidays. Closed Christmas Day & Good Friday. Creche 9am-12pm, Mon, Wed & Fri.Fees: Check website or call for details - casual pricing and memberships availableDisability Access: Yes (Has pool hoist, lift , accessible changerooms, and 2 accessible parking spaces.)

Sexton's Cottage Museum/St Thomas Rest ParkPhone: 9936 8400250 West St, Crows Nest 2065Email: council@northsydney.nsw.gov.au

Web: www.northsydney.nsw.gov.au/museumsService Description: Sexton's Cottage Museum and St Thomas' Rest Park provide a snapshot of life and death in Australia from the early Victorian period. The Rest Park is the site of the former St Thomas' cemetery, the oldest European burial ground on the North Shore dating back to 1845. Its interments include figures of local and state significance such as land owner and politician Alexander Berry, artist Conrad Martens and explorer and navigator Owen Stanley. Group tours available outside opening hours by appointment. History Trail brochures are available from Stanton Library and the park incorporates interpretive signs arranged into the History Trail. St Thomas' Rest Park also contains a large, fully fenced, custom-designed children's playground that has been sympathetically designed to complement the historic and commemorative character of the Rest Park. The playground features extensive landscaping and tree planting and a fixed shade sail provides additional shade for playground users.Hours: 1-4pm Thurs, February to December, but closed Public Holidays. Guided tours by appointment. Rest Park open 7 daysFees: NoneDisability Access: Yes (Entrance ramp to cottage.)

Stanton LibraryPhone: 9936 8400234 Miller St, North Sydney 2060Email: library@northsydney.nsw.gov.auWeb: www.northsydney.nsw.gov.au/stantonService Description: Public library with specialised collections including health, architecture, reference, local studies, children's & young adults. A wide selection of books, magazines, videos, CDs, databases and internet access is available. Services include a Home Library service for frail aged or disabled residents; children's storytelling on Tuesdays and Wednesdays at 11am;

school holiday activities; the "Writers at Stanton" program featuring Australian and international authors; The "Nan ManefieldYoung Writers' Awards" for people aged 11-18; monthly literature groups, an Historical Services program and Justice of the Peace Services. Check the website for JP availability: www.northsydney.nsw.gov.au/jpservicesHours: 9am - 9pm Mon - Thu. 9am - 6pm Fri. 10am - 5pm Sat & Sun.Fees: Free membershipDisability Access: Yes (Ramp, lift, toilets, hearing loop, easy listening device, open reading machine, TTY: 9936 8484.)

Things to Do

1st North Sydney Scouts1st North Sydney Scout Hall, 1 Munroe St, McMahons Point 2060Web: www.northsydneyscouts.orgService Description: 1st North Sydney was established in 2009 to provide scouting to the Neutral Bay, McMahons Point, Kirribilli, Milsons Point and North Sydney areas. Located next to Sawmillers Reserve a varied program is designed to build self-respect, confidence, leadership and teamwork through fun and adventurous activities.Hours: Joeys: Tuesday evenings 6:00–7:00pm, Cubs: Monday & Thursday evenings 6:15–7:45pm, Wednesday evenings 7:00–8:30pmFees: Email to enquireDisability Access: Yes

Active Ability - Exercise for Children and Adults with Disability See Page 27

Active Opportunities for Children with Disabilities See Page 27

Art Box WorkshopsPhone: 0427 994 454

35 Barry St, (studio entrance 35 Barry Lane), Neutral Bay 2089Email: julia@artboxworkshops.com.auWeb: www.artboxworkshops.com.auService Description: Art classes for primary school students, 5 - 12 years in painting, sculpture, drawing and printmaking with small class sizes.Hours: 9am - 3pm School Holidays, 3.30 - 5.30pm Mon/Tues (after school)Fees: School Holidays $90/day incl. art materials, Mon/Tues after school$250/term incl. art materials, 9am - 11.30am. Saturdays $275/term incl. art materials,Disability Access: Yes (Level access, toilets, parking)

Badger Swim SchoolPhone: 9966 1551Meets at: North Sydney Olympic Pool, Alfred St South, Milsons Point 2061Email: badgerswimschool@bigpond.comWeb: www.badgerswimschool.comService Description: Swimming lessons and squad training for children and adults of all ages.Fees: Call for details or visit the website.Disability Access: Yes (Accessible parking, toilets, pool hoists and lift access between floors.)

Big Blue SwimmingPhone: 9400 9413128 Miller St, North Sydney 2060Email: admin@bigblueswimming.com.auWeb: www.bigblueswimming.com.auService Description: Learn to swim classes from 3 years and up. Adult stroke correction and squad sessions.Hours: Mon - Fri, 3.30 - 6.30/7.30, Sat 8.30 - 12pmFees: Varies depending on level - sibling discounts availableDisability Access: Yes (Lifts, toilets, parking, shower facilities)

Bricks 4 KidzPhone: 0450 332 435Level 8, 385 Pacific Highway, Crows Nest 2065

Email: stacey@bricks4kidz.comWeb: bricks4kidzaustralia.com.au/sydney-lns/Service Description: LEGO enrichment, education, entertainment, classes and parties for children aged 5-12 years. All classes are advertised and registrations can be taken online via the website. Please book in advance.Hours: Open seven days a week for scheduled classes, workshops and birthday parties, 9am - 5pm.Fees: VariedDisability Access: No

Cammeray Golf ClubPhone: 9953 1522Office address, Park Ave, Cremorne 2090Email: admin@cammeraygolf.com.auWeb: www.cammeraygolf.com.auService Description: Public golf course, open 7 days per week as well as public holidays. Golf lessons at all levels for all ages. Special school holiday courses for young people. Visitors welcome.Hours: dawn till dusk, 7 daysFees: Call for detailsDisability Access: Yes (Ramp, accessible toilets and parking.)

Cammeray ScoutsCammeray Rd, Cammeray 2062Email: cammerayscouts@iinet.net.auWeb: www.cammerayscouts.org.auService Description: Cammeray Scout Group was founded in 2012 to provide Scouting for the growing population of young people in the Cammeray and Artarmon area of North Sydney.Hours: Joeys - Tuesdays 5.45pm-6.45pm, Cubs - Mondays 6.15pm-7.45pm, Scouts - Fridays 6.45pm-8.45pmFees: Email for details

Crowies CraftPhone: 9901 4299Baptist Centre, 65 Willoughby Rd, Crows Nest 2065Email: crowiescraft@gmail.comWeb: www.northsidebaptist.org.au

Service Description: An activity of the Crows Nest Japanese ChristianChurch with a range of craft activities including cooking demonstrations, card making, scrapbooking and English conversation. Craft materials not included. Childcare available by arrangement. Please phone to pre-book a place and see fees below.Hours: 10am - 12noon, Fri. School terms only.Fees: $40/term, $30 concession/term, $8 casual/week or $50 for 10 weeks (cost subject to annual review), Childcare: $10 casual or $80 for 10 weeks.Disability Access: Yes (Level access, accessible toilets.)

Guide House. Girl Guides NSW & ACTPhone: 8396 5200Level 2, 55 Holt St, Surry Hills 2010Email: guides@girlguides-nswact.org.auWeb: www.girlguides-nswact.org.auService Description: Administration centre for Girl Guides NSW & ACT. Guiding aims to provide girls aged 5 years onwards opportunities to develop confidence, initiative and leadership qualities. At weekly meetings, instruction is given on cooking, fitness, first aid, crafts, arts, drama, outdoor skills and environmental awareness. Leaders are trained and have ongoing qualification requirements. Please ring Guide House 8396 5200 for your nearest meeting place.Hours: Mon-Fri 9am-5pmFees: Annual fee plus unit fees

MiniMusik Crows NestPhone: 0418 459 360Crows Nest Centre, 2 Ernest Place, Crows Nest 2065Email: office@minimusik.com.auWeb: www.minimusik.com.auService Description: Early Childhood Development music and movement classes for children aged birth - 5 years.Hours: Classes are held on Tuesdays. See website for further details and times.Fees: vary

Disability Access: Yes (Level access, ramp, lifts, toilets, parking)

MiniMusik Neutral BayPhone: 0418 459 360St Johns Uniting Church, Cnr Barry and Yeo Sts, Neutral Bay 2089Email: office@minimusik.com.auWeb: www.minimusik.com.auService Description: Early Childhood Development music and movement classes for children aged birth - 5 years.Hours: Classes are held on Monday mornings. See website for further details and times.Fees: varyDisability Access: Yes (Level access)

North Shore DramaPhone: 0403 363 257113B Willoughby Rd, Crows Nest 2065Email: info@northshoredrama.com.auWeb: www.northshoredrama.com.auService Description: Drama and Acting Classes from Toddlers to AdultsHours: Check the website for detailsFees: Check website for details

North Sydney Physie and DancePhone: 0422 803 461Meets at: Naremburn School, Cnr Dalleys and Willoughby Rd, Waverton 2060Email: info@northsydneyphysie.comWeb: www.northsydneyphysie.comService Description: Physie and dance is a modern form of dance which combines elements of ballet, jazz, and physical culture. Enrolments available throughout the year. Classes held from February to December in Middle Cove, Northbridge and Naremburn. Check the website for further details.Hours: Check the website for times.Fees: Check website or call for details.Disability Access: Yes (Call to discuss your access requirements)

NSRFC - Northern Suburbs Rugby Football ClubPhone: 9906 6400271 Pacific Highway, North Sydney 2060Email: info@northsrugby.comWeb: www.northsrugby.com.auService Description: The NSRFC fields competition rugby teams from junior to senior level. Home ground is North Sydney Oval. The Licensed Club is in St Leonards and trades as "Cabana Bar & Lounge".Fees: Various membership options available. Check website for details.Disability Access: Yes (Ramp access, lifts, accessible toilets and parking.)

Scouts Australia - Sydney North RegionPhone: 9411 40882 Ellis St, Chatswood 2067Email: sn.region@nsw.scouts.com.auWeb: www.sydneynorthscouts.comService Description: Scouting caters for both boys and girls in the following age divisions: Joeys 6-7 yrs, Cub Scouts 7.5-11 yrs, Scouts 10.5-14 yrs, Venturers 14.5-17 yrs and Rovers 17-26 yrs. For a Scout Group near you, please contact the Region Office on 9411 4088.Hours: Region Office 9am - 4pm Mon - Fri

Sydney City Ballet SchoolPhone: 8095 0645Ground Floor, 5 Myrtle St, North Sydney 2060Email: info@sydneycityballet.comWeb: www.sydneycityballet.comService Description: Ballet School offering classes for students 3 yrs to adults in English and Japanese. Classes are both for students who want to enjoy ballet as a hobby or who are aspiring professionals. Check the website for more details.Fees: Enquire for detailsDisability Access: No

Sydney Emeralds Synchronised Swimming ClubPhone: 0481 103 520Monte Sant' Angelo Mercy College, 128 Miller St, North Sydney 2060Email: sydneysynchroclub@gmail.comWeb: www.sydneyemeralds.wordpress.comService Description: Classes of synchronised swimming from beginners to competitive programs for girls and boys aged 7 - 13 years. Swimmers will practise synchro skills, learn basic routines and develop an understanding of synchronised swimming theory.Hours: See websiteFees: $285/termDisability Access: Yes (Level access, lifts, toilets)

Sydney Jazz Club PicnicsPhone: 9719 3876Venue: Berry Island Reserve, Shirley Rd, Wollstonecraft 2065Email: sjc-president@sydneyjazzclub.comWeb: www.sydneyjazzclub.comService Description: Monthly jazz picnic at Berry Island reserve. Bring a rug, food and drink and enjoy the traditionsl jazz. You don't need to be a member of the Jazz Club to join in the fun.Hours: 12noon-3pm, Sunday after the 3rd Friday every month.Fees: Free

Making a ComplaintIf you have a complaint about your childcare provider, you should first raise it with the centre staff and management. If you are not happy with the outcome, or you feel the matter is more serious, you should make a formal complaint: Early Childhood Education and Care DirectoratePhone: 1800 619 113 Email: ececd@det.nsw.edu.auLocked Bag 5107 PARRAMATTA 2124

For more information, you can also visit theNSW Department of Family and Community Services website:

Other CouncilsMany local Councils produce information for families about services and facilities in their area. Visit the LINCS online Community Directory for information about children's services in the lower north shore: www.northsydney.nsw.gov.au/communitydirectory. This directory is updated by most Councils in NSW, so you can also access information from other other Council areas via this directory. Nearby Councils are listed below.

Lane Cove CouncilPhone: 9911 355548 Longueville Rd, Lane Cove 2066Email: lccouncil@lanecove.nsw.gov.auWeb: www.lanecove.nsw.gov.auService Description: Local Government service providing a range of services within the Lane Cove Local Government Area.Hours: Mon-Fri 8:30am-5pmDisability Access: Yes (Front entrance - ramp, Lift to upper floors)

Mosman Municipal CouncilPhone: 9978 4000Civic Centre, Mosman Square, Mosman 2088Email: council@mosman.nsw.gov.auWeb: www.mosman.nsw.gov.auService Description: Information may be obtained on the above number about all Council services including garbage collection, road maintenance, community services, regulations, rates, building approvals, pensioner concessions etc. Council's wet weather line 9978 4136. Waste collection dates available from Council's website.Hours: Mon - Fri, 8:30am-5pmDisability Access: Yes (Lift, accessible toilet)

Willoughby City CouncilPhone: 9777 1000

Administration Building, 31 Victor St, Chatswood 2067Email: email@willoughby.nsw.gov.auWeb: www.willoughby.nsw.gov.auService Description: The City of Willoughby is located between two northern arms of Sydney Harbour, Middle Harbour on the east and Lane Cove River to the west. Willoughby City Council provides a wide range of services in the Willoughby area. Willoughby Council's Help & Service Centre (Level 4, 31 Victor St, ph: 02 9777 7900) has been established as a single point of contact for all Council enquiries. Council meetings are held at the Council Chambers every second and fourth Monday of the month at 7pm. Members of the public are welcome to attend these meetings. Meeting minutes and agendas are accessible at Council's Help and Service Centre, Willoughby City Library and the Council website.Hours: Mon - Fri 8.30am - 5pmDisability Access: Yes

Notes